Not only is it rude to assume such a thing, but we don't tolerate that here (hookers). Whether your accusations are true or not, if you had an issue with your neighbor being too loud you should have notified the front desk immediately and the situation would have been handled right away. As for the room smelling of cigarettes, when you request non smoking we do our best to accommodate but it is not guaranteed since we have a limited number of non smoking rooms. You were told before you checked in that we had no non smoking rooms left and you choose to keep the reservation and you signed your reservation sheet confirming that you were notified. Once you entered your room, if you then realized it was to strong for you, again, you should have notified the front desk and we could have either tried a different room or given you a full refund. We have someone in the office 24hrs a day to assist our guest no matter what time it is. How can we help you If you don't tell us that something is bothering you?We are truly sorry for your unpleasant stay and hope that maybe you'll book with us in the future and give us another chance.

Thank you very much for the nice review. We are glad to hear that you enjoyed your stay here with us. We appreciate your business and look forward to seeing you again next time.

Thank you so much. Glad you enjoyed your stay with us. We hope to see you again soon.

We apologize for the late response, but we would like to thank you for taking the time to leave us such a nice review. We are glad you enjoyed your stay and we look forward to seeing you next time.

Thank you for the review. We are glad that the new renovations did not bother you. We hope to see you again when they are completed.

Well to whomever this is, I would like to say Thank You for the nice review. Glad to see that your stays here with us are good ones. Please dont hesitate to stop by anytime. Ill always have a room ready for you. : )

Thank you for the review. It was good to see you again and we hope to see you again soon.

Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay with us.

Sorry that you did not have a good experiance with us. Once you checked in and noticed the room wasnt serviced by housekeeping you should contact the front desk right away so they can give you another room. If we do not know that we made the mistake of giving you a room that wasnt ready yet than we can not correct it.So always contact front desk immediately when you have any issue.Again sorry for any inconvience this caused.

I apologize for the delayed reply, but all of us here at Willow Tree Lodge would like to thank you for taking the time to leave us a review. We are very happy that you enjoyed your stay here with us. If there is anything you ever need while staying with us please never hesitate to let us know.

Thank you for the great rating! We hope you enjoyed your stay and hope you can lodge with us again. Cheers! - Willow Tree Lodge

Thank you for the great rating! We hope you enjoyed your stay with us and hope to see you again in the future. Cheers! - Willow Tree Lodge

Thank You for such a nice review. We are really glad to hear that you enjoy your visits with us. We look forward to seeing you again the next time. ;)

Thank you for taking the time to leave us a review. We hope to see you again soon.

We appreciate you for taking the time to leave your review. We are glad to hear that you had a good stay here with us and we look forward to seeing you again soon.

We appreciate you for taking the time to leave your review. Thank you for bringing these issues to our attention. We will do our best to make sure that it is taken care of right away and we look forward to seeing you again soon.

Thank You for your review. We are glad you enjoyed your stay and look forward to seeing you next time.

We appreciate you for taking the time to leave your review. Thank you for bringing these issues to our attention. We will do our best to make sure that it is taken care of right away and we look forward to seeing you again soon.