Schreibtisch, Bügeleisen/Bügelbrett, kostenloses WLAN, Bettwäsche
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Bewertungen von OYO Hotel Harriman

2.5 out of 5
OYO Hotel Harriman
1845a S Roane St, Harriman, TN

Bewertungen

7,0

Gut

135 von insgesamt 474 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
135 von insgesamt 474 Gästebewertungen haben eine Bewertung von 8 - Gut" "
90 von insgesamt 474 Gästebewertungen haben eine Bewertung von 6 - Okay" "
58 von insgesamt 474 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
56 von insgesamt 474 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,8/10

Personal & Service

7,0/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Manfred

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly folks at check in. Convenient to restaurants.
Aufenthalt von 1 Nacht im September 2023
Antwort von Bren Farne, General Manager am 18. Sept. 2023
Thank you, so glad you enjoyed your stay. Please return soon.

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for price
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great value all around
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Reynaldo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean and spacious. Parking lot was well lit, almost like daytime!!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Plenty of privacy and was unbothered
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service und Ausstattung
I had a great stay and definitely enjoyed myself
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Is a great place to get some sleep and plenty of places to eat within walking distance
Aufenthalt von 8 Nächten im April 2024

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my privacy and hotel staff was very helpful with any questions I had.
Aufenthalt von 9 Nächten im Mai 2024

10/10 – Hervorragend

Ethan

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Celeste

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were super nice and super helpful
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to stay and is in a quiet area
Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Adriana

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Ron

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was good stay
Aufenthalt von 6 Nächten im März 2024

2/10 – Ungenügend

Joe

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was absolutely gross. There was stains on the bedding. Floors where dirty. Food left in the dresser from whoever stayed before us. WAY over priced for lack of cleanliness!
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Wayne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a pretty good place
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Caleb

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very comfortable
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Steven

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rip off !!!! BEWARE
The hotel did not have hot water ..was not informed on check in.. Refrigerator in room did not work... No working ice machines. Several dead bugs in room.. Booked room for 2 nights in advance. The manager told me I would get a full refund since the hot water could not be repaired during my stay....so i had to find another hotel... 30 minutes after i left the hotel I got a call from OYO hotel incorporated.. Some Asain woman that could only speak broken English (couldn't understand her) Finally understood i was not getting a full refund...I was going to be charged a higher rate for the first night...than i had booked and pre paid for...through hotel.com... What a rip off..scam... This was reported to Hotel.com customer services...have not heard back from them concerning this problem..but keep getting emails from OYO hotels stating i will be charged a higher rate for the 1st night... Will never stay at a OYO hotel again... This was reported To my credit card company as a fraud charge and unauthorized... Consumers beware!!!!!!
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Austin

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay

10/10 – Hervorragend

Lin

Mit der Familie gereist
Gut: Personal & Service
So so. Not very like and it is not too bad.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Michael, Sugar Grove

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was very comfortable and clean. The electrical devices like a multi outlet that the tv and other things were plugged into needs replacing. All the plugs were worn out and some would not charge my personal items. I didn't like that there was a extension multi outlet lying next to the bed that was powering the light next to the bed. Seems unsafe.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Susan

Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

clifford

Mit Haustieren gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was super helpful and friendly
Aufenthalt von 4 Nächten im November 2023

10/10 – Hervorragend

Courtney Leeann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im November 2023

2/10 – Ungenügend

Tina

Verbesserungswürdig: Zustand der Unterkunft
No water pressure at sink and upon arrival given a room that hadn’t been cleaned from previous guest. TV didn’t work and No water pressure at sink in next room given. Would never recommend this hotel!
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

clifford

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was awesome
Aufenthalt von 3 Nächten im November 2023
Antwort von Bren Farne, General Manager am 24. Nov. 2023
Thank you for your kind review, Clifford. Please return again soon and often!

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was great very nice staff & very clean . The only problem was most of the electrical outlets didn't work & the room was freezing cold when we entered.
Aufenthalt von 2 Nächten im November 2023
Antwort von Bren Farne, General Manager am 6. Nov. 2023
Thank you for your wonderful review, Tom. We're so glad you anjoyed your stay and invite you back soon.

10/10 – Hervorragend

TRACY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property was convenient, comfortable and clean! The staff was a pleasure to deal with!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Bren Farne, General Manager am 19. Okt. 2023
Thank you, Tracy. We are so glad you enjoyed your stay. Please return soon!

2/10 – Ungenügend

Amy

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
unstatidfied
The night clerk, when we came in, couldn’t find my reservation rooms were not very clean and had a weird smell small black mold in the bathroom. It was not the worst day, but not the nicest either.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Baymont Manager am 24. Nov. 2023
We apologize for the issues and have addressed them.

4/10 – Schlecht

Robert

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Place is in need of repair. AC intermittent, tub didn't drain, lights didn't work. Bed linens and bath were reasonably clean. The rest of the room was pretty bad. Its in need of a major remodel. Price was a bit high for the other hotels near by. Definitely chose the wrong place.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Judd

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Bed was wore out. Not enough towels. Not enough pillows. A bee was in bathroom which tells me a hive was in the vents somewhere.
Aufenthalt von 1 Nacht im September 2023
Antwort von Bren Farne, General Manager am 14. Sept. 2023
I apologize for the problems. I am addressing the room issues. I checked the bathroom, there is no hive, however the bee may have come into the room when the door was opened. I

6/10 – Okay

Ben

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Bren Farne, General Manager am 14. Sept. 2023
My apologies that you did not enjoy your staff fully.

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel is clean. Staff was very friendly. There is a Cracker Barrel within walking distance and a gas station adjacent to the property. So convenience is there.
Aufenthalt von 1 Nacht im August 2023
Antwort von Bren Farne, General Manager am 26. Aug. 2023
We are so glad you had a nice time and welcome you back any time!

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean; bed was comfortable. We liked having a refrigerator. Would stay here again
Aufenthalt von 1 Nacht im August 2023
Antwort von Bren Farne, General Manager am 6. Aug. 2023
Thank you, Deborah. We are so glad you enjoyed your stay. Please return soon!

6/10 – Okay

Michael

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Bren Farne, General Manager am 13. Aug. 2023
Michael, I am sorry your stay did not meet your expectations. Please advise how we need to improve.

8/10 – Gut

Cathy

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Ok for one night but needs updating
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Bren Farne, General Manager am 6. Aug. 2023
Thank you for your review. We are planning for renovations this winter.

8/10 – Gut

Tersa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The door key wouldnt work and we were so tired. Instead of making us wait for someone to fix the door, they upgraded us from 2 queen beds to a single king. The room was beautiful, clean, and fresh feeling/smelling. The only flaw was the security latch was missing. The breakfast was great. The staff went out of their way to make sure the coffee was fresh, and every few minutes they checked to make sure everything was stocked full. The check in went quickly and was exactly what we expected. My family lives nearby, so i will be back often!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Bren Farne, General Manager am 6. Aug. 2023
Thank you, Tersa for your review. I had the latch repaired. So sorry it was broken and I was unaware.

6/10 – Okay

Nichole

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Bren Farne, General Manager am 11. Juli 2023
Thank you, Nichole, for your review. Please feel free to contact me at the hotel at 865-882-5340 with your concerns so that I may address them.

10/10 – Hervorragend

Dimity

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Bren Farne, General Manager am 13. Aug. 2023
Thank you Dimity.

4/10 – Schlecht

Audrey

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff were friendly and professional! The property was rundown and the owners need to investment money into it
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Bren Farne, General Manager am 6. Aug. 2023
Thank you for your compliments on the staff. The property is older and we are planning renovations this winter.

2/10 – Ungenügend

Marcia

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I will be submitting my concerns to Wyndham international regarding my findings. Upon check in our room had a strong odor which I found difficult to deal with. I called the front desk to inform them of this and a man named Steve helped to find us another room. While waiting for a new room assignment I happened to pull the curtains closed and noticed dog poop behind the curtain. I also noticed water in the ice container in the new room we were assigned which I assume was from a previous patron. I also found a restaurant receipt on floor in this room, dated 05/14/2023. Is this the last time someone was here and is this when it was last cleaned.? I did not feel comfortable sleeping on the bed and slept on towels. This is disgraceful that this hotel can be this unmanaged and fall under the Wyndham name. Do not come here! Steve who helped find another room was very sweet and we appreciated his help.
Aufenthalt von 1 Nacht im Juni 2023

6/10 – Okay

Rebecca

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We have stayed here before so we were really surprised that the bathroom was so dirty. Also no Kleenex and very little toilet paper with no back up rolls. The glasses at the sink weren’t wrapped so we had to use the coffee cups. The bedroom was clean and comfortable but we weren’t comfortable with taking a bath or shower.
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Susan

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value
I have stayed at this hotel @ 2x yearly since 2010 for horse shows. The beds & linens are comfortable. Most showers have good water pressure. They allow pets under 60 lbs. Upgrades have been done over the years. Typically it is very clean. The room I had this time had not been fully cleaned. Apparently recent hosuekeeping staff are not up to par, but I think those staff members have been dismissed. Management tries to resolve any problems for you. Overall, I will stay again. Good value.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Bren Farne, General Manager am 19. Juni 2023
Thank you, Susan. I appreciate your honest assessment and always enjoy your stays at the hotel. I promise the next stay will meet your expectations. Kind regards,

8/10 – Gut

rebecca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nice place to stay.
The lady at the desk was very friendly and helpful. Overall the room was very pleasant. The bed was very comfortable. The air conditioner was a little loud but worked very well. Our only complaints were that the material on the chair and ottoman were itchy also there were what appeared to be cigarette burns on the tub and stains in the toilet that made it look like it needed cleaned.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Bren Farne, General Manager am 30. Mai 2023
Thank you so much Rebecca for your review. I am glad that our front desk customer service was excellent. The hotel is older and even when it is clearly marked a non-smoking room, sometimes people smoke in the rooms and leave marks on the tubs. I have addressed with staff the need to have everything sparkling.

4/10 – Schlecht

Timothy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not good.
Room was dusty. Bathroom had mold and calcium build up. A/C unit made a loud noice when it was on. The person at the front desk got a little annoyed with me when i told her about the A/C unit the next day. Will not staybthere again.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Bren Farne, General Manager am 29. Mai 2023
We are so sorry you experienced this. Please know we are addressing the situation.

2/10 – Ungenügend

Wesley

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The first room they checked us into had beds that were slept in. We asked for a different room and they gave us a room with clean sheets stacked on the bed. So we made the beds ourselves, in the dark because the lights didn’t work, and then realized we had no pillows. The outlets didn’t work, there were no shower curtain, and there was dead bugs on the bathroom floor.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Bren Farne, General Manager am 29. Mai 2023
We apologize for the experience. We will do better in the future.

2/10 – Ungenügend

Joanne

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The door to the room was not shut when we got there barely got it to lock w/deadbolt then wouldn’t lock just push open when we left and the tv didn’t work Reported the problem to be told if you would have told us last night we could have changed you but when we checked in they told the person in front of us that they only had smoking rooms available Went down for breakfast at 8:00 leaving Hubby in the room because couldn’t lock the door. Breakfast area was a mess with garbage overflowing on to counter and nothing warm to eat no waffle batter and Juice Machine not working. Had to climb stairs to get to room and trash laying around.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Baymont Manager am 29. Mai 2023
We apologize for the problems and promise to do well on your next visit.

4/10 – Schlecht

Edward

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
night staff clerk ignored msg left and gave us a room without a working toilet. day staff corrected it the next morning.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Bren Farne, General Manager am 29. Mai 2023
So sorry for the bad experience. I am glad the day shift got this addressed for you.

10/10 – Hervorragend

Paul

Aufenthalt von 2 Nächten im April 2023
Antwort von Bren Farne, General Manager am 17. Apr. 2023
Thank you so much, Paul. We certainly enjoyed hosting you and invite you to return soon and often.

8/10 – Gut

Steve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023
Antwort von Bren Farne, General Manager am 4. Apr. 2023
Thank you so much for your review. So glad you enjoyed your stay. We look forwarding to hosting you again soon!