Ganzes Ferienhaus

Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions

Fotogalerie von Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions

Terrasse/Patio
Kühlschrank, Mikrowelle, Ofen, Herdplatte
Kühlschrank, Mikrowelle, Ofen, Herdplatte
Smart-TV, Kamin, Videospiele, Tischfußball
Außenbereich

Bewertungen

9,8 von 10.
Außergewöhnlich

Ganzes Ferienhaus

4 Schlafzimmer5 BadezimmerPlatz für 12 Gäste327 m²

Beliebte Annehmlichkeiten

  • Whirlpool
  • Küche
  • Waschmaschine
  • Trockner
  • Haustiere erlaubt
  • Kostenloses WLAN

Gib zur Preisangabe die Daten an

Mehr zu dieser Unterkunft

Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions

  • Welcome to the Grand Park Hay Meadow Luxury Villa 108, a stunning townhome nestled in the picturesque Fraser, Colorado. This luxurious retreat offers breathtaking mountain views and is perfect for families or groups seeking a memorable getaway, accommodating up to 12 guests with its spacious layout.

    This exquisite villa features four beautifully appointed bedrooms, including four king-sized beds and a full-over-full bunk bed, ensuring everyone has a comfortable place to rest. With 4.5 bathrooms, there's plenty of space for everyone to freshen up after a day of adventure.

    Step inside to discover a warm and inviting ambiance, highlighted by a cozy gas fireplace in the living area, perfect for gathering after a day on the slopes. The open-concept kitchen is a chef's dream, equipped with modern appliances including a refrigerator, stove/oven, microwave, and dishwasher, along with all the necessary dishes and utensils. Enjoy your meals at the dining table or take them outside to the balcony/deck for an al fresco experience.

    For entertainment, the villa boasts a game room complete with a pool table, air hockey, and table tennis, as well as an arcade for endless fun. Stay connected with high-speed wireless internet and unwind with your favorite shows on the home theater system.

    Outside, indulge in the private hot tub or fire up the gas grill for a delightful barbecue under the stars. The property also provides snow sleds for winter fun, making it an ideal choice for both summer and winter vacations.

    Located in the heart of Grand Park, you'll find yourself just a short drive from popular attractions such as Winter Park Resort, hiking trails, and local dining options. Whether you're seeking adventure or relaxation, Grand Park Hay Meadow Luxury Villa 108 is the perfect home base for your Colorado escape. Book your stay today and create unforgettable memories!

    Don't just stay in Winter Park, experience it with our exclusive RAD program! (Rentals I Activities I Discounts) We've hand selected Winter Park's most reputable partners to ensure our guests enjoy exclusive savings, elevated services and extraordinary adventures at the most popular attractions the area has to offer. Optional services are also available including personal grocery shopping, private chef, in-room massages and custom equipment fittings at your door. All of our properties are equipped with everything you need during your stay including Free high-speed Wi-Fi, keyless entry, accidental damage protection, gourmet coffee & tea, luxurious towels/linens/eco friendly toiletries, and 24/7 guest support. We provide the absolute finest professionally cleaned accommodations and locations the area has to offer at the lowest nightly rates available without any reservation fees by booking direct at Winter Park Escapes.

    Location
    * Winter Park Resort is nearby with a free bus ride to the resort base village for numerous winter and summer activities and events
    * The Grand Park Rec Center is nearby with multiple swimming pools, gym, indoor track and huge rock climbing wall for an additional fee
    * The Foundry is next door to the Rec Center with a bowling alley, movie theater and brick oven pizza bar
    * Hideaway Park and the Rendezvous Event Center are nearby with numerous events and concerts throughout the year
    * Great dining and shopping are all nearby with many within walking distance depending on the property location
    * Grand Lake and Rocky Mountain Natl. Park are only 30 minutes away
    * Endless mountain activities throughout the year are at your door step and surrounding area

    Disclosures
    The majority of the properties in the Winter Park area do not have A/C due to the cooler climate. The resort base closes during the off seasons in the spring and fall but the downtown area remains open year round. A complete list of our discounts and optional services can be viewed on our website. Our designated pet friendly properties have a pet fee of $49 nightly with a 2 dog max. Dogs are not allowed on the furniture or beds and must be crated if left alone. Additional fees will apply for non-compliance. Quiet hours are 10pm to 8am Daily. There is parking for 3 vehicles at the property (1 in garage, 2 in driveway). STR License #005934

Ausstattung der Unterkunft

Ski

  • Skilanglauf in der Nähe
  • Snowboarding in der Nähe

Pool/Wellnessbereich

  • Whirlpool

Internet

  • Im Haus verfügbar: kostenloser Internetzugang per WLAN

Parkmöglichkeiten und Transfer

  • Ladestation für Elektrofahrzeuge auf dem Unterkunftsgelände
  • Zu den Parkmöglichkeiten auf dem Gelände gehört eine Garage

Küche

  • Eiswürfelbereiter
  • Geschirrspüler
  • Gewürze
  • Herdplatte
  • Kochgeschirr, Geschirr und Besteck
  • Kühlschrank
  • Mikrowelle
  • Ofen
  • Toaster
  • Wasserkocher für Kaffee/Tee

Gastronomisches Angebot

  • Esstisch
  • Kochservice

Schlafzimmer

  • 4 Schlafzimmer
  • Bettwäsche wird bereitgestellt
  • Schlafsofa

Badezimmer

  • 4,5 Badezimmer
  • Badewanne
  • Badewanne oder Dusche
  • Dusche
  • Haartrockner
  • Handtücher werden bereitgestellt

Wohnräume

  • Esstisch
  • Kamin
  • Separater Essbereich
  • Wohnzimmer

Unterhaltung

  • Bücher
  • Smart-TV
  • Spiele
  • Videospiele

Außenbereiche

  • Balkon
  • Grill

Wäschepflegeausstattung

  • Wäscherei
  • Waschmaschine

Arbeitsbereiche

  • Arbeitszimmer
  • Schreibtisch
  • Schreibtischstuhl

Komfort

  • Heizung

Haustiere

  • Haustierfreundlich

Eignung/Barrierearmut

  • Nichtraucherunterkunft

Serviceleistungen und Annehmlichkeiten

  • Bügeleisen/Bügelbrett
  • Concierge-Service
  • Lieferservice für Essen
  • Zimmerreinigung nur an bestimmten Tagen

Attraktionen des Ortes

  • In den Bergen gelegen
  • In der Nähe des Stadtzentrums gelegen
  • In der Nähe eines Jachthafens gelegen
  • In der Nähe eines Krankenhauses gelegen
  • In der Nähe eines Schönheitssalons/Spas gelegen
  • In der Nähe eines Shopping-Outlets gelegen
  • In einem Dorf gelegen
  • In ländlicher Umgebung gelegen

Aktivitäten

  • Optionale Golf-Vorteile
  • Spielhalle
  • Tischkicker
  • Tischtennis
  • Angeln in der Nähe
  • Basketball in der Nähe
  • Bergsteigen in der Nähe
  • Casino in der Nähe
  • Eislaufen in der Nähe
  • Golf in der Nähe
  • Jagen in der Nähe
  • Jetskifahren in der Nähe
  • Kajakfahren in der Nähe
  • Klettersport in der Nähe
  • Motorbootfahren in der Nähe
  • Motorschlittenfahren in der Nähe
  • Mountainbiken in der Nähe
  • Naturwanderungen in der Nähe
  • Rafting in der Nähe
  • Reitmöglichkeiten in der Nähe
  • Schlittenfahren in der Nähe
  • Schwimmen in der Nähe
  • Segeln in der Nähe
  • Vogelbeobachtung in der Nähe
  • Wander-/Radwege in der Nähe
  • Wasserski in der Nähe
  • Water Tubing in der Nähe
  • Weinguttouren in der Nähe

Sicherheitsvorrichtungen

  • Kein Kohlenmonoxidmelder angegeben (der Gastgeber hat nicht angegeben, ob in der Unterkunft ein Kohlenmonoxidmelder vorhanden ist; bringe ggf. einen tragbaren Melder mit)
  • Kein Rauchmelder angegeben (der Gastgeber hat nicht angegeben, ob in der Unterkunft ein Rauchmelder vorhanden ist)

Allgemeines

  • Größe der Wohneinheit: 327 Quadratmeter
  • Ladestation für Elektroautos
  • Unterkunft in einem Resort

Ähnliche Unterkünfte

Richtlinien

Anreise

Der Check-in beginnt um 16:00 Uhr
Ein kontaktloser Check-in und Check-out ist möglich
Mindestalter für den Check-in: 25 Jahre

Abreise

Check-out vor 10:00 Uhr

Hinweise zum Check-in

Du erhältst vom Gastgeber eine E-Mail mit Angaben zu Check-in und Check-out.
Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Haustiere

Haustiere sind willkommen.
Assistenztiere sind willkommen und von Gebühren ausgenommen

Kinder und Zustellbetten

Kinder sind herzlich willkommen.

Veranstaltungen

Veranstaltungen sind nicht gestattet

Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Rauchmelder gibt.
Diese Unterkunft wird von unserem Partner FeWo-direkt/Vrbo verwaltet. Du erhältst eine E-Mail von FeWo-direkt/Vrbo mit einem Link zu deinem Kundenkonto, in dem du deine Buchung ändern oder stornieren kannst.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.

Zur Gegend

Dieses Ferienhaus in Fraser liegt im Stadtzentrum und in den Bergen. Skigebiet Winter Park und Colorado Adventure Park sind einen Ausflug wert, wenn du etwas unternehmen möchtest. Wer dagegen die Attraktionen der Region bewundern möchte, ist hier richtig: Amaze'n Mazes Colorado und Alpine Slide. Erobere die nahe gelegenen Pisten beim Skilanglauf und beim Snowboarden oder versuche dich an anderen Wintersportarten wie Schlittenfahren und Motorschlittenfahren. Zum Reiseführer für Fraser
Weitere Ferienunterkünfte in Fraser anzeigen
Karte
Fraser, CO

In der Umgebung

  • Colorado Adventure Park
    Colorado Adventure Park
    20 Gehminuten - 1.7 km
  • Skigebiet Winter Park
    Skigebiet Winter Park
    8 Autominuten - 8.4 km
  • Grand Park Community Recreation Center
    2 Autominuten - 2.2 km
  • Cozens Ranch House Museum
    2 Autominuten - 2.2 km
  • Fraser Valley Library
    2 Autominuten - 2.2 km

Fortbewegung vor Ort

  • Bahnhof Fraser–Winter Park – 17 Gehminuten

Restaurants

  • The Noble Buck
    3 Autominuten
  • Wake N’ Bacon
    3 Autominuten
  • McDonald's
    4 Autominuten
  • The Smokehouse BBQ
    3 Autominuten
  • Azteca Mexican Restaurant
    10 Gehminuten

Häufig gestellte Fragen

Ist Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions haustierfreundlich?

Ja, Haustiere sind in dieser Unterkunft erlaubt.

Wie viel kostet das Parken bei Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions?

Check-out ist um 10:00 Uhr.

Wo befindet sich Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions?

Dieses Ferienhaus für Familien in Fraser liegt in den Bergen, nur 2 km entfernt von: Colorado Adventure Park, Cozens Ranch House Museum und Fraser Valley Library. Ebenfalls nur bis zu 3 km entfernt: Grand Park Community Recreation Center und Body Kneads Massage and Pilates. Bahnhof Fraser–Winter Park ist zu Fuß in 17 Minuten zu erreichen.

Bewertungen von Grand Park Villa 108 I Private Hot Tub I Great Views I Game Room I Discounted Attractions

Bewertungen

Außergewöhnlich

Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.
Weitere InformationenWird in einem neuen Fenster geöffnet
24 von insgesamt 26 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
1 von insgesamt 26 Gästebewertungen haben eine Bewertung von 8 - Gut
1 von insgesamt 26 Gästebewertungen haben eine Bewertung von 6 - Okay
0 von insgesamt 26 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 26 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

10

Sauberkeit

10

Lage

Bewertungen

Bewertung von einer Partner-Website

10/10 – Hervorragend

Ben S.

Awesome place! Definitely going back!

We have been going to Winter Park for several years and this is by far the best place we have stayed! Location to the mountain and other activities were perfect and the Condo was perfect!
Verifizierte Bewertung

10/10 – Hervorragend

Gale C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

This is an amazing home!

We loved our stay! It was so beautiful and comfortable and the location was wonderful! We had 15 of us ranging from 2-66 and we all had a great time.
Aufenthalt von 2 Nächten im Dezember 2023
Verifizierte Bewertung

10/10 – Hervorragend

Tara A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

First Family Vacation with the grandbaby and all of my children

This was a very cozy spot that accommodated my very large family. It was the first time my husband and I took our 9 children and their plus ones on a family vacation, and it was in a great location, it was quiet and very roomy! We look forward to another stay here in the future!
Aufenthalt von 5 Nächten im März 2025
Verifizierte Bewertung

10/10 – Hervorragend

Cate W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Fantastic

The property was gorgeous and a great location for our ski trip. We had practically everything we needed and more!
Aufenthalt von 3 Nächten im Februar 2023
Bewertung von einer Partner-Website

10/10 – Hervorragend

Sally T.

We loved our stay!

We loved our stay at the Grand Park Villa. It was well decorated, so spacious, affordable, and comfortable. The hot tub and garage game room were also super fun. We would definitely stay again.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Liz T.

Winter Park Stay

Our stay was wonderful! We loved sitting on the deck and soaking in the hot tub taking in the views! The place was amazing, we didn't want to leave. So many things to keep everyone in our group entertained. Thanks for a great stay.
Verifizierte Bewertung

10/10 – Hervorragend

kim v.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Spacious, clean and accommodating

Ski vacation with family, room for us all. Enjoy the games in the great view.
Aufenthalt von 3 Nächten im Dezember 2022
Verifizierte Bewertung

10/10 – Hervorragend

DANIEL J K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing Place!

Highly recommend this place! Beautiful views, very clean and TONS of space for larger groups. We had 7 adults. Not far at all from town and slopes. This trip was with work friends but I will definitely be bringing the family back!
Aufenthalt von 2 Nächten im März 2025
Bewertung von einer Partner-Website

10/10 – Hervorragend

Amy R.

5 Stars

The property was exactly what we were looking for. There was enough space for our big group and everybody enjoyed the hot tub. The house was clean and stocked very well. The location was perfect with only a short drive to the slopes.
Aufenthalt von 4 Nächten im Februar 2024
Bewertung von einer Partner-Website

10/10 – Hervorragend

Ronnie O.

Wonderful getaway

The place was amazing, a true home away from home. It had all the necessary amenities and more. It had a great game room for the kids with all the comforts for adults. The views were amazing in the house or in the hot tub. I highly recommend this place to anyone.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Melanie S.

Amazing condo!

The condo was absolutely perfect! You guys thought of every single detail when decorating and when providing amenities for your guests! The kids were completely entertained with all the extras you provided! AND the price was great! We can't wait to visit again!
Verifizierte Bewertung

10/10 – Hervorragend

Rory D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Winter Park Winter Getaway

Property was fantastic for a ski weekend. Comfortable beds, spacious kitchen, amazing hot tub, and proximity to the resort were fantastic. The check-in process was super easy and communicating with the property management company was amazing. Such an easy experience and we're excited to book again. Can't say enough good things about this place, thank you all!
Aufenthalt von 3 Nächten im Januar 2024
Bewertung von einer Partner-Website

10/10 – Hervorragend

Michael M.

Wonderful Time

We stayed for Xmas. The place was AMAZING! Plenty of room for kiddos and doggo. The hot tub was wonderful after comming back from the slopes... that we came back from on the local bus stop a few blocks from the home. Highly reccomend!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Samantha M.

What a great first experience!

From the beautiful home, provided activities, and quick response to any questions our first Colorado family vacation was a success! Definitely will return.
Bewertung von einer Partner-Website

10/10 – Hervorragend

ben k.

Amazing Winter Park Rental just minutes from the resort!!!

Our stay in winter park this past weekend was incredible! The condo had more than enough space for our family plus another two families. The game room kept the kids busy after a couple long days of skiing before the epic hot tub on the deck. We grilled and cooked in an immaculate chef style kitchen. We will definitely be staying here again!
Bewertung von einer Partner-Website

10/10 – Hervorragend

LeAnn S.

Winter Wonderland

Winter Wonderland is a beautiful place to spend Christmas at. House was spacious with plenty of room for 3 families (13 total). "Lift" Bus stop is just up the street so it was perfect to know the bus route and the times to make sure we left the house with enough time to walk to the stop. Fraser location was perfect in between both Winter Park & Granby Ranch.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Shannon P.

Fraser Getaway

The house we rented for 6 adults & 5 kids still had plenty of room for even more guests. Everything was new, clean, & just ass described. The kids had plenty to do & enjoyed the games available. Humidifiers & fans in each room were very much appreciated! Beautiful views, we had a great time.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Shannon P.

Fraser Getaway

The house we rented for 6 adults & 5 kids still had plenty of room for even more guests. Everything was new, clean, & just as described. The kids had plenty to do & enjoyed the games available. Humidifiers & fans in each room were very much appreciated! Beautiful views, we had a great time.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Bob B.

Fantastic villa

Perfectly appointed villa! We had a group of 12 (ages 11-70) stay 2 nights for a ski trip over New Years and everyone agreed the place was perfect. Plenty of space to spread out, plenty of space to all gather together. Hot tub was clean and hot, Golden Tee was a hit and the kitchen had everything needed for a large meal. Only good things to say about our experience here!!
Aufenthalt von 2 Nächten im Dezember 2022
Bewertung von einer Partner-Website

10/10 – Hervorragend

Meredith W.

Like a home away from home

We had an amazing stay! They thought of everything you could possibly need, from proving laundry soap to baggies (though a step stool for the little to reach the sinks would have been nice). All of the little things you forget when you travel were supplied. The decor was beautiful and it honestly felt like we were at a home away from home. The location was perfect for activities in Winter Park, Fraser, and Grand Lake. We will definitely be recommending this location to friends and family!
Verifizierte Bewertung

10/10 – Hervorragend

Katherine C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Colorado vacation

This house was the perfect size for our multi- family vacation. Very spacious with extra living area for the kids! Well stocked with everything we needed. Close to the grocery store and downtown Fraser and convenient location for all our outdoor activities. Only a few hiccups were that the golden tee was out of commission during our stay. The bedrooms also took a while to cool down at night but I think we came during the hottest week of the year (highs in the 80s). We really enjoyed our stay otherwise!
Aufenthalt von 6 Nächten im Juli 2024
Bewertung von einer Partner-Website

8/10 – Gut

Sarah C.

4 Stars

We stayed for 4night during Christmas week. We enjoyed everything about Meadow Luxury Villa except the water pressure and running out of hot water. For a place that is supposed to sleep a lot of people the water couldn't keep up. It would run out of hot water after the 2nd or 3rd shower and it would take forever to be ready to go again. Other than that we enjoyed our family time here.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Mike K.

Amazing Stay

Me and 7 other guys stayed at the Grand Park 108 villa. It was amazing. Lots of room to spread out and lots of TV's with internet and all the streaming services we needed. Booking and check in was easy and I would definitely recommend Winter Park Escapes. Bedrooms, bathrooms and showers were great and the layout and beds were well thought out. I love the king beds. My only negative would be that there was more than once we needed 2 large pots for making spaghetti or something and there was only 1 larger stock pot. Other than that the kitchen was well stocked and the pots and pans were high quality and not destroyed (by previous renters) like in some places we have stayed. We almost never stay in the same place more than once and we agreed we would definitely stay here again. Thank you for allowing us to stay in your beautiful home.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Juan R.

Great House for Large Families

The most perfect house for 15 people visitors. Three families of 4, 1 set of grandparents, and 1 awesome uncle. This was our first time staying in this house. Our family enjoyed it so much that we want to keep booking it for our yearly Winterpark trip! The view is amazing! Let's hope they don't build in front of this condo. The house was also stocked! We stay in a lot of rentals on vacations and have never seen anything like this before. Keep everything stocked! It Helps! The hot water went out one night, and someone was there to fix it within 5 minutes! Talk about great service! Everyone fit comfortably, too! Thank you for having an amazing place to host us.
Bewertung von einer Partner-Website

6/10 – Okay

Dasani S.

3 Stars

I trust this message finds you well. I wanted to bring to your attention the challenges we encountered during our recent stay at your beautiful property. Unfortunately, we experienced an unexpected avalanche and record-breaking snowstorm, which significantly affected our plans. Considering the unforeseen circumstances, I was hoping you would reach out for a late checkout or an extra day to allow us more time to navigate the aftermath of the weather conditions. I understand the difficulties such events can pose. However you were very adamant about us leaving. Despite not having guest check in that day. I thought it was very distasteful with customer service/care.