Dear Barry,It was indeed a pleasure having you as our guest in New World Saigon Hotel. Your 5-star rating definitely motivates us and we look forward to seeing you again soon.Warmest regards,Niklas WagnerGeneral Manager

Dear Lenya, Thank you so much for your sharing your review. We appreciate your feedback regarding Gym equipment and cleanliness. You will be pleased to note that we are underway with a project to refresh our Gym furniture in near future. We hope to welcome you back soon. Warmest regards, Hotel Management

Dear Patrick, Thank you for choosing New World Saigon Hotel as your accommodation during your recent trip and for taking the time to share your review. We are absolutely delighted to know that you had a wonderful experience about our clean rooms, great service and central location. Our team at the Residence Club Living Room enjoyed taking care of you during your stay. We look forward to welcoming you back to the hotel in near future. Best regards, Hotel Management

Dear valued customer, Thank you for your great rating us. We are happy to know that you enjoyed your stay with us and look forward to welcoming back soon again. Best regards, Karim Klaa Acting General Manager

Dear valued customer, Thank you for taking the time to share your experience at our Hotel and we regret that we have not been able to meet your expectations during your recent visit. Rest assured we will do our utmost to improve and enhance our products and services to our guests. We sincerely hope that we will have another opportunity to welcome you back to the hotel. Best regards, David Wicker General Manager

Dear valued customer, Thank you for staying with us and for providing your review as it is very much appreciated. We regret that we have not been able to meet your expectations during your recent visit, especially in regards to our room cleanliness and customer service which i can assure you is now under review following your input. I apologize for these shortcomings. We sincerely hope that we will have another opportunity to welcome you back to the hotel. Best regards, David Wicker General Manager

Dear Anthony,Thank you so much for your enthusiastic review! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you enjoyed the club upgrade and took advantage of the complimentary food and drinks in the lounge. Our staff works hard to provide exceptional service, and we're delighted that you found them to be great! I will be sure to share your recognition with the entire team to motivate them further.We can't wait to welcome you back for another fantastic stay. Your satisfaction is our top priority, and we look forward to exceeding your expectations once again. Warmest regards,Niklas WagnerGeneral Manager

Dear Mark,Thank you for your kind review! We're delighted to hear that you found our staff helpful and that you enjoyed the cleanliness and comfort of our hotel rooms. We strive to provide exceptional service and a welcoming environment for all our guests, so it's wonderful to know that we met your expectations. We hope to have the pleasure of welcoming you back to our New World Saigon hotel in the future!Warmest regards,Niklas WagnerGeneral Manager

Dear Mong,It's wonderful to hear that you had such a positive experience with our staff during your visit! We're delighted to know that you found them to be friendly and accommodating. Long Ho will be especially pleased to hear your kind words. We greatly appreciate your feedback and hope to welcome you back again soon!With my best regards,Niklas WagnerGeneral Manager

Dear Linda,Thank you very much for taking the time to share your feedback with us! We're delighted to hear that you had such a positive experience during your stay at our New World Saigon hotel. Providing excellent service and ensuring our guests feel comfortable and well taken care of is always our top priority. Our team works hard to maintain high standards of cleanliness and comfort in our rooms, so it's wonderful to hear that you found them clean and comfortable. Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future. Warmest regards,Niklas WagnerGeneral Manager

Dear Bill,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear SAKURAKO,Thank you for choosing New World Saigon Hotel as your destination in HCMC. It was our pleasure to take care of you during your stay and we look forward to seeing you again in the near future.Warmest regards,Niklas WagnerGeneral Manager

Dear Sian,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager

Dear Phillip,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear SHINGO,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear Phillip,Thank you for taking the time to share your positive feedback with us.We're delighted to hear that you enjoyed our breakfast options and found our hotel's location in central HCM convenient. We strive to provide our guests with a memorable experience, and it's always rewarding to know when we've succeeded. Your kind words will be shared with our team, as they work hard to ensure every guest feels welcomed and well taken care of.We look forward to welcoming you back on your next visit to HCM. Best regards,Niklas WagnerGeneral Manager

Dear John,Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the luxury feel of our New World Saigon hotel. Providing our guests with a sense of royalty and luxury is what we strive for, and we are delighted that you felt this from the moment you arrived until the end of your stay.Your kind words truly inspire us to continue delivering exceptional experiences, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,Niklas WagnerGeneral Manager

Dear Ngoc,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

Dear Sara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's prime location near Ben Thanh Market and Bui Vien Walking Street. Our team works hard to provide exceptional service, and we're thrilled that you found them to be great during your stay. It's wonderful to know that the amenities met your expectations for a 5-star hotel experience in Vietnam. We strive to ensure that our guests have a comfortable and enjoyable stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Warmest regards,Niklas WagnerGeneral Manager

Dear John,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that Minh provided you with excellent service during check-in and that Will went above and beyond to ensure you had a memorable dining experience at our Chinese restaurant. Your kind words will be shared with Minh, Will, and the rest of our team, as it serves as great encouragement for us to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another enjoyable stay and dining experience in the near future.Yours sincerely,Niklas WagnerGeneral Manager

Dear Frank Bavnild,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Frank,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager

Dear Stephen,Thank you very much for taking the time to share your experience with us! We are delighted to hear that you had a superb stay at our hotel and that our staff, especially Annie in the resident club, made your visit exceptional. Our team takes great pride in providing friendly and attentive service to ensure our guests feel welcomed and well taken care of throughout their stay. We will make sure to pass along your kind words to Annie and the rest of our staff.We appreciate your recommendation and look forward to welcoming you back to our New World Saigon hotel in the future. Warmest regards,Niklas WagnerGeneral Manager

Dear ISAO,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of our lounge area during your stay.Maintaining a high standard of cleanliness is paramount to us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we have taken immediate action to address the issues you highlighted, and our housekeeping team is implementing additional measures to ensure the lounge area is thoroughly cleaned and maintained to the highest standards.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to providing a superior experience for all our guests. We hope you will give us another opportunity to exceed your expectations on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Frank Bavnild,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Åsgeir,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Thuy,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Yours sincerely,Niklas WagnerGeneral Manager

Dear valued guest,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Thi,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Binh,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed the friendly staff and experienced excellent customer service during your stay at New World. Our team is committed to providing a welcoming and pleasant environment for our guests, and we're thrilled to know that our efforts have made a positive impression on you. Your intention to come back to New World is the best compliment we could receive, and we look forward to welcoming you again in the future.Once again, thank you for choosing New World Saigon hotel. We can't wait to have the pleasure of hosting you again on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Wai,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear Sam,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Best regards,Niklas WagnerGeneral Manager

Dear Emre,We appreciate your recent stay at our hotel and your feedback on Expedia. Your opinions matter greatly to us, and we strive to ensure every guest has a positive experience.We noticed that you left a 1-star review, and while we're grateful for your input, we would love to hear more about your stay. Your detailed feedback will assist us in addressing any concerns you may have encountered and in making the necessary improvements to enhance our guests' experiences.If there were specific issues or aspects that fell short of your expectations, please share them with us. We look forward to the opportunity to make amends and welcome you back for an improved experience.Best regards,Niklas WagnerGeneral Manager

Dear Robert,We would like to take this opportunity to thank you for choosing New World Saigon Hotel and taking time to rate us on Expedia. We are looking forward to welcoming you back on your next visit and to deliver you a 5-star experience.Best regards,Niklas WagnerGeneral Manager

Dear Ian,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and appreciated the Residence lounge access. It's wonderful to know that our accommodations felt a bit like an all-inclusive experience for you. Our team works hard to provide exceptional service and create a comfortable environment for our guests, so your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warmest regards,Niklas WagnerGeneral Manager

Dear Takashi,We would like to take this opportunity to thank you for choosing New World Saigon Hotel and taking time to rate us on Expedia. We are looking forward to welcoming you back on your next visit and to deliver you a 5-star experience.Warmest regards,Niklas WagnerGeneral Manager

Dear Peter,Thank you for your kind 5-star rating. We are absolutely delighted to know that you had a wonderful experience at New World Saigon Hotel and we look forward to welcoming you back soon.Warmest regards,Niklas WagnerGeneral Manager

Dear Tuan,Thank you for your rating of 5 out of 5. We are very glad to know that you had a wonderful stay at New World Saigon Hotel and we look forward to welcoming you back in the near future.Warmest regards,Niklas WagnerGeneral Manager

Dear Thomas B.,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear Charles,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager

Dear KUMIKO,Thank you so much for taking the time to share your wonderful review of our New World Saigon hotel! We are delighted to hear that you had such a positive experience during your stay. It's great to know that you enjoyed the luxurious and delicious food offerings, including the oysters, shrimp, and prosciutto. We take pride in providing a diverse and satisfying culinary experience for our guests. The variety of wines we offer is carefully curated to enhance your overall dining experience. Our aim is to create a relaxing and enjoyable atmosphere for our guests, and we're pleased to hear that you were able to unwind and savor a drink while taking in the beautiful surroundings.Your kind words about the lounge and your expressed desire to stay with us again mean a lot to us. We would be absolutely delighted to welcome you back for another memorable experience. Thank you once again for choosing our hotel, and we look forward to the pleasure of hosting you again in the future.With my best regards,Niklas WagnerGeneral Manager

Dear Emre,Thank you for your kind 5-star rating. We are absolutely delighted to know that you had a wonderful experience at New World Saigon Hotel and we look forward to welcoming you back soon.With my best regards,Niklas WagnerGeneral Manager