Usually my stay at this hotel is very good, however, this time was a little different. My main concern was in my room itself. All three of the knobs in the bathtub were completely loose such that they fell out when touch. We spent a lot of time trying yo turn the water on as as well adjusting the volume. We were pressed for time to take showers and get to a meeting. In addition to that,there only two small wash towels in the bathroom. I did report it the staff, however, by then the damage was done. as stated earlier, usually enjoy my stay at the Hilton, unfortunately this was not one of those times