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Bewertungen von Motel 6 Greenville, NC – ECU-Medical Center

2 out of 5
Motel 6 Greenville, NC – ECU-Medical Center
810 S Memorial Dr, Greenville, NC

Bewertungen

6,2
5 von insgesamt 23 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 23 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 23 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 23 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 23 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

8,0/10

Personal & Service

5,6/10

Ausstattung

6,4/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Tracy

Mit der Familie gereist
Reserved 2 months in advance of granddaughter’s ECU graduation. Received a call at 7:08am morning of check in stating they had canceled their contract with Expedia and couldn’t honor my reservation. No rooms available but they wouldn’t know for sure until 11:00 am and would contact me. Needless to say I immediately got in touch with another hotel and secured a room. Never heard back from Motel 6 until another rep called me at 9pm that night asking if I was coming to check in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Tracy,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 – Ungenügend

Susan

Mit der Familie gereist
The motel employee called us at 7:30 am on the day we were traveling to inform us that our reservations were cancelled. They said they no longer had a contract with Expedia and could not honor those reservations.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nancy Y. am 14. Mai 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 – Hervorragend

Marley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nancy Y. am 2. Mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Ungenügend

Anai

Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 25. Apr. 2024
Hi Anai,Thank you for the excellent review! Maz K.#Team6

4/10 – Schlecht

Robert

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
My reservation had been mysteriously canceled when I arrived to check in. I was informed by the front desk staff, that they did not work with Expedia, even though I booked the reservation through Expedia. There was no cold running water in the room, only hot. And the front door would not lock. The manager used his key to lock the door, and I had to get home at 3:00 to unlock it. Very beat up furniture and bathroom. Would not book this motel again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 22. Apr. 2024
Hi Robert,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 – Ungenügend

Christian

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival I was told by Mgmt. that I had not paid and needed to pay with cash. I showed her the receipt and after 30 minutes of back and forth she gave us the key to the room. We checked in then she called me back to the office telling me she needs me to pay again. I said I already paid here is the receipt, the money is gone. I had just driven 7 hours and wanted to relax and feed the kids. I s/w Expedia and they said everything is fine. Then she asked to speak to me again. Wanted cash and said she had canceled our room? I said I had just gotten off the phone with Expedia and they said all is fine not canceled. She told me I canna stay for free then started screaming at me. I tried to talk but she kept yelling so I slapped the key back on the counter and said fine, we are leaving. They followed me out and started banging on the door while we packed. I said no you’ve scared my kids and threatened me so we are done. We left immediately while they began asking us to stay. Will never stay at Motel 6 again and may never use Expedia either.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nancy Y. am 16. Apr. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Hervorragend

Susan

Mit der Familie gereist
There was a problem with my reservation but they were extremely helpful in resolving it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nancy Y. am 16. Apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Hervorragend

Karen, Seeleys Bay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Professional, friendly and excellent facilities!
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 10. Apr. 2024
Hi Karen,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Hervorragend

Amanda

Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Kaitlyn

Aufenthalt von 2 Nächten im Februar 2024

4/10 – Schlecht

Vincent

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Upgrades are overdue
Poor reviews of the place, many spoke of bed bugs, poor setting and bedding conditions. Labor day weekend, so I booked online before checking reviews. Had to book sonething as options and rooms were becoming less vacant. I sat in the room looking for another hotel to rent a room, 25 minutes from Uptown, I brought my key back to the office after moving my things out of the room, telling clerk, I wasnt satisfied with the conditions.
Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

William

Gut: Personal & Service
Aufenthalt von 2 Nächten im September 2022

6/10 – Okay

rick

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Cheap
Exactly what I paid for. I knew with the price it would be outdated. Only issue I had was when I checked in and out I had to use the night window. Not enough towels or toilet paper in the room but these were taken care of immediately. I would stay again but would not bring the family
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Meredith

Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Nadia

Aufenthalt von 2 Nächten im September 2022

4/10 – Schlecht

Robyn

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Run down hotel that they just poorly repaint and smells like mildew, sketchy group of people in the back hanging around when we showed up . There was a A pregnancy test strip laying on the ground in the parking area just out side the door , when I was checking in there was a man leaving after checking in for a better hotel choice . The town had a college foot ball game so all other hotels was booked so moving for us was not a choice
Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Better than expected
Clean, friendly staff. Non-smoking room smelled smokie. Guedt 3 doors down we re noisy day and night.
Aufenthalt von 2 Nächten im Mai 2022

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
On a budget
Room was sparse.Bed spread was stained and did not look clean, bed was lumpy. TV was tiny. Loud music in the parking lot til late in the evening. Price was low but there are better places to stay on a budget.
Aufenthalt von 1 Nacht im März 2021

6/10 – Okay

Indigo

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2020

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Fine for what we pay for. Gave us an affordable option that was clean and reasonably safe.
Aufenthalt von 1 Nacht im Dezember 2019