I will first share the negative and then the positive. I did not feel welcome on arrival as the check in was just taking me to the room and saying there is the wifi password and no further explanation or details. The airconditioner is too small for the room and struggles to cool down the room, the towel rail is broken, the desk lamp is broken and the coffee capsule machine is broken. After about 3 hours of arrival I noticed there was no water, I went to management and they informed me that a pipe burst in the neighborhood. Off course this is not in control of management, but communication is. The next morning I again went to management to ask whether they can not provide some way for us to flush our toilets - I would at least have expected communication in this regard, but none. I ended up using the dustbin and water from the geyser to flush the toilet and had to pay for a gym close by to take a shower. When I sat down for breakfast the first morning, I honestly had no idea what to do to get coffee as no staff approached me, althought there was a number of staff members in and around the kitchen. I eventually approaced them and asked where do I get coffee, to which they replied: hot or cold milk?
The positive, the size of the room and bathroom is nice and large. The shower is nice as well as the towels and bedding. Setting with swimming pool is nice. The breakfast was well prepared and tasty. Fast internet with great connectivity.
