4/10 – Schlecht
Julie
Mit der Familie und kleinen Kindern gereist
17. Sept. 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The people who worked there were great and the pool was immaculate and really warm (the hot tub had half the jets out but the ones that worked worked well.
The balcony and view were lovely. The location was convenient. The bathroom was clean. The fish tank gorgeous.
But this is why I’m doing this review, as it was not safe for little kids ( I had a 20 month and 7 year old grandchildren). The door between the next room couldn’t be locked and my granddaughter kept going in there. They finally found the key to lock it but keeping her away in the meantime was tough).
The bolt on the main door was not on well and we had to jam coolers and suitcases up against it so my granddaughter didn’t break it outright. It was pulling off.
Half the breakfast stuff was not set up or working. The creamer for the coffee was spoiled and lumpy and had to be thrown out. The juice machines didn’t work.
There was a questionable stain that looked biological on the room carpet.
When we asked for help they helped where they could, but did not offer a room with a working bolt.
And most concerning of all, when my daughter had to go back because she left something in the room, they just said take any key… they will work. I know mine stopped working and had to be replaced the next morning but she was pretty freaked out that it was that non secure that anyone could go in.
So I promised her I would do a review in case anyone is traveling with small children, who need a heads up.
Sorry.
Julie
Aufenthalt von 1 Nacht im September 2025