Außenbereich

Bewertungen von Renaissance Indianapolis North Hotel

3.5 out of 5
Renaissance Indianapolis North Hotel
11925 N. Meridian St., Carmel, IN

Bewertungen

9,0

Wunderbar

625 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
251 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
65 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
38 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
23 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Katrin, Glienicke, Brandenburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel mit gepflegtem Ambiente
Sehr freundlicher Empfang. Helle Zimmer, freundliches Personal. Wir waren bisher auch in Chicago und Washington - dieses Hotel hat uns bisher am besten gefallen. Frühstück war lecker. Wenn wir nochmal nach Carmel kommen, würden wir uns wieder für dieses Hotel entscheiden.

2/10 – Ungenügend

Rian, Phoenix

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hotelmgmt am 19. Mai 2024
Rian, we wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel!!! Beds are incredible and housekeeping for extra blankets was there within minutes. Amazing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotelmgmt am 11. Mai 2024
Lisa, thank you for your wonderful review. We are delighted to hear that you enjoyed our comfortable beds and the quick response from our housekeeping team. It is fantastic that you had an amazing stay, and we look forward to welcoming you back to our beautiful hotel soon!

10/10 – Hervorragend

RICHARD

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice area lots of dining close ny
Aufenthalt von 2 Nächten im April 2024
Antwort von HotelMgmt am 7. Mai 2024
Richard, thank you for your perfect rating of Renaissance Indianapolis North Hotel. We are delighted you had an enjoyable experience and were pleased with our convenient location. The pleasure would be ours to welcome you back!

10/10 – Hervorragend

Kaisi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly and welcoming
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 2. Mai 2024
Kaisi, it's wonderful to know you felt warmly welcomed by our team! Your kind words are greatly appreciated, and we're excited to have the opportunity to extend our hospitality to you again soon.

8/10 – Gut

Khristopher

8th floor was the best due to the key being required for entry. Very quiet generally
Aufenthalt von 2 Nächten im April 2024
Antwort von HotelMgmt am 2. Mai 2024
Kristopher, we’re glad you enjoyed a peaceful stay on our private access floor. Thank you for the positive feedback, and we hope to see you again soon at the Renaissance Indianapolis North Hotel!

8/10 – Gut

Jorge Emiliano

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 25. Apr. 2024
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit, Jorge.

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very nice & clean
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 19. Apr. 2024
Janet, thank you for your perfect rating of Renaissance Indianapolis North Hotel. We are delighted you had an outstanding stay and were pleased with our clean accommodations. We hope to have the pleasure of welcoming you back again soon!

10/10 – Hervorragend

GREGORY A

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very nice hotel. Staff was friendly and facility was modern.
Aufenthalt von 2 Nächten im April 2024
Antwort von HotelMgmt am 17. Apr. 2024
Gregory, we're thrilled to learn that you enjoyed your time at the Renaissance Indianapolis North Hotel! Thank you for your kind words and five-star rating. We’d love to host you again soon!

6/10 – Okay

Bernard

Gut: Sauberkeit und Personal & Service
Toilet too low and should have grab bars near by
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 17. Apr. 2024
Thank you for your feedback, Bernard. We appreciate your suggestion regarding the toilet height and grab bars. Your comfort and safety are important to us, and we'll certainly consider your comments for future improvements. Please allow us to welcome you back for a better experience soon.

2/10 – Ungenügend

Sergio

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
No dining options after 10:00pm Internet charge Staff very rude
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 17. Apr. 2024
Sergio, we sincerely apologize for falling short of your expectations. Your feedback regarding our dining hours is valuable, and we'll explore ways to better cater to our guests' needs. For future reference, please know that complimentary Wi-Fi is available in all public areas of our property. Providing a welcoming environment is always our priority, and we’ll also discuss your comments with our staff to see where retraining may be needed. Thank you and we hope for another chance to restore your trust.

4/10 – Schlecht

Talia

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft
First time staying in Indianapolis and was sadly disappointed in the hotel. Coffee maker worked 1 day of our 4 day stay and had to request a new one and was locked out of our room on the third day because the battery apparently died and took some time to get maintenance (with 2 young children that has to use the restroom, so we had to venture to find another one in lobby that happened to be blocked for cleaning. The hotel seemed short staffed as there was only 1 person serving in breakfast area on our third day, so there were multiple, dirty tables that we couldn’t sit for breakfast. When calling the front desk, we often did not get an answer and would have to ring back. Very disappointed in the overall, hotel experience.
Aufenthalt von 4 Nächten im April 2024
Antwort von HotelMgmt am 17. Apr. 2024
Talia, we're truly sorry for the disappointments you encountered during your stay. Please accept our apologies for the inconvenience with the coffee maker, room lock, and breakfast service. Your feedback is invaluable, and we'll address these concerns with our team to prevent recurrence. We'd love the opportunity to regain your trust and provide you with the exceptional experience you deserve.

8/10 – Gut

Tom

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Main problem staying at the hotel was the hotel restaurant. While the hotel and restraunt staff were very good the food was not.
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 17. Apr. 2024
Tom, while we're glad you found our service and hotel to your liking, we're truly sorry to hear that the restaurant food didn't meet your expectations. Your comments will help us enhance our dining experience for future guests. Thank you and we hope to see you again soon.

8/10 – Gut

Kristin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property was super clean and nice for a night. In the website they stated their pool was heated, but it definitely wasn’t so that was a bummer.
Aufenthalt von 1 Nacht im März 2024
Antwort von HotelMgmt am 3. Apr. 2024
We're grateful for your positive review, Kristin! It's wonderful to hear that you had a pleasant experience at our property. We apologize for any inconvenience caused by the pool temperature and will address this with our team to ensure a more comfortable experience moving forward. Your feedback is invaluable to us, and we hope to have the opportunity to exceed your expectations on your next visit!

10/10 – Hervorragend

Marcin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cozy
Aufenthalt von 2 Nächten im März 2024
Antwort von HotelMgmt am 2. Apr. 2024
Thank you, Marcin, for your five-star review of the Renaissance Indianapolis North Hotel! Providing a comfortable and welcoming environment for our guests is important to us, and we're glad we achieved that during your stay. It would be our pleasure to host you again soon!

10/10 – Hervorragend

Randall

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would stay again if needed.
Aufenthalt von 1 Nacht im März 2024
Antwort von HotelMgm am 26. März 2024
Randall, we're honored to receive a five-star rating from you and are thrilled you'd consider staying with us again. We hope to see you again soon at the Renaissance Indianapolis North Hotel!

10/10 – Hervorragend

Kerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotelmgmt am 20. März 2024
Thank you for your five-stars, Kerry. We look forward to your return and hope it's soon!

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful facility, accompanying by the polities staff
Aufenthalt von 1 Nacht im März 2024
Antwort von HotelMgmt am 21. März 2024
Jeremy, thank you for your perfect rating of Renaissance Indianapolis North Hotel. We are glad you had an excellent stay and were pleased with our beautiful accommodations and friendly team. The pleasure would be ours to welcome you back!

10/10 – Hervorragend

Keely

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotelmgmt am 17. März 2024
Your five-stars mean the world to us, Keely! Thank you and we're excited for the opportunity to host you again.

10/10 – Hervorragend

Shawn

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotelmgmt am 6. Apr. 2024
Shawn, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 – Hervorragend

James William

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel everyone was very helpful and made out=r stay enjoyable
Aufenthalt von 2 Nächten im März 2024
Antwort von HotelMgmt am 15. März 2024
James, thank you for your high recommendation of Renaissance Indianapolis North Hotel. We are delighted you had an excellent stay and were pleased with the service our team provided. The pleasure would be ours to welcome you back for another memorable experience!

8/10 – Gut

ALFONSO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room needs a little cleaning and the water in the pool was freezing.othe then that everything was perfect
Aufenthalt von 2 Nächten im März 2024
Antwort von HotelMgmt am 5. März 2024
We appreciate your positive words about your stay, Alfonso, but we're sorry for any discomfort due to the cleanliness of your room and the cold pool water. We're committed to excellence in all we offer and will work diligently to improve these aspects. Thank you for your valuable feedback. We trust that your next visit will be nothing short of exceptional!

10/10 – Hervorragend

Terry

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotelmgmt am 23. März 2024
We are humbled to have earned your perfect score, Terry! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful room and very quiet. Professional staff. Will come again!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotelmgmt am 29. Feb. 2024
It's wonderful to hear that you appreciated the quiet elegance of our rooms and the professionalism of our team, Tracey. Thank you for the kind words. We're thrilled you're considering a return visit and eagerly await the opportunity to welcome you back!

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotelmgmt am 17. Feb. 2024
We're proud to have earned your top score, Bruce. Please come back soon!

10/10 – Hervorragend

Ross

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In Indy a lot - one of my go to's!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 6. Feb. 2024
Ross, thank you for your perfect rating. We at Renaissance Indianapolis North Hotel are delighted you had another excellent stay and are honored to be one of your go-to hotels in Indianapolis. We look forward to your next stay with us!

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 29. Jan. 2024
Thank you for rating your stay. We hope you'll consider staying with us again to see just how dedicated we are to making a positive change.

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was a great stay.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von HotelMgmt am 26. Jan. 2024
Mike, we loved having you join us at Renaissance Indianapolis North Hotel and are thrilled to know every moment of your stay was perfect! Thank you for your review. We hope your travels bring you back to enjoy us again soon!

8/10 – Gut

Maureen

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotelmgmt am 21. Jan. 2024
Thank you for taking the time to rate your stay, Maureen. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 – Hervorragend

Timothy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 20. Jan. 2024
Your perfect score has brightened our day, thank you! Come back soon, Timothy!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fancy and nice, but.....
The hotel itself and the room was very nice. The staff was nice and helpful. It's just that the amenities seemed off for a hotel that otherwise seemed very fancy. This is based on my other stays in similar style and price range hotels. The only thing really missing from the room experience was that there was no microwave, but yet a fridge. That seemed bizarre. Additionally, as far as I could tell, there wasn't anything related to food or coffee that was provided as a perk for guests. Usually somewhere this nice has at the very least free coffee and a continental breakfast, if not a full hot bar. They did have a breakfast bar and the food looked great, but, at $18 a plate, that's really pushing it. It just seemed really strange this hotel didn't have any of those things. To be fair, it's on me for not noticing this before I booked, but, like I said, I've never even thought about somewhere like this NOT having these things.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 20. Jan. 2024
Thank you for sharing your thoughts on your stay. We are glad you found the hotel and our team to your liking. Your feedback regarding the amenities, especially the absence of a microwave and complimentary food options, is invaluable to us. We continuously aim to improve our guest experience and will consider your suggestions. We hope to welcome you back and offer an even more satisfying stay in the future.

10/10 – Hervorragend

Charles

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotelmgmt am 26. Dez. 2023
Thank you for gifting us with your top score, Charles! Until next time!

10/10 – Hervorragend

Heidi

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 13. Jan. 2024
We are humbled to have earned your perfect score, Heidi! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 – Hervorragend

Sara

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 23. Dez. 2023
Knowing you had a wonderful stay is truly gratifying! Thank you, Sara, and we eagerly await your next visit.

10/10 – Hervorragend

Melissa

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HotelMgmt am 15. Dez. 2023
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon, Melissa.

8/10 – Gut

Terra

Gut: Sauberkeit
Ok
Was ok. Pillows were terrible. Felt like balled up cotton balls all over… woke me several times in middle of night. Also, we could head everyone and thing in the halls. But it seemed very clean and front desk was very pleasant. Easy check in and out. Overall stay was, ok.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 16. Dez. 2023
Thank you for your feedback. We apologize for the discomfort caused by the pillows and noise, and will look into these concerns. We are glad to hear our cleanliness and front desk service met your expectations. We hope to welcome you back for a more comfortable stay.

10/10 – Hervorragend

Lynn

Mit dem Partner gereist
Gut: Ausstattung
Beautifully decor. Room and bath were very clean.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotelmgmt am 16. Dez. 2023
Lynn, thank you for your perfect rating of Renaissance Indianapolis North Hotel. We are glad you had an excellent stay and were pleased with our clean and beautifully decorated accommodations. The pleasure would be ours to welcome you back again soon!

8/10 – Gut

Dave

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 11. Dez. 2023
It was a pleasure to serve as your home-away-from-home, Dave, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

10/10 – Hervorragend

Diem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 9. Dez. 2023
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Diem.

2/10 – Ungenügend

John

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 5. Dez. 2023
Seeing your rating is disappointing, John, as we always strive to provide our guests with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit.

8/10 – Gut

Rory

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 31. Jan. 2024
Rory, we appreciate your positive rating and hope to see you again soon for another great stay!

8/10 – Gut

Lennart

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Near where I needed to be
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 5. Dez. 2023
Lennart, thank you for your positive review of Renaissance Indianapolis North Hotel. We are glad you had an excellent stay and were pleased with our convenient location. We hope to have the opportunity to welcome you back again!

10/10 – Hervorragend

Carolyn

Aufenthalt von 2 Nächten im November 2023
Antwort von Hotelmgmt am 16. Dez. 2023
It's wonderful to learn that your stay was a positive one! Thank you, Carolyn, and we're excited for the opportunity to provide you with another five-star experience soon.

10/10 – Hervorragend

Mary

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 10. Dez. 2023
Thank you for your five-stars, Mary. We look forward to your return and we hope it's soon!

10/10 – Hervorragend

Alice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stay at this property because my office is across the street. The room is nice and i like the beds most of time. Some beds are saggy. If I get a 2Q room, it allowed me to have a 2nd option. I usually stay 4 nights at a time.
Aufenthalt von 4 Nächten im November 2023
Antwort von Hotelmgmt am 21. Nov. 2023
Thank you for sharing your experience, Alice. We're glad to hear that our convenient location works well for you and that you find our rooms and beds generally comfortable. Your feedback about the variability in bed quality is important to us, and we'll look into ensuring more consistency. We appreciate your loyalty and look forward to your continued visits!

10/10 – Hervorragend

Gbenga

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 13. Nov. 2023
Thank you for gifting us with your top score! Until next time!

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room Key
All was fine until the morning of departure. When we returned to our room at 10:00 am to pack and check out, the room key didn't work. That required a trip down to the front desk for a key reset and return to the room where the key STILL didn't work. Thankfully, a manager was on the floor to let us in to save us another trip to the desk. That was the only problem during our stay.
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 14. Nov. 2023
Paul, we appreciate your feedback and apologize for the inconvenience you experienced with your room key on the morning of your departure. We're glad to hear that a manager was available to assist you promptly, but we understand how frustrating such situations can be, especially when preparing to check out. We're taking note of this issue to ensure smoother experiences for our guests in the future. We hope this incident won't deter you from staying with us again, as we'd love the opportunity to provide you with a flawless experience next time.

10/10 – Hervorragend

ayodele

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotelmgmt am 31. Okt. 2023
Thank you for honoring us with a perfect score, Ayodele! We're excited for the opportunity to welcome you back soon.

10/10 – Hervorragend

herman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotelmgmt am 25. Sept. 2023
Your excellent score is greatly appreciated, Herman! Thank you and we can't wait to host you again at the Renaissance Indianapolis North Hotel.

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice uneventful stay.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotelmgmt am 29. Sept. 2023
Patrick, thank you for your perfect rating of Renaissance Indianapolis North Hotel. We are glad you enjoyed your stay and were pleased with our accommodations. The pleasure would be ours to welcome you back again!