Außenpool (je nach Saison geöffnet)
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Bewertungen von Crossroads Inn & Suites

2.5 out of 5
Crossroads Inn & Suites
Gatlinburg, TN

Bewertungen

7,8

Gut

387 von insgesamt 1065 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
337 von insgesamt 1065 Gästebewertungen haben eine Bewertung von 8 - Gut" "
173 von insgesamt 1065 Gästebewertungen haben eine Bewertung von 6 - Okay" "
95 von insgesamt 1065 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1065 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,8/10

Personal & Service

7,2/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Markus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Großes Zimmer. Lager: Nur wenige Meter von der Gatlinburger "Fußgängerzone" enfernt. Preis-/Leistungsverhältnis war ordentlich. Von vieren während unseres Aufenthalts in Tennessee genutzten Hotels war dieses das Beste. Allerdings war das Frühstück wie üblich in Hotels dieser Kategorie nur sehr dürftig.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von peter am 6. Aug. 2022
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 – Hervorragend

Edna

Mit der Familie gereist
I only have one complaint - parking! We had a handicap room but two nights there was no parking close to our room and had to park in a rather undesirable place. I would suggest numbered assigned parking spaces.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Darianni

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this place , I recommend
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Julian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Crossroads in was conveniently located in the heart of Gatlinburg with almost anything you needed within walking distance. the receptionists were very polite and professional. the room was clean and quiet. and finally the property was well kept. I would stay here again.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Paulette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Michaela am 24. Mai 2024
Hi Jose!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

10/10 – Hervorragend

Tim

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Michaela am 23. Mai 2024
Hi Tim!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

10/10 – Hervorragend

Shelley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Motel was clean and we have used this motel for years.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Michaela am 21. Mai 2024
Hi Shelley!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was a lot of room - a couch and office area with desk in a separate room. Also the Jacuzzi/jet tub was extra large and an added bonus.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Crossroads Inn & Suites am 21. Mai 2024
Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Aron

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyable stay with big, welcoming rooms. Breakfast was a suprising delight.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Crossroads Inn & Suites am 21. Mai 2024
Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon

8/10 – Gut

Trudy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michaela am 21. Mai 2024
Hi Trudy!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

6/10 – Okay

Paula

Mit der Familie und kleinen Kindern gereist
The man behind the desk at check in was a bit rude. The lady was friendly. The little kiddy pool didn’t have water in it. It’s one reason I booked this hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Michaela am 13. Mai 2024
Hi Paula.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We hope you will give us another chance when you return to Gatlingburg.Have a great day!

10/10 – Hervorragend

Regina

Mit der Familie gereist
Great place to stay. Would stay again. Only downsize is the parking
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Michaela am 12. Mai 2024
Hi Regina!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Brenda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our first trip to Gatlinburg and wecare in love. ❤️ Our room is fantastic!! Front desk staff was so friendly. Room very spacious and clean. Great view from window. Will definitely stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michaela am 12. Mai 2024
Hi Brenda!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Michaela am 12. Mai 2024
Hi Michael!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for being right in the heart of Gatlinburg! Clean rooms, friendly staff and terrific breakfast! Can't wait to try out the pool when it's in season! (It was closed during our stay but they were cleaning it throughly to prep it for opening)
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michaela am 8. Mai 2024
Hi Amanda!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great stay! We got there early but they still let us park and go do Gatlinburg things until we were ready to check in in the evening. It was a super easy walk to just about everywhere in Gatlinburg. Crossroads will be at the top of the list of places to stay next time we are in Gatlinburg. Thank you Crossroads!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michaela am 7. Mai 2024
Hi Scott!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

8/10 – Gut

shelley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is an older hotel in the middle of downtown Gatlinburg. The rooms were clean and updated. You can walk right out of your room to the strip to shop or dine. Upon arrival our refrigerator and microwave were not working. However, the staff was very friendly and helpful to get us to a room that was in working order. The breakfast was good and located on the top floor with a nice view. We would stay here again if visiting downtown Gatlinburg.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nathalia team Front Desk am 2. Mai 2024
Dear guest, Receive a warm greeting from the Crossroads inn & Suites. Thank you very much for your comments and the score awarded. we are pleased to know that we met your expectations. We wait for you in the next opportunity.

10/10 – Hervorragend

Breonna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Outdated tvs but otherwise it was nice
Aufenthalt von 3 Nächten im April 2024
Antwort von Michaela am 1. Mai 2024
Hi andrew!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are renovating the property to make your stay more pleasant (including the tvs). Hope you will come back soon.Have a nice day!

8/10 – Gut

Hanna

Gut: Sauberkeit und Personal & Service
Pretty good hotel to stay for the price! I did not think the breakfast was that great.
Aufenthalt von 3 Nächten im April 2024
Antwort von Michaela am 1. Mai 2024
Hi Hanna!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Adrian

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Michaela am 29. Apr. 2024
Hi Adrian!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

10/10 – Hervorragend

BRITTANY

Mit der Familie gereist
Room was clean & the property was clean! Just a great place right in the heart of Gatlinburg! My daughter and I were in town for a volleyball tournament and we were able to walk to everything! Saved a lot of money for parking fees too! You have to pay to park everywhere in Gatlinburg!
Aufenthalt von 2 Nächten im April 2024
Antwort von Michelle Ruiz am 21. Apr. 2024
Hi Brittany!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

8/10 – Gut

Crystal

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Only two things that bothered me was that water pressure in shower, and that pool was not up and running.
Aufenthalt von 4 Nächten im April 2024
Antwort von Michaela am 19. Apr. 2024
Hi Crystal.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property to make your stay more pleasant.We hope you will give us another chance when you return to Gatlingburg.Have a great day!

10/10 – Hervorragend

Maria

Mit der Familie gereist
Very good
Aufenthalt von 1 Nacht im April 2024
Antwort von Michaela am 18. Apr. 2024
Hi Maria!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Leah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very spacious and clean. It's also in a great location making it close enough to the main attractions (walking distance) but far enough so the property is very quiet. Staff was also friendly at the desk as well.
Aufenthalt von 2 Nächten im April 2024
Antwort von Michaela am 18. Apr. 2024
Hi Leah!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Baylie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, the staff was very nice. It’s close enough downtown so it’s very easy and convenient if you’re hanging out downtown. It’s perfect location to all the attractions.
Aufenthalt von 3 Nächten im April 2024
Antwort von Michaela am 18. Apr. 2024
Hi Baylie!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

2/10 – Ungenügend

Jeremiah

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I reserved the room a night before and at check in the room i was supposed to have had plumbing issue so they upgraded me they said to a suite on 4th floor but the elevator doesn't work and the free breakfast advertised is not available due to renovations going on. The suite has dirty floors the door frame looks like it's been kicked in. The bathroom sink missing a door and looks like crap. I honestly didn't even want to stay but when i booked it said nonrefundable so we stayed. Also the main pool still covered and kiddy pool looked llike Florida swamp water. I'm very unpleased
Aufenthalt von 1 Nacht im April 2024
Antwort von Michaela am 19. Apr. 2024
Hi Jeremiah.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We have just replaced our elevator with a brand new one, and for this reason we now have the breakfast room on the fourth floor open for our guests. We hope you will give us another chance when you return to Gatlingburg.Have a great day!

10/10 – Hervorragend

Homero

Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 28. Apr. 2024
Hi Homero!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was really nice and continently located definitely would be back
Aufenthalt von 3 Nächten im April 2024
Antwort von Michaela am 18. Apr. 2024
Hi Mark!Thank you for rating us, your feedback is very valuable to us.Have a nice day!

6/10 – Okay

Tony

Gut: Sauberkeit und Zustand der Unterkunft
Once the renovation is completed and the elevator is operational, it will be a really nice place to stay, maybe work on the parking a little to make it more accessible and easier.
Aufenthalt von 3 Nächten im April 2024
Antwort von Michaela am 18. Apr. 2024
Hi Tony!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

6/10 – Okay

Jeremy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Ausstattung
No breakfast as advertised. Elevators not working. Beds were comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Michaela am 19. Apr. 2024
Hi Jeremy.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We have just replaced our elevator with a brand new one, and for this reason we now have the breakfast room on the fourth floor open for our guests. We hope you will give us another chance when you return to Gatlingburg.Have a great day!

8/10 – Gut

Wanda

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von Michaela am 19. Apr. 2024
Hi Wanda!Thank you for rating us, your feedback is very valuable to us.Have a nice day!

10/10 – Hervorragend

Edgar

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Edgar!Thank you for rating us, your feedback is very valuable to us.Hope to see you soon!Have a nice day!

8/10 – Gut

Jessica

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The room itself was clean and no issues. The exterior is very dated and trash not put up properly so bears were getting into it nightly. Exterior could use a makeover but would definitely stay here again. Great location that is walking distance into Gatlinburg but at the outskirts so it’s not loud.
Aufenthalt von 2 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Jessica!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Carolyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
La estadía en este lugar fue agradable esta a unos pasos de las atracciones
Antwort von Michaela am 19. Apr. 2024
Hola Carolyn!Muchas gracias por tomarse el tiempo de escribirnos, su opinion es muy valiosa para nosotros.Nos alegra saber que cumplimos sus expectativas y esperamos que vuelva pronto. Have a nice day!

8/10 – Gut

Arthur

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Great for the price. If you’re looking for something close to all the Gatlinburg activities and not trying to break the bank you should def stay here. It’s very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Arthur!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

8/10 – Gut

Judith

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Michaela am 18. Apr. 2024
Hi Judith!Thank you for rating us, your feedback is very valuable to us.Have a nice day!

10/10 – Hervorragend

Bradford

Aufenthalt von 3 Nächten im März 2024
Antwort von Michaela am 18. Apr. 2024
Hi Bradford!Thank you for rating us, your feedback is very valuable to us.Have a nice day!

8/10 – Gut

Candacd, Dayton

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
It was a lovely stay. When we got in the hotel it was clean, warm and comfortable. With little interaction with the hotel front desk staff, they were just uninviting. Only complaint was the jacuzzi was broken, and that was the only reason why i picked that room.
Aufenthalt von 2 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Candacd.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We hope you will give us another chance when you return to Gatlingburg.Have a great day!

2/10 – Ungenügend

Traci

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room itself was Okay, but the rest of the place was a disaster. Trash everywhere, vending and ice machine didn’t work. Had to call for housekeeping after 2 days of not seeing anyone.
Aufenthalt von 3 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Traci.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We hope you will give us another chance when you return to Gatlingburg.Have a great day!

2/10 – Ungenügend

Tonya

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The floors were so dirty, looked like hadn’t been cleaned from several stays. Sinks and countertops need cleaned as well. Need to upgrade from the thin hard beds. Would not stay again!
Aufenthalt von 2 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Tonya.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We hope you will give us another chance when you return to Gatlingburg.Have a great day!

8/10 – Gut

Janet

Mit dem Partner gereist
Gut: Personal & Service
We weren't warned of renovations during our stay that caused no continental breakfast and non working elevators and we stayed on the 4th floor. Rooms were pretty clean not perfect by any means though. Turned on fireplace on for us ahead of time. Overall was a pretty okay stay. The Jacuzzi tub in the room and the area saved the experience.
Aufenthalt von 3 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Janet.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We have just replaced our elevator with a brand new one, and for this reason we now have the breakfast room on the fourth floor open for our guests. We hope you will give us another chance when you return to Gatlingburg.Have a great day!

8/10 – Gut

Sherrie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 18. Apr. 2024
Hi Sherrie!Thank you for rating us, your feedback is very valuable to us.Have a nice day!

10/10 – Hervorragend

Cindy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean and loved the fireplace in the room.
Aufenthalt von 2 Nächten im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Cindy!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Gloria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very quiet despite the busy night life
Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 19. Apr. 2024
Hi Gloria!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

10/10 – Hervorragend

Ryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michaela am 19. Apr. 2024
Hi Ryan!Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are glad to have met your expectations and hope you will come back soon.Have a nice day!

8/10 – Gut

Alain

Gut: Sauberkeit und Personal & Service
Was not elevators working
Antwort von Michaela am 19. Apr. 2024
Hi Alain.Thank you so much for taking the time to write to us, your feedback is very valuable to us.We are sorry to hear that your stay was not the best, we are renovating the property, the linens, the utensils and the staff, to make your stay more pleasant.We have just replaced our elevator with a brand new one, and for this reason we now have the breakfast room on the fourth floor open for our guests. We hope you will give us another chance when you return to Gatlingburg.Have a great day!

10/10 – Hervorragend

Tammy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was great for walking up and down the strip. Easy in and out parking as well. The in room fireplace and jetted tubs were wonderful.
Aufenthalt von 1 Nacht im März 2024
Antwort von peter am 12. März 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our property's convenient location for exploring the strip and found our parking accommodations to your liking. It's fantastic to know that you appreciated the in-room fireplace and jetted tubs – we aim to provide a comfortable and relaxing experience for all our guests. We hope to welcome you back for another enjoyable stay soon!

10/10 – Hervorragend

kali

Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 18. Apr. 2024
Hi Amanda!Thank you for rating us, your feedback is very valuable to us.Have a nice day!

6/10 – Okay

Michelle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall, love the upgrades. However, the mattress was extremely uncomfortable.
Aufenthalt von 2 Nächten im März 2024
Antwort von peter am 12. März 2024
Thank you for your feedback, and we're glad to hear that you appreciate the upgrades we've made. We apologize for any discomfort you experienced with the mattress during your stay. Providing a comfortable sleep experience is important to us, and we'll certainly look into addressing this issue. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Thank you for choosing to stay with us.