2/10 – Ungenügend
Shirley
13. Aug. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Without my knowledge or permission, I was placed in a handicap room,even though I drove There and walked in. At 3am the next morning, if
I did not have the locks on, the desk clerk would have been in my room, knocking and yelling to the top of his lungs, asking who was I and what was I doing in this room! I was in a very deep sleep!! He said that the room was confirmed for other people! He was one lock away from being in the room!
The office lady claimed she had to put me in a fake room number in order to check me in. She withheld truth! Terrible experience! I had to call the desk to find out the problem. He said he saw where I was put in a wrong room, but the damage was done!
I could feel the springs in the mattress against my body in the bed! Everything was set up for someone in a wheelchair. There was no chair in the room. The one requested was saturated with the smell of urine that filled the room! Had I sat in that chair, I would have been thought to be nasty and smelly I was too tired from travel to complain and get bad treatment
for that. So I sprayed the chair to kill the odor and put it to the side! Same lady brought the chair and checked me in!!!!
The bathroom was filthy! The handicap seat in the shower had been burned with most of it charred and missing.
The smell of marijuana was problematic and I had to either turn of the ac or improvise in order to breathe! It made me smell like I was a smoker! I never smoked in my life! I had to go
I am due a refund.
Shirley
Aufenthalt von 5 Nächten im Juli 2025
