Dear Marco, Thank you so much for having chosen our hotel for your stay in Your satisfaction is our priority. Thank you again for your brilliant review, we so look forward to welcoming you back to our home again.Best regards,

Cher Thomas, Mille mercis pour votre commentaire. Au plaisir de vous accueillir de nouveau pour une nouvelle parenthèse dans notre établissement.Cordialement

Dear Sergen, Thank you for the review and the almost-perfect mark ! Please, don’t be afraid to contact us to tell us what we could do next time to score the fifth star.Best regards,

Dear Pierre, Thank you so much for your feedback, we are truly happy you enjoyed your stay with us. We are looking forward to seeing you again soon. Kind regards,

Dear Alexander, Thank you very much for taking the time to write this warm feedback! We are delighted to know that you’ve kept a good memory of your stay in our hotel It is always a pleasure to receive positive feedback regarding the friendliness of the team.We hope we may welcome you for your next trip in Geneva. Yours sincerly,

Dear Patric, A warm thank you from the entire N'vY Hotel's team. We are delighted to read that you had a good experience staying with us and we really hope to see you again soon. Best regards,

Dear Janet, A warm thank you from the entire N'vY Hotel's team. We are delighted to read that you had a good experience staying with us and we really hope to see you again soon. Best regards,

Cher Christian, Merci à vous pour cette jolie note laissée suite à votre séjour dans notre hôtel. Nous sommes très contents d’avoir contribuer à la réussite de votre séjour.Bien à vous,

Dear Marlies, Thank you very much for the great feedback and score, we were delighted to read that you had a great time. Looking forward to welcome back you soon. Warm regards,

Dear Raymond, What a fantastic feedback! We surely thank you so much for taking some of your time to write this and feel so grateful you are sharing your experience with us. We look forward to welcoming you again at the Hotel N'vY and remain at your entire disposal for any further request.Best regards.

Dear Guest, We appreciate you taking the time to hare your experience with us. Our sincere apologies for the fact that not every aspect of your stay was up to your expectations. Despite this, we hope you will consider staying with us again is the future. If so, please do not hesitate to contact us to accomodate all your needs. Best regards,

Dear Markus, We were delighted to read your overwhelmingly positive feedback. We are pleased that you chose to stay at the N'vY Hotel and would love to host you again in the future. Best regards

Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our concierge to be friendly and helpful, and that our housekeeping service was very good and kept the hotel very clean.We apologize for any negative experiences you had with our staff, particularly with regards to the morning buffet service. We will make sure to address this with our team to ensure that all guests receive the level of service they deserve.Regarding the free use of public transportation, we apologize for not informing you at the reception. This is a benefit that we offer to our guests and we will make sure that our reception staff is more attentive to communicating this in the future.Thank you again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Kind regards,

Dear Maik, We are happy to know your overall stay was to your satisfaction, we are nevertheless sorry that we fell short providing our usual standards during breakfast service. Your feedback has been share with the apropriate department to prevent these issues from occurring in the future. Best regards,

Dear Madam, Dear Sir, I thank you for taking some of your time to leave this feedback following your stay with us. I feel really sorry to read about your unsatisfaction and sincerely hope we could have made some more efforts to reach your expectations. I take good note of your various concerns and will surely forward them to our team managers. I wish you a great evening. Best regards,

Merci beaucoup pour votre retour. Nous espérons vous revoir très bientôt. Excellente journée à vou

Merci beaucoup pour votre retour. Excellente journée à vous

Thank you so much!! Have an excellent day.

Merci pour votre retour. Excellente journée à vous.

Thank your for your nice comment that we take a good note. Have an excellent day.

Thank you for your note and we hope to see you again. Best regards

Dear Madam, Dear Sir, Thank you very much on behalf on the N'vY team for this nice comment. We hope you have enjoyed your stay and will be back for a new experience. Have a great day. Kind regards,

Dear Madam, Dear Sir, We thank you very much for your this very good grade you are giving us following your last stay with us and sincerely hope we will the opportunity to welcome you again in the future. We surely remain at your entire disposal and wish you a nice day. Kind regards,

Dear Madam, Dear Sir, We thank you very much for your this amazing grade you are giving us following your last stay with us and sincerely hope we will the opportunity to welcome you again in the future. We surely remain at your entire disposal and wish you a nice day. Kind regards,

Dear Madam, Dear Sir, We would like to thank you very much for your last comment following your stay with us. We are happy to read you have a nice time overall. However, we surely take in great consideration the few negative aspects which you encountered and which made your journey less comfortable. We completely understand your feeling and will definitely try to improve on those points. We wish you a lovely day. Kind regards, Hubert Viard Director

Chère Madame, Cher Monsieur, Nous vous remercions infiniment pour votre retour au sujet de votre dernier séjour. Nous sommes heureux de constater, grâce à votre note, que votre séjour se soit bien déroulé. Nous vous souhaitons une belle journée et au plaisir de vous recevoir à nouveau,

Dear Madam, We thank you very much for taking some of your time to leave your opinion following your stay with us. We wished you could have had a better stay with your family and hope we can have the chance to welcome you again in the future in better conditions. We surely remain at your entire disposal and wish you an excellent day.

Dear Madam, We thank you very much for your feedback and hope you enjoyed your stay with us. We remain at your entire disposal for any further request and wish you an excellent day.

Dear Madam, Dear Sir, It was a great pleasure to welcome you to our property and we hope you had the best time ever. We thank you for taking some of your free time to leave such a nice comment. We wish you a great day. Kind regards,

Dear Madam, We all thank you for this very good grade you have left regarding your stay at our N'vY hotel. It was a pleasure to welcome you and we hope we will have the opportunity to see you again. We wish you a lovely day. Best wishes,

Dear Sir, We would like to thank you very much for sharing your feedback following your last stay with us. We feel very sorry you did not enjoy it as much as we would have liked. We take good note of your comments and hope we will have the opportunity to welcome you again in better conditions. We remain at your entire disposal. We wish you an excellent day. Best regards,

Chère Madame, cher Monsieur, Un grand merci à vous pour votre avis concernant votre dernier séjour au sein de notre hôtel N'vY. Nous sommes ravis que vous ayez passé un excellent séjour parmi nous et serions vraiment heureux de vous accueillir à nouveau dans le futur. Nous vous souhaitons une belle soirée. Au plaisir

Dear Madam, Dear Sir, We would like to thank you very much for your kind feedback and hope you enjoyed your stay. We look forward to welcoming you again. Best wishes,

Dear Madam, Dear Sir, We thank you very much for this very nice grade and hope your stay fulfilled your expectations. We wish you a great day. Kind regards.

Dear Mr Krombholz Sven, We thank you for your feedback, which we completely understand. Indeed, for strict sanitary reasons, our Hotel N'vY cannot reopen its doors. The decision which has been taken is to relocate all our guests to our sister hotel *Royal Hotel" with the same conditions, located only a few minute walk to our property. We surely remain at your entire disposal for any further request and we hope to welcome you for your futur stay. We wish you a great day. Hubert Viard Hotel Director

Cher Client, Je vous remercie d'avoir pris le temps de noter l'hôtel Royal. Afin d'améliorer nos services, n'hésitez pas à revenir vers nous afin de préciser votre déception. Je reste naturellement à votre entière disposition pour tout complément d'information. En vous souhaitant une excellente soirée. Bien à vous

Dear Madam, Dear Sir, We would like to thank you very much for your review and hope you had a pleasant stay in our MANOTEL group. We surely remain at your entire disposal for any further request and wish you an excellent evening.

Dear Madam, Dear Sir, We would like to thank you very much for your comment. We appreciate your feedback ! We're looking forward to welcome you again for your next trip im Geneva. Best regards

Thanks for staying with us. We appreciate your feedback! Have an excellente day.

Thanks for staying with us. We appreciate your feedback! Have an excellente day.

Dear Madam, Thank you for your return and this note. We hope to see you again in our hotel N'vY. We stay at your entire disposal. Best regards

Dear Madam, Dear Sir, We thank you very much for leaving your review regarding your last reservation at the N'vY hotel! We feel very sorry your experience among us did not fulfill all of your expectations. We certainly take in great consideration these few aspects you disliked and will inform our concerned managers about it. We will surely remain at your entire disposal if you need and wish you a great day. Sincerely,