4/10 – Schlecht
Johannes
18. Jan. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not able to check in at 4:30pm on a Monday since the place was completely abandoned and I was required to call a local phone number which I was not able to with "only" a data sim for Australia. I'm a very frequent traveler and never run into a similar issue.
Rroom was in a very bad condition including a basically broken toilet seat and a water-leaking air conditioner (had to switch it off to not ruin the carpet). Toilet brush was covered with poo of former guests, no cleaning/replacing at all. Disgusting.
No room service although the room was empty "make up room please" sign was outside between 10:30am-3:30pm.
Sleep was poor since a dog was barking half the night in the neighboring room and the walls seem to be there more for decoration purposes than to isolate anything. The ancient fridge with an according noice level opposite of the bed was not helpful either in this regard.
Overall by far the worst "hotel" experience I had on a 4 month trip across 10 countries (and the only place I don't rate full stars). Paid 400 AUD (280 USD) for two nights, the value for money is beyond terrible. Avoid.