Außenpool

Bewertungen von American Motel Kansas City, Kansas

2 out of 5
American Motel Kansas City, Kansas
7949 Splitlog Ave, Kansas City, KS

Bewertungen

6,4
208 von insgesamt 916 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
233 von insgesamt 916 Gästebewertungen haben eine Bewertung von 8 - Gut" "
183 von insgesamt 916 Gästebewertungen haben eine Bewertung von 6 - Okay" "
116 von insgesamt 916 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
176 von insgesamt 916 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

7,4/10

Personal & Service

6,4/10

Ausstattung

6,0/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Regina

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Es gab kein Frühstück, obwohl ich mit Frühstück gebucht habe und es auch angeboten war. Die Rezeption war sehr gut, doch das war´s auch. Im ersten Zimmer lief ständig die Toilletenspülung und es roch ziemlich muffig. Ich bekam ein anderes Zimmer, das soweit in Ordnung war. Insgesamt würde ich das Hotel nicht weiterempfehlen.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Berit E. am 18. Juli 2023
Hello Regina. I'm sorry to hear the rooms weren't up to the standard that you expected from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Additionally, we do not include breakfast when booking the room as we do not offer breakfast at the motel. Thank you for your feedback as it does help us to do better.

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service und Ausstattung
Good for a nights sleep, no place to hang around for long
Aufenthalt von 1 Nacht im April 2022
Antwort von BEE am 27. Apr. 2022
Hi Peter. Thank you so much for your positive review! We appreciate your feedback! We hope to see you for future stays with us! Safe travels!

6/10 – Okay

Andrea, Salzburg

Good place to stay. Better after the renovation.
This place is very good for a couple days. But I think the renovation is a problem. The workers are very rude to women. This make a bad feeling.
Antwort von Carol am 20. Juni 2015
Dear Andrea, I want to thank you for taking time to send us your review. The construction workers were a problem and I apologize to you for the uncomfortable feeling you experienced. I hope we can have an opportunity to have you as our guest again sometime. Our renovations should be complete in the first quarter of the new year. Happy Holidays, Carol McCoy- Director of Sales and Marketing

8/10 – Gut

Teresa

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property was clean and decent price
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Lindsay

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
I guess I never realized I had a smoking room selected for our stay. But regardless. The check in area was awful w the smoke smell, so was the room. The bedding. The pillows. - the pillows were the smallest, not good quality at all. Maybe I didn’t know the area well when booking, but really made me question my stay when 3 officers are standing guard at night for the weekend. Internet/wifi did not work at all, bad phone service as well. Good thing nothing happened to need to use our phones. Only was there long enough to sleep. But probably won’t re book.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hadley W. am 20. Mai 2024
Lindsay,We would have been happy to change your smoking reservation to a non-smoking room. We also have additional pillows and are happy to contact our IT department regarding the Wifi if there is an issue in your room getting connection. Please let our front desk staff know anytime you have a complaint so we may assist you accordingly. We do have off duty officers who work for us as security. A property of our size requires security for the safety of our staff and guests. We hope you travel home safely and appreciate your business.

8/10 – Gut

Mike

Gut: Personal & Service und Zustand der Unterkunft
The staff was very helpful! The room was ready when I showed up, and the temperature in the room was just right. Would recommend staying here again!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hadley W. am 20. Mai 2024
Mike,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 – Hervorragend

Levi

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hadley W. am 20. Mai 2024
Levi,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 – Hervorragend

Sherri

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The area was, in my opinion, very unsafe. A resident warnes me to secure my new car very well because people come in and steal them. She had hers stolen the week prior. Also alot of what appeared to be gang activity. The hotel staff was very friendly and helpful. We ended up not staying as we wanted to be in a safer neighborhood
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hadley W. am 20. Mai 2024
Sherri,I am very sorry someone alarmed you about your vehicle. We have off duty police as our security each night and they keep a very close watch on the parking lot. I'm glad our front desk staff was friendly and helpful during your time there. Safe travels home!

10/10 – Hervorragend

Michael, Kansas City

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hadley W. am 17. Mai 2024
Michael,Thank you for taking the time to leave us a positive rating about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 – Schlecht

Heather

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First of all the bathrooms in the lobby are locked after a certain time and the staff doesn’t have a key to open them. Luckily the lady working the desk was sweet and works quickly as possible to let me in my room so that I could at least use the restroom and then complete the check in process. The first thing I saw when I walked into the room was a bug crawling across the table that the tv sits on, and the whole room smelled of stale smoke even though I booked a non smoking room. The sheets appeared clean but the first night I was there I had a hard time sleeping just because I was paranoid about bugs because of the one I saw when I first arrived. Lots of foot traffic in the area around the hotel.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hadley W. am 8. Mai 2024
Heather, I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.

10/10 – Hervorragend

steven

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hadley W. am 23. Mai 2024
Steven,Thank you for taking the time to leave us a positive rating regarding your stay! We love to hear from our satisfied customers. Safe travels home.

8/10 – Gut

Helder

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Good to rest and sleep some nights
Aufenthalt von 1 Nacht im April 2024
Antwort von Hadley W. am 6. Mai 2024
Helder,Thank you for taking the time to leave us positive feedback about your stay with us. Safe travels home!

10/10 – Hervorragend

Von

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Good Location
Aufenthalt von 2 Nächten im April 2024
Antwort von Keri am 22. Apr. 2024
Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Gut

Kent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All good except I about slipped in the shower. Be careful!
Aufenthalt von 1 Nacht im April 2024
Antwort von Keri am 22. Apr. 2024
Good day, we appreciate your review and are pleased to hear that you had a positive experience during your stay. Your feedback regarding the shower is concerning, and we will make sure to investigate and take appropriate measures to prevent such incidents in the future. Thank you for bringing this to our attention and we look forward to hosting you again.

2/10 – Ungenügend

Jason

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Parking lot was overfull, so i and 15 or so others had to double park along the outside. Door to my room was leas than 100 yards from and faced the interstate, i 70, so it was quite noisy. Somewhat last minute trip, and had very limited options in my price range. Get what you pay for, i guess. Definitely will not stay again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Keri am 20. Apr. 2024
Dear guest, we appreciate you taking the time to review your recent stay with us. We apologize for the challenges you faced with the parking and noise near your room. Your feedback is important to us and we will use it to make necessary improvements. We hope you will give us another chance to exceed your expectations in the future.

10/10 – Hervorragend

Scott

Geschäftlich gereist, Mit dem Partner gereist
Our room was very clean and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Keri am 20. Apr. 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 – Hervorragend

RAY, Missouri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Keri am 10. Apr. 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Keri am 3. Apr. 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

6/10 – Okay

Ryan

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
It was aight
Aufenthalt von 1 Nacht im März 2024
Antwort von Keri am 26. März 2024
We’re so sorry that your experience did not match your expectations. This is on us.”

2/10 – Ungenügend

Gayle

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It looked like the doors had been bashed in multiple times. There was a gaping gap at the bottom corner of our door, at least our grandkids and kids had a slightly better door. Someone yelled through their door to slap that b**ch, when my nonverbal autistic grandson was having a fit. You could hear everyone yelling around you, through the walls.
Aufenthalt von 1 Nacht im März 2024
Antwort von Keri am 26. März 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

4/10 – Schlecht

ERIC

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The entire place had tons of shady people around, there were more than a few drug transactions going on there. There were also tons of people running around in the middle of the night keeping me up, and this was every night not just a single night. The maintenance is not kept up, my door handle barely engaged, then you had to push the door hard to get in, the bathroom fan had rolled up tissues keeping it from making noise. Other than that the staff was friendly and very helpful.
Aufenthalt von 3 Nächten im März 2024
Antwort von Keri Malone am 12. März 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.

10/10 – Hervorragend

Benton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri Malone am 7. März 2024
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 – Hervorragend

Andreana

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean rooms great front desk
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Keri Malone am 29. Feb. 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 – Okay

Andrea

Bugs in rolm
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri am 21. Feb. 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.”

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nasty stay away
People fighting all night long and extremely dirty and nasty
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Keri Malone am 19. Feb. 2024
I 'am so sorry you did not have a good stay with us. Anytime you have noise issues or issues with your room please let the front desk know. Feel free to give me a call at the hotel.

8/10 – Gut

Diamond

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Keri Malone am 9. Feb. 2024
Thank you for the positive review

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Keri Malone am 9. Feb. 2024
Thank you for the positive review Bruce.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
IT WAS OK
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Keri Malone am 9. Feb. 2024
Thank you for your positive review

2/10 – Ungenügend

Kari

Aufenthalt von 7 Nächten im Januar 2024
Antwort von Keri Malone am 20. März 2024
Dear guest, we appreciate you reviewing your recent stay at our hotel. We apologize for any shortcomings you experienced during your time with us. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Traquida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Reasonable price to stay, exceptionable staff and
Excellent service, friendly staff rooms were very clean and stocked. Overslept a little, it was not a problem; checked out a few minutes late, they never said one word except safe travels.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri Malone am 9. Feb. 2024
I am so glad you had a great stay, with us our goal to make sure everyone has a pleasant stay.

2/10 – Ungenügend

Nohemi

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri am 17. Feb. 2024
Nohemi I am so sorry you didn't enjoy your stay with us. I'd love to hear your feedback, so I can better serve out guest

10/10 – Hervorragend

Robert, Kansas

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri Malone am 9. Feb. 2024
Thank you Robert for your review. I hope to see again.

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri Malone am 9. Feb. 2024
Thank you for the positive review safe travels

2/10 – Ungenügend

Jordan

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay here was not great and i would like to request a credit for a free night
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Keri am 17. Feb. 2024
Jordan feel free to reach out to us at the Hotel I 'd love to speak with you.

6/10 – Okay

Melinda

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No breakfast, no soap, shampoo or conditioner.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri am 17. Feb. 2024
All of the rooms have soap and shampoo in them. I am so sorry we do not serve breakfast. Anytime you stay with us and you have questions or need anything come down to the front desk. So we can better service you

2/10 – Ungenügend

Amber

I booked this room for a homeless woman. Do to know fault of her own she and her children were removed from the property by the police and I haven’t received a refund.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keri am 21. Feb. 2024
Please share with me some of the details from your stay so that we may better serve you in the future.

6/10 – Okay

Julio

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Keri am 21. Feb. 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 – Gut

Srin

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Keri am 21. Feb. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Hervorragend

Eddie

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Keri am 21. Feb. 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 – Gut

Shawn

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Juan

Mit Haustieren gereist
Gut: Ausstattung
None
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

David

Antwort von Keri am 17. Feb. 2024
Thank you for the positive review, David!!! So glad you enjoyed your stay

8/10 – Gut

Romero

Gut: Sauberkeit
It's nice
Antwort von Keri Malone am 9. Feb. 2024
Thank you for the positive review! So happy hear you had a great stay with us, safe travels

10/10 – Hervorragend

Jewel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Carmen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Berit E. am 5. Dez. 2023
Hi Carmen. Thank you so much for your 5-star rating. We appreciate your business and hope to see you again very soon!

8/10 – Gut

Juan

Aufenthalt von 2 Nächten im November 2023

2/10 – Ungenügend

Kevin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Didn't have towels. Didn't have bucket for ice. No shampoo and conditioner.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Berit E. am 5. Dez. 2023
Hi Kevin. We are sorry to hear that you did not enjoy your stay at our motel. You can always check with the front desk if you did not receive items in your room. We will address your issues with our house keeping team right away. We appreciate your feedback as it helps us to do better.

10/10 – Hervorragend

Tiffany

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

BioLife

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is Great
Aufenthalt von 1 Nacht im November 2023
Antwort von Berit E. am 30. Nov. 2023
Hi Trequida. We appreciate you taking the time to leave us a review and we are happy to hear that our staff is great. Thank you for your feedback. We hope to see you again soon.