Außenbereich

Bewertungen von Amara Cay Resort

4 out of 5
Amara Cay Resort
80001 Overseas Hwy, Islamorada, FL

Bewertungen

8,8

Hervorragend

762 von insgesamt 1233 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
291 von insgesamt 1233 Gästebewertungen haben eine Bewertung von 8 - Gut" "
106 von insgesamt 1233 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 1233 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 1233 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ilona

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zu empfehlen
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 9. Nov. 2023
Hello from Islamorada,Your recommendation means the world to us, and we are delighted you had a five-star stay. Whenever you need to get away from it, please don't hesitate to revisit us at Amara Cay Resort!With Sun & Sand,Scott DawsonVP & Managing Director

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All good
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Marcel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Martin

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel in Islamorada
Die Lobby ist echt gut gestaltet und der Abschnitt mit zum Meer mit den Liegestühlen ist sehr schön. Das einige was uns gestört hat, ist dass einmal der Zimmerservice um 20.00 Uhr abends klopfte um das Zimmer zu putzen, was totaler Schwachsinn ist und ein anderes Mal wollte ein neues Gast bereits unser Zimmer betreten, obwohl wir noch darin waren.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von General Manager am 13. Juni 2023
Hello from Islamorada,It's great that you appreciated our chic lobby and comfortable waterfront patio. That said, we are concerned that certain aspects of your stay failed to hit the mark with you. Rest assured, we will speak with our team to ensure the issues you experienced do not occur again. Nevertheless, it was a treat to host you, and we can't wait to serve you in the future!With Sun & Sand,Scott DawsonVice President and Managing Director

8/10 – Gut

Sabrina

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Das Zimmer hat extrem muffig gerochen und das Bad ist dringend renovierungsbedürftig. Das Resort an sich ist toll.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von General Manager am 11. Juni 2023
Greetings,We're glad you enjoyed our resort and trust you had a fantastic time exploring all the property has to offer. However, we sincerely apologize for the unpleasant odor in your room. Our team hopes your overall trip was relaxing, and we wish you safe travels.With Sun & Sand,Lauren ClevengerGeneral Manager

4/10 – Schlecht

Maurice

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
Kakerlaken überall im Zimmer. Uralte Zimmer die erfolglos versucht wurden zu modernisieren. Höchstens zur Durchreise geeignet. Personal war nicht hilfsbereit. Wir haben nicht das Zimmer bekommen, was wir gebucht hatten.
Antwort von General Manager am 14. Apr. 2023
Hello from Islamorada,While we always appreciate guest feedback, we are sorry to know we did not meet your expectations. The situation you described regarding the pest issue is truly regrettable. We are very sorry for your experience and want you to know that we do contract for pest control and will be sure to have them return to check the situation. Thank you for bringing this to our attention while we work continuously to prevent any future occurrences. With Sun & Sand,Lauren ClevengerGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Front Desk Supervisor am 7. Nov. 2022
Thank you so much for your positive feedback we hope to see you back soon!

8/10 – Gut

Thorsten

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toller repräsentativer Eingangsbereich. Die Zimmer sind sehr geräumig, spiegeln aber nicht den Eingangsbereich wieder. Es gibt einen Spielplatz für groß und klein mit Geschicklichkeitsspielen und abends werden auf dem dem Gelände viele Fackeln und Feuertische entzündet, was einen gemütlichen verbreitet. Wir haben im Hotel gegessen, was sehr zu empfehlenn ist.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von General Manager am 23. Okt. 2022
Hello from Islamorada,It's always a pleasure hearing from our guests. We're glad our welcoming entrance area and many onsite amenities impressed you. The next time you're in town, please come see us again.Sunny regards

10/10 – Hervorragend

Lukasz

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They are under new management and have made some nice changes. Beach towels are now by the pool, metal water bottles are given at check in and water stations are available to refill them. Free shuttle service is offered within a range. We used it every night to take us to dinner. Lunch at the pool bar is very good.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Òscar, lima

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No había muchas cosas
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 25. Mai 2024
Dear Òscar,Our Amara Cay goal is to ensure every guest feels at home and finding your top score suggests that this was accomplished for you. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Alice

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small but very comfortable resort in Islamorada. Great resort activities available and communicative, helpful staff. The wait staff at the restaurant were fantastic. Well priced resort experiences such as snorkeling and professional photography! Shout out to Captain Ken, his wife, and Javier the photographer!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von AC am 24. Mai 2024
Dear Alice,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. We're delighted to read that you enjoyed the many activities on our schedule, form watersports to beachside yoga, and hope that you will join us again to have another taste of everything we have to offer. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The layout is perfect. Very clean and spacious rooms
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 23. Mai 2024
Dear Michael,It was a pleasure to serve as your host and we are elated to read that your accommodation served you well for the ideal place to relax and recharge. You can always expect an unforgettable stay when you land on our shores, and we encourage you to hurry back for another visit.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Yadira

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing place!! Will be coming back again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 23. Mai 2024
Dear Yadira,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. We look forward to providing another memorable stay when you’re next in town.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Rodrigo

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent place if you are planning a low key environment. A place to restore energies and be in contact with nature. Excellent staff and services at the site. Plenty of options around for dining with Shuttle available at the property.
Aufenthalt von 9 Nächten im Mai 2024
Antwort von AC am 23. Mai 2024
Dear Rodrigo,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. It's wonderful to know that our resort provided the ideal setting for rest and relaxation, and we hope that you will think of us the next time you find yourself longing for paradise.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Zulema

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The area is wonderful, we select this hotel for our son birthday, our Tommy was 513 on 5 floor ,we would like to share this point for the future,needs more waiters today my family had breakfast in the area outside in front of the pool and we waited a long time ,last night at dinner the waiter took 40 minutes to bring the dessert after dinner due to not enough of employees ,in the room The bathroom was not very clean, the shower needs to be scrubbed, it had black parts on the tile on the side of the shower door, balcony was derty and light between bed doesn’t work,Otherwise, it is an excellent place to spend family vacations.thanks so much Zulema Ornelas .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 21. Mai 2024
Dear Zulema,It was a pleasure to welcome you and yours and we thank you for taking the time to share your review. We were delighted to host your family for your son's birthday, and hope that he had an unforgettable celebration. We greatly appreciate your feedback as it gives us a glimpse into the guest perspective and how we can improve. Please trust that your comments will help us to improve our housekeeping service and we will continue to enhance our room service. We thank you once more for your feedback and we look forward to shining even brighter the next time we welcome you to Islamorada. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Martha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We absolutely feel in love with this resort !!😍My family and I had a quality time there , beautiful view , awesome service, too many activities to do ,delicious food , room very clean .We don’t have nothing bad to say.Just want to thank to the staff to help us to enjoy our stay 😍😍..
Aufenthalt von 4 Nächten im Mai 2024
Antwort von AC am 20. Mai 2024
Dear Martha,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. On behalf of every one of us at the resort, the pleasure was ours and we hope to serve as your host when you next visit paradise. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Kristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
From the moment you walk into the lobby, you are in awe of the ocean view and tranquil decorations that greet you. The staff was so friendly, accommodating and stived to make your stay perfect! The bar in the LARGE pool area was great to have for poolside drinks and food. The staff at the pool was attending to your every need. The chairs at beachside were comfortable and clean and so peaceful. The rooms were spotless with a lot of space, comfy beds and huge, modern bathrooms! This was a gem of a find and we will definitely be back!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 20. Mai 2024
Dear Kristina,Perfection is always the goal, and we're delighted to know that we were successful. Our team thrives on being helpful to our guests, and so we thank you for sharing how that shined during your stay. It was a pleasure to share our slice of paradise with you, and we hope that you will think of us the next time you find yourself longing for more relaxation and rejuvenation.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Jennie

Mit der Familie gereist
Gut: Zustand der Unterkunft
The resort was absolutely beautiful and the staff go above and beyond. The room key bracelets were so convenient and so cute to wear. We even got to keep them as souvenirs. Definitely the best place I have ever stayed.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von AC am 14. Mai 2024
Dear Jennie,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. On behalf of every one of us at the resort, the pleasure was ours and we hope to serve as your host when you next visit paradise. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 9. Mai 2024
Dear Jason,Perfection is always the goal, and we're delighted to know that we were successful. We hope you will think of us the next time you find yourself longing for paradise.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful stay at Amara Cay! It’s been a few years since we visited and we love it even more now. Service, amenities , friendly staff, extras … all was great! Highly recommend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AC am 8. Mai 2024
Dear Michelle,A perfect review always leaves us smiling from ear to ear and we thank you for spoiling us with your kind words. It was a pleasure to host you for another visit, and we look forward to many more.With sun and sea,Sarah WillResort Manager

4/10 – Schlecht

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We reserved an oceanfront, beach ground floor with a king size bed months ago - upon our arrival they told us we were being “upgraded” to the 5th floor suite - this was a very large suite with 2 queen beds - not at all what I had booked- apparently our original room reservation was over sold - bait and switch- they get you there and you don’t have much choice . They said that someone should have called and told us this - nope. They gave us a hotel credit of $150. Just beware if you book a ground floor oceanfront- there are only 5 of these rooms. Disappointing .
Aufenthalt von 2 Nächten im April 2024
Antwort von AC am 8. Mai 2024
Dear William,We appreciate you taking the time to share your review though we are disheartened to learn that we fell short in providing the treasured moments we are known to provide. We regret that we were not able to honor your original accommodation, and we deeply apologize for any inconvenience. We hope that the vista allowed from the higher room provided a stunning backdrop during your stay and that the gestures provided by our team showcased our desire to make things right. Welcoming you again would be our delight and we hope that possibility is something you will consider.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot for families!
Aufenthalt von 4 Nächten im März 2024
Antwort von AC am 8. Mai 2024
Dear Anthony,Perfect reviews always melt our hearts, and we thank you for spreading the joy. It would be a pleasure to one day host you and yours again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager

8/10 – Gut

Ronald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the outdoor bar area. The staff is excellent. Especially Q ( That’s her name). The only downside is that the lighting in the room and bathroom is terrible. Simply not enough light.
Aufenthalt von 4 Nächten im April 2024
Antwort von AC am 3. Mai 2024
Dear Ronald,We welcome you to our extended Amara Cay family and we thank you for sharing your thoughtful review. We are elated to read that Q took the lead in ensuring you felt perfectly at home. We greatly appreciate your added feedback and hope that you will join us again soon for more relaxation and rejuvenation.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Zachary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von AC am 6. Mai 2024
Dear Zachary,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. It was a pleasure to serve as your island abode and we look forward to welcoming you again in the months and years ahead.With sun and sea,Sarah WillResort Manager

2/10 – Ungenügend

Justin

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The resort does not look like it was advertised on their website and on Expedia. I had a high rate of over $450 a night and they gave us a room on the parking lot. Terrible experience where they should have given us a room with the best view. There is no beach. No help from the staff to make the experience better. I would recommend to just stay at a Motel for a night as we did not spend any time at the hotel due to terrible parking lot viw. and level.
Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 30. Apr. 2024
Dear Justin,We appreciate you taking the time to share your review though we are disheartened to learn that we fell short in providing the treasured moments we are known to provide. We strive to give every guest the best experience possible, and we regret that your view fell short of expectations. We hope that you were able to enjoy lounging poolside or on the sand by the water, as well as paddling on the walk-in beach at our sister resort just steps away. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you the best in your travels. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was very nice and had activities
Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 30. Apr. 2024
Dear Victoria,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. Here’s hoping we see you back soon!With sun and sea,Sarah WillResort Manager

6/10 – Okay

Connor

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
The beach area, pool and tiki bar are good spots to hang, but the food is not good. Lynne making lates was the bomb. The chicken and Mediterranean bowls were average. Shrimp cocktail and calamari were bad. The bed and pillows were in line with a 2 or 3 star hotel. The beach chairs need to be replace because they are all sunk in. We got partial ocean view and we mostly looked out to the pink hotel next door and the parking lot. All in all for the price, it's not worth it. Pay the extra $ and stay at Cheeca within walking distance to a lot more restaurants/bars.
Aufenthalt von 3 Nächten im April 2024
Antwort von AC am 30. Apr. 2024
Dear Connor,It was a pleasure to serve as your host and we thank you for taking the time to share your review. It's wonderful to know that our pool and beach served as ideal places to relax and rejuvenate among the sounds of the water and the wind in the palm trees. As a leadership team, we place great value in the reviews shared by our guests as this feedback gives us a glimpse of what our travelers most value and where we can further enhance the experience. We thank you for your detailed comments and hope that you will consider returning and giving us the opportunity to wow you. Until then, we wish you the best in your travels. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Kenia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great resort with many amenities, would definitely stay here again !
Aufenthalt von 3 Nächten im April 2024
Antwort von AC am 30. Apr. 2024
Dear Kenia,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Monica

Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 20. Mai 2024
Dear Monica,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. We look forward to providing another memorable stay when you’re next in town.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

robert w

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach was very clean and well maintained. Also, the staff was very friendly and helpful.
Aufenthalt von 4 Nächten im April 2024
Antwort von AC am 25. Apr. 2024
Dear Robert,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. You can always expect a warm welcome and an unforgettable adventure when you make us your island home, and we eagerly await your return. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent place.
Aufenthalt von 4 Nächten im April 2024
Antwort von AC am 25. Apr. 2024
Dear David,Perfection is always the goal, and we're delighted to know that we were successful. We thank you for being a part of our extended family and we hope to welcome you time and again for many years to come.With sun and sea,Sarah WillResort Manager

6/10 – Okay

Graham

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
The staff were unfriendly, inattentive and on occasion rude. Resort transportation to local restaurants was excellent and really useful
Aufenthalt von 3 Nächten im April 2024
Antwort von AC am 22. Apr. 2024
Dear Graham,It was a pleasure to serve as your host and we thank you for taking the time to share your review. We're delighted to know that our shuttle provided easy convenience to many sites on our island, but we regret the inconsistency in our team's typically glowing hospitality. We hope that you can accept our sincere apologies, and wish to reassure you that your feedback will be utilized for further training. It would be a pleasure to welcome you to our stunning location and spotless accommodations for a more typical visit in the months ahead, and we eagerly await another opportunity to exceed your expectations.With sun and sea,Sarah WillResort Manager

8/10 – Gut

Connie

Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 8. Mai 2024
Dear Connie,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your experience. It would be a joy to host you for another adventure in the coming months, and we wish you all the best until then.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Arun

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
King bed Suite was great and the view was even better.
Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 16. Apr. 2024
Dear Arun,We appreciate you lauding our experience! It was a pleasure to serve as your host and we are elated to read that your room served you well for the ideal place to relax and recharge. We thank you for spreading the word and we hope to host you time and again for many years to come.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Gabriela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful, the staff is amazing.
Aufenthalt von 2 Nächten im April 2024
Antwort von AC am 16. Apr. 2024
Dear Gabriela,Perfect reviews always melt our hearts, and we thank you for spreading the joy. On behalf of every one of us at the resort, the pleasure was ours and we hope to serve as your host when you next visit paradise. With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can’t wait to return. Great time.
Aufenthalt von 2 Nächten im April 2024
Antwort von AC am 16. Apr. 2024
Dear Cheryl,Perfection is always the goal, and we're delighted to know that we were successful. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von AC am 16. Apr. 2024
Dear Jason,Perfection is always the goal, and we're delighted to know that we were successful. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager

8/10 – Gut

Brett

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von AC am 11. Apr. 2024
Dear Brett,Greetings from Islamorada! We’re delighted to hear of your successful stay, and we thank you for sharing. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Autumn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 9. Apr. 2024
Dear Autumn,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. It was a pleasure to serve as your island abode and we look forward to welcoming you again in the months and years ahead.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Altagracia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von AC am 9. Apr. 2024
Dear Altagracia,Perfection is always the goal, and we're delighted to know that we were successful. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Henry, Glendora

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel and great resort location
Aufenthalt von 1 Nacht im April 2024
Antwort von AC am 5. Apr. 2024
Dear Henry,A perfect review always leaves us smiling from ear to ear and we thank you for spoiling us with your kind words. It was a pleasure to serve as your island abode and we look forward to welcoming you again in the months and years ahead.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Alexandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice for families
Aufenthalt von 4 Nächten im März 2024
Antwort von AC am 4. Apr. 2024
Dear Alexandra,Perfect scores always melt our hearts, and we thank you for spreading the joy. We hope to welcome you and yours time and again for many years to come. With sun and sea,Sarah WillResort Manager

6/10 – Okay

brian

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Ausstattung
Arrival to Amara Cay was very welcoming and property was very nice. How hotel room on the other had had an issue. The sofa bed pull out for our child was stained and full of pet hair. The sofa bed had a plain mattress no pillows or sheets. We contacted the desk and a gentleman came and noted the couch and tried to clean it in house but it was far too dirty to clean by hand. He apologized and commented how uncommon this was but the hotel was going through renovations and that the hotel was also booked and no other couch options to replace this badly soiled one was available. The desk apologized but could not assist us. We were forced to have our 14 year old daughter sleep in the king bed with us which made the trip uncomfortable at night time. We booked Amara Cay because we heard good things about the hotel. The only option we had was for a king bed room with pull out sofa at time of booking. The hotel itself and the staff were great. We were very displeased with the condition of the sofa bed and that nothing else could be done.
Aufenthalt von 5 Nächten im März 2024
Antwort von AC am 4. Apr. 2024
Dear Brian,It was a pleasure to welcome you and yours and we thank you for taking the time to share your review. We're delighted to know that our hospitality shined, but we apologize for not being able to remedy the situation. As our team explained, the sofa bed's condition was an unusual inconsistency and we regret that we did not have an option to replace it with all other accommodations booked. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you the best in your travels.With sun and sea,Sarah WillResort Manager

4/10 – Schlecht

Reed

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von AC am 4. Apr. 2024
Dear Reed,It was a delight to serve as your host and we thank you for taking the time to share your review. It would be a pleasure to welcome you to our stunning location and spotless accommodations for a more typical visit in the months ahead, and we eagerly await another opportunity to exceed your expectations.With sun and sea,Sarah WillResort Manager

8/10 – Gut

Gina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We have stayed here before but this time it smelled like we were staying down in the basement. It had a horrible mildew smell that was annoying and unpleasant, but room was nice. We had a ground level Lanai and that was my favorite part and worth the extra so we could sit outside and get fresh air. It had 2 lounge chairs with a small table, and 2 chairs to sit on and the view was spectacular as always. They had activities for the kids as it was Easter and we saw the Easter bunny. There was a man at the dock with fishing poles in the morning and the kids were out there fishing too. They also had an Easter brunch but we weren't able to stay. The boutique had really cute things and they sold quality bathing suits.
Aufenthalt von 2 Nächten im März 2024
Antwort von AC am 2. Apr. 2024
Dear Gina,Thank you for the kind words and we're delighted to know that your stay was a success for the whole family. We regret that our humid environment had a negative impact on the condition of your room, but it's wonderful to know that your lanai provided the ideal spot for private relaxation. We hope that you and yours will join us again for the next holiday.With sun and sea,Sarah WillResort Manager

4/10 – Schlecht

Miriam

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Property is dated and requires refurbishment. Poor value for money. We paid more that we would pay for a five star hotel in London, for what is a three star property at best. Staff were lovely.
Aufenthalt von 3 Nächten im März 2024
Antwort von AC am 2. Apr. 2024
Dear Miriam,It was a pleasure to serve as your host and we thank you for taking the time to share your review. We regret that your accommodations did not meet expectations, and greatly value your feedback. It's wonderful to know that our team's glowing hospitality left a lasting impression on your time with us. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you the best in your travels.With sun and sea,Sarah WillResort Manager

8/10 – Gut

Heather, Cable

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful area. Beach and pool area have ample seating options. Love the lobby area with the sing chairs.
Aufenthalt von 3 Nächten im März 2024
Antwort von AC am 4. Apr. 2024
Dear Heather,Your kind words have us smiling from ear to ear, and we’re delighted to learn of your memorable stay. It's wonderful to know that our tranquil setting provided the ideal backdrop to an unforgettable retreat, and we hope that you will join us again soon.With sun and sea,Sarah WillResort Manager

10/10 – Hervorragend

Alain

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is great for families!
Aufenthalt von 1 Nacht im März 2024
Antwort von AC am 4. Apr. 2024
Dear Alain,It was a pleasure to welcome you and yours to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.With sun and sea,Sarah WillResort Manager