Außenbereich

Bewertungen von Holiday Inn Express & Suites Jersey City North - Hoboken, an IHG Hotel

2.5 out of 5

Bewertungen

8,6

Hervorragend

458 von insgesamt 838 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
234 von insgesamt 838 Gästebewertungen haben eine Bewertung von 8 - Gut" "
69 von insgesamt 838 Gästebewertungen haben eine Bewertung von 6 - Okay" "
31 von insgesamt 838 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
46 von insgesamt 838 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Michele

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 14 Nächten im Dezember 2023
Antwort von Hotel Manager am 18. Dez. 2023
Dear Michele,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

8/10 – Gut

tiffany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was yum. Hotel was clean. Parking easy and included. Hotel near lots of places for fun.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Yifeng

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room. Never regret. Feel very safe. The only down side is the fan in bathroom didn’t work and they didn’t fix for me after I reported it to them. So I gave the 4/5 stars to the overall score.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Yifeng, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 – Hervorragend

Mubarika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean room and great staff to assist you. Very good experience staying there.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Mubarika,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 – Hervorragend

Sabrina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Sabrina, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 – Okay

Ahmet

Geschäftlich gereist
My room was right by the trian tracks .6 FL up .could hear the trains go by
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Guest,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 – Hervorragend

Karthiek

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff,Great ambience
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Karthiek,Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide.Sincerely, Hotel Manager

4/10 – Schlecht

Om

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
If you want something they will not come to your room otherwise it’s ok
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Om,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 – Hervorragend

Michael

Geschäftlich gereist
Clean hotel and very friendly staff. They actually take really good care of the property, and it shows
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Michael,Thank you for your fantastic feedback. We're thrilled to hear that you had a great experience during your stay! Maintaining a clean and welcoming environment for our guests is a top priority, and we're glad that our efforts are evident to you. Thank you for your kind words about our staff as well – we strive to provide exceptional service to all our guests. We look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Hotel Manager

8/10 – Gut

Bryan

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Bryan,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

6/10 – Okay

Karim

Mit der Familie und kleinen Kindern gereist
Grande chambre familiale mais le nettoyage laisse à désirer…petit déjeuner passable…personnel aimable
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Karim,Thank you for your kind feedback. We're glad to hear that you found the family room spacious and that our staff was friendly. However, we apologize for any shortcomings in the cleaning standards during your stay. Providing a clean and comfortable environment is a top priority, and we'll address your concerns with our housekeeping team to ensure improvements are made. We also appreciate your feedback about the breakfast, and we'll strive to enhance the offerings to better meet your expectations. We look forward to welcoming you back and providing you with a more satisfying experience.Sincerely, Hotel Manager

10/10 – Hervorragend

Susan, Drexel Hill

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Maria

Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Maria,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 25. Apr. 2024
Dear Amy,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 – Gut

Andres

Gut: Sauberkeit und Zustand der Unterkunft
Good spot
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 21. Apr. 2024
Dear Andres, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

2/10 – Ungenügend

Alison

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 21. Apr. 2024
Dear Alison,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your rating are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

6/10 – Okay

Stacey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Cleanliness is a corner that is cut at this property
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 19. Apr. 2024
Dear Stacey,Thank you for the stay at our hotel. We appreciate your feedback and are sorry to hear about your experience. Our team strives to provide top-notch service, and we regret that we fell short of your expectations. Your input is invaluable to us, and we will use it to improve our offerings and ensure a better experience for all our customers. Please visit us again.SincerelyHotel Manager

8/10 – Gut

ANDREA

Gut: Personal & Service und Zustand der Unterkunft
Great hotel for a quick trip.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 15. Apr. 2024
Dear ANDREA,Thank you for your excellent review! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

8/10 – Gut

Godson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 12. Apr. 2024
Dear Godson,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

6/10 – Okay

Gina

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The shades curtains chain was broken, we had to roll it up manually, no smart tv, coffee stains on the wall
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the broken shades curtains and the lack of a smart TV in your room. Please know that we take your comments seriously and will address these issues promptly to ensure a better experience for our future guests.Additionally, we regret to hear about the coffee stains on the wall. Our housekeeping team has been notified to be more diligent in their cleaning efforts to prevent such occurrences in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

2/10 – Ungenügend

Tim

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we're committed to addressing any issues you encountered to ensure a better stay for future guests. Please reach out to us directly so we can understand your concerns in more detail and work towards a resolution. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 – Hervorragend

Hom

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good quality hotel good for family’s with kid . 10/10 everything was great excepted
Antwort von Hotel Manager am 6. Apr. 2024
Dear Hom,We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel.SincerelyHotel Manager

6/10 – Okay

Belinda

Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 25. Apr. 2024
Dear Belinda, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 – Hervorragend

Wilber

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 3. Apr. 2024
Dear Guest,Thank you so much for your glowing 5/5 review! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional service and comfort to all our guests, and it's wonderful to know that we hit the mark for you. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 – Hervorragend

Tami

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
There was no mention that there was train that runs in the back.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 25. März 2024
Dear Tami, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 – Hervorragend

Chona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 25. März 2024
Dear Chona,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel, very clean, beautiful room with very comfy beds. Only thing was that is no dinning around, no restaurants, no grocery close and far from subway. No walking distance from anything and is located on a hyw. I would not stay there again but the hotel was great !
Aufenthalt von 6 Nächten im März 2024
Antwort von Hotel Manager am 21. März 2024
Dear Maria, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 – Okay

Linda

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The guy who checked us in was terrible. Not only could I barely understand his heavy accent but he was short, and tossed a pen down on the counter for me to sign. Very inhospitable. The elevator dinged loudly on every floor and there were no snack or beverage machines that I could find. The gym was nice but the tvs didn’t work
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 15. März 2024
Dear Linda,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

8/10 – Gut

Meaghan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not located in a great part of town… but the hotel was very very clean, the rooms were very nice and spacious and the staff was friendly. Convenient parking, although I do with the parking was atleast fenced in. All in all good experience!
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 12. März 2024
Dear Meaghan,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. Sincerely Hotel Manager

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was in nice shape. Staff was very friendly and helpful.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 11. März 2024
Dear Mark,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be in nice shape and that our staff was friendly and helpful. Providing a welcoming and enjoyable experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another great stay.SincerelyHotel Manager

10/10 – Hervorragend

Beng Choy

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Hotel Manager am 25. März 2024
Dear Guest,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

8/10 – Gut

Jeannette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Free parking. The hotel is located in the middle of everything and fast access to new York.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Manager am 29. Feb. 2024
Dear Jeannette,Thank you for the stay at our hotel. We are glad to note that you found our hotel nice and it was close to the lot of places.We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!!Sincerely,Hotel Manager

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 27. Feb. 2024
Dear Anthony,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

2/10 – Ungenügend

Hector

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Manager am 28. Feb. 2024
Dear Hector,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 – Hervorragend

Michael

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property and rooms were clean. Check in was easy and fast. I would stay there again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 5. März 2024
Dear Michael,Thanks for your nice comment. I'm so pleased that you would stay with us again, and I hope you the opportunity to do that soon. We are glad to note that you found our clean, comfortable hotel with a friendly staff. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! SincerelyHotel Manager

10/10 – Hervorragend

Kristen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in was quick and easy. Staff was courteous and attended to all needs. Enjoyed free continental breakfast. Rooms were clean and looked like pictures on website. Area surrounding hotel not as kept up but would stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 23. Feb. 2024
Dear Kristen,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

10/10 – Hervorragend

gustavo

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 23. Feb. 2024
Dear gustavo,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

2/10 – Ungenügend

Reynaldo

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Quiero dejarle saber que me hicieron 3 cargo a mi tarjeta de débito y una a mi tarjeta de crédito cuando solo pagué por 2 días y me están cobrando 2 días más quiero saber que está pasando en ese hotel por que lo que estoy viendo que me están robando ya le hice el reporte a mi banco de eso cargo
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 27. Feb. 2024
Dear Reynaldo,Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims, as we have never come across such incidence in past. This is something we take very seriously and if necessary we will take immediate action. Sincerely,Hotel Manager

10/10 – Hervorragend

linh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very clean , roomy, and well kept . The staffs were friendly, breakfast was okay, only issue was no extra blanket/ pillows for person sleep on pull out bed sofa when requested. Thank god we brought blankets along with our trip.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. Feb. 2024
Dear linh,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 21. Feb. 2024
Dear Christine,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 – Hervorragend

Iness

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dry satisfied
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. Feb. 2024
Dear Iness, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 – Hervorragend

Kareem

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Not much around but its quiet and has free parking
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. Feb. 2024
Dear Kareem, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. Feb. 2024
Dear Michael,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 – Okay

Gieselle

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager. am 16. Feb. 2024
Dear Gieselle,Thank you for the review. It's nice to see that you had an overall good experience. We shall definitely work on your observations. You can expect a further improved stay next time. I hope that you will visit us again.Sincerely,Hotel Manager.

2/10 – Ungenügend

Krishanthan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad
The bedding not even new , all used And the smell oh god
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager. am 16. Feb. 2024
Dear Guest,Thanks for commenting. I apologize that an unexpected problem caused some major issues. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely, Hotel Manager.

10/10 – Hervorragend

cruz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location driving distance to the town and AirPort.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 13. Feb. 2024
Dear cruz, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

2/10 – Ungenügend

Dana

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Disappointed
The room was still "dirty" when we checked in. There was mens underwear in the bathroom and pubic hair on the bathroom floor. The comforter was stained and ripped. Spackle job in the bathroom was not finished also. So technically it's still under construction.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 11. Feb. 2024
Dear Dana, Thank you for the stay at our hotel. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

10/10 – Hervorragend

RAFITO, Union City

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking was easy bed was comfy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 10. Feb. 2024
Dear RAFITO,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

10/10 – Hervorragend

Vertilie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
On aime qu'il y a un déjeuner.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 10. Feb. 2024
Dear Vertilie,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

8/10 – Gut

Pablo, Washington

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service is good, rooms are clean and nice, area is inconvenient and ugly. Next to train tracks and trains run through the night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 10. Feb. 2024
Dear Pablo,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.