This hotel is an oasis, a sanctuary in a chaotic old quarter of Hanoi. While affording an ideal location where everything in the area is within a short walk, this hotel provides a total refuge from the noise and crazy traffic outside. Walking in is like traveling through time to a decadent European past complete with grand chandeliers, gobbles of marble and of course a grand piano, played daily. This beautiful French opulence combined with the warmest Vietnamese hospitality makes this place a must visit for any discerned traveler. Rooms are beautifully decorated with combination of true classics and touches of modern. Breakfast is on the second floor, which is a balcony wrapping around the entire 1st floor's lobby with beautiful interior vies, great dish selection and freshest food quality. To complement this excellent hard product, the staff is simply amazing. During my stay, everyone at the front desk managed to remember my name, ask if I needed anything and never hesitated to provide whatever I asked for. Everyone went above and beyond their duties to make sure I remembered this stay with a warm smile. I simply cannot see myself staying anywhere else during my next trip to Hanoi.