5 Bedroom Penthouse Suite with Mountain View | Wohnbereich | Flachbildfernseher

Bewertungen von Black Rock Mountain Resort

4 out of 5
Black Rock Mountain Resort
909 Peace Tree Trail, Heber City, UT

Bewertungen

9,2

Wunderbar

446 von insgesamt 573 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
68 von insgesamt 573 Gästebewertungen haben eine Bewertung von 8 - Gut" "
31 von insgesamt 573 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 573 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 573 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Daniel

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort has a fantastic location, facilities, and rooms. Amenities are ideal for a family with a kitchen, laundry, and spaciousness. The hotel staff were exceptional. At this price point, I would be hard-pressed to find a better resort in the Park City area. We look forward to returning for another stay with family.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Madday

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Trina, Willard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Ryan, We appreciate your perfect rating and for choosing to stay with us at Black Rock Mountain Resort. It’s wonderful to see that you had a fantastic experience during your visit. Your positive feedback encourages our team to continue providing top-notch service and amenities. We look forward to your next visit and another great stay with us.

10/10 – Hervorragend

Katie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful, clean, and friendly staff !
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
We are grateful for your excellent review, Katie. It's great to hear that you found our resort beautiful and clean, and our staff friendly. Your feedback is a testament to our commitment to providing a superior experience for our guests. We look forward to hosting you again at Black Rock Mountain Resort.

10/10 – Hervorragend

Chynna

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Great resort, very clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Thank you, Chynna, for your wonderful review. We are pleased that you enjoyed our resort and found it very clean. Your positive feedback is important to us and helps maintain our high standards. We look forward to welcoming you back for another excellent stay at Black Rock Mountain Resort.

10/10 – Hervorragend

paola, kearns

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 17. Mai 2024
Thank you, Paola, for your positive feedback. We're thrilled to know that you found our resort to be a very nice place. We value your patronage and look forward to hosting you again in the future.

10/10 – Hervorragend

Oscar, Jackson Hole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 17. Mai 2024
Thank you, Oscar, for your 5-star review. We're delighted to hear that you had an enjoyable stay with us. We appreciate your support and hope to welcome you back soon.

10/10 – Hervorragend

Brittanie, Laramie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk lady was great and helpful. Property was clean and beautiful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Thank you, Brittanie, for your kind words about our front desk staff and the cleanliness of our property. We take pride in providing a clean and beautiful environment for our guests to enjoy. Your compliments are greatly appreciated, and we look forward to welcoming you back for another wonderful stay.

10/10 – Hervorragend

paula

Gut: Sauberkeit und Zustand der Unterkunft
Lovely clean spacious and staff very nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 17. Mai 2024
Thank you, Paula, for your kind words. We're glad you found our resort lovely, clean, spacious, and our staff very nice. It's our goal to provide exceptional service and accommodations to all our guests, and we're pleased to hear that we met your expectations. We appreciate your review and hope to have the pleasure of welcoming you back for another enjoyable stay.

10/10 – Hervorragend

Min

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only one night stay but for the price and what they offering on the resort is fantastic. I had a full night sleep.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Thank you for sharing your experience, Min! We're thrilled to hear that you had a fantastic stay with us and enjoyed the offerings at our resort. A good night's sleep is essential, and we're glad you found our accommodations comfortable. We hope to welcome you back soon for another enjoyable visit.

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our stay was wonderful. we have stayed here before and every time has been a great experience.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 10. Mai 2024
Thank you, Steve, for your kind words and continued patronage! We're thrilled to hear that each visit with us has been a great experience. Your satisfaction is our priority, and we're grateful for your loyalty. We look forward to hosting you again for another wonderful stay.

8/10 – Gut

Robyn, Burbank

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely lobby. Staff attentive. We had two Queen room, it was small and we were a bit disappointed at first. Lovely big window, wished we could have cracked it to let in fresh air. Beds, super comfortable. Tub was nice a big. Rec room downstairs was nice. Tv in rooms big. Hallways and elevator smelled like perfume, a little bit to intense in the elevator, hallways weren't so bad.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Thank you for your detailed feedback, Robyn. We're glad you enjoyed our lovely lobby and attentive staff during your stay. While we regret any initial disappointment with the room size, we're delighted to hear that you found the beds super comfortable and the tub spacious. Your comments about the perfume scent in the hallways and elevator have been noted, and we'll take steps to ensure a more balanced ambiance. We appreciate your insights and hope to welcome you back for an even more enjoyable experience.

10/10 – Hervorragend

Victoria

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the steam room, outdoor pool and hot tub area, love the game room and lounge. I always stay in the suites because they are roomy and have kitchens which are very convenient when you travel a lot. I love the simple modern quality furniture and the overall design of the lobby and rooms, made special by large geodes and multiple fireplaces. There isnt anything walkable in the area for food, but there is a decent restaurant and a seperate bar with friendly bartenders and a great view. Plus the property is nice enough that you could spend almost a full day there enjoying the ameneties. And staff is always outstanding with honest frendliness and willingness to adapt to special needs. Have been here a few times since opening, always recommend to people staying in the area. Ive stayed in many many properties in Salt Lake and Park City and this is my favorite small hotel
Antwort von General Manager am 9. Mai 2024
Thank you, Victoria, for your glowing review! We're delighted that you love our amenities, suites, and overall design. It's wonderful to hear that our staff's friendliness and adaptability stood out to you, as providing exceptional service is always our goal. We appreciate your continued support and recommendation to others. We look forward to your next visit!

8/10 – Gut

Mario, Miromar Lakes

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Orin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very friendly and the location was perfect for skiing and hiking in the area.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Thank you, Orin, for your excellent review on Expedia! We're delighted that you found our staff to be very friendly and enjoyed our convenient location for skiing and hiking. Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again for more memorable adventures in the Wasatch.

8/10 – Gut

Alexandra, Las Vegas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice new place. The only thing I did not like was the soft mattress it was very uncomfortable but the room and Hotel was beautiful. Good price
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 1. Mai 2024
Thank you for your kind words about Black Rock Mountain Resort! We're thrilled to hear that you found our hotel beautiful and enjoyed your overall experience with us. Our team works diligently to create a serene and inviting atmosphere for our guests, and it's wonderful to hear that you appreciated the ambiance. While we're sorry to hear that the soft mattress didn't meet your preferences, we're glad you had a pleasant time with us. We take guest feedback seriously, and we'll certainly consider your comments as we strive to enhance our accommodations further. We hope to have the pleasure of welcoming you back soon to enjoy more of our resort's stunning surroundings and exceptional amenities.

10/10 – Hervorragend

Gary, camano island

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Restaurant needs work.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Thank you for sharing your experience, Gary. At Black Rock Mountain Resort, we take great pride in our award-winning dining experiences, and we aim to provide nothing but the best for our guests. It's disappointing to learn we could not exceed your expectations in this aspect this time, your feedback is invaluable to us as we continually strive for excellence. Rest assured, we're committed to reviewing our offerings so we can continue to provide the excellent dining experiences we're known for. Aside from this, we're delighted that you had a perfect stay and that you could embrace the true spirit of the Wasatch. We look forward to welcoming you soon.

10/10 – Hervorragend

Natalie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property well-maintained. Staff very friendly at check in. Would definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 25. Apr. 2024
Natalie, thank you for your glowing review of Black Rock Mountain Resort! We're delighted to hear that you found our property beautiful and well-maintained. It's fantastic to know that our staff provided friendly service during your check-in process. We're thrilled that you had such a positive experience, and we can't wait to welcome you back for another wonderful stay in the future!

10/10 – Hervorragend

Cliff, Delray Beach

Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 6. Mai 2024
Thank you, Cliff, for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. We look forward to welcoming you back for another fantastic stay at Black Rock Mountain Resort.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
We love this hotel! It’s so nice love the steam room, sauna, hot tub, and pool. The restaurant is really great too. Very comfortable rooms with lots of space.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Thank you, Michael, for your wonderful review and for choosing to stay with us at Black Rock Mountain Resort. We're delighted to hear that you love our resort and appreciate the amenities such as the steam room, sauna, hot tub, and pool. It's fantastic to know that you enjoyed dining at our restaurant and found our rooms comfortable with ample space. We look forward to welcoming you back for another exceptional stay.

10/10 – Hervorragend

Douglas E.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. It was very clean and the staff is amazing. Can’t say enough about how accommodating and helpful they all are. My only complaint is the beds are really soft and I’m use to sleeping on a firm bed but I would still stay again and recommend
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Douglas, We're elated to hear that you enjoyed your stay at our resort! Our dedicated team takes pride in maintaining impeccable cleanliness and providing exceptional service. While we understand your preference for firmer beds, we're delighted that you would still choose to stay with us again. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable experience amidst the Wasatch.

10/10 – Hervorragend

Giselle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
beautiful location and amenities
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 11. Apr. 2024
Giselle, Thank you for your glowing review! Our resort is indeed nestled in a picturesque location, surrounded by nature's beauty and offering top-notch amenities to enhance your stay. We're thrilled that you found our setting and facilities to your liking, and we hope to have the pleasure of hosting you again soon for another enchanting retreat in the heart of the mountains.

10/10 – Hervorragend

Lauren

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a nice place to stay!
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Lauren, Thank you for your kind words! We're delighted that you found our resort to be a pleasant place to stay. Our team strives to create a warm and inviting atmosphere for all our guests to enjoy. Whether you're here for relaxation or adventure, we're dedicated to ensuring your comfort and satisfaction throughout your visit. We hope to see you again soon for another delightful getaway in the mountains.

6/10 – Okay

Brouck

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Black Rock Mountain is basic at best. Layout of room was nice. But room wasn’t clean and beds were falling apart. Squeaking with every little movement. There is major construction/addition being worked on currently. No one ever came to make beds or pick up towels during our stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 11. Apr. 2024
Brouck, We appreciate you taking the time to share your thoughts with us. We regret to hear that your experience didn't fully meet your expectations. Providing a clean and comfortable environment is fundamental to our commitment to excellence. Your feedback serves as a valuable reminder of the areas where we can improve, and we're already taking steps to address the concerns you've raised. We hope to have the chance to welcome you back for a more satisfying stay in the future.

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 11. Apr. 2024
Adrian, We're grateful for your stellar rating! It's our mission to provide every guest with a remarkable experience, and we're delighted to have met your expectations. We can't wait to welcome you back for more unforgettable adventures in the Wasatch wilderness.

10/10 – Hervorragend

Li

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very quite and very clean and very new with beautiful view, only need 13 minutes drive to ski area
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 11. Apr. 2024
Li, Thank you for taking the time to share your feedback with us. We're delighted that you enjoyed your stay and found our resort to be a tranquil and pristine retreat with captivating views. Providing a serene and immaculate environment for our guests is a top priority, and we're thrilled that you experienced just that. We're also pleased to hear that our location's proximity to the ski area added convenience to your stay. Your glowing review is greatly appreciated, and we can't wait to welcome you back for another unforgettable escape amidst the beauty of the Wasatch.

10/10 – Hervorragend

Grant

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 11. Apr. 2024
Grant, Thank you for your outstanding ratings and kind words! We're honored to have been part of your vacation, and we can't wait to welcome you back for more adventures in the Wasatch.

10/10 – Hervorragend

Eman, Newton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel, staff, rooms are great. It's 5 miles from Park City
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Eman, We're delighted to hear that you enjoyed your stay at Black Rock Mountain Resort! Our dedicated staff takes pride in providing excellent service to our guests, and we're thrilled that you found our rooms to your liking. While we're located 5 miles from Park City, we believe our serene surroundings offer a peaceful retreat amidst the natural beauty of the area. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable visit soon!

10/10 – Hervorragend

andrea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 18. März 2024
Andrea, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 – Gut

Frederic

Aufenthalt von 8 Nächten im Februar 2024
Antwort von General Manager am 11. Apr. 2024
Frederic, Thank you for sharing your experience with us. We're pleased to hear that you had an enjoyable stay overall. Your feedback guides our efforts to better cater to the needs of our esteemed guests, and we eagerly anticipate the chance to exceed your expectations during your next visit to our resort.

10/10 – Hervorragend

Victoria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Black Rock Management am 12. März 2024
Thank you Victoria for your review! it's heartening to know that we've met your expectations. If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share. We always strive to enhance our offerings based on customer insights. Thank you for staying with us!

10/10 – Hervorragend

Niteen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious rooms. Great service and staff. I wish they still had the arcade room that has been converted to a ski shop.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 8. März 2024
Niteen, Thank you for choosing Black Rock Mountain Resort and sharing your experience with us. We're delighted to hear that you enjoyed our spacious rooms and experienced great service from our dedicated staff. Your feedback regarding the arcade room conversion to a ski shop is duly noted, and we appreciate your input. We're constantly evolving to meet the needs and preferences of our guests, and we'll certainly take your suggestion into consideration for future improvements. We look forward to welcoming you back to experience more of our adventurous and elegant offerings in the heart of the Wasatch.

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
2nd time. Will be back again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 8. März 2024
Jason, We're thrilled to hear that you've chosen to return to Black Rock Mountain Resort for a second time! It's wonderful to know that you enjoyed your previous stay with us and that you're planning to come back again. We strive to provide our guests with unforgettable experiences filled with adventure, elegance, and the true spirit of the Wasatch. We look forward to welcoming you back for another fantastic stay, and we can't wait to create more cherished memories together. Until then, safe travels, and we'll be here eagerly awaiting your return!

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property with service to Park City
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Hotel Manager am 6. März 2024
Brian, We're thrilled to hear that you enjoyed your stay and appreciated our service to Park City. Our goal is to provide guests with exceptional experiences, from our well-appointed accommodations to our convenient transportation options. We strive to embody the true spirit of the Wasatch, offering a blend of adventure and elegance that ensures a memorable stay for all our guests. Thank you for choosing our resort, and we look forward to welcoming you back for more unforgettable moments amidst the beauty of the mountains.

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Newer well kept property. Transportation to ski resorts is great
Aufenthalt von 4 Nächten im Februar 2024
Antwort von General Manager am 6. März 2024
Brian, We're delighted to hear that you found our property to be well-kept and enjoyed our transportation services to the ski resorts. At our resort, we strive to maintain the highest standards of excellence in both our accommodations and guest services. Providing convenient transportation options is just one of the many ways we aim to enhance your overall experience with us. We appreciate your kind words and hope to continue exceeding your expectations during your future visits to our resort. Thank you for choosing to embrace the true spirit of the Wasatch with us.

2/10 – Ungenügend

Craig

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Craig, We value all feedback from our guests and strive to ensure each stay exceeds expectations. If you encountered any issues during your visit, please don't hesitate to reach out to our team directly so we can address them promptly and ensure your satisfaction. Your comfort and experience are our top priorities, and we're committed to providing exceptional service to all our guests.

6/10 – Okay

Robert Chad

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We contacted Black mountain a few times before arriving about the room and our wants. Several times we were told that they had our notes but have not assigned our room yet. After we arrived and were assigned our room we discussed at the time and were told that we would be moved on Saturday and that someone would be contacting us. I was texted and I was told the same think but nothing was done. No movement. We stayed last year and had a wonderful experience and this time could have been communicated differently to have the same experience that we had before. We have already booked our flight and car rental again for next year for our birthday week back in Park City and we are currently looking for a possible different staying arrangement for our stay. We will see. I hope that you understand my thoughts on our experience and look forward the response . Thanks
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

nancy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was outstanding and simply Beautiful.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Black Rock Management am 27. Feb. 2024
Thank you so much for your wonderful review! We are thrilled to hear that you found our property outstanding and beautiful. It's our goal to create a welcoming and aesthetically pleasing environment for our guests, and we're delighted that we could meet your expectations.

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay!!
Convenient location near Park City with free shuttle service to ski area! Large living space with full kitchen, coffee, and accommodating, friendly service. Highly recommend!!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Black Rock Management am 27. Feb. 2024
Thank you so much for giving us a perfect 10 out of 10! We're thrilled to hear that you had such a positive experience, particularly enjoying our shuttle service and finding the rooms amazing. Providing excellent service and comfortable accommodations is our priority, and we're delighted that we could meet and exceed your expectations.Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional experiences for our guests.

10/10 – Hervorragend

Jessica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location near all Park City ski slopes (15min) Ski shuttle Heated pool and hot tub GREAT indoor lounge with air hockey, pool tables and ping pong!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Black Rock Management am 12. März 2024
it's immensely rewarding to know that we met your expectations. If you ever have any suggestions or further feedback, please don't hesitate to reach out. We truly appreciate your support. Thank you once again for choosing us, and we look forward to serving you even better in the future!

10/10 – Hervorragend

Forrest

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not expensive for what you get
Expensive compared to a Marriott or AirBnB if that is what you are looking for but this is so much more. The amenities and the service alone make this a a great deal. If you want to have n experience then this is the place to say. There is nothing bad to say about staying here only positives. My family loved it and. They are still talking about it asking when we can go back next. Do yourself a favor and try it out. You won’t be disappointed
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a king room, double queen, and a pull out couch with 2 bathrooms and a kitchen . It was very spacious and fit 2 adults and 3 teens nicely. Appliances were all high end and we had brand new washer dryer. The pool and hot tub were great.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Black Rock Management am 27. Feb. 2024
Thank you so much for taking the time to leave a glowing 5 out of 5 review! We're thrilled to hear that you enjoyed your stay, particularly appreciating the nice appliances and the pool and hot tub facilities. Providing a positive experience for our guests is our top priority, and it's fantastic to know that we succeeded in making your stay enjoyable.

6/10 – Okay

marvin

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Black Rock Management am 27. Feb. 2024
Thank you for taking the time to provide feedback with a 3 out of 5 review. We appreciate your honesty and value your input as it helps us identify areas where we can improve. We'd love to learn more about your experience to better understand how we can enhance our services. If there are specific aspects that stood out to you, both positively and negatively, or if there are any suggestions you'd like to share, please feel free to let us know. Your feedback is important to us.

10/10 – Hervorragend

Melinda

Aufenthalt von 6 Nächten im Februar 2024
Antwort von Black Rock Management am 27. Feb. 2024
Thank you so much for giving us a perfect 10 out of 10 in your hotel review! We are delighted to hear that you had such a positive experience during your stay. It's always our goal to provide exceptional service and create memorable moments for our guests. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

8/10 – Gut

Kent, Plano

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our room was a beautiful one-bedroom apartment with full kitchen and living room with fireplace. We stayed for 5 days, ate at the restaurant, took the shuttle to downtown Park City and back. Overall, the accommodations are very nice, and the restaurant food is very good. My main feedback on room for improvement would be regarding service. Athough the waiter was friendly, he removed my husband's plate and brought us the bill while I was still finishing my food, and I'm not an unusually slow eater. It would have been better for him to wait until I was done, perhaps further training is needed. However, I would recommend this hotel.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Black Rock Management am 22. Feb. 2024
We appreciate your review and how you enjoyed our rooms and accommodations here. I do apologize about restaurant concern and do appreciate you bringing this to our attention and will forward this to the proper restaurant management team.

8/10 – Gut

Gevorg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Black Rock Management am 22. Feb. 2024
Thank you so much for taking the time to share your feedback with us! We truly appreciate your honest review and are thrilled to hear that you had a positive experience overall.

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place - staff polite and friendly - shuttle people were great too
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Black Rock Management am 22. Feb. 2024
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our shuttle service very nice and that our staff was polite during your visit. It's always rewarding to receive such kind words about our team and services. We take great pride in providing excellent customer service, and your feedback is a wonderful validation of our efforts.

8/10 – Gut

Abby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely property. Walls are thin. Transportation downtown was reliable and friendly. Game room was huge bonus for teen kids. Had a great time and would return.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Black Rock Management am 22. Feb. 2024
Thank you for taking the time to share your feedback on your recent experience with us. We appreciate your honesty and are pleased to hear that overall, you had a positive experience. We want to acknowledge your mention of the thin walls, and we sincerely apologize for any inconvenience this may have caused during your stay. We understand that a peaceful environment is essential for our guests, and we take your feedback seriously. Rest assured, we will be looking into potential solutions to address the issue and improve the sound insulation in our rooms.

6/10 – Okay

Steven

Gut: Sauberkeit und Personal & Service
Resort was convenient to Deer Valley and Park City. Easy in and out. Room was basic but clean. It was next to a mechanical room and, at times, very noisy. Amenities were very good.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Black Rock Management am 22. Feb. 2024
Thank you for your review! we deeply apologize about the mechanical room next to you and how disruptive this may have been. We hope you will give us another try in the future! Thank you again for staying with us!