Suite, 2 Schlafzimmer, Nichtraucher, Meerseite | Ausblick vom Zimmer

Bewertungen von Sheraton Waikiki Beach Resort

4 out of 5
Sheraton Waikiki Beach Resort
2255 Kalakaua Ave, Honolulu, HI

Bewertungen

9,0

Wunderbar

1307 von insgesamt 1890 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
353 von insgesamt 1890 Gästebewertungen haben eine Bewertung von 8 - Gut" "
123 von insgesamt 1890 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 1890 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
56 von insgesamt 1890 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Lage, freundlicher Service
beim Check-In gab es Probleme weil Expedia und das Hotel nicht die gleiche Raum-Kategorie angeboten haben. Wir haben dann mit einem Aufpreis ein besseres Zimmer bezogen.
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

Michaela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good! So close to the Waikiki Beach!
Aufenthalt von 3 Nächten im November 2022
Antwort von Sheraton Waikiki Guest Experience Team am 2. Dez. 2022
Aloha Michaela,Mahalo for choosing Sheraton Waikiki and for writing such an outstanding review. We are delighted that our hospitality and accommodations exceeded your expectations and that you particularly enjoyed our stunning beaches. It was our pleasure to be a part of your memorable experience here in Hawaii, and we wish you all the best with your travels.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotelgebühr/Hotelpreis und Service stehen in keinem Verhältnis.
Aufenthalt von 5 Nächten im April 2022

8/10 – Gut

Jana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Juli 2021
Antwort von GM am 24. Juli 2021
Aloha Jana, Mahalo for the excellent rating of Sheraton Waikiki. We are pleased to know how much you enjoyed your overall stay. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Paul, St.Augustine

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved everything!
Aufenthalt von 4 Nächten im März 2024
Antwort von Sheraton Waikiki Guest Experience Team am 27. Mai 2024
Aloha Paul, Mahalo for making us a part of your travel plans. We at Sheraton Waikiki are truly grateful for your amazing review and perfect rating. Knowing we made your stay incredible fills our hearts with immense satisfaction. Our entire team is dedicated to crafting unforgettable Hawaiian experiences for each guest, and your kind feedback lets us know that we are achieving our goal. It was a pleasure hosting your visit, and we look forward to seeing you again soon. As you journey onward, we wish you safe travels and memories that continue to bring you joy long after your departure. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

8/10 – Gut

YUJI

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
トロリー乗り場が近く、オプションツアーの集合にも便利なホテルです。 夜もホテルの周りは人通りも多く、治安も良く21時すぎまで心配なく歩けました。 設備は新しくはありませんが、リノベーションされており、何よりウォシュレットがあるのがよかったです。 チェックイン、チェックアウトはかなり待たされるので時間には余裕をもってスケジュールを立てた方がいいと思いました。 インフィニティープールの眺めは、とてもよかったです。しかし、欧米人の方が多く、おしゃべりが好きなのか英語でかなり話しかけられゆっくりする気分になれませんでした。 私たちの滞在記中は日本語を話せるスタックには会いませんでした。 総合的にとてもよかったホテルなのでまた利用したいと思います。
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was my second time staying at this property, both times have been excellent. The costs associated to me are a value! The location and infinity pool are well worth it! You have excellent breakfast spots in island vintage and low key waffle & berry. The pool staff work hard to clear out chairs for new guests and the edge keeps the great drinks flowing! If your looking for a more adult trip give this place a shot
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Yuliya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Sheraton Waikiki Guest Experience Team am 26. Mai 2024
Aloha Yuliya, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Waikiki; we hope to see you again soon. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Tong

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, close to the beach and we enjoying our stay here.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 24. Mai 2024
Aloha Tong, Mahalo for choosing Sheraton Waikiki during your visit to Hawaii. We appreciate you sharing how much you enjoyed your time with us and our great location. Just three miles from the famed Diamond Head Crater steps from Waikiki Beach, shopping, and more, it is always a joy to provide our guests with the best our area has to offer. We hope to host you again any time your travels bring you this way. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

kenta

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
インフィニティプールが最高だった!
Aufenthalt von 5 Nächten im Mai 2024

8/10 – Gut

Chih-ya

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice pool. Family friendly. Room like new
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 23. Mai 2024
Aloha Guest, Mahalo for choosing Sheraton Waikiki. We are pleased you enjoyed our refreshing pool and excellent accommodations. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Viktor, Brush Prairie

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Love it
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Laurie, Surrey

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Best part of this resort by far is the pool. Adults only infinity pool was very nice, however $125-$250 to reserve a close pool chair and $18 drinks. Ocean front expensive room was very small, no counter space, nothing welcoming us to celebrate our 10 year wedding anniversary, though staff made aware long in advance. Most resorts would have a card or bottle waiting in the room. A little acknowledgment would go a long way. $49 a day in resort fees. $200 for late check out. Be prepared to spend a lot of money here. Loved the adults only infinity pool but wouldn’t stay here again as did not feel valued as a guest.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Team am 23. Mai 2024
Aloha Laurie, Mahalo for choosing us to celebrate your anniversary and for taking the time to review your recent stay at our hotel. We are pleased you enjoyed our refreshing pool. However, we regret any disappointment you had with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We have taken note of your feedback and we will convey this to our team. We truly value you as a guest and hope to have the opportunity to better your stay, should your travel plans bring you back to Waikiki again in the future.Mahalo,Mari K.Guest Experience Team

10/10 – Hervorragend

Nurveta

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was our first time in Honolulu. I did quite a bit research before booking. We wanted to be on the beach, we wanted a decent and clean room, we didn’t want to be around children and be close to things. Sheraton Waikiki exceeded all of our expectations. I would stay here again and again. The infinity pool is for adults only so you can get away from the children. The hotel is newly renovated and super clean. The ocean front rooms have unbelievable views. The customer service is absolutely amazing. Close to anything you need. They truly beat vacation ever.
Aufenthalt von 8 Nächten im Mai 2024

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 22. Mai 2024
Aloha Jefferey, Mahalo for choosing Sheraton Waikiki during your visit to Hawaii. We appreciate you sharing how much you enjoyed your time with us and our great location. Just three miles from the famed Diamond Head Crater steps from Waikiki Beach, shopping, and more, it is always a joy to provide our guests with the best our area has to offer. We look forward to hosting you again any time your travels bring you this way.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

GWANGSU

Gut: Personal & Service und Zustand der Unterkunft
오션뷰가 완벽합니다
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Lelia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rain every day but that was nothing that could have been prevented by that. It was beautiful.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 23. Mai 2024
Aloha Lelia, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We hope to see you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Th
Aufenthalt von 8 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 22. Mai 2024
Aloha Christine,Mahalo for choosing Sheraton Waikiki. We were pleased that we exceeded your expectations during your visit to our city. We appreciate you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 – Gut

Thanh

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
LOCATION
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

ELISA, Sandy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im April 2024
Antwort von Sheraton Waikiki Guest Experience Team am 20. Mai 2024
Aloha Elisa, We are delighted you enjoyed your stay at Sheraton Waikiki. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Odaine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a great stay!

8/10 – Gut

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 20. Mai 2024
Aloha Cynthia, We are happy you had such a lovely stay at Sheraton Waikiki! Mahalo for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 – Gut

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cleanest room I have ever stayed in! All staff encountered were extremely friendly and helpful. Some shops to explore downstairs. Kiddie & family pool is separate from adults infinity pool. You don’t even hear kids from there! We went to enjoy the ocean and sun and were not disappointed with our ocean front room! Definitely recommend this hotel!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 20. Mai 2024
Aloha Kimberly, Mahalo for choosing Sheraton Waikiki and for your kind feedback. We are pleased to know that your stay was perfect in every way possible and that you loved our refreshing accommodations with ocean views. We are also glad that you had a memorable time at the pool. We are delighted to know that our associates took great care of you. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. Mahalo again for recommending us to our future guests, and we hope you will make us your home whenever you are in the area.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Timothy W

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Sheraton Waikiki Beach Resort is a wonderful Hotel right in the heart of Waikiki with really nice rooms, a great swimming pool, and very friendly staff.
Aufenthalt von 7 Nächten im Mai 2024

6/10 – Okay

Farah Deborah

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Super busy loud
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Guest Experience Team am 20. Mai 2024
Aloha Ms. Deborah, Mahalo for choosing us for your recent stay in Honolulu. We are sorry to hear of the noise concerns during your visit and their impact on your overall comfort. However, we are pleased to know that despite this, you enjoyed your stay overall. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay.Mahalo,Mari K.Guest Experience Team

8/10 – Gut

Kristin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We love the place. We thought they could give us a better room given we stay there all the time… Also, the adult pool was super hard to get a seat… not fun to spend your vacation trying to reserve a seat… but I get it… it is so nice!
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

TOMOYA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Sheraton Waikiki Guest Experience Team am 18. Mai 2024
Aloha Tomoya, Mahalo for your terrific rating of Sheraton Waikiki. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

dawnee, South San francisco

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Sheraton Waikiki Guest Experience Team am 17. Mai 2024
Aloha Dawnee, Mahalo for rating your stay at Sheraton Waikiki. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

tatsuya

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
ホテル側の日本人スタッフとLINEでやり取りが出来るため時間内であれば直ぐに返信があり便利。 またベッドメイキングのスタッフにシーツを変えて欲しくて依頼したら直ぐに手配してくれて、スタッフもとても親切でした。
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

Ruben

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything right where you want it. Perfect place to enjoy Hawaii!!
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 15. Mai 2024
Aloha Ruben, Mahalo for choosing Sheraton Waikiki. It brings us great joy to learn that you thoroughly enjoyed your stay with us. We agree that our location is truly unbeatable and offers easy access to immerse yourself in the beauty of Waikiki. We appreciate you highlighting this for future guests, and we are confident that you will recommend us to your friends and family. It was a pleasure hosting your visit, and we eagerly await your return to create more unforgettable Hawaiian memories for you. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

JUNZHE

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 17. Mai 2024
Aloha Junzhe, We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Kaylee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved our stay here! Beautiful rooms and walkable area. We loved the beach and infinity pool! Make sure to use the amenities included in the resort fee, such as the 24 hour Go Pro free rental!
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the ocean front room.The location of the hotel is central to everything.One way to the beach the other to the shops.Room was bright,spacious and clean.
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

KOJI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place is very good !!
Aufenthalt von 3 Nächten im April 2024
Antwort von Sheraton Waikiki Guest Experience Team am 15. Mai 2024
Aloha Koji, We were delighted to welcome you to Sheraton Waikiki and are so glad you had a wonderful stay. Our team pours their hearts into creating an unforgettable experience for each guest; therefore, your recognition and acknowledgement mean the world to us. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Jenny

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed at the Sheraton Waikiki for my babymoon and we loved every moment of it. The hotel is near the Royal Hawaiian Center, walking distance to many shops, luxury shops, and the International Market place. Staff were great. We were given reusable pouches for water, friendly for the environment. I loved the bidet. We booked 1 king bed with partial ocean views and got upgraded to a corner room with partial ocean views that had 1 king bed and a full bed. Hotel is nice and clean.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 13. Mai 2024
Aloha Jenny, Mahalo for choosing Sheraton Waikiki; your review fills us with immense satisfaction. We always strive to offer the best possible stay to our valued guests; therefore, it is gratifying to know that the upgraded room and its amenities, complemented by our location as well as the thoughtful service by our associates, contributed to your comfort and joy. We also appreciate your recognition of our passion for sustainable practices, as we remain committed to environmental responsibility. It was an honor to be a part of your babymoon; we hope our efforts provided you with a restorative and rejuvenating experience before your precious little one arrives. We eagerly look forward to welcoming you back soon and extend our warmest wishes and blessings for your beautiful journey towards parenthood.Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

MEGUMI

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 14. Mai 2024
Dear Megumi, We are delighted you enjoyed your stay at Sheraton Waikiki. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Linh, Burnaby

Gut: Sauberkeit und Zustand der Unterkunft
Love it
Aufenthalt von 5 Nächten im März 2024
Antwort von Sheraton Waikiki Guest Experience Team am 12. Mai 2024
Aloha Linh, Mahalo for making us a part of your travel plans. We at Sheraton Waikiki are truly grateful for your amazing review and perfect rating. Knowing we made your stay incredible fills our hearts with immense satisfaction. Our entire team is dedicated to crafting unforgettable Hawaiian experiences for each guest, and your kind feedback lets us know that we are achieving our goal. It was a pleasure hosting your visit, and we look forward to seeing you again soon. As you journey onward, we wish you safe travels and memories that continue to bring you joy long after your departure.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 – Ungenügend

Anzhelika

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
It was very, very noisy, Neighbors above us was Very loud, My vacation was ruined, I talked to Manager and she said she can move me to other room because they didn’t have same oceanfront Category rooms available.
Aufenthalt von 10 Nächten im April 2024
Antwort von Guest Experience Team am 16. Mai 2024
Aloha Anzhelika, Mahalo for sharing about your stay at our hotel. We apologize for the inconvenience you experienced during your stay due to noise disturbances from neighboring guests. Please know that providing a peaceful and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. We have shared your feedback with the appropriate team to ensure Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Mahalo,Mari K.Guest Experience Team

8/10 – Gut

Hussain Saleem

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice view of Waikiki beach and ocean views didn’t like the hidden charges and it wasn’t mentioned when we booked it upgrade was costly otherwise it was a great experience
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing hotel, very clean, great helpful staff!
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 12. Mai 2024
Aloha Jessica, Mahalo for the fantastic review and perfect rating. We are so happy to learn that you had an amazing time at Sheraton Waikiki. It truly warms our hearts to know that our team provided excellent service and that you enjoyed the comfort of our well-maintained accommodations. We strive to create unforgettable experiences for each guest, and your feedback lets us know we are on the right track. We appreciate you mentioning our accomplishments and look forward to creating another amazing stay for you whenever your travels bring you back to Honolulu.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

8/10 – Gut

AARON

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful location for getting around Waikiki. Convenient to shopping and restaurants. If you stay at this hotel be expected to see a resort fee charged to your room for $50 each day for really nothing of any value. Also this wanna be 5 star hotel is overly concerned about giving out there worn out towels, selling reserved loungers and $20 dollar cocktails poolside. They also lock the gates to the pool side foot bath at 6pm so if you wanna walk on the beach at night and return to the Sheraton via the beach there will be no were to wash the sand off your feet I am unsure why they do this?
Aufenthalt von 10 Nächten im April 2024

10/10 – Hervorragend

Atsushi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Saguftabanu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed our stay.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sheraton Waikiki Guest Experience Team am 11. Mai 2024
Aloha Saguftabanu, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate your kind remarks and are glad that you thoroughly enjoyed your time with us. Crafting exceptional experiences for our guests is our passion, and your feedback lets us know we were successful. It was an absolute pleasure hosting you, and we look forward to welcoming you back soon for yet another fantastic Hawaiian escape right here at our beautiful island resort. Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

asako

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Sheraton Waikiki Guest Experience Team am 12. Mai 2024
Aloha Asako, Mahlo for choosing Sheraton Waikiki. We are thrilled you had an excellent stay, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 – Ungenügend

Yuriy

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
One of the worst experiences with this hotel. Our bed sheets had brown spots looked like poop, our bathroom door wouldn’t lock either. The beach was super crowded, the pool was cold water. We did not enjoy our stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Team am 10. Mai 2024
Aloha Yuriy, We were deeply sorry to learn about the shortcomings of your recent stay at our hotel. Your feedback is incredibly valuable, and we sincerely apologize for falling short of your expectations. We prioritize your comfort and satisfaction and regret that your experience was not reflective of our usual high standards. We value all of your input and take your concerns very seriously. Please be assured that we will thoroughly investigate these issues to ensure that they are effectively addressed and do not recur going forward. We truly value your business and sincerely hope that you will consider giving us another chance to impress you with the exceptional hospitality we are known for providing.Mahalo, Mari K. Guest Experience Team

8/10 – Gut

TSUYOSHI

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location with beach access and great infinity pool!
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Akemi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
何度か宿泊していますが大変満足です。
Aufenthalt von 7 Nächten im April 2024
Antwort von Sheraton Waikiki Guest Experience Team am 8. Mai 2024
Aloha Akemi, Mahalo for returning to Sheraton Waikiki; we are grateful for your continued loyalty. Our goal is to impress every guest with the finest accommodations and unparalleled hospitality, and knowing that our dedicated service consistently creates exceptional experiences for you is truly rewarding. Your kind comments are a delight for our team and will fuel their motivation to keep exceeding expectations. It was an absolute pleasure to accommodate you again, and we look forward to welcoming you back for many more memorable stays. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Hervorragend

Samir

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Central location to the beach, shopping and restaurants.
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

YUSAKU

Aufenthalt von 4 Nächten im April 2024