Finde Grandover Resort West Course Hotels

„The resort is very nice but the staff and service is not good. The service in the restaurant was terrible it took 20 minutes just to get a coffee. The front desk staff were not friendly and the internet was not working so I didn’t have TV service in my room. I asked for a 1/2 hour late check out and they wouldn’t give it to me.“

„Terrible hotel, old and smelled like mold!!!“

„clean new hotel, but breakfast lacked because juice machine was out of order, no fried eggs or sausages, not the right measure cups for the waffle dough, this produced spillover. “

„There were mosquitoes ants and bugs in the room.the room window was not clean there was lots of died bugs.“

„The room size was very accommodating. Love the room style. However, the bathtub flooded when you ran the shower. The pillows were very limp and appeared old. The sheets didnt appear to be clean or the right size. With there being no carpet, the floor felt gritty. Which means the floors are NOT being mopped after every guest. I would stay again if all of these things were rectified.“

„Sehr schönes Hotel “

„Gute Gastronomie im Umfeld, Outdoorpool in gutem Zustand“

„The hotel is fairly new and modern, but the air conditioning is very loud and unfortunately only with limited functions. Completely unacceptable for a hotel in this price range, however, is the lack of room cleaning and the poor information about it at check-in. Supposedly the room is cleaned daily if this is announced at the reception... it did NOT work! We had only one (!) room service in four nights - this means on the other days that the wet towels are on the floor, the trash cans are not ...

„When checking in staff was having a personal conversation so I had to wait then while checking me in the person came back and he continued his personal conversation the room had not even s half roll of toilet paper so I had to get one off housekeeping cart the shower runs out onto the bathroom floor so just the floor mat is not good enough dunking breakfast the syrup container was also most empty where I had tilt to the side to get syrup While leaving there was a older man very concerned ...

„Excellent“

„Good location, good breakfast, clean room“

„We paid a lot of money for monopoly. This was the only reason I booked this hotel.“

„We loved our stay at this Springhill. We were greeted very kindly by the woman at the front desk. Our room was super cozy and spacious. The bed was comfy and the bathroom was big with a nice walk-in shower. The only thing that was not great was the shower pressure. Overall, we were very pleased and will stay at this hotel again.“