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Bewertungen von The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

3 out of 5
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
191. Jalan Magazine, George Town

Bewertungen

8,2

Sehr gut

49 von insgesamt 127 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
49 von insgesamt 127 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 127 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 127 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 127 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,0/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Maya

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2022
Antwort von The Management am 23. Nov. 2022
Dear Maya, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Super Zimmer bzw Wohneinheiten, groß und modern (zumindest nach dem wir das erste Zimmer angewählt haben, war veraltet und die Möbel komplett versüfft), Frühstück absolut nicht gut, sehr geringe Auswahl und gab nur Gabel und Löffel zum Frühstück. Messer gab es nicht. Frühstücksraum war zu kalt durch Klimaanlage, ist bald erfroren
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Wani - Reservation Team am 8. Nov. 2019
Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing M Summit 191 Executive Hotel Suites for your recent visit to Penang. Your review is very crucial for us to improve our service, so from every staff of M Summit 191 Executive Hotel Suites, we appreciate and sincerely thank you for it. We are deeply sorry for the inconvenience caused to you, we will look into this matter and make the necessary improvement as soon as possible. We hope to serve you again if you were to travel to Penang in the near future. Once again, from the management of M Summit 191 Executive Hotel Suite, Thank you very much for the review! Kind Regards, The Management

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel located at a great location. Everything was clean, staff were professional and helpful, facilities were new.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von mila am 17. Juli 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 – Okay

Christy

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The customer service was disappointed.Had a mis-matched booking record (booked 3 rooms,but only 2 rooms shown in their record). I took their initial suggestion to call Expedia and I received confirmation of my booking is correct,however,during check in,they claimed they still do not have Expedia's confirmation for the third room's booking,and suggested again me to call Expedia,but I refused as I felt that is between them and Expedia for such incident, they should do the verification instead of asking the customer to do it. Eventually I received 3 rooms per my booking and my experience with the hotel is good. But I strongly feel that the hotel staff should be equipped with better problem solving skills as to able resolve any problems in different situations quickly.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Wai Yee

Gut: Sauberkeit und Zustand der Unterkunft
The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights
Aufenthalt von 5 Nächten im April 2024
Antwort von The Management am 7. Mai 2024
Dear Wai Yee, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

Anderson

Aufenthalt von 4 Nächten im April 2024
Antwort von The Management am 24. Mai 2024
Dear Anderson, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 – Hervorragend

Yeo Chee

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staffs was very attentive and helpful both at Concierge and Housekeeping. Special thanks to front desk Ms Zulaika for service rendered. Will strongly recommend to friends and family.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Management am 30. Apr. 2024
Dear Yeo Chee, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team including Zulaika. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 – Hervorragend

Brad, Portland

Aufenthalt von 4 Nächten im April 2024
Antwort von The Management am 10. Apr. 2024
Dear Brad, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 – Hervorragend

Jen, Elanora

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We had a perfect 3 night stay at the Granite. The suite is an amazing big suite and beautifully decorated in traditional colours. The bed is super comfy and large. The location is perfect and walking distance to all the streets art and other attractions. The rooftop pool is making and great views over the city and the roof top bar, just tops it all. I can highly recommend hiring a tuk tuk bicycle ride at night. We had the best night with our rider taking us round the street art through little India upto the sea front. It really made our stay in Penang perfect. Go up the hill also, we spent over 5 hours up the hill and loved the walks and cooler air. Our only regret is we didn’t have longer in Penang. Thank you Granite hotel and Penang we will be back some day.
Aufenthalt von 3 Nächten im März 2024
Antwort von The Management am 2. Apr. 2024
Dear Jen, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

10/10 – Hervorragend

k

Aufenthalt von 3 Nächten im März 2024
Antwort von The Management am 2. Apr. 2024
Dear k, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 – Gut

Philip

Gut: Sauberkeit und Zustand der Unterkunft
They should drop the word luxury from the name, it isn’t luxury, but it is good, good location, safe, clean, friendly staff. Breakfast was free so ok, but I wouldn’t pay for it. Room was large, plenty space. We had no toilet paper, had to go and ask, but they brought it up. Mugs and glasses were provided, but no way to wash them, and they weren’t replaced at all during our stay The rooftop bar was disappointing as it is quite expensive. Go next door to the Wembley instead, bar is higher and prices much more reasonable.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von The Management am 16. Feb. 2024
Dear Philip, thank you for staying with us at The Granite Luxury Hotel and writing us a review. Please accept our profound apologies for the inefficiency. We had carried out the necessary actions. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

6/10 – Okay

Jillian Lorraine

Gut: Sauberkeit und Zustand der Unterkunft
Antwort von The Management am 31. Jan. 2024
Dear Jillian Lorraine, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 – Gut

Nga Chi

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Management am 31. Jan. 2024
Dear Nga Chi, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

2/10 – Ungenügend

hang yee

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von The Management am 5. Jan. 2024
Dear hang yee, thank you for your candid review. We are sorry to hear that you were not satisfied with your stay. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

8/10 – Gut

nongnuth

Mit einer Gruppe gereist
Gut: Sauberkeit
การเอารถมารับส่งหน้ารร. ไม่สะดวกมากๆ ทุกอย่างดีหมดยกเว้น ความสะดวกในการรับส่ง เพราะไม่มีถนนที่กว้างพอให้รถมารอรับได้และไม่สามารถกลับรถได้ต้องถอยหลังออกเท่านั้น
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Management am 20. Dez. 2023
Dear nongnuth, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

James Seng Hee

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The best stay I have during my trip to penang, great staff! Would recommend.
Aufenthalt von 7 Nächten im November 2023
Antwort von The Management am 7. Dez. 2023
Dear James Seng Hee, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 – Hervorragend

Leng

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
All is okay except the music is loud even after 10pm.
Aufenthalt von 2 Nächten im November 2023
Antwort von The Management am 24. Nov. 2023
Dear Leng, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

Siew Loong

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Comfortable
Awesome, except we are not use to have the bed room without the widow
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von The Management am 18. Nov. 2023
Dear Siew Loong, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

6/10 – Okay

Tzu Ta

Mit der Familie gereist
Bathroom got bad smell all the time
Aufenthalt von 1 Nacht im September 2023
Antwort von The Management am 28. Sept. 2023
Dear Tzu Ta, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

6/10 – Okay

Zhi Yan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Had a very bad first day check-in with property unable to combine my beds for baby and still wanted to charge extra. Booked breakfast but was told booking did not include breakfast. Asked them to call by by 7am to confirm but did not on the first morning. Luckily expedia confirmed my breakfast. Was shocked it was not a freeflow buffet. On the last day, reception called and lied checkout time is 11am. We rushed with toddler down and forgot several items. Was very angry and asked why they had an earlier check out and then reception said checkout is 11am-12noon. Whilst I understand the need to clean the rooms, they have 2-3hrs to do it. Do not understand the rush. Luckily Ika managed to find the items for us else we would have lost about $150 worth of items in the rush. There is also a renovation going on on 11th floor and swimming pool. We would have liked the rooms if service was much better as the hotel is in excellent location opposite shopping malls.
Aufenthalt von 5 Nächten im September 2023
Antwort von The Management am 28. Sept. 2023
Dear Zhi Yan, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

10/10 – Hervorragend

Karl

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Pool was lovely - cantilever variety, infinity and very high up. Room was massive. Staff were hugely friendly.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von The Management am 19. Aug. 2023
Dear Karl, we are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. As a hotelier, we always go beyond the extra-mile to ensure our guests have an excellent stay. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We hope to welcome you back in the near future.

6/10 – Okay

siew wah

Mit einer Gruppe gereist
Gut: Sauberkeit
Can hear the pub music and car-lift noise. Disappointed with my stay.
Antwort von The Management am 19. Aug. 2023
Dear siew wah, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

8/10 – Gut

DAEHEE

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Juli 2023
Antwort von The Management am 21. Juli 2023
Dear DAEHEE, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 – Hervorragend

JunQiang

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 1 Nacht im Juli 2023
Antwort von The Management am 14. Juli 2023
Dear JunQiang, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

8/10 – Gut

Lee Hiah

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Hotel lobby is spacious, inviting and pleasing. Room is new and in excellent condition, also very clean. Hotel location is great as you can easily walk to popular eateries within 10-20 mins taking into consideration traffic jams during peak hours. However, do note that only suites come with a coffee machine which is not welcome by me as I need my cup of kopi o kosong to start my day. Otherwise, it's a great place to stay for your vacation!!
Aufenthalt von 3 Nächten im Juli 2023
Antwort von The Management am 13. Juli 2023
Dear Lee Hiah, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. We do provide 2in1 & 3in1 local Penang coffee. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 – Gut

Yoong Fong

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2023
Antwort von The Management am 23. Juni 2023
Dear Yoong Fong, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 – Gut

Lim

Aufenthalt von 3 Nächten im Juni 2023
Antwort von The Management am 21. Juni 2023
Dear Lim, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 – Gut

Dr Winston

Aufenthalt von 3 Nächten im Juni 2023
Antwort von The Management am 20. Juni 2023
Dear Dr Winston, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 – Gut

Belinda

Gut: Sauberkeit und Zustand der Unterkunft
Good but the ock is separate and not connected Convenient rea
Aufenthalt von 2 Nächten im Mai 2023
Antwort von The Management am 8. Juni 2023
Dear Belinda, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We hope to welcome you back in the near future.

4/10 – Schlecht

Brendan Thomas

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
If you plan on sleeping between 8pm and 12 midnight it will not happen as there is a karaoke music bar, very noisey and constant every night. When you book there will be no mention of the bar or noise created by it, you get the pleasure of finding out on your first night of holiday.
Aufenthalt von 7 Nächten im Mai 2023
Antwort von The Management am 18. Mai 2023
Dear Brendan Thomas, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

Djuni

Aufenthalt von 2 Nächten im Mai 2023
Antwort von The Management am 30. Mai 2023
Dear Djuni, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 – Gut

Yew hock

Aufenthalt von 3 Nächten im April 2023
Antwort von The Management am 4. Mai 2023
Dear Yew hock, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 – Gut

Cindy

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A nice hotel with very friendly staff
Aufenthalt von 1 Nacht im April 2023
Antwort von The Management am 7. Apr. 2023
Dear Cindy, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 – Hervorragend

Gordon

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im März 2023
Antwort von The Management am 17. März 2023
Dear Mr Gordon, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 – Hervorragend

Elizabeth

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This is a high rise hotel with great view of Georgetown, Penang Island in Malaysia. View at night with nice breeze was beautiful. Our room was spacious with nice amenities, clean and good water pressure showers! Staff for parking was helpful and friendly as you park the car in an automatic vertical elevator and as guest given a card to access car at anytime via free validation card. Parking staff also got early morning cab for non urgent clinic appt nearby. There are signs for “restaurant” but found out restaurant still a “work in progress.” Lots of restaurants nearby, street hawker food stalls, shopping mall, coffee shops, buses, etc. A must to see is the infinity pool on top floor! WOW! One part of pool the bottom is glass so you can look straight down to ground level. 😅
Aufenthalt von 4 Nächten im März 2023
Antwort von The Management am 13. März 2023
Dear Elizabeth, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

8/10 – Gut

Len, Croydon

Gut: Sauberkeit und Zustand der Unterkunft
For a property claiming to be luxury, there is definitely a lack of ammenities. Laundry facilities supposed to on site on their website but was told it is no longer available. Location is close to transport and food.
Aufenthalt von 5 Nächten im März 2023
Antwort von The Management am 13. März 2023
Dear Len, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Our self laundry machine is out of order for a few days. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

KOK

Aufenthalt von 2 Nächten im Januar 2023
Antwort von The Management am 7. März 2023
Dear Kok, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 – Hervorragend

Eamon

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Convenient location, well appointed, sizeable suites andmire importantly, very friendly, attentive and efficient staff
Aufenthalt von 2 Nächten im Januar 2023
Antwort von The Management am 7. Feb. 2023
Dear Eamon, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 – Hervorragend

Michael

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2023
Antwort von The Management am 25. Jan. 2023
Dear Mr Michael, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

6/10 – Okay

Nadia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Room did not have any bedroom slippers, floors in the room were dusty and sandy and parking for larger vehicles were a bit of a hassle.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von The Management am 19. Jan. 2023
Dear Ms Nadia, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

Adelene

Aufenthalt von 1 Nacht im Dezember 2022
Antwort von The Management am 18. Nov. 2023
Dear Adelene, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

6/10 – Okay

Bobby, Vancouver

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Management staff was excellent but hotel is too noisy
Aufenthalt von 11 Nächten im November 2022

6/10 – Okay

KUMPOON

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Service Apartment Will be appropriate
Would have been. enter if the common area is also Air Con., Property per se is satisfactory., Nothing to shout about.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von The Management am 31. Okt. 2022
Dear KUMPOON, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 – Hervorragend

Herbert

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I chose the property as they have option for suite, ie the bedroom is separate with a door. so i can use the dining area for my business discussion
Aufenthalt von 4 Nächten im September 2022
Antwort von The Management am 7. Okt. 2022
Dear Mr Herbert, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. Our unique suites are one of the many things our hotel has to offer. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 – Okay

Swee Loong

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

Joehari

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice room size, clean, great shower and overall comfortable stay
Aufenthalt von 3 Nächten im Mai 2022
Antwort von M Summit 191 Executive Hotel Suites am 31. Mai 2022
Dear Joehari, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay.

10/10 – Hervorragend

Toh

Aufenthalt von 4 Nächten im April 2022
Antwort von M Summit 191 Executive Hotel Suites am 9. Mai 2022
Dear Toh, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Ken, General Manager am 7. Feb. 2022
Dear guest, thank you for your generous review score, we are glad to hear that you enjoyed your stay. Do stay safe and we hope to see you again in the near future.

8/10 – Gut

Soon Chye

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Ken, General Manager am 30. Dez. 2021
Dear Soon, thank you for your positive review score, we are glad to know that you enjoyed our suites. Do stay safe and we hope to see you again in the near future.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Every time need to validate parking ticket and Reception is at level 14. Only 2 lifts serving the whole hotel block. Bell Boy service only available after 12noon. Inroom facilities like drinking water only only 1 small bottle perday, laundry only provide 1 no's. perstay. Very small lobby which unable to handle if 3-4 room check in/out at once. Security is good as no outsiders can access Without room key car at the lift .
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Ken, General Manager am 29. Dez. 2021
Dear guest, thank you for your candid review, we are sorry to hear that you did not enjoy your stay. Our management has been informed of all the issues you have mentioned and will take the necessary actions. Do stay safe and we hope to see you again in the near future.