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Bewertungen von Country Inn & Suites by Radisson, Houghton, MI

3 out of 5
Country Inn & Suites by Radisson, Houghton, MI
919 Razorback Dr, Houghton, MI

Bewertungen

9,2

Wunderbar

627 von insgesamt 897 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
205 von insgesamt 897 Gästebewertungen haben eine Bewertung von 8 - Gut" "
36 von insgesamt 897 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 897 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 897 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Robin

Mit der Familie gereist
Gut: Ausstattung
Staff was very friendly at check in. Room was clean and breakfast was excellent. We impressed with fact that they had snacks out along with juice and coffee 24/7! Definitely recommend
Aufenthalt von 2 Nächten im April 2024
Antwort von CIS Management am 30. Apr. 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us and that you enjoyed some of our many amenities. We do hope to see you again in the near future.

6/10 – Okay

Vanessa

Aufenthalt von 2 Nächten im April 2024
Antwort von CIS Management am 20. Mai 2024
Thank you for your review. The score you have rated us is below our expectations. If there is anything more that you wish to share with us feel free to reach out to us directly at the hotel.

8/10 – Gut

Tracey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great experience.
Aufenthalt von 2 Nächten im April 2024
Antwort von CIS Management am 16. Apr. 2024
Thank you for your review. We are glad to see you enjoyed your stay and hope to see you again soon.

10/10 – Hervorragend

Debbie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CIS Management am 15. Apr. 2024
Thank you for your review. We are glad to see that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Gut

tracie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff , tv could be better
Aufenthalt von 2 Nächten im April 2024
Antwort von CIS Management am 8. Apr. 2024
Thank you for your review. We appreciate your feedback. We apologize if the TV system was not up to your liking however we have recently upgraded to our current service. We do hope that you will come and see us again.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We were in the area for Michigan Tech's preview weekend, as my son will be going there this fall. I was pleased with the hotel's distance from the school. We were within walking distance of shopping and dining while remaining six to eight minutes from the school. While the hotel was slightly outdated, overall, it was clean, which I care about the most. The staff was very friendly, and we enjoyed our stay. My only complaint is that the housekeeping staff must have used furniture oil and didn't entirely wipe it up, and it stained one of my favorite shirts. Mistakes happen, but lessons are learned, and I will always check from now on. If the price is right, I would stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von CIS Management am 8. Apr. 2024
Thank you for your review. We are glad to see that you enjoyed your stay with us. We do apologize if you felt that we used something on the furniture that stained your shirt however we do not use any type of furniture oil. It is certainly something that I will be sure to mention to the housekeeping department however so that they are making sure to completely wipe off any and all cleaning products used to clean in the rooms. We do hope to see you again in the near future.

10/10 – Hervorragend

Karen

Gut: Sauberkeit
Aufenthalt von 4 Nächten im März 2024
Antwort von CIS Management am 28. März 2024
Thank you for your review. We are glad to see that you enjoyed your stay with us and hope to see you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and service-oriented
The hotel is very clean, and the staff was very friendly and helpful. Illness prevented us from staying for the second night of a 2-night stay, and the staff did not hesitate in refunding the cost of the second night.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von CIS Management am 29. Feb. 2024
Thank you for your review. We are sorry that you were not able to stay the second night with us but hope that you are feeling better. We do hope that you will come and visit us again.

10/10 – Hervorragend

Sherrie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von CIS Management am 26. Feb. 2024
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed was very firm.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von CIS management am 7. Feb. 2024
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Cassandra

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CIS management am 10. Jan. 2024
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Brenda K

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean. Friendly staff. Enjoyed my stay.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CIS Management am 10. Jan. 2024
Thank you for your review. We appreciate your feedback.

8/10 – Gut

Angela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean room and excellent continental breakfast probably the best I have ever had. Pool was clean and hot tub as well. Bed and pillows were a little lumpy but clean and comfortable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von CIS Management am 10. Jan. 2024
Thank you for your review. We are glad to see that you enjoyed your stay with us and hope to see you again in the near future.

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von CIS Management am 10. Jan. 2024
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Vanessa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von CIS Management am 10. Jan. 2024
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Lynndee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quality Inn is top notch
Very nice hotel. Lobby was very inviting. Staff was very wonderful and helpful. Our king size suite was fabulous. Pool and whirlpool was clean and relaxing. I will definitely stay at this hotel again!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von CIS Management am 2. Jan. 2024
Thank you for your review. We are happy to see that you enjoyed your stay with us and hope to see you again soon.

8/10 – Gut

Cathy

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von CIS Management am 2. Jan. 2024
Thank you for your review. We appreciate the feedback.

10/10 – Hervorragend

Katherine

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von CIS Management am 18. Dez. 2023
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Hervorragend

Rachel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von CIS Management am 18. Dez. 2023
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von CIS Management am 2. Jan. 2024
Thank you for the review. We appreciate the feedback.

8/10 – Gut

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von CIS Management am 12. Dez. 2023
Thank you for your review. We are glad to see that you enjoyed your stay with us and hope to see you again in the near future.

8/10 – Gut

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von CIS Management am 30. Nov. 2023
Thank you for your review. We appreciate the feedback.

10/10 – Hervorragend

Joanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von CIS Management am 27. Nov. 2023
Thank you for your review. We appreciate the feedback.

8/10 – Gut

Debra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
OK Stay, but not necessarily the hotel's fault.
Short-staffed at the front desk. Had to wait about 5 minutes for someone to show up when we checked in. Perk - they had lemonade and cookies to keep us occupied. Had some noisy families that let their kids play tag in the halls and we were right next to the stairs, so there was a lot of running/stomping up and down. When I tried to call the front desk to complain after "quiet time," I found our line did not go thru. I walked down to make complain in person. I have to say, once a complaint was made, the desk clerk did take things into their own hands and the noisey antics ceased almost immediately. (THANK YOU!!) Overall, a nice stay although I think the price was high for what we paid for.
Aufenthalt von 1 Nacht im November 2023
Antwort von CIS Management am 20. Nov. 2023
Thank you for your review. We apologize that you had to wait a few minutes to be checked in however I am glad to hear that you enjoyed our lemonade and cookies. We also apologize for the noise but am glad to hear that our front desk agent was able to take care of it immediately. We do hope that you will give us another opportunity to exceed your expectations.

10/10 – Hervorragend

Lindsay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von CIS Management am 20. Nov. 2023
Thank you for your review. We appreciate the feedback and hope to see you again in the near future.

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel with indoor pool and reasonable exercise facility. Not confident I got good price though hotels.com.
Aufenthalt von 3 Nächten im November 2023
Antwort von CIS Management am 13. Nov. 2023
Thank you for your review. We appreciate your feedback and hope to see you again in the near future.

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von CIS Management am 19. Okt. 2023
Thank you for your review. We appreciate the feedback.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von CIS Management am 15. Okt. 2023
Thank you for leaving a review.

8/10 – Gut

Fia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located by a Walmart and strip malls not in the scenic downtown
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von CIS Management am 15. Okt. 2023
Fia,We appreciate you leaving your review. I hope you will be our guest again.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von CIS Management am 9. Okt. 2023
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Ann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von CIS Management am 9. Okt. 2023
Thank you for your review. We appreciate your feedback.

4/10 – Schlecht

Robert

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Evening shift (after 5:00) personnel wasn’t very friendly for a desk clerk. He always seemed bothered. Stayed 3 nights and each day we got back to our room neither of our keys worked and had to get them recoded. Asked for a quiet room and where did he place us right across from the elevator and on the main floor. The beds were probably the most uncomfortable that I have ever slept on, felt like a plank with a rug on them. The place was very well kept and and housekeeping did a great job. Convenient location as well.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von CIS Management am 9. Okt. 2023
Thank you for your review. We appreciate your feedback. We apologize if you felt that the front desk agent wasn't up to par. We have several new staff members at the moment, and these are the types of things we need to know so that we can work with them on the areas they need to improve. As for the keys they do sometimes deactivate if they are put by your phone or it could have been an issue of not being programmed correctly and I will be sure to work with the staff to solve this problem. We apologize if you didn't like the beds that is not a problem that we come across often however it is something that we are looking at replacing. We do hope that you will give us another opportunity to exceed your expectations.

10/10 – Hervorragend

Jeff

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von CIS Management am 9. Okt. 2023
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit
Aufenthalt von 2 Nächten im September 2023
Antwort von CIS Management am 1. Okt. 2023
Andrew,We appreciate your feedback and hope to welcome you back again soon.

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was clean, well appointed and easy check in.
Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 30. Sept. 2023
We appreciate your review and hope to welcome you back soon.

10/10 – Hervorragend

Rachel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. Stayed 2 nights, breakfast was different each day.
Aufenthalt von 2 Nächten im September 2023
Antwort von CIS Management am 27. Sept. 2023
Rachel,I appreciate you taking the time to leave your review, especially the compliments on our breakfast and location. I hope we can welcome you back soon.

2/10 – Ungenügend

Qahhar

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The internet was horrible and I could not get any work done that I needed without going to McDonalds. The beds need to be rotated as well.
Aufenthalt von 2 Nächten im September 2023
Antwort von CIS Management am 27. Sept. 2023
Quahhar,I would like to personally apologize for your experience with our internet. Our goal is to provide exceptional service on every occasion, and we are in the process of upgrading to high-speed internet. I hope you will give us the opportunity to restore your confidence. Your support is important to us.

10/10 – Hervorragend

Barb

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean facilities and friendly staff!!!!
Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 30. Okt. 2023
Thank you for your review. We appreciate the feedback.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit
Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 24. Sept. 2023
Thank you for staying with us and leaving your five-star review.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von CIS Management am 24. Sept. 2023
Pamela,Thank you for leaving your review. We hope to welcome you back soon.

10/10 – Hervorragend

Cathy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay was great My grandchildren loved the pool area
Aufenthalt von 4 Nächten im September 2023
Antwort von CIS Management am 24. Sept. 2023
Cathy,We appreciate your review, and I am so glad you and your family enjoyed the amenities. I hope you will be our guest again.

10/10 – Hervorragend

Jodi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel!
It was very clean, very nice, the only thing stopping me from giving it a glowing recommendation is the beds were hard. I didn't sleep very well and woke up many times during the night. Breakfast in the morning was great and overall we enjoyed our stay. I would stay here again.
Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 20. Sept. 2023
Jodi,Thank you for staying with us and taking the time to leave a review. I apologize the beds were hard and I will have maintenance check the room you were in to make sure there is not something causing this as we don't often hear this. I appreciate your compliments regarding breakfast and cleanliness and hope we can welcome you back soon.

10/10 – Hervorragend

Maureen

Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 20. Sept. 2023
Thank you for staying with us and posting your review, we appreciate the feedback.

10/10 – Hervorragend

karen

Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 9. Okt. 2023
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Danielle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is super friendly and the rooms are very clean and comfortable.
Aufenthalt von 3 Nächten im September 2023
Antwort von CIS Management am 20. Sept. 2023
It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it.

6/10 – Okay

Verifizierter Reisender

Nothing Special.
Nothing special about this hotel. The breakfast entrees were below par, the room was clean but a little bit old.
Aufenthalt von 4 Nächten im September 2023
Antwort von CIS Management am 15. Sept. 2023
We really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the complimentary breakfast did not meet your expectations. I hope you will give us another chance to exceed your expectations.

8/10 – Gut

Gregory

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
We liked that it was a nicer hotel for the area. Our room had a weird smell with what I believe was the carpet. They have nice touches like cookies and punch at the check in desk. Coffee and snacks.
Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 13. Sept. 2023
Thank you for staying with us and taking the time to leave your review. We appreciate the compliments especially regarding the amenities. I apologize for the smell in your room, we have since shampooed the carpet and I appreciate you letting us know.

8/10 – Gut

Atul

Aufenthalt von 3 Nächten im September 2023
Antwort von CIS Management am 25. Sept. 2023
Thank you for your review. We appreciate your feedback.

10/10 – Hervorragend

Rana

Aufenthalt von 1 Nacht im September 2023
Antwort von CIS Management am 24. Sept. 2023
Rana,Thank you for staying with us and leaving for five-star review.