The late night staff didn’t know where a restaurant might be open after 11 pm. Would not accept my IHG Rewards number because i booked thru Expedia. Had no flexibility in chech out hour, which i understand but after flying into Indianapolis from California there is a 3 hour time differential so the hotel's checkout of noon is the same as 9 am for me.
About the IHG, the Holliday Inn in San Diego was happy to accept my IHG number last night. Guess they have a more positive businees model.
Please reply.