Finde Highland Lake Hotels

„Staff and personal were supper nice“

„Das Personal an der Rezeption ist nicht wirklich kompetent. Bei Check-out sagte mir der Mitarbeiter, dass keine Rechnungen mehr ausgedruckt werden. Aber per email habe ich auch keine Rechnung erhalten. Wirklich sehr negativ! Die Ausstattung im Raum wirkt schon sehr abgenutzt und etwas schäbig. Macht keinen tollen Eindruck.“

„Wir haben in Floor 3 gewohnt. Leider war der Aufzug bei Anreise, und 8 Nächte später bei der Abreise defekt, so dass wir die Koffer tragen mussten. In den 8 Nächten hatten wir kein einziges Mal Roomservice. “

„Tolles Preis-Leistungsverhältnis. Frühstück sehr einfach aber für den Preis kann man nicht mehr erwarten.“

„Everything worked well. Good location“

„Family friendly“

„Excelente en todos los sentidos“

„I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a ...

„A good centrally-located hotel in Gurnee with a friendly staff, and the hotel is close to all the local attractions. Our group of four had two double rooms, and all rooms were clean and had everything we needed for a 2-night stay. Only negative aspects are that the curtains do not fully close so the room will not be dark; the windows are not soundproof; and you produce a lot of waste with the way they serve breakfast.“

„.“

„This was the worst hotel I have ever stayed in. The air conditioning barely worked. We told the staff about it, and they said they would come fix it, but no one ever did. The room smelled terrible, and there were dead bugs on the floor. The so-called free Wi-Fi didn’t work, and the TV didn’t work either. It even had grocery bags stuffed behind it, which was very strange. At night, there was a lot of yelling. We heard people shouting, “We’re going to call the police if you do not leave,” which ...

„There’s was no extra towels. No coffee and it smell bad!“

„Nice area,great rooms,outdoor pool was nice and the staff was very friendly. Many restaurants and shops close to the hotel. “

„Wonderful place“

„Top Hotel alles gut “

„Nice accommodation with very nice restaurants area. Very friendly and helpful staff at the lobby. Just the AC was very loud and the breakfast was very poor. The room was very comfortable!“