Thank you for staying with us. We know our elevator is loud, but is perfectly safe and inspected regularly. It is also on a jack the goes up and down, so no cables for the free fall effect. All is well, but we understand your concern, and sorry it worried you. Safe travels and we hope to see you again in the future.....ground floor!

Thank you for staying with us. We are happy to hear you had a great stay.Happy Summer

awww, we appreciate your kind words. Thank you for staying with us.

We are happy to hear we met our goal of friendliness and cleanliness! Thank you for staying with us.come again soon

Thank you for staying with us, and your great review.happy travels

Glad to see you had a good stay. Thank you for staying with us.come again soon

Wow, sorry to hear you did not like our queen size beds, maybe next time try a king, they are always the same price as 2 double. Thank you for staying with us.Safe Travels

Thank you for staying with us. We are happy to hear you enjoyed your stay.come again

We are happy to hear you enjoyed your stay with us. Thank you for choosing us, we hope to see you again.

Thank you for staying and taking the time to let us know about your concerns with the Air conditioning in our newly remodeled breakfast room. We keep it at 70 degrees, probably cold for some, to warm for others. We will take your suggestions under consideration, and visit with other guests to see if we get the same outcome on their feedback. Safe Travels, we hope to see you again on your way back down in the fall.

Thank you for staying with us. We are happy you had a nice stay.Come again

We are sorry about the hot tub not being completed with the renovation, but are happy we could re open the pool and gym. Unfortunately, the new pumps are not working and it may be down awhile. We hope you did swim in our beautiful salt water pool, it is 84-86 degrees. Thank you for staying with us. Hopefully on your next visit, it will be reopened.

Thank you for staying with us, we hope you got to try our newly remodeled pool room.Happy Spring

Darn, We are sorry about that. 2nd floor is our no pet, no air freshener floor. Glad it worked out for you, but please, never hesitate to ask us to move you if something is not right. We want you happy. Thank you for staying with us.Safe Travels

Thank you for staying and your great review.Happy Spring

Oh no! We are so sorry we missed this. You had a 5 day stay, I hope in the future, you just let us know if something isn't as should be, or not up to standards, and we will gladly correct it! Thank you for staying with us. I will let our Head Housekeeper know.Safe Travels, hope you come again.

Thank you for staying Karen. We appreciate your great review as well. Come see us again.Happy spring

Glad you enjoyed your stay with us. Thank you for staying and taking the time to do the review. We appreciate good guests as well.Happy spring

Thank you. We are happy to hear you enjoyed your stay with us. We hope you will come again and try out our pool when it is completed. Happy Spring

Glad to hear you had a great stay. Thank you for choosing to stay with us.Happy Spring

We are so sorry you only saw the pictures of our pool and missed the under renovation on the amenities page for the 3rd party you booked through. Our pool has been listed not available since august of 2023 for the timeline of our remodel. We look forward to it opening as well. We are sorry we missed the towel hanging behind the door, and are happy to know we had a housekeeper on duty to attend to your needs, our apologies. We hope you find your home away from home hotel in the future. Thank you for staying with us, and giving us a try. Safe Travels

Thank you for staying with us. Yes, Great Falls has more casinos per capita than Vegas! We are at the top of the City right across from the airport, so close, but not in the center of town. We are glad you had a good stay, Come again soon.Safe travels

Yes, we are in a good place, and have that wonderful Airport shuttle available anytime! Thank you for staying with us.Happy Spring

Thank you for staying with us.come again.

Thank you for trying our hotel, sorry you found our beds uncomfortable. Safe travels .

Yes we are! Our newly remodeled pool will be done around the first of April. Thank you for staying with us. We hope you will come back and stay with us again.

Unfortunately no, our pool is going to be up around April 1st. Thank you for staying with us. We hope you will come back soon.Safe Travels

Thank you for staying with us through our renovations. We hope you will come and stay with us again when our beautiful salt water pool is up Safe Travels

Thank you for staying, we appreciate your review as well.

Thank you for staying with us. We are glad to hear you had a great stay.Safe Travels

Thank you for staying with us. We hope you will stay with us again in the future.Safe travels

We are so happy to have been able to assist you directly. We do our best with assisting our guest as we can. Thank you for staying with us, we look forward to you coming to stay with us again.

Thank you for choosing to stay with us Ms. Bette. We are glad to hear you had a great stay.

Thank you for staying with us. Happy to hear you enjoyed your stay.Our associates appreciate great guests as well. Thank you for recognizing us!

Thank you for staying with us Bryan. Our rooms are some of the cleanest, and largest in town. We are happy we made you feel welcome and safe while staying with us.Please come again soon

We are happy to see you had a good stay with us. Please come again when our newly remodeled pool is open April 1st.Thank you

Thank you for choosing to stay at the Crystalinns Hotel & Suites in Great Falls. We are happy to see you had a good visit.Safe travels

Thank you for staying with us. Come again soon. Our newly remodeled pool will be up by April.

Thank you for staying with us at Christmas. We are happy to hear you found us clean and our associates friendly. Happy New Year

We are happy to hear you enjoyed your stay. We do have the best shuttle in town, it runs to the airport and truck stops as needed and on demand. Thank you for staying with us and your wonderful review. We appreciate great guests as well.Safe Travels

Bummer, sorry you didn't enjoy the breakfast yourself, but recognize the many choices available. Thank you for staying with us, we hope your trip goes well.Safe Travels in this horrible weather

It was a pleasure to have the 3 of you stay with us. We appreciate great guests and kindness goes a long way.We look forward to seeing you again in the future.Thank you

Thank you for staying, glad to hear your hotel experience left you happy.Safe Travels, come see us again soon.

Thank you for staying with us. We hope you will try us again once our pool room is finished with the remodel.Safe Travels

Thank you for staying with us. Glad you had a great experience with us.Safe Travels

Our associates try very hard to make your stay enjoyable. We are glad to hear you had a great stay. Thank youCome again soon

Thank you for your kind review, and of course for staying with us. We love friendly guests as well. We are happy you enjoyed our King room. all of our rooms are almost 400 square feet, and most guest think they are in a specialty suite. Thank you again, come back soon.