Dear Ralf,We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is crucial, and we deeply regret that we fell short of your expectations. It's unfortunate that your reserved room was unavailable and that the alternative provided did not meet your standards. We apologize for the maintenance issues you faced and the lack of timely repairs. Your comments about the staff and reception waiting times are duly noted, and we'll strive to improve these aspects. Please accept our apologies for the subpar experience you had. We value your input and will work diligently to enhance our services.

Thanks so much for the review Larisa. We are so happy to see that you enjoyed your time with us in Fort Walton Beach and we hope to welcome you back very soon.

Thank you so much Nikole! We are so happy you enjoyed your stay with us and look forward to you coming back to our wonderful location!

Thanks for the 5 out of 5 review Gena. We are thrilled that you enjoyed the hot tub and the very short walk to the beach. We hope to welcome you back very soon.

Thank you Peter for your 5 out of 5 feedback! We are so happy you enjoyed your stay with us!

Thanks for the review Theresa. We are glad you enjoyed your time with us in paradise and you are welcome back anytime.

Thank you Crystal for reaching out. I’m truly sorry to hear about the difficulties and disappointments you experienced during your recent stay with us. It’s clear from your description that we did not meet the high standards we set for ourselves and our guests, and for that, I apologize sincerely.Regarding the lack of Wi-Fi and TV service, I understand how frustrating this must have been, especially not being informed in advance. We always strive to communicate any potential disruptions to our guests promptly, and it’s clear we missed a crucial opportunity to do so in this instance. We will take immediate steps to ensure our communication is more effective in the future, particularly on our website and through other booking channels.The cleanliness of your accommodations is also a paramount concern, and hearing that your sink was not cleaned to our usual standards is disappointing. I assure you this is not typical of our property, and I will personally address this feedback with our housekeeping team to prevent such oversights.Regarding the discrepancies and unexpected fees you encountered, I understand how this could lead to confusion and frustration. Transparency about costs is essential, and we aim to provide clear, upfront information about all charges our guests might face. I will review our policies and communication strategies to ensure that all potential fees are clearly disclosed at the time of booking and upon check-in. Additionally, I will investigate the discrepancy between the Expedia rate and our hotel listing to correct any inaccuracies and prevent future misunderstandings.I appreciate you bringing these issues to our attention, your feedback is crucial in helping us improve, and I hope we have the opportunity to restore your confidence in our hotel.Thank you for taking the time to share your concerns, and once again, I apologize for the inconvenience and disappointment you faced. We value your patronage and hope to have the chance to provide you with a much more enjoyable and seamless experience in the future.

Thanks for taking the time to leave us this review LaRae. We hope that you enjoyed your time with us and we hope to welcome you back soon.

We are so honored to be your 'home away from home' Geneva! Thank you for taking the time to leave us this review. We are so thrilled that you enjoyed your stay and can't wait to welcome you back for the 5th time!

Thank you so much for the 5 out of 5 review Andy. We love to hear that you enjoyed your time and we hope to welcome you back to paradise very soon.

Thanks for leaving us this 5 out of 5 review Breionna. We are so happy that you enjoyed your stay with us. You are welcome back anytime!

Thanks for taking the time to leave us this review Kelly. We are thrilled that you enjoyed our staff and we hope to welcome you back soon.

Thanks for the review Rodwell. We are thrilled that you enjoyed your stay and we hope to welcome you back very soon.

Thanks for taking the time to leave us this review Michael. We are so happy that you enjoyed your stay and we hope to welcome you back to paradise soon.

Thanks for the 5 out of 5 review Tramauviance, we are so happy that you enjoyed your time with us. We hope to welcome you back soon.

Thanks for the 5 out of 5 review Jamie. We are happy to hear that you enjoyed your time with us and you are welcome back anytime!

Thanks for taking the time to leave us this review Lorraine. We are so glad to hear that you enjoyed your time with us on the beach and we hope to welcome you back for a longer stay next time!

Thanks for the 5 out of 5 review Tramauviance, we are so thrilled you enjoyed your time and we hope to welcome you back to paradise soon!

Thanks for the 5 out of 5 review Emily. We are so thrilled to hear you loved the beach side view and your time with us. We will be sure to let Caitlin know that she improved your trip and we hope to welcome you back when the weather is a little more cooperative!

Thank you for bringing your experience to our attention, and we sincerely apologize for the inconvenience you faced during your stay. We want to assure you that the presence of pests is not a reflection of our usual standards, and we take this matter seriously.We regret any misunderstanding regarding the promised discount. We understand that your expectations were not met, and we are actively addressing this issue to prevent it from occurring in the future.To ensure that this matter is resolved promptly, we kindly ask you to reach out to our management directly. Share your reservation details and the specifics of your conversation with Sandy. We want to make sure you receive the appropriate compensation for the inconvenience you experienced.Once again, we apologize for any discomfort caused, and we appreciate your feedback as it helps us enhance our services. -Tori

Thanks for the 10 out of 10 review Edward. We are so happy you enjoyed your time and we hope to welcome you back soon.

Thank you for leaving us this 5 star review Chris. We are thrilled that you enjoyed your stay and the staff. We hope to welcome you back for more beautiful ocean views soon!

Thanks for taking the time to leave us this review Frankie. We are happy to hear that you enjoyed the location and the property and are forwarding your concerns about the hot tub and pool to our management team so that they can address the issue. Thank you for the feedback and we hope to welcome you back soon.

Thanks for the review Gabriela, we are glad you enjoyed your stay and hope to welcome you back very soon!

Thank you for the 5 star review Bruce. We were so happy to be apart of your New Year's celebration and we hope to welcome you back again in 2024!

Thank you so much for taking the time to leave us this review Vanecia, and for sharing the stunning pictures of our very favorite place. We are so happy to hear that you enjoyed your stay with us. We can't wait to welcome you back!

Thanks for taking the time to leave us this review Rajeev. We are glad you enjoyed your time overall and hope to welcome you back to paradise soon.

Thank you for taking the time to leave us this review Alan. We are thrilled you rated us a 10 out of 10 and enjoyed the location and all the amenities we offer. We hope to see you again soon!

Thank you for the perfect rating! We're glad you had a great experience during your stay. If you have any additional comments or feedback to share, please feel free to do so. We hope to have the pleasure of hosting you again in the future.

Thanks for leaving us this review Chandran. We are happy to hear that you enjoyed your stay with us and the facilities. We hope to welcome you back again very soon!

Thank you for taking the time to leave us a review Steve. We are thrilled that you enjoyed your stay with us and that the rooms lived up to your expectations. We hope to see you walking down the beach with us again soon!

Thank you for leaving us this review. We hope to welcome you back to paradise soon!

Thank you for the perfect rating! We're glad you had a great experience during your stay. If you have any additional comments or feedback to share, please feel free to do so. We hope to have the pleasure of hosting you again in the future.

Thank you for taking the time to provide a rating for your experience. If you have any specific feedback or comments about your stay, please feel free to share more details. Your input can be helpful to others looking for information about this location. If you have any questions or need further assistance, don't hesitate to ask. Your satisfaction is important to us.

Thank you for taking the time to provide a rating for your experience. If you have any specific feedback or comments about your stay, please feel free to share more details. Your input can be helpful to others looking for information about this location. If you have any questions or need further assistance, don't hesitate to ask. Your satisfaction is important to us.

Thank you for the perfect rating! We're glad you had a great experience during your stay. If you have any additional comments or feedback to share, please feel free to do so. We hope to have the pleasure of hosting you again in the future.

Thank you for taking the time to provide a rating for your experience. If you have any specific feedback or comments about your stay, please feel free to share more details. Your input can be helpful to others looking for information about this location. If you have any questions or need further assistance, don't hesitate to ask. Your satisfaction is important to us.

We appreciate your rating for your recent experience at our hotel. While it's great to see that you had a positive stay overall, we're always eager to improve and provide the best possible experience for our guests.If you have any specific feedback or suggestions that could help us earn that extra 2 points in the future, please don't hesitate to share it with us. Your input is invaluable and will assist us in making necessary improvements.We look forward to the opportunity to serve you again, and we're committed to making your next stay even better. Thank you for choosing our hotel, and we hope to exceed your expectations during your next visit.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate your input as it helps us improve our services and address any areas of concern.We're glad to hear that you had a positive interaction with Apple at the front desk, and that the DJ and some staff members were friendly during your stay. However, we are sorry to learn that your room did not meet your expectations and that your overall experience was just "ok."We understand that your experience may not have lived up to the expectations set by our online representation, and we apologize for any discrepancies. We continuously work to provide an accurate representation of our property through our website.Your feedback about the pricing and the mixed friendliness of our staff is noted, and we will use it to make necessary improvements in those areas.We're sorry to hear that you would not stay with us again or recommend our hotel. We value our guests' input, and we hope you might consider giving us another chance in the future to provide you with a better experience.Thank you for choosing our hotel for your stay, and we appreciate your honesty in sharing your feedback. If you have any more details or suggestions to offer, please feel free to reach out to us.

Thank you for taking the time to provide a rating for your experience. If you have any specific feedback or comments about your stay, please feel free to share more details. Your input can be helpful to others looking for information about this location. If you have any questions or need further assistance, don't hesitate to ask. Your satisfaction is important to us.

We are absolutely delighted to hear that you found our hotel to be an excellent place to stay! Thank you for your kind words and positive feedback. It means a lot to us, and it's a great source of motivation for our team.We're committed to providing exceptional experiences for our guests, and it's truly rewarding to know that we've succeeded in making your stay enjoyable. If you have any specific highlights or experiences you'd like to share, we'd love to hear more about what made your stay excellent.We look forward to the pleasure of hosting you again in the future, and we'll do our best to ensure that your next visit is just as wonderful as this one. Thank you for choosing our hotel!

Thank you for your succinct and positive feedback – "clean and friendly." We greatly appreciate your acknowledgment of our commitment to cleanliness and the friendliness of our staff. Providing a clean and welcoming environment is a top priority for us, and we're pleased to know that it made a positive impression on you.Your satisfaction is important to us, and we look forward to welcoming you back to our hotel for another clean and friendly experience. If you have any specific comments or suggestions to share, please don't hesitate to do so. Your feedback is invaluable to us. Thank you for choosing our hotel!

Thank you for the wonderful feedback! We're thrilled to hear that you had an amazing experience during your stay at our hotel. It's our goal to provide exceptional service and create memorable moments for our guests, and we're delighted to know that we succeeded in making your visit special.Should you have any specific highlights or if there's anything more you'd like to share about your stay, please feel free to do so. We look forward to the opportunity to host you again and strive to make your next visit just as amazing. Thank you for choosing our hotel!

We're delighted to hear that you enjoyed your stay with us, even in spite of some health issues. It's wonderful to know that you found your room comfortable with a great view and that you were pleased with our restaurant's excellent food and the breakfast options. We hope you were able to relax and rejuvenate during your stay, and we're here to welcome you back whenever you're ready for another visit. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. -Tori

Thank you for being a loyal guest and for sharing your feedback with us. We appreciate your continued support and value your input. Your comments regarding the need for bathroom updates are duly noted, and we will certainly take them into consideration as we work towards improving our facilities. We aim to provide our guests with the best possible experience, and your feedback helps us in that endeavor. We hope to have the opportunity to welcome you back in the future, and we'll strive to make your next stay even more enjoyable. -Tori

Thank you so much Rashanda for your 5 out of 5 review!

Thank you so much for you 5 out of 5 review Mary Ann! We are so happy you enjoyed your stay with us!

Thank you Jessica for your feedback on your recent stay at our hotel. We appreciate your honesty and we regret to hear that your experience with us fell short of your expectations. We would like to take this opportunity to apologize for any inconvenience caused during your stay. We always strive to provide our guests with the best possible experience, and it is clear we did not achieve this in your case. We value your feedback and will use it to improve our services and amenities. We hope to have the opportunity to welcome you back in the future and provide you with the excellent experience that we are known for. Thank you again for your review.