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Bewertungen von SureStay Plus Hotel by Best Western Gold Beach

2.5 out of 5
SureStay Plus Hotel by Best Western Gold Beach
29232 S Ellensburg Ave, Gold Beach, OR

Bewertungen

7,6

Gut

326 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
335 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
165 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
102 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Direkt am Strand. Schöner Sonnenuntergang aber leider Ende Juni sehr kalt und windig.
Aufenthalt von 1 Nacht im Juni 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Nah am Strand allerdings ist indem Ort tote Hose
Alles war wie angegeben es ist bloß etwas in die Jahre gekommen für eine Nacht aber absolut okay
Aufenthalt von 2 Nächten im Mai 2018

8/10 – Gut

Kristina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel direkt am Meer
Große Zimmer mit Blick auf den Ozean, sauber und die Betten waren gut. Hellhörig und das Frühstück war amerikanisch einfach.

8/10 – Gut

Detlef, Westmünsterland, NRW

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel direkt am Strand
Einzig der seltsame Zimmer-Geruch (evtl. scharfe Reinigungsmittel) hat das an sich gute Gesamtbild getrübt
Aufenthalt von 2 Nächten im September 2017

2/10 – Ungenügend

Pamela

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The bathroom sink was cracked and leaked all over the floor. The lever to turn on the shower that was located in the tub was broke, so no way to turn on shower. The room was run down. The desk clerk was helpful and offed to have sink fixed next day, but we did not want someone in room when not there. The breakfast very limited. Worst stay ever.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Michelle

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Parking was tough as they had an event but staff was amazing and the room was very clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tammie am 16. Mai 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 – Schlecht

Aimee

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We picked the 1st floor because my husband has mobility issues only to find out the 2nd floor was ground level. No elevator meant he had to use the stairs often. We chose this hotel and city destination based on the availability of their jacuzzi suite. Upon check-in we were notified that jacuzzi in our room was not working and there were no others available. They offered to give us a partial refund but said they would need to get approval from the manager. The insulation must be terrible because you can hear every footstep and conversation that takes place in the hallways and neighboring rooms. We were also placed next to what looked to be a laundry facility, which sounded like it was in the room with us as the machines ran late into the night. It did at least drown out some of the noises coming from the neighbors. Our room was located along the walking path to the beach. Unfortunately, so was our bathroom window. The blinds in that window were only long enough to close leaving a 4-5" gap at the bottom. This was precisely crotch level if you were in bathroom and nicely eye level if you were a stranger out on the path. Ours was the only room on this floor that had this issue and the closest room to the path. Upon check out we were informed that because we booked through Expedia we would have to go through them for the partial refund. I contacted Expedia and they were happy to oblige but would need confirmation from the hotel management. They never got a response. Ghosted.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Tammie W am 14. Mai 2024
I sincerely apologize about the surrounding noise. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We do not want guests staying two nights in a room if they are not happy with it. We are more than happy to move you rooms or find some type of solution for you! There has been no written communication from Expedia in our system.

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The property is clean but dated.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tammie W am 28. Apr. 2024
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

6/10 – Okay

susan

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tammie W am 28. Apr. 2024
Thank you for taking the time to provide a score on your recent stay.

10/10 – Hervorragend

Mary, Long Beach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location can’t be beat! And the checkin staff was unbelievably helpful. ⭐️⭐️⭐️⭐️⭐️
Aufenthalt von 1 Nacht im April 2024
Antwort von Tammie am 11. Apr. 2024
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 – Schlecht

ARNETIA

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only thing it had going for itself was the views and location! Very dirty, noisy, and the staff wasn't helpful with my concerns!
Aufenthalt von 2 Nächten im April 2024
Antwort von Tammie am 9. Apr. 2024
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.

6/10 – Okay

Lyla

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Location was excellent right on the beach. Room was dated and needed some repairs. Room was clean. Breakfast was great. Service was very good and staff was friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tammie am 7. Apr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are in the process of getting new case goods.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super friendly! Breakfast was excellent!
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 7. Apr. 2024
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 – Gut

Ryan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 7. Apr. 2024
Thank you for taking the time to provide a score on your recent stay.

2/10 – Ungenügend

Callahan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dirty rooms, staff didn’t know what they were doing. Wouldn’t recommend for any family.
Antwort von Tammie am 3. Apr. 2024
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.

10/10 – Hervorragend

Kennon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy to get to,and parking is convenient.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 2. Apr. 2024
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 – Gut

Brian

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We only stayed for one night wish have stayed more it was beautiful too
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 7. Apr. 2024
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 – Hervorragend

Elizabeth

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Love the view and ocean sounds!
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 28. März 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

6/10 – Okay

Cynthia

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room really needed updating, flat screen TV, better chairs for the balcony, new headboard. Biggest disappointment was the broken hot tub and pool. How often do both break at same time,? This information should be shared online. Food was good and bed was comfortable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 19. März 2024
Thank you for taking the time to provide feedback on your recent stay. We do apologize that both the pool and hot tub were down at the same time.

8/10 – Gut

Clark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great as always
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 14. März 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 – Hervorragend

emilie

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So close to the ocean! Clean and spacious rooms. Super friendly front desk staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tammie am 12. März 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 – Hervorragend

Paula

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tammie am 20. Feb. 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 – Schlecht

Steve

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was run down (a lot of deferred maintenance needs to be done)
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tammie am 8. Jan. 2024
If you ever have an issue at our hotel, please notify the Front Desk immediately. We are more than happy to move you rooms or find some type of solution for you!

2/10 – Ungenügend

Eicke

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Shower Faucet was not switching properly preventing us (2 kids) to have warm baths
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tammie am 31. Dez. 2023
On behalf of our entire team. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future.

4/10 – Schlecht

Meet Hitesh

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We arrived at the property on Christmas eve paying a premium for our jetted tub. To our surprise upon arrival, we were informed that the jetted tubs do not work. The sole purpose of doing a long trip was to enjoy the view with the jetted tub. With no other option left, we had to move forward with staying at the property without the amenities provided at the full price. If the facilities mentioned are not available then do not display them on your website and misguide someone’s expectations. Wifi is extremely poor and connectivity is poor.

4/10 – Schlecht

Lisa

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Would not recommend.
Very tired room. We stayed the day after Christmas so not many guests. Quiet. Curtains in the room will let in plenty of light in the morning. You’ll be getting up with the chickens in the summer.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tammie am 28. Dez. 2023
Thank you for taking the time to provide feedback on your recent stay. We are eagerly waiting for new furniture to arrive in April/May of the New Year

8/10 – Gut

Faye

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
beach view, the room was spacious for my dog, clean room
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tammie am 28. Dez. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 – Ungenügend

Marta

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tammie am 21. Dez. 2023
If you ever have an issue at our hotel, please notify the Front Desk immediately. We are more than happy to find some type of solution for you!

8/10 – Gut

Lori

Antwort von Tammie am 20. Feb. 2024
Thank you for taking the time to provide a score on your stay.

8/10 – Gut

Monty

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Tammie am 28. Dez. 2023
Thank you for taking the time to provide a score on your recent stay.

6/10 – Okay

Matthew

Mit Haustieren gereist, Mit dem Partner gereist
Good stay with our 2 dogs. Great deck with ocean views from 1st floor. Easy beach access. Very large rooms. Some tiles in room(101- pet friendly room) are broken. Furniture has some stains and lots of animal hair on them from previous guests, but we always travel with flat sheets just in case we feel the need to cover furniture.
Aufenthalt von 3 Nächten im November 2023
Antwort von Tammie am 29. Nov. 2023
Thank you for taking the time to provide feed back on your recent stay. We have in the process of replacing broken tiles in all rooms. New furniture is scheduled for delivered April/May of next year.

2/10 – Ungenügend

Vasif

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Tammie am 25. Nov. 2023
If you ever have an issue at our hotel, please notify the Front Desk immediately. We are more than happy to find some type of solution for you!

10/10 – Hervorragend

Laurel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von Tammie am 24. Nov. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 – Gut

peggy

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms were spacious lots of comfortable seating, pets rooms do not give you much of a view of the ocean, but the room was comfortable
Aufenthalt von 4 Nächten im November 2023
Antwort von Tammie am 19. Nov. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 – Gut

Brenda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay, the room was nice and roomy with a beautiful view of the ocean. The free breakfast was delicious. We would definitely stay here again.
Aufenthalt von 2 Nächten im November 2023
Antwort von Tammie am 21. Nov. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 – Ungenügend

Jason

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wet Dog Smell
We called ahead for a late check-in, then was asked to enter a back door where we squeezed through a narrow hallway lined with dirt and cigarette butts. The attendant was pleasant and accommodating with some towels. The room did not smell musty, so we opened the back door hoping the ocean breeze would air the room out. Tired, we headed to bed, we layed in bed overwhelmed by the musty smell (wet dog). We attempted to power through and fell asleep briefly, but we woke up with headaches and sick smells. We packed up and left at 3am, and called the office in the morning. The office staff was unapologetic, defensive, and rude. Never staying here again, better hotels down the road.
Aufenthalt von 2 Nächten im November 2023
Antwort von Tammie am 15. Nov. 2023
If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We are more than happy to move you rooms or find some type of solution for you!

8/10 – Gut

Jeanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Tammie am 8. Nov. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 – Ungenügend

Alicia

Gut: Sauberkeit und Personal & Service
We got there after dark, there were kids running around outside being a bit loud, having fun but you could hear them inside the room. The room it's self had good, but wore furniture, the head board had extensive marks in it. The bathroom didn't seem very clean, the tub had remnants in it, the stopper didn't really work ,there was some mold on the roof, and the towels were stained. We did enjoy the view from the 3rd floor, we stayed up a while to watch the full moon on the water which ened up being a mistake because they started construction at 7:45 am on that Sunday 10/ 29 right next to our room. Which stated with a meeting that really upset their dogs at 7:20am
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 31. Okt. 2023
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process. Unfortunately we are unable to control over when construction starts next door.

10/10 – Hervorragend

Devon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My wife liked it for the close walk to the beach.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 27. Okt. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 – Hervorragend

SHARON, Coarsegold

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 19. Nov. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 – Hervorragend

Samantha, Roseburg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff, room was clean. Breakfast was yummy.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 26. Okt. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 – Schlecht

James, Fredericton

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very disappointed in this property. Firstly they charged us $30 to allow us access to our room 1.5 hours before check in (where was our credit for leaving 3 hours early the next day!?). The property is very worn out and run down. Not nearly up to snuff compared to other Best Westerns we’ve stayed at. Our trash can wasn’t even emptied when we arrived and orange peels were left on the floor. There is a beautiful view of the ocean but the night we were there it was unwalkable due to high tides that were very violent. Lots of noise throughout the hotel which kept us up. Breakfast next day was nice and they certainly tried some new things compared to other motels we’ve stayed at but overall we would never return as the place was really run down unfortunately.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 22. Okt. 2023
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.

8/10 – Gut

Nardi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Nice, but no air conditioning
Reasonably nice, older property. The room was clean. However, there is NO air conditioning in the room. When we arrived it was at least 85 degrees in the room. We open the terrace door and left to get supper. When we returned, it was still about 80 degrees. We slept with the terrace door open. It eventually cooled down, but having your door open all night doesn't give you a good feeling.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 19. Okt. 2023
Our rooms face that sunset and it does heat up quite quickly during that time. I apologize that the rooms do not have ACs. Many of the older buildings on the coast were never built with ACs since the coast temperature is mostly cool throughout the year.

10/10 – Hervorragend

Kenneth H

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was nice at check in and the breakfast was pretty good. Had real plates and silverware
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 20. Okt. 2023
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

6/10 – Okay

Michael

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 8. Nov. 2023
Thank you for taking the time to provide a score on your recent stay.

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Right off the hwy and right on the ocean. Great view and great place to relax
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 11. Okt. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 – Gut

Oleg

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Stay
We enjoy the room and we highly recommend it!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 11. Okt. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 – Gut

Arthur

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful views of the ocean. Great location for day tours around the area.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Tammie am 10. Okt. 2023
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 – Ungenügend

Dennis, RENO

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
No check in allowed until after 4:00 pm
Aufenthalt von 1 Nacht im September 2023
Antwort von Tammie am 27. Sept. 2023
Thank you for taking the time to provide feedback on your recent stay. Check in time is 4pm. Guest are checked in prior to 4pm if the room type they booked is clean and inspected.

4/10 – Schlecht

Carla, Laramie

Aufenthalt von 1 Nacht im September 2023
Antwort von Tammie am 27. Sept. 2023
On behalf of our entire team. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us.