Dear Sir/Madam, Thank you for your kind review on our excellent location and attentive service following your recent stay with us. I trust that you also had a positive experience at the Saigon hotel. We do look forward to welcoming you back soon. Warm regards, Shelly Ton Front Office Manager

Dear Jasinta, Many thanks for your taking time and kind words from you. We strive to make all guests have a great experience with us. We will continue to strive to create that satisfaction for every guest that comes to our hotel. We are looking forward to welcoming you on your next stay with us. Best regards,

Sehr geehrte Damen und Herren, Vielen Dank dass Sie bei uns - Saigon Hotel waren. Wir freuen uns darauf, dass Sie so wunderbare Zeit in Saigon hatten und wollen gerne Ihre Feedback über unsere Service und Hotel. Vielen Danke und Auf Wiedersehen. Mit freundlichen Grüßen

Dear Atsushi, Thank you so much for choosing to to stay with Saigon Hotel and rating us for the excellent services on Hotels.com! We much appreciate your kindness. We look forward to welcoming you again here in the near future! With kind regards,

Dear Chih Yuan, Thank you so much for choosing Saigon Hotel in your recent stay and taking time to rate us on Expedia. We much appreciate your kindness! I believe you had a wonderful time and stay during the previous trip and we are looking forward to seeing you again soon! Please keep safe and stay healthy! With best regards, Dao Nguyen General Manager

Dear LI WEI, Thanks again for rating us on the Expedia. I notice that your level of satisfaction has been dropped down a little bit. I would love to hear directly from you if there would be opportunities for us to improve and serve you much better in the coming time. With best regards, Dao Nguyen General Manager

Dear LI WEI, Thank you so much for your rating of our Saigon Hotel on Expedia. We are looking forward to seeing you again very soon in the near future! Please keep safe and stay healthy! With best regards, Dao Nguyen General Manager

Dear valued Guest, Thank you for sharing your positive rating of our hotel. Excellent feedback from our guests is what drives our motivation for keeping the service improved. I hope you will consider staying with us again. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for staying with us at Saigon Hotel and sending your rating. We appreciate it! Looking forward to welcoming you here again in the near future. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for sharing your feedback. I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the music in the guest room’s corridor at night time. Your comments have helped us improve our guest experience and we have adjusted the timing to better suit all guests. We hope you will consider staying with us again. Please do let us know to arrange a quieter room for you upon your checking-in on next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you had a satisfied experience from your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you enjoyed all aspects of the facilities and services we provided in your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel and taking time to rate us. It's our great pleasure to learn that you have had quite good experience in your recent stay. However, I’d appreciate if you can give us more details on your stay as it will definitely help us look exactly at what's working well and where could be done better to assure your next visit the most comfortable one. We do look forward to welcoming you back in the near future! With Best regards, Dao Nguyen General Manager

Dear Taro, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you enjoyed all aspects of the facilities and services we provided in your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear RYOTA, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you fully satisfied with your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel and taking time to write your feedback. I am very sorry that you didn't really satisfy with the room. I wish we had known your opinion while you had been staying with us so that we could have done a better arrangement to ensure your stay the most comfortable one. I hope this didn’t affect your impression of the hotel and I look forward you your return soon. Best Regards, Dao Nguyen General Manager

Dear valued guest, Thank you for choosing Saigon Hotel for your recent stay and taking time to rate us. We appreciate it very much! We hope to see you again on your next visit to Ho Chi Minh City. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for staying with Saigon Hotel and taking time to rate us with the highest score. We appreciate it very much! We hope to welcome you again on your next visit in Ho Chi Minh City. With Best regards, Dao Nguyen General Manager

Dear Mrs. Carrier Wade Lynn, Thank you for staying with our Saigon Hotel and taking time to write your feedback. We much appreciate that! I would like to convey our sincere gratitude for your words of appreciation on our hotel service and staff which encourage us to work even harder to consistently delight our guests. I sincerely regret that we didn’t fully met your expectation during your stay. However, please be rest assured that your comment will be properly addressed by the Management Team to better satisfy our valued in-house guests in the future. I hope we can welcome you to the hotel once again. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for choosing Saigon Hotel on your recent stay and rating us. We appreciate it very much! We hope to welcome you again on your next visit in Ho Chi Minh City. With Best regards, Dao Nguyen General Manager