Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
460 von insgesamt 803 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
460
260 von insgesamt 803 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
260
53 von insgesamt 803 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
53
17 von insgesamt 803 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
17
13 von insgesamt 803 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
13
9,4/10
Sauberkeit
9,2/10
Personal & Service
8,4/10
Ausstattung
9,0/10
Zustand der Unterkunft
8,4/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Verifizierter Reisender
8. Juni 2015
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
6/10 – Okay
Verifizierter Reisender
22. Okt. 2010
Gut: Sauberkeit und Zustand der Unterkunft
Verifizierter Reisender
8/10 – Gut
David
Mit der Familie gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff including the cleaning staff were very helpful and the room was clean and nicely furnished. When I called after we departed because I thought I might have left something behind they checked immediately and made a note to call me if it turned up which I greatly appreciated. The only thing I didn’t like was the noise. The walls, ceilings and floors are thin and every foot step above us sounded like a baby elephant; when using the bathroom you can hear people talking in the hall and the plumbing from the apartment above.
David
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 27. Mai 2024
Thank you for sharing your experience with us. We hope to use your feedback to better serve future guests.
10/10 – Hervorragend
Brad
19. Mai 2024
Gut: Sauberkeit
Brad
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 21. Mai 2024
Hello Brad,Thank you for rating your experience with us. We are glad that you enjoyed your stay and hope to have the opportunity to host you again!
8/10 – Gut
Fernando Luis
Mit der Familie gereist
16. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was what I would have expected for a Hampton Inn. Very nice stay. One "minor" issue was the lack of an in-room safe. This should be standard and an important feature for me to store my laptop and other valuables. I will probably stay somewhere else next time unfortunately due to this.
Fernando Luis
Aufenthalt von 2 Nächten im Mai 2024
Antwort von David Ruymen am 16. Mai 2024
Dear Fernando,Thak you for your thoughtful feedback on our hotel amenities. You are correct that there is not an individual safe in each room. However, there are safety deposit boxes available to all our guests at the front desk. Thank you for staying with us!
8/10 – Gut
FUMIKO
14. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
FUMIKO
Aufenthalt von 2 Nächten im Mai 2024
Antwort von David Ruymen am 16. Mai 2024
Thank you for taking the time to rate your experience with us. Guest feedback is what makes it possible for us to continually raise the bar of the service we provide our guests. We hope to see you again soon!
10/10 – Hervorragend
Ian
Mit der Familie gereist
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice. Needs better sound proofing
Ian
Aufenthalt von 2 Nächten im April 2024
Antwort von David am 3. Mai 2024
Hello Ian,Thank you for staying with us. We are glad that you enjoyed your stay. We will take your feedback about noise levels under consideration as we plan our upcoming property renovation.
10/10 – Hervorragend
John
3. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
G
John
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 3. Mai 2024
Hello John,Thank you for taking the time to rate your experience at our hotel. We hope to see you again soon!
10/10 – Hervorragend
Cody
28. Apr. 2024
Cody
Aufenthalt von 3 Nächten im April 2024
Antwort von David am 21. Mai 2024
Hello Cody,We appreciate that you stayed with us and provided feedback on your stay. We hope to see you again the next time you stop by Western Massachusetts!
10/10 – Hervorragend
Jennifer
24. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean!
Jennifer
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 27. Apr. 2024
Hey Jennifer,Thank you for acknowledging how hard our housekeeping team works to ensure that our hotel is clean and inviting at all times. We appreciate you choosing to stay with us and hope to see you again soon!
8/10 – Gut
Jennifer
Geschäftlich gereist, Mit der Familie gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Property was a little dated.
Jennifer
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 21. Apr. 2024
Hello Jennifer,Thank you for staying with us. We appreciate you taking the time to provide us with your feedback. We hope to host you again soon!
10/10 – Hervorragend
Paul
20. Apr. 2024
Paul
Aufenthalt von 2 Nächten im April 2024
Antwort von David am 16. Mai 2024
Thank you for taking the time to rate your experience with us. Guest feedback is an essential element of our hospitality toolkit. We are glad that you enjoyed your stay and hope to see you again soon!
8/10 – Gut
Dr. Janet
13. Apr. 2024
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Very friendly staff
Dr. Janet
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 13. Apr. 2024
It's so nice to hear that our staff made you feel welcome during your stay! We look forward to welcoming you back the next time you are in our area!
10/10 – Hervorragend
Debbie
12. Apr. 2024
Gut: Sauberkeit
Very clean and woman who was at the front desk and check us in was great!
Debbie
Aufenthalt von 1 Nacht im April 2024
Antwort von David am 13. Apr. 2024
Thank you for shouting out the great service you received when checking-in. Our front desk staff works hard to provide a smooth and friendly check-in experience for all of our guests, and it is always nice when that hard work is appreciated! Our housekeeping staff also appreciates being acknowledged for all of their work keeping our hotel clean.
10/10 – Hervorragend
Hannah
31. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lots of amenities on the ground level.
Hannah
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
Hannah,Thank you for highlighting our diverse offering of hotel amenities. Many of our guests appreciate our fitness center, heated pool, treat shop, and business center which are all on the 1st floor. Finally, we offer a hot breakfast buffet every morning from 6-10am. We appreciate that you chose to stay with us and hope you will come back to enjoy our hotel amenities someday soon!
10/10 – Hervorragend
Jennifer
Mit der Familie gereist
30. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very helpful and personable. Room was clean and smelled nice and bed was comfortable. Bathroom was well stocked with pump products (body wash, shampoo, etc) instead of tiny wasteful plastic bottles WELL DONE!
Jennifer
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
Jennifer,Thank you for taking the time to provide a detailed review of your stay! Our friendly staff and clean, comfortable rooms are a point of pride for us and are often highlighted by our guests. We recently switched to pump bathroom amenities in larger containers in order to better meet our Hilton sustainability goals. We are gratified to hear that you have noticed and appreciate this change!
10/10 – Hervorragend
Nazanin, Happy Valley
25. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is great. Bed and pillows are comfy. Has all you need and breakfast in the morning!
Nazanin
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 26. März 2024
We are so glad that you appreciated our comfortable bedding and hot breakfast buffet! Our staff try to make every guest feel welcome and it is good to know that we succeeded during your stay. We hope to host you again sometime!
10/10 – Hervorragend
Valarie, TORONTO
Mit dem Partner gereist
24. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was my first time staying at this hotel and it’s definitely won’t be my last. I was quite impressed with the ease of check in and the friendliness of the staff.
Valarie
Aufenthalt von 2 Nächten im März 2024
Antwort von David am 31. März 2024
Valarie,It's wonderful to hear that your first stay with us left such a good impression! Our staff strive to make all of our guests feel welcome and appreciated. We appreciate you taking the time to leave a thoughtful review and hope to see you again soon!
10/10 – Hervorragend
Santiago
Geschäftlich gereist, Mit einer Gruppe gereist
24. März 2024
Gut: Ausstattung
Excellent
Santiago
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 31. März 2024
Santiago,Thank you for reviewing your stay at our hotel. We are happy that you had a good experience and hope to see you again soon!
10/10 – Hervorragend
GARY, Antioch
5. März 2024
GARY
Aufenthalt von 1 Nacht im März 2024
Antwort von David am 25. März 2024
It is good to hear that our hotel met your expectations. Please visit us again soon!
10/10 – Hervorragend
Rajeshwar
25. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great no issues
Rajeshwar
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 25. Feb. 2024
We are happy to hear that you enjoyed your stay with us! Thank you for taking the time to provide us with your feedback. We hope to host you again soon!
8/10 – Gut
Sean
Mit der Familie und kleinen Kindern gereist
22. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay, only thing was the cabinet door was broken that had the mini fridge, the hinge came off.
Sean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 25. Feb. 2024
Thank you for taking the time to review your stay with us. We are sorry that the cabinet door was damaged. Our staff inspects the room between each stay but sometimes things are missed. We are glad that other than the issue with the cabinet you seem to have appreciated your time with us.
10/10 – Hervorragend
Jodi, Meriden
Mit dem Partner gereist
7. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing, everyone went above and beyond to assist and it was a great stay. We will be back again
Jodi
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 10. Feb. 2024
It is good to know that our staff continue to demonstrate their exceptional guest service skills! We want all of our guests to feel welcome and try to go above and beyond to provide memorable experiences. We look forward to hosting you again!
10/10 – Hervorragend
jules
6. Feb. 2024
jules
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 10. Feb. 2024
Thank you for taking the time to provide feedback on your stay. It is always gratifying to hear that we were able to provide a great experience to our guests. We hope to see you again sometime!
10/10 – Hervorragend
Amy
5. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a great day. We would stay there again.
Amy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 10. Feb. 2024
It is always gratifying to hear that we were able to provide a great experience to our guests. Thank you for staying with us. We hope to have the opportunity to serve you again!
10/10 – Hervorragend
Patricia
Geschäftlich gereist, Mit der Familie gereist
28. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just nice, clean, decent sized room, good breakfast. Happy.
Patricia
Aufenthalt von 1 Nacht im Januar 2024
Antwort von David am 28. Jan. 2024
Thank you for taking the time to provide a detailed review of your time with us. Many of our guests enjoy our hot breakfast buffet and clean rooms, and it is good to know that you appreciated it as well. We hope you will consider staying with us again!
8/10 – Gut
Carla
27. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All was fine!
Carla
Aufenthalt von 1 Nacht im Januar 2024
Antwort von David am 27. Jan. 2024
We are glad that you enjoyed your time with us! We hope to have the opportunity to host your again the next time you are in Western Massachusetts!
10/10 – Hervorragend
JOHN
25. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
JOHN
Aufenthalt von 1 Nacht im Januar 2024
Antwort von David am 26. Jan. 2024
Thank you for providing feedback on your time at our hotel!
10/10 – Hervorragend
Verifizierter Reisender
24. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im Januar 2024
Antwort von David am 26. Jan. 2024
Thank you for providing feedback on your time at our hotel!
10/10 – Hervorragend
Alex
Mit einer Gruppe gereist, Mit der Familie gereist
15. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall, pretty good.
This property is perfectly fine for the price. The staff was very helpful! The rooms themselves seem to have been recently updated. Our shower wasn't very powerful or hot.
Alex
Aufenthalt von 1 Nacht im Januar 2024
Antwort von David am 16. Jan. 2024
It is good to hear that you enjoyed your stay with us. We appreciate you taking the time to provide thoughtful and constructive feedback which we will use to improve the service that we offer future guests.
10/10 – Hervorragend
Jeong-Yeol
Geschäftlich gereist
15. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jeong-Yeol
Aufenthalt von 2 Nächten im Januar 2024
Antwort von David am 16. Jan. 2024
Thank you for taking the time to review your time at our hotel. Your feedback enables us to continuously refine our practices to better meet guest's needs.
10/10 – Hervorragend
Laura
Mit der Familie gereist
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely site, great staff and a reasonable price. We had a great stay!
Laura
Aufenthalt von 1 Nacht im Januar 2024
Antwort von David am 15. Jan. 2024
It is good to hear that you enjoyed your stay with us. Our welcoming staff and pleasant hotel amenities do provide a great value for all of our guests!
4/10 – Schlecht
jess
Mit der Familie gereist
3. Jan. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Thank you for acknowledging our friendly and welcoming staff. We are sorry that our facility did not meet your expectations. We will take your feedback about the room lighting into consideration as we plan our hotel's remodel.
8/10 – Gut
Charles
1. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Charles
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 10. Feb. 2024
Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!
8/10 – Gut
Stephen
1. Jan. 2024
Stephen
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 26. Jan. 2024
Thank you for providing feedback on your time at our hotel!
8/10 – Gut
Barbara
Mit dem Partner gereist
30. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Barbara
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 31. Dez. 2023
Thank you for reviewing our hotel! We carefully track the feedback that guests provide us as we strive to maintain and even improve the quality of our hotel and its amenities.
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
27. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect for out-of-town family over the holidays
Our family member stayed here for a week over Christmas holidays. The staff was so friendly, breakfast was satisfying and the room was clean, quiet and comfortable. The location was close to our home so we were only minutes away for gathering together. Just perfect all around!
Verifizierter Reisender
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von David am 29. Dez. 2023
Thank you for providing feedback on your family member's time at our hotel. Our staff works hard to make sure our guests feel welcome while providing clean and comfortable rooms. It is always nice to hear that their work is appreciated! We wish you and your family a Happy New Year!
10/10 – Hervorragend
Christina
Mit der Familie und kleinen Kindern gereist
26. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was very clean with great amenities. Breakfast offered a variety of choices.
Christina
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 29. Dez. 2023
We are happy to hear that you enjoyed our hot breakfast buffet and other hotel amenities. Thank you for staying with us, we hope to host you again!
10/10 – Hervorragend
Eunhye
24. Dez. 2023
Eunhye
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von David am 29. Dez. 2023
Thank you for taking the time to review your stay with us!
8/10 – Gut
Hector F Zayas
Mit der Familie gereist
19. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok
Hector F Zayas
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 29. Dez. 2023
Thank you for taking the time to review your stay with us!
8/10 – Gut
Trent
Mit der Familie gereist
17. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay, nice and close to Northampton. We would stay again.
Trent
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von David am 18. Dez. 2023
Thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay. We are indeed very close to Northampton, less than a 5 minute drive from downtown. We hope to have the opportunity to serve you again!
10/10 – Hervorragend
Janet
15. Dez. 2023
Janet
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 16. Dez. 2023
Thank you for reviewing your stay with us. We hope to host you again some time!
8/10 – Gut
Kimberly
Mit dem Partner gereist, Mit der Familie gereist
12. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kimberly
Antwort von David am 10. Feb. 2024
Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!
10/10 – Hervorragend
Jules
Mit der Familie gereist
11. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jules
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von David am 14. Dez. 2023
We are happy to hear that you enjoyed your stay with us! We hope to have the opportunity to host you again!
8/10 – Gut
collen
10. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
collen
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 14. Dez. 2023
Thank you for taking the time to review your stay at our hotel. We hope to apply your feedback to ensure that future guests have a positive experience with us.
10/10 – Hervorragend
Robert, Norwood
6. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Robert
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von David am 7. Dez. 2023
Thank you for taking the time to review your stay with us. We use guest feedback to improve the quality of the services we provide.
10/10 – Hervorragend
lisandra
30. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location. Ease of checking in and checking out. The whirlpool makes it!
lisandra
Aufenthalt von 1 Nacht im November 2023
Antwort von David am 14. Dez. 2023
We are so glad that you enjoyed your stay with us! Many guests have enjoyed the unique experience provided by our whirlpool tub rooms. We hope to see you again soon!
2/10 – Ungenügend
Stephen
Mit der Familie gereist
26. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Roomed on first floor, woken up middle of the night by continuous noise coming from the morning breakfast prep. Relocated to another room with Luke warm water and bad water pressure
Stephen
Aufenthalt von 1 Nacht im November 2023
Antwort von David am 14. Dez. 2023
We are sorry about the negative experience that you had with us. We will have our maintenance team look into the water temperature and pressue issues that you described.
10/10 – Hervorragend
Carol
25. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and staff were very nice.
Comfy beds. Furniture had wear and tear .
Would come back.
Carol
Aufenthalt von 1 Nacht im November 2023
Antwort von David am 7. Dez. 2023
We are glad that you enjoyed your stay at our hotel. Our staff strives to make all of our guests feel welcome and provide a clean stay. We hope to have the opportunity to host you again!
10/10 – Hervorragend
Marilyn, northampton
24. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sparkling clean
Marilyn
Aufenthalt von 2 Nächten im November 2023
Antwort von David am 25. Nov. 2023
Thank you for taking the time to provide feedback on your recent stay with us. Our housekeeping team works hard to make sure that both our guest rooms and common areas are thoroughly cleaned every day. We are glad to hear that you enjoyed your stay with us!