Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher (Hearing, Mobility Bathtub w/Grab Bars) | Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von Super 8 by Wyndham Bedford DFW Airport West

2.5 out of 5
Super 8 by Wyndham Bedford DFW Airport West
1800 Airport Freeway, Bedford, TX

Bewertungen

7,2

Gut

293 von insgesamt 999 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
332 von insgesamt 999 Gästebewertungen haben eine Bewertung von 8 - Gut" "
158 von insgesamt 999 Gästebewertungen haben eine Bewertung von 6 - Okay" "
98 von insgesamt 999 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
118 von insgesamt 999 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,8/10

Personal & Service

6,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Pascal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel für Durchreise
Preis Leistung war ok. Relativ nahe zum Flughafen, zu den Zentren Airlington, Dallas oder Ft. Worth sind Autofahrminuten von mindestens 25 min zu rechnen. Sehr freundliches Personal
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Manager am 31. Okt. 2019
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 – Gut

Chris, NRW, Deutschland

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Einfach, aber sauber. Komfortable Betten. Direkt am Freeway.
Aufenthalt von 1 Nacht im November 2018
Antwort von Manager am 19. Nov. 2018
Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do consider us again on your next visit to the area.

6/10 – Okay

Nadine, Voerde

Gut: Personal & Service
Sauberes Hotel mit kleinen Fehlern
Es war ein überraschend positiver erster Eindruck, super nettes Personal, Zimmer sauber. Leider wurde dieser Eindruck beim ersten Frühstück nachhaltig getrübt. Alles in Plastik....... Messer, Kaffeebecher, Teller.. usw. Die Auswahl sehr begrenzt und täglich das selbe. Leider war auch der Pool nicht nutzbar, auch wenn er klein war bei 38-38°C wäre es mal eine nette Abkühlung gewesen. aber Okay zum Übernachten kann man es empfehlen einen längeren Aufenthalt nur wenn man das Zimmer lediglich zum Schlafen braucht und auf Frühstück keinen großen Wert legt. Trotzdem vielen Dank an das Personal, ihr seit toll.
Aufenthalt von 14 Nächten im Juni 2018
Antwort von Manager am 26. Juni 2018
We appreciate that you have taken the time to let us know how you perceived our accommodations and find your review very distressing. Our primary goal is always to exceed expectations of comfort, convenience, and quality amenities. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 – Ungenügend

Matthew

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms were dirty and staff didnt seem like they wanted to help anyone
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello Matthew,We're sorry your experience didn't meet expectations. We value guest feedback and will address these concerns with our team for improvement. Thank you for bringing this to our attention.

6/10 – Okay

Tracy

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
I was stranded at DFW, so I booked this place for the low price and airport shuttle. However, they do NOT have a consistent shuttle service, it only runs certain hours. A taxi from DFW was 40 before tip and Lyft wasn't much cheaper. Could have booked much nicer hotel with better shuttle!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Tracy, We're sorry to hear you experienced inconsistencies with our shuttle service. We strive to provide convenience for our guests, and we appreciate your feedback, which we will share with our team for improvement. We hope you consider reaching out to our management to address any further concerns.

8/10 – Gut

Joel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean and comfortable! My only complaint was that I had to go to front desk to get my key reprogrammed! It’s agitating to go to your room to realize your key card doesn’t work! Outside of that, it’s a nice place!
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 1. Mai 2024
Hi Joel,Thank you for an amazing 4-star rating. We are glad that you recognise our clean and comfortable room. However, your concern regarding the key will be forwarded to our team for improvement. We would love to host you again.

8/10 – Gut

Steven

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet and easy to get to
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Steven,We are glad to hear that you found our location peaceful and convenient for your stay. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 – Hervorragend

Lillian

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 13. Mai 2024
Hello Lillian,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 – Schlecht

Adu Gyamfi

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
The place looks too old. The breakfast is poor. It doesn’t look like a hotel. I guess it’s a motel.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Adu Gyamfi, We appreciate your feedback and apologize for falling short of expectations. We value all guest opinions to improve our services. Thank you for bringing this to our attention so we can address it appropriately for future guests.

8/10 – Gut

Desmond, Cleburne

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a 1 night stay because of the proximity to a hospital for an early AM procedure. Property was dated but clean. Unfortunately the bed was like sleeping on a plank, it was hard. The bathroom doors hinges squealed like a stuck pig at the slightest movement so any time one of us got up to use it, the other was startled awake. Service was quick but impersonal.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 12. Apr. 2024
Hello Desmond,We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found our property clean. We have noted your comments about the bed and bathroom door, and we will share this with our team for review. Our goal is to ensure all guests have a comfortable stay. Thank you for sharing your experience with us.

2/10 – Ungenügend

Olivia

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked online, didn’t arrive until 130 in the morning and they said they only keep online reservations until midnight. Scam.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Apr. 2024
Hello Olivia, We apologize for any inconvenience you experienced with your late check-in. We recommend reaching out to our management team directly to address this concern further. Your feedback is valuable to us as we strive to enhance our services.

6/10 – Okay

valeria valdez

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Le falta limpieza y personal más amable.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 14. März 2024
Hello valeria valdez, We appreciate your feedback and regret to hear about your experience. We encourage you to reach out to management directly to address your concerns further. Your comments will help us improve our services for all guests in the future.

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I arrived at DFW and tried calling the property multiple times to find out whether I needed to request a shuttle from the airport or if it would come on its own. After an hour of calling, I called the Wyndham corporate line and had them transfer me to the hotel. When I finally arrived, the check-in procedures were chaotic, the vending machines didn’t work properly, and my room had a smell I don’t even know how to describe. Very thankful this was a one-night stay because of an emergency. Definitely avoiding this place if I need to stay near DFW again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello John,We apologize for the challenges you faced with our shuttle service and check-in process. We strive to provide top-notch service and ensure a seamless experience for our guests. Your feedback regarding the vending machines and room odor will be shared with our team for further evaluation. We appreciate you bringing these matters to our attention.

2/10 – Ungenügend

Susan

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Susan,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to reach out to us directly with any feedback you'd like to share so we can address any issues. We value your input and would love the opportunity to make it right for you.

10/10 – Hervorragend

KENJI

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
良かったです。
Aufenthalt von 4 Nächten im Februar 2024

2/10 – Ungenügend

Carlos

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
If Joni isn't there, don't stay
Joni is the only one holding that place together. Keep in mind, we have been going to this place sometimes twice a year for 5 years. We will be finding another hotel after this bad run of events. My husband sat in the office chair in our room that broke when he leaned back and he ended up on the floor after he hit his head. Called front desk. Guy comes to room and is more worried about the broken chair than offering my husband medical attention. A report was made by Joni and to date, no one to include the hotel manager or owner has reached out to even check on my husband to see if he was okay. We even got an email about all these incidents from April C. Guest Relationship Specialist and not one word to inquire if my husband was okay. We had to get a new key for our door every day of our 5 day stay which was such a pain as we always had our hands full coming in after spending the day with our grandsons. They called us on the third day to remind us that check out was at 11AM. We still had two days left that we paid for. The TV was going dark so we called about getting another television. An hour goes by and no one has come to the room. Go downstairs and the lady with black hair is sound asleep with her head on the counter. The maintenance guy is putting together an IKEA cabinet. When we woke the lady up and he overheard our conversation, he went to the room with us and tried to fix the TV. He had to bring in a replacement TV but could not find the key to remove the other TV.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 9. Feb. 2024
Hello Carlos, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Our team strives to provide exceptional service and it's concerning to hear about the incident with the chair and the lack of attentiveness afterwards. We will certainly share your concerns with the appropriate parties to ensure that situations like this are handled more effectively in the future. We appreciate your loyalty over the past 5 years and we are truly sorry that we have failed to meet your expectations this time. We hope you will reconsider and give us another chance to provide you with a better experience in the future.

10/10 – Hervorragend

Kendell

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay here, it was very clean and smelled amazing! Staff was very nice and helpful! We felt very safe here and will definitely be staying here again when we go back that way!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von AP am 29. Jan. 2024
Dear Kendell. Thankyou for your review and choosing our hotel. I am happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 – Hervorragend

Daniel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing people and wonderful stay
Administration makes us feel welcome and went out of their way to make our stay so so pleasant. We really grateful with the front desk to help us so much!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 9. Jan. 2024
THANKYOU FOR YOUR REVIEW AND FOR CHOOSING OUR HOTEL,I AM HAPPY THAT YOU ENJOYED YOUR STAY AND I AM LOOKING FORWARD TO HAVING YOU AGAIN AS A GUEST IN OUR HOTEL.

8/10 – Gut

Sarah

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 8. Jan. 2024
Hello Sarah, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 – Gut

Earnest

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 31. Dez. 2023
Hello Earnest,Thank you for sharing your feedback with us, and we regret to hear about the issues you experienced during your stay. We apologize for any inconvenience caused and appreciate your patience. We always strive to provide a comfortable and enjoyable experience for our guests, and we will take your comments into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly.

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A little surprised that the room had no closet but the rack and attached shelf was sufficient. Really disappointed with the pillow situation though; best described as three bean bags…small & lumpy. But overall, pleased with the room, condition, furnishings, service, neighborhood, and value. We would stay here again, but would bring our own pillows. :)
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 27. Dez. 2023
Hello James,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you were pleased with the room, condition, furnishings, service, neighborhood, and value. We take note of your comments regarding the lack of a closet and the pillows. Your suggestions are important to us and will be shared with the appropriate team. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

6/10 – Okay

Doug

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 23. Dez. 2023
Hello Doug,We appreciate you choosing to stay at our hotel. If there's anything we can improve upon, please feel free to reach out to us directly. We value your feedback and hope to welcome you back in the future.

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 15. Dez. 2023
Hello Emily,Thank you so much for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience. We truly appreciate your support and hope to welcome you back in the future for another perfect stay.

10/10 – Hervorragend

Melinda

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Hello Melinda,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future!

4/10 – Schlecht

Savana

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 13. Dez. 2023
Hello Savana, We're sorry to hear that your experience at our hotel didn't meet your expectations. We value feedback and would appreciate it if you could reach out to us directly so we can address any concerns you may have had. We hope to have a chance to make it right in the future.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager am 9. Dez. 2023
Dear Guest,We are delighted to see that you had an amazing experience during your stay with us! We strive to provide exceptional service and ensure our guests' satisfaction. Should you have any future travel plans, we would be honored to welcome you back to our hotel.

10/10 – Hervorragend

Ron, Amarillo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here a few times in the past six months and Joni , the front desk attendant , always makes me feel at home when I show up for check in and when I checkout .
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 2. Dez. 2023
Hello Ron,Thank you for your loyalty as a returning guest. We appreciate your kind words about Joni's exceptional service and the warm welcome you receive during your check-in and check-out. We strive to create a comfortable and welcoming environment for all our guests and it's great to know that Joni has made you feel at home. We look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Susan, Tyler

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Harry am 23. Nov. 2023
Thank you so much for your feedback.

4/10 – Schlecht

anne, MISSOULA

SHUTTLE WARNING - I booked this specifically b/c it was cheap & had a shuttle to airport. When I called from the airport the lady said to grab an uber b/c the shuttle couldnt come for at least an hour b/c ? (thick accent). So our $62 hotel turned into a $115 hotel b/c the hotel area is far from the airport. Same in the a.m. but this time I insisted so they did. Its not a circulating shuttle. Hotel is clean but smells strongly of disinfectant everywhere. Bkfst is decent and they put it out at like 3am. Beds are comfy but only 2 pillows per queen bed and they only had one extra. Found someone's leftovers in the fridge. Bar/grill right next door open late. Overall its a good deal but if counting on the shuttle go elsewhere.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 19. Nov. 2023
Hello anne,Thank you for taking the time to share your feedback. We apologize for any miscommunication regarding our shuttle service. We strive to provide efficient transportation but sometimes there may be delays due to unforeseen circumstances. We appreciate your compliments on the cleanliness, breakfast, and comfort of our hotel. We will make sure to address the disinfectant smell and pillow availability with our team. We kindly suggest contacting our management directly for any concerns regarding the shuttle service. We appreciate your understanding and hope to welcome you back in the future.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent property and staff. I will definitely be returning on my next Cowboys game.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 7. Nov. 2023
Hello Michael,Thank you for choosing our hotel for your stay and for your positive feedback about our property and staff. We are thrilled to hear that you had a good experience and we look forward to welcoming you back on your next Cowboys game.

6/10 – Okay

Heidi

Gut: Sauberkeit und Personal & Service
I stood outside waiting for the shuttle for an hour while watching other motel shuttles pick up their guests. I finally called the motel and they said I needed to call to let them know I needed a ride! So then I had to wait 90 minutes MORE before being picked up. There should be a notice SOMEWHERE that says guests need to call the motel for a pick up from the airport. I was already stressed from my flight being delayed, and waiting in the pouring rain made it worse.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 4. Nov. 2023
Hello Heidi,We apologize for any inconvenience you experienced while waiting for the shuttle. Our shuttle service operates on a call-based system to ensure efficient pick-ups, and we apologize if this information was not adequately communicated. We appreciate your feedback and will take it into consideration to improve our guest experience. We understand how the delay exacerbated your stress and discomfort, and we apologize for any inconvenience caused. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

2/10 – Ungenügend

Dawn, Corona

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We will never stay at another Super 8 property again. This hotel appeared to have nice look, but on closer examination, it was filthy. The second floor hall had linoleum that had been rolled over carpet and then screwed down. The elevator buttons had grime around the edges, the lamp on the nightstand was filthy and I used my shirt for a pillow case. We found a water bottle in the room, half full and a mask in the chair for the room. The drapes smelled like they had never been cleaned and had been there for 20 years. When the air was on, the smell of the drapes permeated through the room. Had we not been so tired and already paid for this room, we would have left.
Antwort von Harry am 2. Nov. 2023
We apologized for your Bad experience with us. In future Give us a chance to serve you better. Thank you

2/10 – Ungenügend

Kevin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Never again
Disgusting. Literally dry boogers on the wall and desk when we arrived. Room smelled awful. Floor was sticky. Toilets would not flush, had to use lobby restroom. Breakfast option was toast or cereal that you had to eat with a fork because they had no spoons. Had to wait of course for the staff to make their breakfast before we could make ours. They also started cleaning breakfast up at 9:00 am. Construction going on everywhere.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 30. Okt. 2023
Hello Kevin,We are sorry to hear about the issues you experienced during your stay. Our housekeeping team takes pride in maintaining cleanliness throughout the hotel, and we apologize if your room did not meet your expectations. We would have been happy to address any concerns had we been made aware during your stay. Regarding breakfast, we appreciate your feedback and will share it with the team to make improvements. We apologize for any inconvenience caused by the construction. Our team is working diligently to improve our facilities. Thank you for bringing these matters to our attention.

10/10 – Hervorragend

Mona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I asked for handicap room, but there was not one. Other than that, it was good.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 27. Okt. 2023
Hello Mona,We apologize for any inconvenience caused. Please be assured that we will make a note of your preference for a handicap room for any future bookings. Thank you for your positive feedback otherwise.

10/10 – Hervorragend

Kai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 14. Okt. 2023
Hello Kai,Thank you for your perfect rating! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon! #HappyGuests

2/10 – Ungenügend

Heather

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 13. Okt. 2023
Hello Heather, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 – Hervorragend

Jianwei

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 1. Nov. 2023
Hello Jianwei,Thank you for taking the time to share your positive feedback. We are thrilled to hear that you had a fantastic experience during your stay with us. It is our goal to provide outstanding service and exceed expectations. We truly appreciate your kind words and look forward to welcoming you back in the future for another exceptional stay.

10/10 – Hervorragend

Joy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Hi Joy,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 – Schlecht

Roberto

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Never Again.
I had a travel delay which got me to arrive at 130am. The hotel personnel could not find my reservation but still gave me a key? I asked the following morning if they have resolved the issue but only claimed "dont worry about it". Until after they copied my ID and Two Credit cards. Either he is not Internet knowledgeable or did not know what he was doing.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Hi Roberto,We apologize for the inconvenience you encountered during your stay and for taking the time to share your perspective and feedback. We appreciate your comments and will use this as a training opportunity for our team. Thank you again and we hope to get the chance to serve you again.

10/10 – Hervorragend

Jesus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Harry am 3. Okt. 2023
Thank you for your feedback and hope we see you again.

8/10 – Gut

Bianca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great
Well kept hotel. Great stay. No carpet was a plus for me. Room was really hot because the AC was off but it worked great. There was mold on the shower curtain but the super sweet housekeeping lady switched it out. Only other complaint was that the room was really bright. Bright alarm clock, sun peaked through bottom of curtains. Other than that really liked this hotel and location.
Aufenthalt von 2 Nächten im September 2023
Antwort von Harry am 2. Okt. 2023
Thank you for your feedback.

4/10 – Schlecht

Jason

Gut: Sauberkeit
We couldn’t sleep, people next door sounded like they where tarring the walls down, we weren’t in the room even 3 hours before we had to leave, just couldn’t take it any longer!
Aufenthalt von 1 Nacht im September 2023
Antwort von Harry am 2. Okt. 2023
Thank you for your feedback and hope we serve you better when you come next time.

8/10 – Gut

Thomas

Gut: Sauberkeit und Personal & Service
Very small pool, limited continental breakfast.
Aufenthalt von 1 Nacht im September 2023
Antwort von Harry am 1. Okt. 2023
Thank you for your feedback

8/10 – Gut

Carolynn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean, the staff was so nice and helpful, especially on lady behind the desk! The only thing my daughter and I hated was the bed. It was so hard,!
Aufenthalt von 2 Nächten im September 2023
Antwort von Harry am 30. Sept. 2023
Thank you for your feedback.

8/10 – Gut

Shay

Gut: Personal & Service und Zustand der Unterkunft
Antwort von Harry am 1. Okt. 2023
Thank you for your feedback

8/10 – Gut

Mercedes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place and easy access.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Mercedes,Thank you for sharing your experience. We truly appreciate the insight regarding our access. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 – Hervorragend

Rajendra

Good
Aufenthalt von 2 Nächten im September 2023
Antwort von Harry am 26. Sept. 2023
Thank you so much for giving your stay feedback.

6/10 – Okay

ray

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is run down and not much less expensive than superior places. Avoid if you can.
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 21. Sept. 2023
Hello ray ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Okay

Karen

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Meh
If you are staying there to get a good night sleep forget it. Close to the freeway and the noise is ridiculous. Room was clean but while we were out for the day, the cleaning crew came in and took all the towels but didn’t leave any clean ones. When we asked for some I had to go down and pick them up at the front desk and got two thin bath towels, nothing else. The saying you get what you pay for is true in this case as the room was really reasonably priced. Had a weird square toilet.
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 20. Sept. 2023
Hello Karen ,I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 – Hervorragend

joe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
For the price I was happy. Room was clean. A little noisy. Avoid the restaurant next door, Fire House Grill. I went because I could walk. I wish I had driven two blocks. Plenty of restaurant options withing a mile
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 18. Sept. 2023
Hello joe,We can't thank you enough for sharing your feedback with regards to our price and also our room. Guest comments such as yours help us to continuously improve. Thank you for your business.