Suite, 1 Schlafzimmer | Blick von der Unterkunft

Bewertungen von Phoenix All Suites West Hotel

3.5 out of 5
Phoenix All Suites West Hotel
533 W. Beach Blvd., Gulf Shores, AL

Bewertungen

8,4

Sehr gut

240 von insgesamt 484 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
152 von insgesamt 484 Gästebewertungen haben eine Bewertung von 8 - Gut" "
56 von insgesamt 484 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 484 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 484 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jörg

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Best view to the beach and
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von pm am 26. Okt. 2022
Hi Jorg. We are excited that you all enjoyed your stay! Thank you so much for taking the time to let us know about your experience. We hope to welcome you back again soon!

10/10 – Hervorragend

Sanjuana

Gut: Sauberkeit und Zustand der Unterkunft
Clean and quiet.
Aufenthalt von 2 Nächten im April 2024
Antwort von Brett-Robinson am 2. Mai 2024
We're glad to hear that you found our property clean and quiet! Providing a peaceful and comfortable environment for our guests is important to us. If there's anything else we can do to enhance your experience or if you have any feedback, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future!

10/10 – Hervorragend

Edgar

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Loved it!
Aufenthalt von 2 Nächten im April 2024
Antwort von Brett-Robinson am 2. Mai 2024
We're thrilled to hear that you loved your stay! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 – Hervorragend

Tony

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Brett-Robinson am 2. Mai 2024
Thank you for the perfect rating! We're delighted that you had such a wonderful experience. If there's anything we can do to maintain or even exceed this level of satisfaction in the future, please don't hesitate to reach out. We look forward to hosting you again!

8/10 – Gut

Katherine

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
The room was exactly as described, beautiful ocean front balcony view, comfy king bed. The only bad thing was the door code didn’t work when we checked in for either suite & took multiple resets to open one, however the staff was diligent to get it reset & apologize multiple times.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brett-Robinson am 26. Apr. 2024
Thank you for sharing your experience with us. We're delighted to hear that the room met your expectations with its beautiful oceanfront balcony view and comfy king bed. However, we apologize for the inconvenience you experienced with the door code not working upon check-in. We appreciate your understanding and patience as our staff worked diligently to resolve the issue and ensure you gained access to your suite. Your feedback is valuable to us, and we'll take steps to address the door code issue to prevent similar occurrences in the future. We hope that this experience didn't detract too much from your overall enjoyment, and we look forward to the opportunity to welcome you back for a seamless stay next time. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know.

6/10 – Okay

Yajaira

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
No nos dieron acceso al cable ni al wifi, cuando lo solicité me dijeron que yo dejaba el hotel a la mañana siguiente que era la razón por la cual no me daban acceso, fue una respuesta tonta, osea que si mi hospedaje es de una noche no podemos ver la TV ni usar el wifi? Mi hospedaje fue de dos noches. Otra observación fue que no van a hacer limpieza.
Aufenthalt von 2 Nächten im April 2024
Antwort von Brett-Robinson am 26. Apr. 2024
Gracias por traer esto a nuestra atención. Nos disculpamos sinceramente por la falta de comunicación con respecto al Wi-Fi durante su estancia. Proporcionar información clara y precisa sobre nuestras comodidades es esencial, y lamentamos cualquier inconveniente que esto pueda haberle causado. Tenga la seguridad de que revisaremos nuestros procedimientos de comunicación para evitar que ocurran problemas similares en el futuro. Nos alegra saber que, a pesar de este contratiempo, disfrutó de su estadía en nuestra propiedad. Sus comentarios son invaluables para nosotros y apreciamos su comprensión. Esperamos tener la oportunidad de darle la bienvenida nuevamente para una experiencia sin contratiempos en su próxima estadía. Si hay algo más en lo que podamos ayudarlo, no dude en hacérnoslo saber. Gracias por elegir quedarse con nosotros.

8/10 – Gut

Robert

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
My wife and kids really had no complaints about the trip. The weather shaped up, the property was clean and quiet, and I would love to come back again
Aufenthalt von 3 Nächten im April 2024
Antwort von Brett-Robinson am 26. Apr. 2024
We're delighted to hear that your wife and kids enjoyed the trip and had no complaints. It's great that the weather turned out well and that you found the property clean and quiet. We would be thrilled to welcome you back again in the future for another enjoyable stay. If there's anything specific you loved about your stay or if there are any ways we can make your next visit even better, please feel free to let us know. We're here to ensure you have a fantastic experience every time you stay with us!

10/10 – Hervorragend

Ashleigh

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing property!!! We will definitely stay again!
Aufenthalt von 3 Nächten im März 2024
Antwort von Brett-Robinson am 26. Apr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you found the property amazing and that you had a great experience during your stay. We're delighted that you plan to stay with us again in the future, and we look forward to welcoming you back! If there's anything specific you loved about your stay or if there are any ways we can make your next visit even better, please feel free to let us know. We're here to ensure you have an unforgettable experience every time you stay with us!

8/10 – Gut

Dedy

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We enjoyed the convenience of being close to everything and being on the beach
Aufenthalt von 2 Nächten im März 2024
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Laura

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Drove over 1.1k miles for spring breaks with the kids was so much fun. Staff was great and friendly. Planning on coming back.
Aufenthalt von 2 Nächten im März 2024
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 – Gut

Terry

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Unit that we stayed in was clean with great views of the gulf and quite. Beaches were clean, people were friendly. Shops and restaurants were in safe walkable distances.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit und Komfort des Zimmers
THAT VIEW
We first booked this property several years ago for the view and beach access. It is the absolute best! As always the property was top notch! Everything is clean and tidy, housekeeping was prompt and the room is complete with everything needed for a comfortable stay. The pillows are amazing!!! Have stayed here several times and plan to continue booking this property.
Morning view from the balcony.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Katie am 25. Jan. 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Gary

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

2/10 – Ungenügend

Gregory

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
My room was double booked got moved somewhere half the price, door knob fell off the door, room was just dingy
Aufenthalt von 2 Nächten im August 2023
Antwort von . am 27. März 2024
Thank you for bringing these concerns to our attention, and we apologize for any negative impact on your stay. Your feedback helps us identify areas for improvement, and we will work diligently to address these issues. We understand your loss of trust and hope that you will give us another opportunity in the future to provide a better experience. If there's anything else you would like to discuss or if there's anything we can do to address your concerns further, please let us know.

10/10 – Hervorragend

Nghia

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
The price was affordable. Cleaned rooms. Only thing, elevator was so hot inside, need to set up air conditioning for elevators
Aufenthalt von 2 Nächten im August 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

6/10 – Okay

Nathan

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The room itself is clean and nice. Nothing fancy but serves its purpose. It sleeps 6 but the bunk beds are kid sized. No adult over 5’8” can use those. The other bed is a sofa sleeper so mostly for kids. The pool is small and very warm this time of year. The exterior is a little dated and needs some love. Views are great and so is the beach area!
Aufenthalt von 7 Nächten im Juli 2023
Antwort von . am 27. März 2024
Thank you for taking the time to provide your feedback. We value your input, and it will help us improve our services and address areas of concern. If there's anything else we can do to assist you or if you have any further comments, please let us know. We hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im August 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 – Gut

Karina

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I love how close to the beach this resort is!
Aufenthalt von 3 Nächten im Juli 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Natasha

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great condo.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 – Gut

Benita

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2023
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

2/10 – Ungenügend

Heather

Aufenthalt von 2 Nächten im Juni 2023
Antwort von . am 27. März 2024
Thank you for bringing these concerns to our attention, and we apologize for any negative impact on your stay. Your feedback helps us identify areas for improvement, and we will work diligently to address these issues. We understand your loss of trust and hope that you will give us another opportunity in the future to provide a better experience. If there's anything else you would like to discuss or if there's anything we can do to address your concerns further, please let us know.

8/10 – Gut

Ashley

Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This is a hotel so less expensive than condos and doesn't have a three night minimum. It has a full kitchen and is very clean and comfortable.
Aufenthalt von 2 Nächten im November 2022
Antwort von pm am 18. Nov. 2022
Hi John. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a 5-star rating. We hope to welcome you back again soon!

10/10 – Hervorragend

lisa

Aufenthalt von 2 Nächten im November 2022
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von pm am 18. Nov. 2022
Hi John. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Malana

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
It was a great place. Very clean place to stay.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von pm am 18. Nov. 2022
Hi Malana. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

6/10 – Okay

Lisa

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
I did not like the change to a central wash room instead of the washer/dryer in the unit that we have had in the past. The property has gotten run down since then also. We couldn’t spend much time on the balcony because there was cigarette smoke smell and at times, weed. Overall, I would not choose to stay there in the future, nor would I recommend it to anyone. One of the only bright spots was Rach, the girl who checked us in and helped us with some issues was amazing! She did her best to accommodate us and address our issues. All with a smile and a great attitude!
Aufenthalt von 6 Nächten im Oktober 2022
Antwort von pm am 31. Okt. 2022
Hi Lisa. Thank you so much for your rating! However, it sounds like though it was an overall positive trip, there were still some issues during your stay. We set high standards here at Brett/Robinson and highly value your choice to vacation with us. Reviews like these help us to adjust and work hard to improve guests' experience. We hope to welcome you back again soon!

8/10 – Gut

Mary, Raceland

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This is a really nice place to stay. Easy access to the beach. You can walk to the souvenir shops,ice cream shops. And of coarse Lamberts is a must to go eat.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von pm am 31. Okt. 2022
Hi Mary. Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day! It will be a real pleasure for us to host you in our hotel again.

6/10 – Okay

Vernon

We didn’t get to check in to the last minute and the last couple days it was really loud with shower drain stopped up.
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von pm am 26. Okt. 2022
Hi Vernon. We appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again. -pm

8/10 – Gut

Walter

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great location. Good value.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von pm am 24. Okt. 2022
Hi Walter. We are excited that you all enjoyed your stay! Thank you so much for taking the time to let us know about your experience. We hope to welcome you back again soon!

10/10 – Hervorragend

Norma Jane

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
We had a handicap room which we did not request and it did not have an area to hang up clothes. Also, there was no vanity in bathroom. Staff was excellent and very helpful. We had trouble with TV connection and internet connection and they were prompt and helpful.
Aufenthalt von 4 Nächten im Oktober 2022
Antwort von pm am 24. Okt. 2022
Hi Norma. Thank you so much for your review of Brett/Robinson! Reviews like these help us to adjust and work hard to improve guests' experience. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Joyce

Gut: Sauberkeit und Komfort des Zimmers
I had an awesome time. Staff was very friendly and helpful. Loved receiving text when room was ready for check in
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von pm am 24. Okt. 2022
Hi Joyce. Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day! It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Michael

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von pm am 12. Okt. 2022
Hi Michael. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

LaShonda

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von pm am 10. Okt. 2022
We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Doug

Mit der Familie gereist
Gut: Sauberkeit
Aufenthalt von 2 Nächten im September 2022
Antwort von pm am 10. Okt. 2022
Hi Doug. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Shannon

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Check in was a little rough lady said our room wasnt ready anf it be 2 hours and she woukd call us amd never did , the next lady on shift didnt even know we was waiting on our room and it had been ready for a while !! Hotel room was nice and clean view of the beach was amazing , would definitely stay here again !!
Aufenthalt von 2 Nächten im September 2022
Antwort von pm am 10. Okt. 2022
Hi Shannon. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Mitchell

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von pm am 10. Okt. 2022
Hi Mitchell. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Cullen

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2022
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 – Gut

Linda, Little Rock

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The king bed was very comfortable. The blackout curtains made sleeping late very easy. The room was fairly quiet. Nice view of the beach and short walk.
Aufenthalt von 5 Nächten im September 2022
Antwort von pm am 14. Sept. 2022
Hi Linda. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

ERIC

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2022
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

6/10 – Okay

Stephanie

Aufenthalt von 3 Nächten im September 2022
Antwort von pm am 14. Sept. 2022
Hi Stephanie. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Wonderful accommodations for the price
Had a fantastic vacation!! Rooms were clean and well stocked with needed essentials. WONDERFUL staff!!! Enough linens and towels for a large group. Needs updating a little but staff said those begin next month, after summer season. We will be back!!!!
Aufenthalt von 3 Nächten im August 2022
Antwort von pm am 14. Sept. 2022
Hi Michael. Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day! It will be a real pleasure for us to host you in our hotel again.

10/10 – Hervorragend

Brandon

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Not smoking or vaping friendly.
Over all my stay was excellent. We had one problem with the lady that worked at the front desk that works the daytime shift. There was a guest that was staying in a room somewhere near my room that was smoking weed out on the balcony quite a bit. Me and my wife have a 4 y/o and i had some friends over that day that have a 2y/o little girl. We were all vaping out on the balcony on saturday afternoon. To be fair, the hotel makes it clear that you arent supposed to vape or smoke out on the balcony for whatever reason, i have no idea. I guess i just cant believe that they actually try to enforce it like this lady was doing. Anyways, so i saw the lady that worked at the front desk down by the boardwalk entrance looking up at the balconies while we were outside. She then came and knocked on our door and said she has had "numerous complaints" about our vaping. I seriously doubt that the complaints were about our vaping. If anything im sure it was about the weed smoke. I told her that we were only vaping and she said that we were not allowed to vape on the balcony. So what the hell do they think, that we are really going to leave the room, go all the way down stairs (we were on the 12th floor) just to hit the vape? I mean, come on! There Was no designated smoking/vaping area that i noticed anywhere either. So, if you smoke or vape, you will have problems at this hotel. Other than that, i give it a 4.5 out of 5.
Aufenthalt von 3 Nächten im August 2022
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

4/10 – Schlecht

Tonya

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
On the beach with balcony. Noisy area. Deck hose area green and slippery. Sofa filthy in room. No in hotel restaurant. Check in/out issues, could be more organized/professional.
Aufenthalt von 2 Nächten im August 2022

10/10 – Hervorragend

Layla

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2022
Antwort von pm am 7. Sept. 2022
Hi Layla. We are delighted to hear you enjoyed your stay and appreciate you taking the time to leave us a great rating. It will be a real pleasure for us to host you in our hotel again.

6/10 – Okay

Nancy

Mit der Familie gereist
The condo was older in much need of a deep cleaning. It was nice to have such a large balcony with a beautiful view. Unfortunately the cost of stay is not a good value based on the condition of the condo and property. Upon arrival the water was not working because there was a leak which triggered a shut off. Staff immediately came to fix the leak and got the water on, we appreciated the quick response.
Aufenthalt von 2 Nächten im August 2022
Antwort von Brett/Robinson am 18. Aug. 2022
Thank you so much for your review of Brett/Robinson. Reviews like these help us to adjust, and work hard to improve guests' experience. Thanks again and be well! -kc

10/10 – Hervorragend

Chris

Aufenthalt von 2 Nächten im August 2022
Antwort von . am 27. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Robert

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von pm am 12. Aug. 2022
Hi Robert. Thank you so much for your review of Brett/Robinson! Reviews like these help us to adjust and work hard to improve guests' experience. It will be a real pleasure for us to host you in our hotel again!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Check in was easy. Staff super polite. Beautiful place.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von pm am 12. Aug. 2022
Thank you so much for your review of Brett/Robinson! Reviews like these help us to adjust and work hard to improve guests' experience. It will be a real pleasure for us to host you in our hotel again!