Hochwertige Bettwaren, Schreibtisch, Bügeleisen/Bügelbrett

Bewertungen von Haven Inn & Suites Downtown Houston

2.5 out of 5
Haven Inn & Suites Downtown Houston
5004 North Freeway, Houston, TX

Bewertungen

9,2

Wunderbar

748 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
172 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
37 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sascha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice accommodation with very friendly staff and good access to the Interstate.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Henry. am 17. Dez. 2023
Dear Guest,Thank you for your review. It is good to know that you enjoyed our service. We appreciate your preference and look forward to welcoming you back soon on your next visit. Thank you for your business.

10/10 – Hervorragend

Theresa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Unterkunft
Die Unterkunft ist sehr sauber und die Zimmer sind in einem Top Zustand! Gerade das Bad hat uns gut gefallen. Wir konnten an einem Tag die maschinelle Reinigung der Matratzen in den anderen Zimmern sehen, das hat den Eindruck noch bestätigt. Das Continental Breakfast hat unsere Erwartungen übertroffen. Gute Auswahl an Gerichten! Das Hotelpersonal ist sehr freundlich und äußerst zuvorkommend. Alles in allem ein super Aufenthalt - wir haben uns sehr wohl gefühlt.
Zimmer (King Sized Bed)
Parkplatz vor der Unterkunft
Continental Breakfast - Texas Waffle
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Henry. am 2. Juli 2023
Dear Guest, We appreciate you taking time to express your comments about your stay with us. Thank you for letting us know your observation regarding your experience, we always make our best to exceed our guests expectations! It is a real pleasure to know that you had a wonderful time what you expected during all your stay. We hope to welcome you back in the near future, it will be wonderful to say hello to you again, Thanks a million. Our best regards!

10/10 – Hervorragend

Dr Rainer

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Eins der besten Motels in Texas!
Aufenthalt von 2 Nächten im März 2023
Antwort von HENRY. am 31. März 2023
Thanks a million...for your fantastic review. Hospitality is one of our hallmarks, so you can always rely on our team to pamper you from arrival to departure. We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience. It was our pleasure hosting you and we hope to see you very soon. Thank you for your business. Best Regards, General Manager.

8/10 – Gut

Hannes

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Personal sehr freundlich und hilfsbereit.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von HENRY. am 13. Juni 2022
Dear Guest, Thank you for your review. We are so happy that you were impressed with all our service and we were able to provide you with an amazing stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon and thank you so much for your business.

10/10 – Hervorragend

Lars Thorsten

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
David und das ganze Personal waren sehr freundlich und hilfsbereit. Zimmer sind sehr groß und sauber. Frühstück war auch gut. Durch den freeway ist es relativ laut.
Aufenthalt von 3 Nächten im März 2022
Antwort von HENRY. am 22. März 2022
Dear Guest, Thank you for your review. We always want our guests to have an enjoyable experience at Haven Inn & Suites Downtown Houston. We appreciate for 5 star. We hope to see you again real soon. Thank you for your business. Warm Regards,

10/10 – Hervorragend

Claudia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly and extrem clean! Breakfast normal Continental but ok! New Hotel with nice design .
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Henry. am 11. Feb. 2020
Dear Guest, Thank you for your feedback on your visit to our hotel. I am glad you had a wonderful time with us and we lived upto your expectations. The team and I look forward to welcoming you back very soon. Warm regards, General Manager.

10/10 – Hervorragend

ArGo, Germany

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really great, very comfortable, owner is very helpful
Aufenthalt von 3 Nächten im November 2019
Antwort von Henry. am 16. Nov. 2019
Dear Guest. Thank you🏵 so much for the very kind review. We are glad you enjoyed your stay. Our staff loves to hear comments like these, especially because they care so much for our guests. Thank you again and please come visit us again when your travels bring you back to Houston. General Manager

10/10 – Hervorragend

KEISHA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was clean and staff was friendly. I would stay here again
Aufenthalt von 4 Nächten im Mai 2024
Antwort von HENRY am 23. Mai 2024
Dear Guest Thank you so much for the review! We're absolutely thrilled that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that our clean rooms, friendly and helpful staff contributed to a memorable stay for you. We appreciate your kind words and we can't wait to welcome you back for another wonderful stay in the future.Best Regards

2/10 – Ungenügend

Muhammad

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Showed up for my reservation only to be informed that the previous storm knocked power out so they cannot accommodate me and the Indian gentleman at the front desk assured me that a refund will be processed. That's fine I understand, I messaged through Expedia to get the refund only to be told that I should have cancelled 24hrs before and they have electricity. Messaged again and got no response . Still no refund yet. Horrible customer service, never again. I am still awaiting my refund please.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von HENRY am 22. Mai 2024
Dear Guest Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience you experienced due to the power outage during your intended stay. We understand the frustration caused by the miscommunication regarding the refund process, and we're deeply sorry for any inconvenience it may have caused you. If our front desk representative have assured you for the refund then you need not to worry, our cancellation policy is in place to ensure fairness to all guests and to manage our resources effectively. We want to clarify that our team has been diligently working to address all refund requests, including those made through Expedia. However, we understand that there may have been a delay in our response due to the recent power outage, which temporarily disrupted our communication channels and even after getting power we were still not able to reciprocate to many of our guests because our phone lines were down, internet disruptions. Please rest assured that we are actively working to process your refund and address any outstanding concerns of yours and many of our guests.Hope an appreciate that you will understand us during our challenging time.Best Regards

10/10 – Hervorragend

Phuong Anh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the place! It's pleasantly clean and spacious, and offers many amenities. The staff is super helpful and they know their jobs very well! The price is so good with such a place! The room looks exactly like the picture. It is just 10-minute walk from the nearest bus stop and around 17 minute drive from downtown. To the manager and staff, keep up the good work!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HENRY am 15. Mai 2024
Dear Guest Thank you for the wonderful review and for your kind words. We're thrilled to hear that you enjoyed your stay with us. Providing a clean, spacious environment with excellent amenities and helpful staff is always our goal. We're glad to hear that you found our pricing fair for the quality of our accommodations. We appreciate your feedback and look forward to welcoming you back on your next visit.Best Regards

10/10 – Hervorragend

Andrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great in everything
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HENRY am 15. Mai 2024
Dear GuestThank you so much for your wonderful review! We are delighted to hear that your stay with us exceeded your expectations and that you found everything to be great. Thank you once again for choosing to stay with us and for taking the time to share your feedback. We can't wait to have you back for another fantastic experience.

8/10 – Gut

William

T
Aufenthalt von 2 Nächten im Mai 2024
Antwort von HENRY am 14. Mai 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Rondreco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the room it's self and outside great pricing to
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HENRY am 13. Mai 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

2/10 – Ungenügend

Zachariah

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
The place appeared to be a renovated old hotel, lacking many modern conveniences despite its high rating. Every night from 2 am to 4 am, there were loud noises outside with people talking loudly. Overall, I would not recommend this place. The staff tried their best, but they lacked the means to enforce any policies effectively. Additionally, there were hygiene issues, such as hair on the bed and pillows, as well as in the sink. It was simply a bad choice overall. Whoever rated it thus hotel high on Google must have been paid to do so, as it does not reflect my experience at all.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von HENRY am 13. Mai 2024
Dear Guest Thank you for taking out time for the feedback which we really appreciate and we really want to know in details that in your 3 night stay what are the modern conveniences we are lacking behind so we could always improve. I understand that you experienced disturbances during your stay, but upon investigation, we couldn't find any evidence of consistent loud noises during the specified hours and that is exactly why we have security camera with alarm in the entire premises. Your concerns about our staff's ability to enforce policies effectively, we take that seriously and review our procedures to ensure they are being followed consistently and last but not the least, in terms of cleanliness, we have rigorous cleaning protocols in place, and we conduct thorough inspections to ensure the highest standards are met. I'm sorry to hear that your experience at our hotel didn't meet your expectations. However, we want to assure you that the reviews and ratings on platforms like Google are submitted by real guests based on their personal experiences. While we respect your opinion, it's important to note that perceptions and experiences can vary from person to person. We take great pride in providing exceptional service and accommodations to our guests, and we continuously strive to exceed their expectations. While we understand that your experience fell short of what you had hoped for, we kindly ask for your understanding that individual experiences can differ. Thank you for choosing to stay with us.Best Regards

10/10 – Hervorragend

Steven

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Big room
Aufenthalt von 2 Nächten im Mai 2024
Antwort von HENRY am 12. Mai 2024
Dear Guest Thank you for taking out time and giving us a wonderful review. We are really happy that you enjoyed your stay and we hope to see you soon Haven Inn & Suites.Best Regards

10/10 – Hervorragend

Sai

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I'm Hindu God Sai And they Treated me like a God ,Very Good place to stay at .
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 6. Mai 2024
Dear Guest Thank you for the review .It's wonderful to hear that you enjoyed your stay and felt treated with such reverence. We strive to create an environment where all guests feel valued and respected, regardless of their beliefs. We're delighted that you found our accommodations to your liking and hope to welcome you back soon.Best Regards

10/10 – Hervorragend

EDMUNDO

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 7. Mai 2024
Dear Guest Thank you so much for the wonderful review, we hope you enjoyed you stay with us. Looking forward to see you at Haven Inn & Suites .Best Regards

10/10 – Hervorragend

Josebelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in with welcome goodies. Room was really clean and spacious.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HENRY am 3. Mai 2024
Dear Guest Dear GuestThank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing kind and welcoming service, and it's fantastic to know that you felt well taken care of.We're also delighted that you found our room quality to be excellent. Maintaining cleanliness, comfort, and quality is paramount to us, and we're glad it made your stay enjoyable. We hope to see you soon.Best Regards

10/10 – Hervorragend

Tamara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love it
Aufenthalt von 3 Nächten im April 2024
Antwort von HENRY am 1. Mai 2024
Dear GuestThank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing exceptional service is always our top priority, and it's incredibly rewarding to know that we hit the mark for you.We hope to see you soon.Best Regards

10/10 – Hervorragend

AMNERIS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I can stay again for sure.
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 30. Apr. 2024
Dear Guest Thank you for your kind words! We're delighted to hear that you had such a positive experience during your stay with us. Knowing that you would choose to stay with us again is the highest compliment we could receive.We can't wait to welcome you back for another wonderful stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards.

10/10 – Hervorragend

royce

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were friendly and rooms were clean!
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 28. Apr. 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Erdenesuren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 27. Apr. 2024
Dear Guest Thank you so much for taking the time to share your experience with us online. We hope you had a wonderful stay with us it will be a pleasure of welcoming you back soon for another wonderful stay. Warm Regards

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an unexpected 7 hr flight delay so we arrived after the midnight check in. We called ahead and they were very courteous and understandable gm and accommodated us at 230am Very clean room, comfortable bed. We came back a few nights later and that experience was awesome too No elevator and steps are steep only drawback but we got ground floor room. Breakfast in the morning had a good variety and some southwest foods we never tried Solid place to stay very well run
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 23. Apr. 2024
Dear Guest Thank you so much for your understanding and positive feedback. We are delighted to hear that our team was able to accommodate you seamlessly upon your late arrival. It's wonderful to know that you found our rooms clean and comfortable, and that you enjoyed the variety in our breakfast offerings, including some unique southwest foods. We appreciate your mention of the lack of an elevator and the steep steps; it's something we'll definitely consider as we strive to improve our facilities. We're thrilled to have provided you with an awesome experience and look forward to welcoming you back in the future! If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Warm Regards

2/10 – Ungenügend

Tonie

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I never checked in when I scheduled to check in I thought it was the wrong date I called immediately the same moment within the hour to change it and no one or the hotel was willing I want my money back.
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 20. Apr. 2024
Dear Guest Sorry to hear about the confusion with your booking. We understand how important it is to have your reservation aligned with your plans. You need to called or speak to the person from the website you booked the room from but not us. The reason is because, if you had never paid us for the room , how can we refund the amount. So us and also the website which you booked the room from , has to follow some policies which cannot be change.We strive to accommodate our guests to the best of our ability, and I apologize if we fell short in this instance but at the same time using profanity to our staff is non acceptable.Best Regards

10/10 – Hervorragend

Julio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelentes y muy limpias sus instalaciones. El personal muy amable
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 19. Apr. 2024
Dear GuestThank you so much for the wonderful review. We're delighted to hear that you found our facilities excellent and clean. Our team works hard to maintain high standards of cleanliness and provide a welcoming environment for all our guests. Thank you for acknowledging their efforts. We're grateful for your kind words and hope to have the pleasure of welcoming you back again soon.Warm Regards

10/10 – Hervorragend

Steven

Most excellent place to lay my head!!! Thank you!
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 16. Apr. 2024
Dear Guest Thank you so much for your enthusiastic feedback! We're thrilled to hear that you found our hotel to be the perfect place to rest your head during your time here. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could exceed your expectations.Your appreciation means a lot to us, and we're grateful for the opportunity to have been part of your experience. Should your travels bring you back our way, we would be honored to host you again.Warm Regards

8/10 – Gut

Palaniappan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 16. Apr. 2024
Dear GuestThank you for taking the time to share your feedback with us. We truly appreciate your honesty and value your perspective. While we're pleased to hear that your overall experience was positive, we also recognize that there may have been areas where we could improve. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience that exceeds your expectations.Warm Regards

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 13. Apr. 2024
Dear GuestThank you very much for your fantastic 5-star review! We're thrilled to hear that you had such a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!Best Regards

10/10 – Hervorragend

Gwen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean budget friendly and good customer service.
Aufenthalt von 3 Nächten im März 2024
Antwort von HENRY am 9. Apr. 2024
Dear Guest, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Thank you for your business.Best Regards

8/10 – Gut

Keisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good for a nights stay, close to downtown and midtown area for fun!
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 8. Apr. 2024
Dear Guest, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Thank you for your business.Best Regards

10/10 – Hervorragend

Adidoreydi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 8. Apr. 2024
Dear Guest, Thank you for the review. We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They do well to keep the place clean and are very hospitable
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 6. Apr. 2024
Million Thanks Matthew! We are so happy you were impressed with our service and that we were able to provide you with an amazing stay. Hospitality is one of our hallmarks, We appreciate the feedback, see you soon! , Thank you for your business.

10/10 – Hervorragend

Johanna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bon accueil avec cadeaux de bienvenue, snacks et bouteilles d'eau. Personnel agréable. Chambre spacieuse et propre. Équipement en très bon état. Très bonne connexion wifi. La salle de repas n'est pas très grande mais petit-déjeuner très correct.
Aufenthalt von 3 Nächten im März 2024
Antwort von HENRY am 3. Apr. 2024
Dear GuestThank you so much for taking the time to share your experience with us.We are happy to know that we met your expectations regarding the rooms and cleanliness. We take pride in delivering great service and we are thrilled to know that you are happy with our staffs and enjoyed our breakfast during your stay. Looking forward to welcoming you back.Best Regards

10/10 – Hervorragend

Julieth Lucia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy limpia, te reciben con agua y Doritos, no hay ruidos molestoso
Aufenthalt von 1 Nacht im April 2024
Antwort von HENRY am 3. Apr. 2024
Dear GuestThank you so much for taking out time and giving us your review , we are really happy to know that you had a wonderful stay with us and we hope to see you real soon.Best Regards

10/10 – Hervorragend

Yamile

Aufenthalt von 1 Nacht im März 2024
Antwort von HENRY am 21. Apr. 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Linh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It's a good and cheap place to stay near downtown
Aufenthalt von 1 Nacht im März 2024
Antwort von HENRY am 29. März 2024
Dear GuestThank you so much for taking the time to share your experience with us. Looking forward to welcoming you back.Best Regards

10/10 – Hervorragend

Manjula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von HENRY am 27. März 2024
Dear Guest Thank you for the 5* review and we hope you had a wonderful stay, looking forward to see you again at Haven & Inn & Suites.Best Regards

10/10 – Hervorragend

Abdulelah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The best
Aufenthalt von 2 Nächten im März 2024
Antwort von HENRY am 22. März 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Ledarius

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im März 2024
Antwort von HENRY am 23. März 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Nargis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super cleaning
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HENRY am 21. März 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Tara Shankar

Gut: Sauberkeit und Zustand der Unterkunft
It was good. I liked it.
Aufenthalt von 4 Nächten im März 2024
Antwort von HENRY am 21. März 2024
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von HENRY am 18. März 2024
Dear Guest.Seeing that you had a 5* experience is the best thing we could hope for. Your review means a lot to us. Thank you for choosing Haven Inn & Suites and we hope to see you soon.Best Regards

10/10 – Hervorragend

Tyrell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My wife and I were visiting from out of town. We arrived and had no issues with check in. It was fast and easy. All staff members were friendly and welcoming. Our room was very very clean. Extremely affordable as well. We will be booking here again when we come back down for our family trip.
Aufenthalt von 2 Nächten im März 2024
Antwort von HENRY am 17. März 2024
Dear GuestThank you for sharing your amazing experience with us! We are thrilled to hear that you enjoyed your stay, right from the check-in, to the staffs and the rooms . We looking forward to welcoming you back again with your family. Best Regards

8/10 – Gut

EVANGELINA MARIELA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von HENRY am 18. März 2024
Dear Guest Thank you for the online review . We hope you had a wonderful stay with us and see you soon.Best Regards

10/10 – Hervorragend

kiana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2024
Antwort von HENRY am 16. März 2024
Dear Guest Thank you so much for the online review. Hope you enjoyed your stay and we hope to see you soon. Best Regards

6/10 – Okay

Diamond

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The stay was ok but they need better management
Aufenthalt von 2 Nächten im März 2024
Antwort von HENRY am 15. März 2024
Dear Guest It was a pleasure to welcome you and thank you for your review , we're sorry to hear we fell short of meeting your expectations. Please accept our sincere apologies. We are usually busy on weekend and in spite of your last minute booking cancellations, we were happy that we could let you check in again in your request. However the refund is totally a different matter, for which you need to call the customer service of the same website you had booked from. Your feedback is gratefully received and allows us to continually review guest satisfaction and where improvements could be made . Thank you for you comments once again.Best Regards

10/10 – Hervorragend

Oscar

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were big in size and staff was friendly
Aufenthalt von 2 Nächten im März 2024
Antwort von Henry. am 13. März 2024
Dear GuestThank you for the online review. Hope you had a wonderful stay with us and see you soon.Best Regards

10/10 – Hervorragend

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a hidden gem. Bright parking lot with cameras all around. Very clean and spacious room, comfortable bed, cold A/C, big refrigerator. Just a great all around experience. Amazing quality for the price we paid. Will stay here again for sure.
Aufenthalt von 1 Nacht im März 2024
Antwort von Henry. am 13. März 2024
Dear Guest.We are so grateful for your 5* review. We are happy that you are happy and we are looking forward for your next visit.Best Regards

10/10 – Hervorragend

Crystal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Henry. am 12. März 2024
Dear Guest.We are so grateful for your 5* review. We are happy that you are happy and we are looking forward for your next visit.Best Regards

10/10 – Hervorragend

Sixto

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super good 👍👍👍
Aufenthalt von 2 Nächten im März 2024
Antwort von Henry. am 10. März 2024
Dear Guest Thank you for taking out time and giving us a review. Hope you had a wonderful stay and see you soon.Best Regards