Innenpool, geöffnet von 10:00 Uhr bis 20:00 Uhr, Liegestühle

Bewertungen von Waikanae Beach TOP 10 Holiday Park

4 out of 5
Waikanae Beach TOP 10 Holiday Park
280 Grey Street, Gisborne

Bewertungen

8,4

Sehr gut

83 von insgesamt 210 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
85 von insgesamt 210 Gästebewertungen haben eine Bewertung von 8 - Gut" "
28 von insgesamt 210 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 210 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 210 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Ich musste notgedrungen auf diese Unterkunft ausweichen, da die gebuchte einen Tag vor der Anreise aus fadenscheinigen Gründen die Buchung storniert hatte. Ohne große Erwartungen bin ich dann hier für eine Nacht untergekommen. Es gibt einen Wasserkocher auf dem Zimmer. Das war‘s dann auch. In der Gemeinschaftsküche sind Kochstellen vorhanden. Ein eigener Topf ist von Vorteil, wenn man kochen möchte. Insgesamt habe ich mich dort nicht wohl gefühlt. Der Check-In war allerdings freundlich.
Aufenthalt von 1 Nacht im März 2019
Antwort von Waikanae Beach Top 10. am 19. März 2019
Kia Ora, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir sind traurig zu hören, dass Sie sich in unserem Park nicht wohl gefühlt haben und entschuldigen uns. Es besteht die Möglichkeit, Besteck bei uns auszuleihen. Wir hoffen, dass Sie sich entscheiden, wieder zu bleiben. Wenn Sie uns einige Tage vor Ihrer Ankunft kontaktieren, können wir Sie in ein für Sie geeignetes Zimmer bringen. Vielen Dank.

10/10 – Hervorragend

Toni

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing upgrade has been done and made the place even better to stay definitely stay again!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Waikanae Beach TOP 10 Holiday Park am 28. Mai 2024
Kia Ora Toni, ChatGPTThank you so much for your fantastic review! We're thrilled to hear that you loved the recent upgrades we've made to our place. It's wonderful to know that these enhancements have contributed to making your stay even better. We're looking forward to welcoming you back again in the future for another amazing experience!

8/10 – Gut

Alexandra

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Child friendly, great and helpful staff, clean and tidy and felt safe with the children walking around the park.
Aufenthalt von 2 Nächten im April 2024
Antwort von Waikanae Beach TOP 10 Holiday Park am 28. Mai 2024
Kia Ora AlexandraChatGPTThank you for your kind review! We're delighted to hear that you found our park child-friendly and that you felt safe with your little ones here. It's wonderful to know that you appreciated our helpful staff and our commitment to cleanliness. We hope to see you and your family again soon for another enjoyable stay!

8/10 – Gut

Megan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent sized unit with everything you need for a family stay. Close to the beach and walking distance to town. Some noise from the road but not too bad.
Aufenthalt von 2 Nächten im April 2024
Antwort von Waikanae Beach TOP 10 Holiday Park am 28. Mai 2024
Kia Ora Megan,Thank you for sharing your experience with us! We're glad to hear that you found our unit suitable for your family's needs and enjoyed the convenient proximity to the beach and town. While we apologize for any noise from the road, we're pleased to hear that it didn't significantly impact your stay. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!

10/10 – Hervorragend

jean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Cynnelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome apartment. View was stunning.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Reception am 8. März 2024
Kia Ora Cynnelle,Thank you for taking the time to leave us a review.Great to see you enjoyed the apartments.Hope to have you back in the near future.Nga Mihi Waikanae Beach TOP 10

8/10 – Gut

Jaime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Darylene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only reason we gave a 4 was due to the pool being closed one day of our stay otherwise it was absolutely awesome
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Kenneth

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We really enjoyed that the property was intersting and engaging for our son. The heated indoor pool was a favourite. My wife and I like being so close to town and the beach. The room was spacious and comfortable but the cooking facilities were cramped and some basic untensils weren't provided. Overall though we really enjoyed our stay.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Barb am 8. Aug. 2023
Kia ora Kenneth, Thank you for taking the time to write a review of your stay at the Waikanae Beach Top10 Holiday Park. Our team are delighted that you enjoyed your stay and our location. You will be pleased to know that our kitchen will be renovated in the next 12 months so watch this space. We hope you will return for another stay. Nga mihiTeam Waikanae Beach Top10.

8/10 – Gut

Mike

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Great convenient place, excellent staff and room was clean. Only fault was the shower pressure was terrible. Basically dribbled out the shower head which could do with replacing.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Barb am 16. Mai 2023
Kia ora Mike, Thank you for taking the time to revie your stay at the Waikanae Beach Top10 Holiday Park. We are disappointed that we did not meet all of your expectations, however, we are please that overall, it was a pleasant stay. It is difficult to determine what room you were in, based on this feedback, so we can check the shower head you are referring to. We hope to see you again in the future and thank you for your valued feedback. Nga mihi nuiTeam Waikanae Beach Top10.

4/10 – Schlecht

Gary

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Barb am 28. Juni 2023
Kia ora Gary, Thank you for rating your stay at the Waikanae Beach Top10 Holiday Park. We appreciate the rating, however, it is always helpful if we know what you enjoyed and did not enjoy about your stay. This is how we can make improvements to each experience a guest may have. We hope ot see you in the future. Nga mihi nuiTeam Waikanae Beach Top10.

10/10 – Hervorragend

Melvyn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly welcome when checking in. Need your key to get in to the property when you go past the office though. It’s a sensor gate. Variety of rooms to choose from. I stayed in a 2 bedroom unit. Bunk, single and queen. Has a small lounge but modern bathroom. Welll kept and enough for my family and me. Don’t know if it was worth the $300 though but grateful to get the room at the last minute.
Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Brianna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great site!, staff were super friendly, kids loved the pool & playground. Will definitely be back 😊

10/10 – Hervorragend

Moana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our stay was wonderful. Close to amenities and an all round relaxing atmosphere.
Aufenthalt von 2 Nächten im September 2022
Antwort von Barb am 30. Sept. 2022
Kia ora Moana, thank you for taking the time to complete a review of your stay at the Waikanae Beach Top10 Holiday Park. We are delighted that you had a wonderful stay. Relaxing and chilling out is what Gizzy is all about and we are happy to see that you did exactly that during your stay. We do hope you stay again and next time, bring more of your friends and whanau with you. Nga mihiTeam Waikanae Beach Top10.

6/10 – Okay

Damian

Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Don

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the hotels were full and this was an acceptable alternative for 2 x travellers on business
Aufenthalt von 1 Nacht im Juni 2022

8/10 – Gut

Ainslie

Aufenthalt von 2 Nächten im April 2022

8/10 – Gut

Lorraine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful location plenty to do
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Barb am 9. Feb. 2022
Kiaora Lorraine, Thank you for your valued comment regarding your stay at the Waikanae Beach Top10 Holiday Park. We are pleased to see that you enjoyed our beautiful location and found there was plenty to do. When it comes to beachfront locations, Waikanae Beach Top10 has got to be in the top five for sure. We do hope to see you again in the future and have a fantastic 2022. Nga Mihi Team Waikanae Beach Top10.

10/10 – Hervorragend

Sion

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great experience. Great facilities and great area to be around. Can’t wait to be back soon.
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Waikanae Beach TOP10 Holiday Park am 14. Jan. 2022
Hey there Sion, We appreciate the time you have taken to leave these positive comments about our park. The team is so glad to hear that you had such a great experience and loved the facilities we have to offer. We look forward to seeing you again sometime soon, all the best the Team at Waikanae Beach TOP10.

10/10 – Hervorragend

Bronie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved how your right by the beach, so close to town. Air conditioning in rooms. Lovely stay for 2 nights
Aufenthalt von 2 Nächten im Januar 2022
Antwort von Waikanae Beach TOP10 Holiday Park am 14. Jan. 2022
Hi there Bronie, Thank you for leaving us with such positive feedback about your stay at the Waikanae Beach TOP10 Holiday Park, the team are so glad that you had a lovely stay over the two nights you were with us. We hope you enjoyed the Gisborne sunshine at the beach while you were here and hurry back to stay with us again. All the best the team at Waikanae Beach TOP10 Holiday Park.

10/10 – Hervorragend

Glenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to beach children friendly swimming pool. Room small but adequate
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Waikanae Beach TOP10 Holiday Park am 14. Jan. 2022
Hi there Glenda, The team here at the Waikanae Beach TOP10 Holiday Park are so appreciative of the review you have left us. We pride ourselves on our proximity to the beach and are so glad you have enjoyed our children friendly park and swimming pool. We can't wait to see you back here in the future, all the best.

10/10 – Hervorragend

Markus

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice little cabin , 50 meters to the beach
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Waikanae Beach TOP10 Holiday Park. am 14. Jan. 2022
Hi Markus, Thanks for taking the time to complete a review about your stay at Waikanae Beach TOP 10 Holiday Park. We are glad you enjoyed the proximity to the beach and are happy that you had an enjoyable stay in our cabins. We hope to see you again, All the best, the Team at Waikanae Beach TOP10 Holiday Park.

6/10 – Okay

Sally, Lower Hutt

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Cost effective stay for those looking to past through for a night. Be warned, you will be woken early (before 9 am) to ensure you leave at 10 am sharp!
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Waikanae Beach TOP10 Holiday Park am 14. Jan. 2022
Hi there Sally, Thank you for taking the time to complete a review for your stay at the Waikanae Beach TOP 10 Holiday Park in Gisborne. We try to take all feedback on board as this helps our team pave the way to making any necessary changes so each stay can be better than the last! We are so sorry to hear that you were hurried out of your room. The cleaners do have a busy schedule around our peak season, however, we sincerely apologise for this disturbance. We hope to see you again, all the best Waikanae Beach TOP10 Holiday Park.

8/10 – Gut

J

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

4/10 – Schlecht

Mike

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The facility was nothing like the picture on the web site. There are no motel units as the picture suggests. The accommodation is rows of cabin size rooms with no cooking facilities. These facilities are located in communal use areas.. Similarly if you need private bathroom cavities you have cabin with ensuite facilities. Wotif descriptions are grossly misleading. The cost through Wotif is dearer than the usual tariff
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Barb am 15. Nov. 2021
Kia ora Mike, Thank you for taking the time to complete the online review regarding your experience during your stay at the Waikanae Beach Top10. Our park has 50 rooms that are made up of 6 x Ocean View Apartments, 10 x 2 bedroom self-contained units, 4 x 1 bedroom self-contained units, 6 x Motels, 12 Ensuites, 12 standard cabins,110 x campsites, 2 x communal kitchens and 2 x communal shower blocks. We are not sure what type of accommodation you had but we do have plenty of varying types of rooms that guests are able to book. We do hope to see you again. Thank you Team Waikanae Beach Top10.

10/10 – Hervorragend

Hester

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A+++
Nice and clean, highly recommend.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Waikanae Beach TOP 10 Holiday Park. am 17. Okt. 2021
Kia Ora Hester, Thank you for taking the time to send us a review of your stay at the Waikanae Beach TOP 10 Holiday Park in Gisborne. Our team are delighted that you had a great experience and we'd love for you to return with your friends and family for a comfortable and relaxing stay. All the best from the team here at Waikanae Beach TOP 10 Holiday Park.

10/10 – Hervorragend

Damian

Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Lovenia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2021

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very pleasent
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Barb am 3. Aug. 2021
Hi Anonymous, Thank you for your comment and ratings regarding your stay at the Waikanae Beach Top10. We are pleased that you had a very pleasent stay and we hope to see you again real soon. Nga Mihi Team Waikanae Beach Top10.

8/10 – Gut

Naioma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Barb am 3. Aug. 2021
Hi Anonymous, Thank you for taking the time to rate your stay at the Waikanae Beach Top10. We hope to see you again in the future. Nga Mihi Team Waikanae Beach Top10.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Was reasonably priced for being right on the beach and at short notice, late check in was easy and when I booked over the phone the guy was friendly and helpful. The bed was pretty uncomfortable and the duvet had a couple of stains on it which wasn’t ideal but other than that was happy with our stay
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Barb am 7. Juli 2021
Hi anonymous, Thank you for taking the time to complete the online review of your stay here at the Waikanae Beach Top10 Holiday Park. We sincerely apologise for the duvet mishap so we do hope you brought this to our office staffs attention straight away so we could of rectify this for you. Our team are delighted that you received value for money and that we made the late arrival check-in easy for you. Our team strive for service excellence so it's awesome that you were made to feel comfortable throughout the booking, arrival and departure process. Thank you for letting us know how much you enjoyed your stay and we do hope to see you again in the future. Team Waikanae Beach Top10.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
My refund
Aufenthalt von 2 Nächten im Mai 2021
Antwort von jes am 23. Juni 2021
Hi Anonymous, Would you be willing to elaborate on your comment regarding 'my refund', has this been issued or is it still to be done? Please email or call us if you need any further assistance. Kind regards, Top10 Gisborne

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Barb am 17. Juni 2021
Hi anonymous, We are delighted that you had a great stay at the Waikanae Beach Top10 Holiday Park in Gisborne. We do hope you visit us again real soon and thank you for taking the time to complete the online review. Team Waikanae Beach Top10.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
awesome people... awesome price... awesome place
Aufenthalt von 3 Nächten im Mai 2021
Antwort von jes am 5. Juni 2021
Kia ora Anonymous, You are awesome! Thank you for your fabulous feedback regarding our people, the price and the location. We welcome you back anytime. Please recommend us to your family and friends. Nga mihi TOP10 Gisborne

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Value for money was disappointing.
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Barb am 28. Mai 2021
Tena Koe anonymous, Thank you for reviewing and rating your stay at the Waikanae Beach Top10 Holiday Park. Not too sure what type of accommodation you had which makes it difficult to respond fairly to the comment you have made. Our park has 50 rooms which vary in price and layout and over 100 camp sites. We are on a beachfront location, we are only 10-15 minutes walk from our city centre and to many of our most popular restaurants and cafes. All prices include full use of our undercover heated swimming pool, full use of communal facilities at no extra cost and unlimited Wifi for all devices. When guests make a booking, everything we have here is all included in this cost, guests are not just paying for a room or a camp site. We appreciate your feedback and being more specific with what you are disappointed with would be very helpful in the future. Thanks again and we hope to see you again. Team Waikanae Beach Top10.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very basic kitchen...
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Barb am 28. Mai 2021
Hi Anonymous, Thank you for taking time to rate your stay at the Waikanae Beach Top10 Holiday Park. Not too sure what you mean by basic as we provide all of the necessary appliances guests need in a kitchen. It is up to guests to provide their own cooking utensils however, we are more than happy to provide pots etc on request. We do hope to see you again in the future and thanks again for the feedback. Thank you Team Waikanae Beach Top10.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
The room wasnt clean ie toiletpaper stuck on mirror and on showerfloor with ants Stain on wall by toilet Couldnt use one communal kitchen as shut .Overpriced for what it was
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Barb am 28. Mai 2021
Kia Ora anonymous, Our team appreciate you taking time to complete the online review and your honesty regarding the experience during your stay. It's disappointing to read that we did not meet all of your expectations. I'm hoping that you mentioned all of your concerns during your stay to our front of house or housekeeping team as they would've been more than happy to address all of your concerns straight away. If you would like to discuss anything further, please don't hesitate to contact us. We appreciate your feedback and we hope this does not deter you from returning. Thanks again Team Waikanae Beach Top10.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Clean and comfortable.
Aufenthalt von 1 Nacht im Mai 2021
Antwort von jes am 17. Mai 2021
Hi expedia user, Thank you for taking the time to leave us a review about your stay at Waikanae Beach TOP 10 Holiday Park. We really appreciate your feedback regarding clean and comfortable facilities. We would love to have you stay again soon. All the best from the Waikanae Team

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I thought I had booked room with bathroom toilet..was disappoint ed room only ...but facilities. Not too far from room an d clean..
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Barb am 11. Mai 2021
HI Anonymous, Our team appreciate you taking the time to complete the online survey of your stay here at Waikanae Beach Top10 Holiday Park. It is common for guests to not read in full or misunderstand the type of accommodation they are booking. We hope that you were not too disappointed with your room and we thank you for your kind feedback about the cleanliness of the facilities and the room. Thanks again and we hope to see you again. Team Waikanae Beach Top10.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We could walk where we wanted to go
Aufenthalt von 2 Nächten im April 2021
Antwort von Barb am 11. Mai 2021
Hi Anonymous, Thank you for the feedback regarding your stay at the Waikanae Beach Top10 Holiday Park. We are within walking distance of most restaurants, cafes and our city centre and of course, only a stone's throw away from our beautiful beach. We would love to have you stay again so please don't leave it too long before you return. Thanks again Team Waikanae Beach Top10.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Good facilities
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Barb am 11. Mai 2021
Hi Anonymous, Thanks so much for taking the time to rate your stay at the Waikanae Beach Top10 Holiday Park. We appreciate your feedback and hope to see you again in the future. Thank you Team Waikanae Beach Top10.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im Mai 2021
Antwort von jes am 17. Mai 2021
Hi expedia user, Thank you for taking the time to leave us a review about your stay at Waikanae Beach TOP 10 Holiday Park. We really appreciate your promoter score of 4 out of 5 stars, this helps boost our online rating, as a popular holiday destination! We would love to have you stay again soon. All the best from the Waikanae Team

8/10 – Gut

Gerard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not good value !
The Waikanae Holiday Park is very good as far as holiday parks go, with clean spacious facilities. The park even has a covert heated swimming pool, children's playground and tennis court. My cabin had a bunk bed and table and three chairs, nothing else. I had to use communal shower, toilet and water supply. Considering all this, I must say, the accommodation at the Waikannae Holiday Park was the least value for money stay I have ever had !
Aufenthalt von 2 Nächten im April 2021
Antwort von Barb am 11. Mai 2021
Hi Gerard, Thank you for your feedback regarding your stay at the Waikanae Beach Top10 Holiday Park. It's disappointing to see that you feel you did not receive value for money. You have mentioned however about our covered heated swimming pool, the children's playground and the tennis court which appears to be spoken about in a positive light. The booking was made online which prior to making the booking, all guests are able to read exactly what type of room they are receiving for the price that they pay. Upon checking your booking, you paid $96.05 per night for two guests which work out to $48.05 per person. We are also on a beachfront location, only a 10-15 minute walk to our city centre and to many of our most popular restaurants and cafes. We provide unlimited Wifi and Sky TV in the communal TV room. Guests also receive all linen, towels and beverages along with full use of the communal kitchen and great service. We would love to see you again in the future and if that does happen, why not try one of our Ocean View Apartments next time. Thank you and take care. We hope to see you again real soon. Team Waikanae Beach Top10.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay but the staff made it extra by going out of their way to accommodate our requests - we really appreciated it. We also appreciated their consideration for our mobility limitations so we were located right next to our parking spot. Will definitely be back. Thank you
Aufenthalt von 1 Nacht im April 2021
Antwort von Barb am 23. Apr. 2021
Hi Anonymous, Thank you for taking the time to review your stay here at the Waikanae Beach Top10 Holiday Park. Our team are very grateful for your feedback and we will be sure to let them all know of your appreciation. One of our team goals is to strive for service excellence and it appears that you experienced exactly that which makes us so happy. We want nothing less than for our guests to have a memorable experience. We do hope to see you again real soon so please let your friends and family know or bring them along with you next time you visit. Thanks again Team Waikanae Beach Top10.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, comfortable bed, really clean, but cabins in need of refurbishment. Bathroom very dated and worn. Other rooms are newer so experiences may differ!
Aufenthalt von 1 Nacht im April 2021
Antwort von Barb am 16. Apr. 2021
Hi anonymous, Thanks so much for taking the time to complete the online review of your stay at the Waikanae Beach Top10 Holiday Park. We cannot tell what type of room you stayed in as we do not have your name to check. We complete various upgrades each year and because accommodation is in such high demand at the moment in Gisborne, we do need to wait until we are quieter in order to prioritise what needs to be done as these all take time to complete. We do hope this does not deter you from returning and maybe next time, you can try one of our newer apartments. Thanks again Team Waikanae Beach Top10.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Over priced room with nothing in it, did have a shared kitchen and shared toilets & Showers
Aufenthalt von 1 Nacht im April 2021
Antwort von Barb am 16. Apr. 2021
Hi Anonymous, We appreciate you taking time to complete the online survey of your stay at the Waikanae Beach Top10 Holiday Park. Based on your comments, we are guessing you stayed in a standard cabin. When booking online, we cannot stress enough how important it is to know exactly what you are booking. All the websites have a detailed description of the rooms and what is provided with that room for the cost . We do value all feedback and we do hope that you visit us again in the future. Thanks again. Team Waikanae Beach Top10.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The weather was awesome.the camp is always clean and has friendly staff ,always willing to help with any enquiries
Aufenthalt von 1 Nacht im April 2021
Antwort von Barb am 16. Apr. 2021
Hi anonymous, Our team here appreciate the awesome feedback you have given your stay at the Waikanae Beach Top10 Holiday Park. When Gisborne turns on the weather, it is absolutely magical. Our beachfront location boasts some awesome views so we are delighted you got to enjoy our park and the surrounding area. We are very happy to see that you experienced our friendly Gizzy hospitality so great, thank you for acknowledging how great our team are. Thanks again for the great comments and we hope to see you again real soon. Take care Team Waikanae Beach Top10.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Room partially made and sort of clean.... no cooking equipment, plates or utensils available anywhere...
Aufenthalt von 1 Nacht im April 2021
Antwort von Barb am 16. Apr. 2021
Hi Anonymous, Our team are very thankful for you taking the time to complete our online survey of your stay at the Waikanae Beach Top10 Holiday Park. Based on your comments, we are guessing that you stayed in one of the standard cabins. These cabins only have the bottom sheet put on and the blankets are nicely folded and left at the end of the bed. Tea and coffee are provided in these room so we only provide the coffee cups. We have not supplied any crockery or cooking utensils for the past seven years as it started to become very costly to the park with items going missing on a daily basis. We do hope to see you again and we do appreciate and value all feedback. Thanks again Team Waikanae Beach Top10.

6/10 – Okay

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Stayed in 2 bedroom unit. Very old and tired. Stained carpet and creaky doors. Shower pressure terrible, chipped paint and old. But clean , clean floor and sheets. We used fold out couch - which had old sheets on it. Maybe they werent expecting us to pull it out?!. Air vent in bathroom was full of fluff and looked like it hadnt been cleaned in years. Parking is super tight - we have a people mover and it was a nightmare if the other cars were there. However. Friendly lovely staff. The pool is awesome. Cool slide. Games room is poor - the one arcade game - air hockey was broken. They had a chessboard but had broken parts. Good playground for little kids. Overall - we didnt think was “top10” standard. But was ok. Beautiful beach and awesome pool. But not worth the price for such old rooms.
Aufenthalt von 2 Nächten im März 2021
Antwort von Barb am 16. Apr. 2021
Hi Anonymous, Thanks for the great feedback and your honesty regarding your stay at the Waikanae Beach Top10 Holiday Park. We try to take all feedback on board as this helps us pave the way to making the necessary improvements to help make your next stay more comfortable. We try to do a couple of upgrades each year and with the accommodation in Gisborne being in such high demand at the moment, it makes it hard to start on these units. We have done so much improvements over the past three years and we do know that there is so much more to do which includes the games room but like everything, this all takes time. We do hope this does not deter you from returning in the future as we would love to have you return. We will look forward to your next visit. Thanks again Team Waikanae Beach Top10.