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Bewertungen von Best Western Huntsville Inn & Suites

2.5 out of 5
Best Western Huntsville Inn & Suites
201 W Hill Park Cir, Huntsville, TX

Bewertungen

7,8

Gut

360 von insgesamt 966 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
295 von insgesamt 966 Gästebewertungen haben eine Bewertung von 8 - Gut" "
151 von insgesamt 966 Gästebewertungen haben eine Bewertung von 6 - Okay" "
98 von insgesamt 966 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
62 von insgesamt 966 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,4/10

Personal & Service

7,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Marcel, Basel, Switzerland

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicht empfehlendswert.
Badezimmer in schlechten zustand. Gästewaschmaschine defekt. Eismaschine defekt. Keine Waffeln weil Waffeleisen defekt.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von :) am 2. Nov. 2018
:)

10/10 – Hervorragend

Tammy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von -Bobby am 23. Mai 2024
Quite simply thank you for sharing this amazing rating, Amgad!We are thrilled that your experience reflected our commitment to the highest standards in service and we look forward to welcoming you and your wife back soon among us.Kindest Regards,

8/10 – Gut

David Brent

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed was comfortable. Would have liked better breakfast options and water available to drink with it.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Bobby am 14. Mai 2024
Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action.

10/10 – Hervorragend

Joel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk attendant was awesome. She was very helpful and sweet.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Bobby am 13. Mai 2024
Thanks so much for being our guest, and for sharing your feedback. Glad you were happy: come back soon!

10/10 – Hervorragend

Akeem

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Bobby am 8. Mai 2024
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 – Hervorragend

Sophie

Aufenthalt von 1 Nacht im März 2024
Antwort von -Bobby am 23. Mai 2024
A massive thank you for the high rating Dear value Guest!We are thrilled that you had such a pleasant stay with us and that you enjoyed your stay with best western huntsville location . We hope to host you again very soon.Kindest Regards,

4/10 – Schlecht

Jerry

Aufenthalt von 1 Nacht im April 2024
Antwort von -Bobby am 14. Mai 2024
Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action.

6/10 – Okay

Anthony

Mit dem Partner gereist
I do not understand why we were put in a handicap room. I was looking forward to a nice warm soak in a tub. We couldn’t get into the room when we checked in because they were still cleaning rooms. I was told check-in was at noon and check-out was also noon. Strange. The bed was very comfortable. It just seemed really strange that we were put in a handicap room
Aufenthalt von 1 Nacht im April 2024
Antwort von -Bobby am 15. Apr. 2024
Thank you for taking the time to fill up this review, May be housekeeper cleaned handicap room first instead of regulars for that reason front desk changed your room type to accommodate early check in . We value all the feedback we receive and apologize for the inconveniences you had.

2/10 – Ungenügend

Raul

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von -Bobby am 15. Apr. 2024
Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

10/10 – Hervorragend

Al

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were very helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von -Bobby am 14. Apr. 2024
A massive thank you for the high rating Dear value Guest Al !We are thrilled that you had such a pleasant stay with us and that you enjoyed your stay with best western huntsville location .We hope to host you again very soon.Kindest Regards,

10/10 – Hervorragend

Julie

Mit dem Partner gereist
The check in was easy and friendly ! TV didn’t work the desk person came within minutes and fixed it - friendly and apologetic
Aufenthalt von 1 Nacht im März 2024
Antwort von -Bobby am 1. Apr. 2024
Hi Julie,Thank you for your review and for staying with us! We are excited that things went well; I will let the staff know too. Enjoy the holidays and we hope to see you again soon. ---Bobby

6/10 – Okay

Tamela

Mit der Familie gereist
We stayed for two nights to be near family. The rooms are accessed from the outside which I don’t prefer but nothing about that on the website description. Breakfast was ok and ran out of eggs and gravy so that was disappointing. The room was clean, but as I was sitting in my room in the afternoon after our room had already been visited by the maid service, one of the maids put her face right up to the window to look in. I did not appreciate tha invasion of privacy. Just not impressed overall with the stay here.
Aufenthalt von 2 Nächten im März 2024
Antwort von -Bobby am 13. März 2024
Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No added fees. Nice, clean and friendly.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 13. März 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 – Schlecht

james

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very noisy and room was a bit dirty
Aufenthalt von 1 Nacht im März 2024
Antwort von -Bobby am 3. März 2024
Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

8/10 – Gut

Anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 28. Feb. 2024
Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and great bargain! Room was clean and well maintained. Great place to stay if you are in town for Sam Houston State sporting events!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von -Bobby am 26. Feb. 2024
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 – Okay

Lucy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 26. Feb. 2024
Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Not ADA compliant. No elevators makes it different for someone with mobility issues to room on the second floor. Room was comfortable and clean. Towels ragged and not sufficient (1 face towel very worn). Desk clerk was very nice and accommodating.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 26. Feb. 2024
Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

6/10 – Okay

Kevin

Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 22. Feb. 2024
Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was a good size with ample space. Comfy bed was an added plus!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 22. Feb. 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 – Gut

Victor

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Had a nice stay ronnie was great.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von -Bobby am 17. Feb. 2024
Thank you for choosing us for your stay. We appreciate you letting us know our staff went over and above in handling your requests. We are happy you were particularly gratified with the spotless property and had a great experience with us. It was a pleasure having you as our guest, and we look forward to seeing you again at BW Huntsville, Texas

8/10 – Gut

Oren

Aufenthalt von 2 Nächten im Februar 2024
Antwort von -Bobby am 26. März 2024
Thank you for taking the time to share your wonderful feedback on your stay at BW Huntsville - TX .We always working to provide our guests with memorable experiences, and your review is a testament to our efforts. We're thrilled that you would choose to stay with us again and hope to welcome you back on your next visit to Huntsville , Texas

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Our rooms ceiling is spackled and looks like it’s been patched way too many time, the bathroom baseboards are rotting, and my husband slipped in the tub every time he tried moving. The only pluses are the bed was semi-comfy, the ac rocks, and there’s a fridge and microwave. Easy checkin tho lol.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von -Bobby am 11. Feb. 2024
Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action.

10/10 – Hervorragend

Brian

Aufenthalt von 2 Nächten im Februar 2024
Antwort von -Bobby am 26. März 2024
t's wonderful to hear that you had an enjoyable experience at Bw Huntsville -TX . Our team members work hard to ensure our guests have a comfortable and memorable stay. We're delighted that you found your room to be expansive and immaculate and hope for another opportunity to serve you in the future.

10/10 – Hervorragend

Earnest

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome hotel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von -Bobby am 21. Jan. 2024
A massive thank you for the high rating Dear value Guest!We are thrilled that you had such a pleasant stay with us and that you enjoyed your stay with best western huntsville location. We hope to host you again very soon.Kindest Regards,

6/10 – Okay

MARK

Aufenthalt von 2 Nächten im Januar 2024
Antwort von -Bobby am 4. Feb. 2024
Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

4/10 – Schlecht

Gerald

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von -Bobby am 21. Jan. 2024
Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

2/10 – Ungenügend

Theresa

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 17. Dez. 2023
We apologize for any inconvenience you encountered during your stay with us!

10/10 – Hervorragend

Marian

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von -Bobby am 21. Jan. 2024
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 17. Dez. 2023
Thank you for the 5/5 review! We appreciate your business.

6/10 – Okay

Michael

Mit dem Partner gereist
Not very clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 8. Dez. 2023
We apologize for any inconvenience you encountered during your stay with us. We will pass this along to the appropriate members of our team to resolve this issue. Thank you so much for your feedback!

6/10 – Okay

Linda

Gut: Sauberkeit
The room was very clean, but there was only 1 tiny little bar of soap and an empty Kleenex box. There was very little water pressure in the bathroom sink. The shower was just okay. The bed was very comfy and we slept well.
Aufenthalt von 2 Nächten im November 2023
Antwort von GM am 4. Dez. 2023
Thank you for your feedback. We will forward this along to the appropriate team members to correct this problem. Thank you for letting us know and we do hope to see you again in the future!

2/10 – Ungenügend

Frederick

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Had to change rooms 2 times. First room had not even been seen by the house keepers beds unmade trash still in room. Second room bed had pee on it large pee spot on the sheet under the made bed blankets.
Aufenthalt von 2 Nächten im November 2023
Antwort von -Bobby am 18. Nov. 2023
Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely no issues! 2nd time here.
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 18. Nov. 2023
Thanks so much for being our guest, and for sharing your feedback. Glad you were happy: come back soon!

6/10 – Okay

George

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
No face towels in bathroom
Aufenthalt von 2 Nächten im November 2023
Antwort von -Bobby am 18. Nov. 2023
We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you

10/10 – Hervorragend

Emily

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel staff was able to quickly clean a room and get me in without a hassle. Room keeping was quick and did their job very well! Definitely would stay again
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 12. Nov. 2023
We appreciate the kind review and will pass these great comments along to our team.

10/10 – Hervorragend

Jo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 12. Nov. 2023
We appreciate this great feedback and hope to welcome you back again soon!

10/10 – Hervorragend

Graciela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 9. Nov. 2023
We appreciate this great feedback and hope to welcome you back again soon!

6/10 – Okay

Ronald

Mit der Familie gereist
Too much noise. Plumbing issues.
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 9. Nov. 2023
Thank you for sharing your feedback with us . I have forwarded your comments to our engineering team , so we can address your concerns .

8/10 – Gut

Erin, Aldie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent place for an overnight stay. Very close to SH for the football season. Would come back.
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 9. Nov. 2023
Thank you for the great review ! See you again soon!

10/10 – Hervorragend

Cu

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Little inconvenience
Aufenthalt von 1 Nacht im November 2023
Antwort von -Bobby am 5. Nov. 2023
We appreciate this great feedback and hope to welcome you back again soon!

10/10 – Hervorragend

Rafael

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von -Bobby am 1. Nov. 2023
Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

10/10 – Hervorragend

Evelyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von -Bobby am 1. Nov. 2023
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 – Gut

Tamra M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay despite door issues
There was issues with the hotel door so I had to wait for someone to let me in and change the battery in the door, which took a half hour or so. Otherwise, it was good.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von -Bobby am 1. Nov. 2023
Thank you for taking the time to fill up this review, We value all the feedback we receive and apologize for the inconveniences you had.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
good stay
good stay there was people outside late night walking around and singing not to loud but enough to hear it . other than that it was clean and comfortable
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von -Bobby am 1. Nov. 2023
We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you

10/10 – Hervorragend

John, Allen

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Stay was quiet and relaxing
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von -Bobby am 22. Okt. 2023
We appreciate this great feedback and hope to welcome you back again soon!

10/10 – Hervorragend

M.A.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fair price and clean
Good location, friendly people and clean.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von -Bobby am 22. Okt. 2023
We appreciate the great review and cannot wait to welcome you back again soon!

6/10 – Okay

Claudia

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not in off breakfast finished too early
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von -Bobby am 16. Okt. 2023
Thank you for taking the time to fill up this review, we want to sorry that you missed opportunity in breakfast . our timings are 6:30am to 9:30am We value all the feedback we receive and apologize for the inconveniences you had.

4/10 – Schlecht

Elizabeth

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff was friendly
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von -Bobby am 9. Okt. 2023
Thank you for taking the time to fill up this review, We value all the feedback. we good to know about our staff was friendly . we receive and apologize for the inconveniences you had.

10/10 – Hervorragend

Barbara

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and well maintained. Accept well mannered pets.
Aufenthalt von 1 Nacht im September 2023
Antwort von -Bobby am 1. Okt. 2023
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.