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Bewertungen von Quality Inn

2.5 out of 5
Quality Inn
322 Miracle Strip Parkway SW, Fort Walton Beach, FL

Bewertungen

6,0
195 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
225 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
175 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
163 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
242 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,8/10

Sauberkeit

6,8/10

Personal & Service

5,8/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Bettina

Mit einer Gruppe gereist
Gut: Sauberkeit
Uns wurden falsche Uhrzeit zum Frühstück mitgeteilt. 10:00 Uhr .9:20 da gab kein Frühstück mehr sehr schade .
Aufenthalt von 1 Nacht im März 2023
Antwort von Hotel Management am 5. März 2023
Dear Bettina, Thank you for your stellar rating. We’re happy you had a great stay with us. Our sincerest apologies for any miscommunication you may have experienced with our breakfast. This occurrence is extremely rare. We’ll check in with our staff and ensure it doesn’t happen again, Please come see us again soon,

4/10 – Schlecht

Suad

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Das Hotel ist nicht wie es auf den Bildern dargestellt ist. Es ist im Vergleich zu anderen Hotels dieser Kategorie zu überteuert. Es gab keine tägliche Zimmerreinigung und wir mussten uns selber frische Tücher an der Rezeption besorgen.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Quality Inn Fort Walton Beach Management am 20. Juli 2022
Dear Suad, Thank you for taking the time to provide us with feedback on your stay at the Quality Inn. We will be informing the housekeeping staff of your review so they make sure to pay more attention to detail. We hope you come back and see us again soon! Sincerely, Quality Inn Fort Walton Beach Management

2/10 – Ungenügend

Nicole

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was the dirtiest hotel I have ever stayed in ! And the tv was broken! Absolutely horrid. The Black front desk lady was very nice though!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM Engin am 28. Mai 2024
Thank you so much for taking the time to provide feedback about your stay with us. We apologize we did not exceed your expectations. We will use your feedback as training for our management and staff. We hope you will stay with us again in the future. Thank you.

4/10 – Schlecht

Michelle

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property could use some work. We checked in 20 min early and when we arrived in our room we had no towels and were told we had to wait 45 min for some clean ones. The iron in our room did not work and our room smelled like mildew. Thankfully we were only there a few hours. The bed was comfortable and clean, but pretty much the only positive.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM Engin am 27. Mai 2024
Thank you so much for taking the time to provide feedback about your stay with us. We apologize we did not exceed your expectations. We will use your feedback as training for our management and staff. We hope you will stay with us again in the future. Thank you.

6/10 – Okay

Jacob

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Could have been cleaner but worked for what I needed
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM Engin am 21. Mai 2024
Thank you so much for taking the time to provide feedback about your stay with us. We apologize we did not exceed your expectation on cleaning. We will use your feedback as training for our management and staff. We hope you will stay with us again in the future. Thank you. GM Engin

10/10 – Hervorragend

Janesh

Mit der Familie gereist
Gut: Sauberkeit
Everything was wonderful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM Engin am 20. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Fort Walton Beach Quality Inn. We sincerely appreciate and value your feedback as a guest. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 – Gut

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von GM Engin am 21. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Fort Walton Beach Quality Inn. We sincerely appreciate and value your feedback as a guest. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 – Hervorragend

Kyria, Hattiesburg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM Engin am 15. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Fort Walton Beach Quality Inn. We sincerely appreciate and value your feedback as a guest. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a nice place to stay!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM Engin am 11. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Fort Walton Beach Quality Inn. We sincerely appreciate and value your feedback as a guest. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 – Gut

Michael

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was extremely friendly and accommodating. Motel was close to Hurlburt Field. We were helping our Son with his PCS move.
Aufenthalt von 3 Nächten im April 2024
Antwort von Engin am 5. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Fort Walton Beach. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 – Hervorragend

Sylvia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed for one overnight on business. First time staying at Quality Inn & was very impressed. The room was clean and comfortable. Breakfast was good!!! The general manager, Handan checked me in what a great welcoming person. I'd gladly stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 1. Mai 2024
Thank you for taking the time to complete a review on your stay. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Handan PriceGeneral ManagerQuality Inn

10/10 – Hervorragend

Cristian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was ok
Aufenthalt von 4 Nächten im April 2024
Antwort von GM am 29. Apr. 2024
Thank you for taking the time to complete a review on your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Handan General ManagerQuality Inn

10/10 – Hervorragend

David R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 1. Mai 2024
Thank you so much for taking the time to provide feedback about your stay with us. We hope you stay with us again soon.Handan General ManagerQuality Inn

10/10 – Hervorragend

Shelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was great. Lovely staff who went above and beyond. Comfy and big rooms!! We liked the cleanliness, soft bed. Great options for the family. The room was a good size for 4 adults. Totally worth it!
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 26. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Fort Walton Beach. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!Handan General Manager

2/10 – Ungenügend

Chandra

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Unfortunately we had roaches in the refrigerator The bathroom No phone in the room Pool wasn’t able to swim I’m All thought the owner stressed she just took it over Not happy at all But they did try to rectify the situation
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 22. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management so we may be able to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Handan-GM

4/10 – Schlecht

Robert

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 23. Apr. 2024
Thank you for taking the time to give us feedback about your stay with us. We are very sorry we did not exceed your expectations during your stay. We will use this feed back as a training for our staff and hope you will stay with us again in the future. Thank you-Handan-GM

6/10 – Okay

Minan

Aufenthalt von 2 Nächten im März 2024
Antwort von GM Engin am 11. Mai 2024
Thank you so much for taking the time to provide feedback about your stay with us. We hope you stay with us again soon.GM Engin

10/10 – Hervorragend

Rick

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A wonderful hotel by the Bay the staff are very personable. The breakfast was excellent. The room were neat and clean overlooking the bay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Handan am 16. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Fort Walton Beach. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!Handan General Manager

10/10 – Hervorragend

Jairo David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked it all
Aufenthalt von 2 Nächten im April 2024
Antwort von Handan am 11. Apr. 2024
David, thank you so much for taking the time to post a review. We are glad you enjoyed your stay and we hope to see you again soon.HandanGM

10/10 – Hervorragend

Frankie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendlt staff. Clean rooms and lobby.
Aufenthalt von 1 Nacht im März 2024
Antwort von Handan am 10. Apr. 2024
Thank you so much for taking the time to post a review. We are glad you enjoyed your stay and we hope to see you again soon. Handan-GM

10/10 – Hervorragend

Dustin

Gut: Sauberkeit und Ausstattung
Not bad for the price!
Aufenthalt von 1 Nacht im März 2024
Antwort von handan am 10. Apr. 2024
Thank you so much for taking the time to provide feedback about your stay with us. We hope you will stay with us again in the future. Thank you. Handan-GM

10/10 – Hervorragend

HeatherLynn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The general manager, Handan, was available to answer all questions I had. The property is undergoing renovations but it did not interfere with the trip. Out trip got extended unexpectantly and we were able to stay in the same room. The location was great.
Antwort von Handan am 10. Apr. 2024
Thank you so much for taking the time to provide feedback about your stay with us. We hope you will stay with us again in the future. Thank you. Handan-GM 850-275-0300

8/10 – Gut

peter

Aufenthalt von 1 Nacht im März 2024
Antwort von Handan am 11. Apr. 2024
Peter, thank you for taking the time to provide us feedback on your stay with us. We use your feedback with staff and management. Thank you. Handan-GM

10/10 – Hervorragend

Ashley

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mgt am 27. Feb. 2024
Ashley,Thank you so much for taking the time to provide feedback about your stay with us. We use all feed back with staff training! We hope you stay with us again soonBalendaGM

2/10 – Ungenügend

Pablo

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Handan am 11. Apr. 2024
Pablo, thank you for taking the time to provide feedback to us about your stay. We are new management and are working hard to correct any issues. We will use this as a training tool with our staff. We hope you will give us a try again in the future. Handan-GM

2/10 – Ungenügend

Pablo

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
MY BEDRROM WAS SMELLING LIKE MARIJUANA. I INFORMED THE STAFF AND I ASKED FOR A DIFFERENT ROOM TWO TIMES AND I NEVER HEARD ANYTHING BACK ALL NIGHT. I STAYED THERE FOR TWO NIGHT AND I DID NOT RECEIVE CLEAN TOWELS.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 19. Feb. 2024
Pablo,Thank you so much for taking the time to give us feedback about your stay with us. We are very sorry we did not exceed your expectations during your stay. We will use this feed back as a training took for our staff and hope you will stay with us again in the future. Thank you

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 19. Feb. 2024
Thank you so much for taking the time to send a review. We take customer satisfaction seriously. We hope you will stay with us again soon

10/10 – Hervorragend

Kirby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The biggest downer was that the floor was a tad dirty, like it hadn't been wet-mopped in too long. And the window looked dirty, apparently with dirt in between the multiple panes. Otherwise, excellent!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von GM am 19. Feb. 2024
Kirby,Thank you so much for taking the time to provide feedback about your stay with us. We do use these for training opportunities with our staff. We hope you stay with us again soon

10/10 – Hervorragend

Dezarae

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von GM am 19. Feb. 2024
Thank you so much for taking the time to provide feed back about your stay with us. We hope you stay with us again soon

10/10 – Hervorragend

Muhammad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just book the sea view room
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GM am 19. Feb. 2024
Muhammad,Thank you so much for taking the time to provide feedback about your stay. We look for opportunities for training with our staff to better the experience with our guests. We hope you stay with us on property again soonBalenda

8/10 – Gut

Derek

Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 19. Feb. 2024
Derek,Thank you so much for providing feedback about your stay with us. We hope you will stay with us again soon.

6/10 – Okay

Dwayne

Gut: Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GM am 19. Feb. 2024
Dwayne,Thank you for taking the time to send feedback about your stay. We apologize that we did not exceed your expectations during your time with us. We will use this as a training tool for our staff. We hope you will stay with us again in the future as we are making many changes on the property.

2/10 – Ungenügend

Constance

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Disappointed
The heat didn't work, cockroach on the counter, so we got another room that had a cigarette butt on the floor and broken plastic. Breakfast was not ready an hour after it started and we had to ask before anything was put out. Bathrrom was pretty clean but we had to ask for washclothes...there were none.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 19. Feb. 2024
Constance,Thank you so much for taking the time to send feedback on your experience during your stay with us. We will use this as a training opportunity with our staff. We are working on remodeling many areas of the hotel and hope you would stay with us again in the future so that we might be able to exceed your expectations while here. We apologize for not meeting them during this stay.

4/10 – Schlecht

Joseph Samuel

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 19. Feb. 2024
Joseph,Thank you so much for taking the time to provide feedback on your stay with us. I apologize that we did not exceed your expectations during your stay. We are remodeling much of the hotel and hope you will stay with us again in the future.

2/10 – Ungenügend

Heather, Middleburg

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was my third time staying at the hotel. The past two years were a great experience. This year was awful. I was with a large group there for a high school wrestling tournament. We were not able to stay in the main building due to updates being done and the one that they had us in the conditions were awful. One of our party found a roach in her room as soon as she opened the door after check in. My TV did not work. The room temperature was awful. Don’t even get me started on the lack of water pressure and hot water for showers. The only good thing about the stay was the gentleman working at the front desk. I wish I could remember his name but he was very welcoming.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MGT am 30. Dez. 2023
Heather,Thank you so much for taking the time to provide feed back and we apologize that we did not meet your expectations during your stay. We are updating the hotel and are sorry for any inconvenience that may have caused. We hope you will come back and stay with us again soon one those updates are complete. Your feed back is very important and will use this for training.Thank youBalendaGM

4/10 – Schlecht

Rorri

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von MGT am 27. Nov. 2023
We are very sorry we did not meet your expectations during your stay. We are renovating and hope you will stay with us again in the future.

4/10 – Schlecht

Javier

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Little critters in the room
Aufenthalt von 10 Nächten im Oktober 2023
Antwort von MGT am 27. Nov. 2023
Thank you for taking the time to provide feed back about your stay with us. We are in the middle of renovating and hope you will stay with us again in the future. We will use your feed back with the staff.

10/10 – Hervorragend

Kari

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von MGT am 27. Nov. 2023
Thank you so much for your feed back about your stay with us. We hope to see you on property again soon.

2/10 – Ungenügend

Jamie

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The blinds were broken and the shower head was broke in our first room so the staff moved me to a second room and after I already packed our stuff up and got everything out again, my son finds dead bugs and a dirty Q tip behind the bed. After 5 minutes of him walking barefoot on the floor his feet were black.. there was no toilet paper in the second room either. I couldn't get comfortable because it was dirty and poorly maintained. Needs a lot of work!! Will not be back
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GM am 30. Okt. 2023
Jamie,Thank you so much for taking the time to send us your feed back. We apologize that we did not meet your expectations while you were here with us. We will use this as a training experience for the staff. We hope you will give us a second chance in the future as we are new management and working on correcting the issue as we find themThank you Balenda

8/10 – Gut

jUSTIN

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GM am 30. Okt. 2023
Thank you for taking the time to rate your stay with us. We hope to see you again soon

4/10 – Schlecht

Rachel

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bathroom door was so rusted that we couldn’t even move it. We were lucky enough to have a working hairdryer and iron but others in our party had to borrow ours because theirs didn’t work. Floors were disgusting. I could only let my kids walk on them with shoes. Beds seemed clean and were comfortable. Bathroom was also decent.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von GM am 30. Okt. 2023
Rachel,Thank you so much for taking the time to provide us with feedback from your stay. We are new management and working on the issues, but we are sorry we did not meet your expectations while you were with us. We hope you will give us another try in the future.Thank youBalenda

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Run down
The hotel is pretty old and run down. It felt dirty. Our room smelled like boys dorm hall. We were just there one night, had what we needed and the bed was comfortable.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 30. Okt. 2023
Thank you for taking the time to provide feedback to us about your stay. We are new management and are working hard to correct any issues. We will use this as a training tool with our staff. We hope you will give us a try again in the future.

10/10 – Hervorragend

Everlyne

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Good 👍
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GM am 10. Okt. 2023
Everlyne,Thank you so much for taking the time to post a review. We are glad you enjoyed your stay and we hope to see you again soon

8/10 – Gut

Michala

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was really nice and it was very convenient everything was within walking distance.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MGT am 10. Okt. 2023
Michala,Thank you so much for staying with us and for posting a review. We hope to have you stay with us again soon.

8/10 – Gut

Nick

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Great place. Just wish they’d give you clean towels every other day at least
Aufenthalt von 3 Nächten im September 2023
Antwort von MGT am 1. Okt. 2023
Thank you so much for the feed back. We apologize that you did not have fresh towels during your stay. We have addressed this with our housekeeping department. We hope to have you on property again. Thank you so muchManagement

4/10 – Schlecht

Gwendolyn

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Not a good stay at all
Stayed 3 nights, 4 days. Room was clean and updated, however I had no hot water the entire stay. Told them day one and by day 2 they moved me to another room. That room barely got to lukewarm temperatures but was better then ice cold. Told them several times and they never came to look at it. No coffee in the mornings at the breakfast area. So disappointed, as the updates to the hotel were good and it smelled good but while most of the front staff was nice, no one ever came and cleaned the room, not once. They said they would credit something due to not hot water and they never have. Going to keep calling until they do. Would recommend to others the beds were awesome and super comfy but nothing else about the hotel I would recommend.
Aufenthalt von 3 Nächten im September 2023

6/10 – Okay

Bailey

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
broken handles on vanity in bathroom, A/C in our first room was broken
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

april

Aufenthalt von 2 Nächten im September 2023

2/10 – Ungenügend

Amber

Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is very caring ❤️
Antwort von Mgt am 1. Okt. 2023
Thank you so much for your feedback. We will share this with the staff! We hope to have you stay with us again soon. Management