Rezeption

Bewertungen von Americas Best Value Inn Ft. Worth Hurst

2 out of 5
Americas Best Value Inn Ft. Worth Hurst
125 NE Loop 820, Hurst, TX

Bewertungen

6,0
95 von insgesamt 475 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
88 von insgesamt 475 Gästebewertungen haben eine Bewertung von 8 - Gut" "
100 von insgesamt 475 Gästebewertungen haben eine Bewertung von 6 - Okay" "
68 von insgesamt 475 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
124 von insgesamt 475 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,8/10

Sauberkeit

6,6/10

Personal & Service

5,6/10

Ausstattung

5,4/10

Zustand der Unterkunft

5,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Andrea

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Das Hotel ist sehr in die Jahre gekommen. Dadurch ist es an vielen Stellen nicht richtig sauber. Das housekepping war täglich da und sehr freundlich. Grundsätzlich ist das Hotel in Ordnung, mehr aber auch nicht
Antwort von The Management am 5. Jan. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Bitte akzeptieren Sie unsere Entschuldigung, wenn das Zimmer nicht sauber genug war. Wir sind Sie waren mit unseren Haushälterinnen zufrieden, und wir hoffen, dass Sie uns bald wieder besuchen!Thank you for taking the time to write a review. Please accept our apologies if the room was not clean enough. We are you were satisfied with our housekeepers, and we hope you visit us again soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
gute Atmosphäre, sehr freundliches Personal
Frühstück sehr lecker; schöner, recht großer Swimmingpool

8/10 – Gut

john

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room is dirty and swarming with flies. It is disgusting and i hope i can get some sleep
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 26. Mai 2024
Hi John,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

4/10 – Schlecht

De'Ouzjh

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There's no pool , it's not open, they do not have the permits and could not open it even for us to sit outside by. It was a disappointment but it was not unsafe or anything like that. There was bugs and flies, the fridge in the room I was in did not work (I did not use it anyways). I let them know about all this stuff and there was nothing done to my knowledge.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,We apologize for any disappointment you experienced due to the pool closure during your stay. It was temporarily closed and is now open for our guests to enjoy. Additionally, we regret the cleanliness and maintenance issues you experienced during your stay. Rest assured, we will address the issues you've mentioned immediately to ensure a better experience for our guests in the future.

8/10 – Gut

Tani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Las instalaciones lucen deterioradas, la puerta no cerraba bien, estaba limpio, no había agua para beber así que antes de llegar hay que comprar todo lo necesario, la alberca no estaba disponible porque tenía reporte con la ciudad.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 23. Mai 2024
Hi Tani,We are sorry to hear about the issues you encountered during your stay. It's disappointing that the facilities were not up to standard and that you experienced problems with the door and pool availability. We will be reviewing these comments with our team to research the matter further.

10/10 – Hervorragend

Marie

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 23. Mai 2024
Hi Marie,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

2/10 – Ungenügend

Francisco

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Front Desk am 19. Mai 2024
Dear Francisco, We glad that you have give us your feedback. We will let our staff knows about this feedback and give us great opportunity to upgrade all the aspects. Thank you for your stay at Americas Best Value Inn Hurst, TX. Thank you

8/10 – Gut

Tippi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Front Desk am 19. Mai 2024
Dear Guest, Thank you for taking your time to give us your feedback. This is very important for us to take care guest service and improve from feedback. Thank you for staying at Americas Best Value Inn Hurst, TX

8/10 – Gut

Rene Carrillo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 21. Mai 2024
Hi Rene,I am glad to hear you had a nice stay. Thank you for choosing us. Can't wait to welcome you back again soon. Safe travels!

8/10 – Gut

Tippi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 18. Mai 2024
Hi Tippi,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

10/10 – Hervorragend

Nicole

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I loved the way that they treated me with respect and also even held onto my stuff when i was stranded and could not come get my things.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Front Desk am 11. Mai 2024
Dear Guest, I hope you have enjoyed your stay in Hotel and have great experience. We try our best to have great customer satisfaction as possible as we can. To receive such positive feedback we have encourage our staff as well to perform best as possible. I hope to see you in your future stay. Thank you

6/10 – Okay

Esther

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von The Front Desk am 9. Mai 2024
Dear Guest, We greatly appreciate your stay at Americas Best Value Inn Hurst, TX. We glad that you have give us your feedback and rating which help us. Hope to see you in your future stay as well. Thank you

2/10 – Ungenügend

Diego

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
No hot water
Aufenthalt von 2 Nächten im April 2024
Antwort von The Front Desk am 30. Apr. 2024
Dear Guest, Thank you for taking your valuable time to give your feedback. We will try to reach out and find actual issue to make sure this will not happen on your next stay. Sorry for the inconvenience you have had. We hope to see you in your future stay. Thank you

10/10 – Hervorragend

Esther

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 29. Apr. 2024
Hi Esther,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 – Hervorragend

Chasity, Hurst

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My favorite place
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 16. Apr. 2024
Hi Chasity,It's wonderful to know that you enjoy your time with us. We greatly appreciate your loyalty and look forward to continuing to provide you with excellent service during your future visits. Thank you for choosing us as your preferred destination!

10/10 – Hervorragend

Leticia, Watauga

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 4. Mai 2024
Dear Guest, We greatly appreciate your stay at Americas Best Value Inn Hurst, TX. We will hope to see you in your future stay. Thank you.

6/10 – Okay

Abraham

Aufenthalt von 3 Nächten im März 2024
Antwort von Sophia CSR am 1. Mai 2024
Hi Abraham,We appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.

10/10 – Hervorragend

Chelsea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 11. Apr. 2024
Hi Chelsea,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

8/10 – Gut

Melany

Aufenthalt von 2 Nächten im März 2024
Antwort von Sophia CSR am 8. Apr. 2024
Hi Melany,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Hervorragend

Molly

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
Very quiet and room was nicely renovated.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 2. Apr. 2024
Hi Molly,It's truly gratifying to hear that you found the ambiance of our establishment to be serene and the recently refurbished accommodations to be quite exquisite. Your generous praise is sincerely valued, and we eagerly await the opportunity to welcome you back for another memorable and indulgent experience.

8/10 – Gut

Molly

Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 21. Apr. 2024
Hi Molly,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

2/10 – Ungenügend

Rob

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you like roaches this place is for you
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 29. März 2024
Hi Rob,We're truly sorry for the unpleasant experience you encountered during your stay. We take reports of pests very seriously and are committed to addressing them immediately to ensure the comfort of our guests. Your feedback will help us take the necessary steps to prevent such incidents in the future.

2/10 – Ungenügend

Christina

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This place is gross. The sheets are obviously not changed. They had stains on it and there’s public hair in the bed. It’s disgusting.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 24. März 2024
Hi Christina,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

8/10 – Gut

Elda

Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 19. März 2024
Hi Elda,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 – Okay

Susan

Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 18. März 2024
Hi Susan,We appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.

2/10 – Ungenügend

Javier

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von The Front Desk am 5. März 2024
Dear Guest, Thank you for staying at Americas Best Value Inn Hurst TX. We glad that you have take some valuable time for us to give feedback which definitely help us to improve. Thank you very much for your stay and we will be hope to see you again in future. Thank you

10/10 – Hervorragend

Tammy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Noisy people in the room behind 115. Bad room 127 No microwave Key wouldn't work
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 4. März 2024
Hi Tammy,I apologize that your stay was disrupted by noise and issues with your room. Your comfort is our top priority, and we will work diligently to resolve any issues. We appreciate your patience and understanding as we address these concerns. Thank you for bringing them to our attention.

2/10 – Ungenügend

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cockroaches everywhere inside. A complete mess
Antwort von Sophia CSR am 24. Feb. 2024
Hi Michael,We're truly sorry for the unpleasant experience you encountered during your stay. We take reports of pests very seriously and are committed to addressing them immediately to ensure the comfort of our guests. Your feedback will help us take the necessary steps to prevent such incidents in the future.

10/10 – Hervorragend

Christopher

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sophia CSR am 20. März 2024
Hi Christopher,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

4/10 – Schlecht

Conner

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Desk am 2. Feb. 2024
Dear Guest, Thank you for your time to give us your feedback and thank you for your stay at our Americas Best Value Inn. We will greatly appreciate that you make review on and it will let us help to improve. Thank you

10/10 – Hervorragend

Hanzhen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 21. Jan. 2024
Hi Hanzhen,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

8/10 – Gut

Vi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 18. Jan. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 – Okay

Brandy

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Management put me and my guests On a do not rent-list for asking questions concerning changing rooms, # of guests and adding a day to the stay.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Service am 16. Jan. 2024
Dear Guest, Thank you for taking time to let us know your feedback. We will reach out to the staff directly and find out the actual issue and thank you staying at hotel. We appreciated your feedback. Thank you

2/10 – Ungenügend

Brianna

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sophia CSR am 16. Jan. 2024
Hi Brianna,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

10/10 – Hervorragend

Fadi

Antwort von Sophia CSR am 22. Jan. 2024
Hi Fadi,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.

6/10 – Okay

Justin

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was dodgy and unsafe. Room still had hair and other bodily fluids throughout the bathroom. But for the price it was ok.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 13. Jan. 2024
Hi Justin,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits. Besides this, for other concerns like cleanliness, we have passed your note to our team for enhancements. We hope you will choose us again in the future.

2/10 – Ungenügend

William

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 14. Jan. 2024
Hi William,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

6/10 – Okay

Jerry

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 8. Jan. 2024
Dear Guest, Thank you so much for staying at Americas Best Value inn - Hurst TX. I hope you have enjoyed your stay with us and glad that you have take time to give your feedback. Thank you

2/10 – Ungenügend

Michael

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Desk am 8. Jan. 2024
Dear Michael, We glad that you have share your comments and we will directly reach out staff and take care your request. Thank you.

6/10 – Okay

Marissa

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not the worst.
Roaches all over the room, but cheap with a comfy bed and hot water. Oh and it had a weird smell too.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Front Desk am 6. Jan. 2024
Dear Marissa, Thank you for taking your time to give your feedback. Your feedback is very important to us and we will directly reach out to staff to take care this issue. Thank you so much for staying.

2/10 – Ungenügend

danny

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Antwort von Front Desk am 6. Jan. 2024
Dear Danny, Thank you for staying at Americas Best Value Inn - Hurst, TX, We will do our best to take care things and hope to see you in your future stay. Thank you

6/10 – Okay

David

Geschäftlich gereist
Gut: Zustand der Unterkunft
I was really surprised I must be honest. Staff was friendly. Really clean. The double roomi was was far sparse...and was pleasanant modern. However I was having serious medical issues. Then threw me out for I guess for being too loud while we was in pain screaming for someone 911.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Desk am 6. Jan. 2024
Dear David, Thank you for your time to write that review. We found that your check out day is same day and your payment is decline. Also, Front desk have called 911 and we have reported at front desk as well. Thank you

2/10 – Ungenügend

Victor

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Guy named jack was very rude. Charged card multiple times locked it. Rooms had poor quality. Headboard was falling out of wall, lights didnt work. Tile was dangerous cracked in Restroom. Mold in shower area. A drawer top just slid off wasnt even attached just sitting on top. Pool wasnt available but online shows it available. Will never go back.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Desk am 6. Jan. 2024
Dear Victor, Thank you for taking your valuable time to give your feedback, We will reach out directly with staff and take care issues you have mention. We glad that you have mention this things that will help us to improve. Thank you so much

4/10 – Schlecht

Debbie

Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Sophia CSR am 30. Dez. 2023
Hi Debbie,I sincerely apologize for any issues you experienced during your stay. We are disappointed that we were not able to meet your expectations. We would appreciate it if you could share with us how we can make your next visit more pleasant. We hope for the opportunity to make things right and regain your trust in our services and hospitality.

10/10 – Hervorragend

Haydelis

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Sophia CSR am 19. Jan. 2024
Hi Haydelis,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 – Hervorragend

Carissa

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff safe surrounding
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Desk am 27. Dez. 2023
Dear Carissa, Thank you for taking a time to stay at our property Americas Best Value Inn - Hurst, TX and we will be hope to see you in future as well. Thank you so much.

8/10 – Gut

Pascual

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No Landry everything else is good
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Sophia CSR am 26. Dez. 2023
Hi Pascual,Thank you for your feedback! We're pleased to hear that you had a positive experience overall. We deeply regret any inconvenience that you may have experienced due to this issue. We appreciate your understanding and hope to host you again for another enjoyable stay.

6/10 – Okay

Jan, Fort Sill

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sophia CSR am 18. Dez. 2023
Hi Jan,We value your feedback and strive to ensure your complete satisfaction. Please share your ideas and suggestions with us for your future stay.

8/10 – Gut

Pascual

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Front Desk am 8. Jan. 2024
Dear Guest, Thank you so much for your valuable time to share your feedback with us. We have try our best to give guest satisfaction. Thank you for staying at our property. We hope to see you in future. Thank you

8/10 – Gut

Pascual

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Workers good
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Sophia CSR am 15. Dez. 2023
Dear Guest,Thank you for your positive feedback! We're glad to hear you had a good experience with our staff. We hope to provide excellent service during your future visits as well.