Zimmersafe, Schreibtisch, Verdunkelungsvorhänge, Bügeleisen/Bügelbrett

Bewertungen von Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

2.5 out of 5

Bewertungen

8,6

Hervorragend

592 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
232 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 8 - Gut" "
101 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,4/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Nadja

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Room equippment perfect but smells bad.
Nothing around is within walking distance. It smells bad in the room which is a shame because the room would be large and comfortable and is also well equipped. I have trouble with wet smells and I'm really peeing. I'm Unfortunately, the washing machine is very dirty and costs 2 dollars per load (in 25 coins). The employees are trying but unfortunately not all equally motivated. Terrace very nice but unfortunately only open when the bar is open, too bad.
Aufenthalt von 3 Nächten im August 2023
Antwort von Sophia CSR am 1. Sept. 2023
Hello,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles prima, Frühstück inklusive 👍, jedoch mit Plastikgeschirr😔
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Amanda am 26. Juli 2019
Thank you for staying with us! We are glad you enjoyed your stay and we hope to see you back again in the future!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Die Zimmer waren sehr gross und geräumig! Super Team und tolles Hotel.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Amanda am 22. Okt. 2018
Thank you for staying with us! We are glad you enjoyed your stay and hope to see you back again in the future!

10/10 – Hervorragend

Dioneca rose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean room
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Indu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing experience.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jeff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Hotel.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jason, West Cape May

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, spacious room. Didn't like short pool hours.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

ALINN

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
It looked pretty good on the outside, it was nice in the inside. Breakfast was good enough, standard of an above average hotel, nothing too fancy, nothing too yummy but coffee was very good and they had tea available all day, I appreciated that greatly. Overall we had a nice stay.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property. Very helpful staff. Clean room. Very nice workout room and pool.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 – Hervorragend

jeremy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the room!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

INDERMEET SINGH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property with a nice location. Staff is very friendly and helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 22. Mai 2024
Dear Guest, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 – Schlecht

Robyn

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Bev

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Away from the crowded Niagara Falls
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Gut

Monika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Don't let trucks run their diesel engines overnight, parked near hotel rooms (LOUD!!). Security light strobed in my room all night. TV guide didn't work, couldn't access channels by selecting station and/or channel number
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 – Okay

Sydney

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
I have a problem with my bill. Neither Expedia or the hotel will take responsibility for refunding my money when I checked out 1 day earlier then planned. We gave them a weeks notice Leslie Albini
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Gut

Patrick

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Martina

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean. Rooms are spacious and I love the high ceilings in rooms makes it feels grand with the huge windows. Breakfast was good lots of options I loved the pancake maker. I would have loved the old school waffle maker machine but the pancakes was very good new age replacement. Great location. Staff was friendly.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Elanthirayaraja, Warrington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
we stayed for one night, it is convenient and comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Gut

inchul

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Aynaddis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I do love cleaness, brakfast everthing perfect
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

Alysha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, good breakfast, the restaurant has HUGE portions, definitely could share. The service in the restaurant was great also!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Hervorragend

Senad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shampoo and Soups are in big bottles -finally
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Neeraj

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice accommodation and spacious and clean room. Very nice property.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 – Okay

Milind

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
They are not supplying the drinking water. Only one restaurant with very limited options & that too not operational during half of the week. No nearby food outlets.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the lack of drinking water and the limited restaurant options. We understand how important it is to have accessible dining choices, and we're sorry for the inconvenience this caused during your stay. We will take your comments into consideration as we work to improve our services. Thank you for bringing this to our attention.

8/10 – Gut

Natalja

Mit der Familie gereist
Gut: Sauberkeit
It’s an okay hotel, so do not expect top notch service from front desk or anyone at all. It’s cheaper than other hotels around Niagara Falls , it’s clean and the rooms are big. We stayed 5 people in the room. It’s around 15 min drive to Niagara Falls and every time u cross the bridge u have to pay 1.75 ( that’s the reason it’s cheaper then hotels at Niagara )
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Gut

Sarvesh Kumar

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Breakfast was not good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 7. Mai 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 – Gut

Pawel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Jinbo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Y
Aufenthalt von 4 Nächten im April 2024
Antwort von Sophia CSR am 7. Mai 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Gut

Sandeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 2. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 – Ungenügend

Cynthia

Aufenthalt von 3 Nächten im April 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

angela

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient loction for Niagara Falls area, hot breakfast included & very reasonable price! Clean room & friendly staff! Would definitely recommend this hotel & would stay again if going to this area!
Aufenthalt von 3 Nächten im April 2024
Antwort von Sophia CSR am 2. Mai 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed our convenient location, hot breakfast, cleanliness, and friendly staff during your stay with us. Recommendations like yours mean a lot to us, and we're delighted that you would choose to stay with us again. We look forward to welcoming you back on your next visit to the Niagara Falls area!

10/10 – Hervorragend

Aiming, Harvard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
很好
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 2. Mai 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 – Okay

Melissa

Aufenthalt von 1 Nacht im April 2024
Antwort von Managenment am 22. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Ramzi, Springfield center

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recently stayed at the Holiday Inn Express Grand Island - Niagara Falls, and I couldn't have been more pleased with my experience. From the moment I arrived, the service was impeccable. The staff were friendly, welcoming, and always ready to assist with any inquiries or requests. The cleanliness of the hotel exceeded my expectations. Everything was spotless, from the lobby to my room. It's evident that the staff take great pride in maintaining a high standard of cleanliness throughout the hotel. The hotel itself is not only clean but also beautifully designed. The ambiance is warm and inviting, making it a comfortable and enjoyable place to stay. Overall, I highly recommend the Holiday Inn Express Grand Island - Niagara Falls. Thank you to the staff for providing such excellent service and maintaining such a wonderful hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 2. Mai 2024
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay at the Holiday Inn Express Grand Island - Niagara Falls. Providing impeccable service and maintaining high cleanliness standards are top priorities for us, so it's incredibly rewarding to know that we exceeded your expectations in these areas. We truly appreciate your recommendation and your kind words about our staff and hotel ambience. It was our pleasure to host you, and we look forward to welcoming you back in the future!

8/10 – Gut

Arturo

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Most of the room outlets didnt work. The room was cold most of the time. But overall i loce the stay here. Minor inconvenience but good experience.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 2. Mai 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced with the room outlets and temperature. We appreciate your understanding and are glad to hear that despite these issues, you still had a positive overall experience with us. Your comments will be addressed to ensure improvements are made for future guests. We hope to welcome you back for an even better stay next time!

10/10 – Hervorragend

Monte

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel was great! The access road was in really rough shape but other than that we really enjoyed it
Aufenthalt von 3 Nächten im April 2024
Antwort von Sophia CSR am 26. Apr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 – Schlecht

Pina

Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 – Gut

Cruz

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast and the pool were great amenities
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 22. Apr. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Gut

Danielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In the middle of nowhere, but good price and not that far from downtown Buffalo.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 22. Apr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Gut

Artur

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is ok
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 20. Apr. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Gina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortable and Affordable
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 20. Apr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 – Okay

Satish, Doha

Verbesserungswürdig: Personal & Service
Staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 18. Apr. 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

6/10 – Okay

Colin

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 18. Apr. 2024
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 – Hervorragend

Sursattie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s convenient and easy to gain access. Very safe for visitors and tourists.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 18. Apr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Mutaz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is good
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 11. Apr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Hervorragend

Andrea

Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 2. Mai 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Hervorragend

Arun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great experience with the solar eclipse. Great breakfast options, excellent location, staff etc
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 10. Apr. 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

6/10 – Okay

Hoyeon

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
There was a power switch for the room. When we had to turn off the switch for turning off the lights at night, we could not charge our electronics either. And the room was warm even though we did not turn on the heater.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 9. Apr. 2024
Dear Guest,We apologize for the inconvenience you experienced with the power switch in your room. Your feedback is valuable, and we will address this issue to ensure a more convenient experience for our guests in the future. Thank you for bringing it to our attention, and we hope to welcome you back for a more comfortable stay.