Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sale team

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales team

Dear Valued Guest Thank you so much for your inspired review about our hotel. I am delighted to know that you were impressed by the hotel's facilities and services. One of our mission is exceeding guest's expectation. It is with your feedback, my team and I are encouraged to do more to ensure our guest a memorable experience at the hotel. I hope that you will have another chance to come back our hotel in the nearest future. I and my team look forward to welcome you again. Many thanks and best regards, Minh Thu Sale Team

Dear Mr/Ms Berny Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

Dear Decman , Warmest greetings from Hanoi Legacy Hotel group! On behalf of the Management board & staff of the Hanoi Legacy Hotel, We would like to thank you for choosing our hotel during your recent stay in Hanoi. It was our pleasure and honour to serve you. At the Hanoi Legacy Hotel, our goal is the utmost satisfaction of our guests therefore, we trust that your room and all of our services were to your liking and expectations, We would be delighted to have the pleasure of seeing you again as a regular guest Thank you very much for your review us on Expedia.com. Our guests often tell us how helpful it is to read past guests' comments before booking their own visits. And we're always eager to hear what you liked and how we might improve. Thanks again, We are looking forward to welcome you back as a Hanoi Legacy family member. Best regards, Nguyen Viet Cuong (Mr.) Managing Director

Dear Decto, Thank you very much for your comment, I am looking forward to seeing you soon at Hanoi l'heritage hotel soon.

Thank you for choosing to stay at the Hanoi L’heritage Hotel. We are happy to hear on your pleasant stay with us. It is also great to hear you enjoyed your room and the surroundings of the hotel. The staffs are passionate in serving the guests and will go all out to ensure top quality service. We thank you for your comments. Should you visit Hanoi again, it will be our pleasure to welcome you back to Hanoi L’Heritage. Best Regards,

I would like to send our gratefulness for your choosing our hotel and your genuine review. It is indeed a true pleasure to make you have an enjoyable time with us. We will continue to strive to improve our services in order to meet and exceed the expectations of our guests. We hopefully look forward to your next stay at our hotel to see how our services become better. Best regards