Plus:
Very comfortable beds.
Nice room
Super clean
Very nice gardens that are taken care of all the time
Staff people are kind and helpful.
Minus:
The gym has lots of big open windows, still there are ridiculous rules like training not longer than half an hour and maximum 4 people at a time. At the same time the dinning room has no windows and packed with people for hours. Seriously?
Very hard to regulate the water temperature in the shower. It is too hot and hardly no pressure.
The fruit for breakfast are tasteless and sweetened with sugar water.
Bring your own toilet paper cos the one they give you is not suitable for a human use.
Don't bother to go to the beach. Take a toktok to Makani Beach for 20 pounds, it is really nice.
Breakfast is good, but for the rest, better get your food at Zomba restaurant, it is cheap and good.
Do not order the hotel Pizza, it is seriously bad.