Behandlungsräume für Paare, Körperbehandlungen, Aromatherapie

Bewertungen von The Tray Hotel

4 out of 5
The Tray Hotel
47 Lach Tray, Ngo Quyen, Hai Phong

Bewertungen

6,4
2 von insgesamt 8 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 8 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 8 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 8 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 8 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,2/10

Personal & Service

7,2/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Sattha

Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Sattha

Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

gwang soon

Aufenthalt von 2 Nächten im Februar 2023

8/10 – Gut

YUKI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im November 2019
Antwort von Sales & Marketing Department am 25. März 2020
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
酒店設施較舊,房間有點霉味,入住當晚在房間還看到一隻大壁虎,床墊太軟,早餐選擇太少,幸好酒店周邊很多食店
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Sales & Marketing Department am 25. März 2020
Dear value customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

8/10 – Gut

Mimi, Japan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Sales & Marketing Department am 25. März 2020
Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had an enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in the future. Best regards, Sales & Marketing Department

4/10 – Schlecht

Mingoo

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Not a good service
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Antwort von Sales & Marketing Department am 25. März 2020
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department