2/10 – Ungenügend
Tamika
Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
29. Dez. 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I booked this hotel because of the location and the ability to accommodate 5 people to one suite. However when I arrived at the hotel it seemed pretty updated on the outside, the lobby , the external areas. However when entering the room, the place was atrocious! The carpet dirty, the room neglect and you can tell it was surface level cleaned. The house cleaning staff was lazy and complained everytime we asked her for basic necessities like extra towels or to vacuum while we were out. The rooms are dated, dusty and my mother and I developed sinus infections because of the allergens. I had to go to urgent care one night because of the coughing. I mean the carpet was filthy. I asked to be changed to another room and it was the very same thing. We pulled out the sofa bed and it was disgusting! Hair all over the bed, rice grains and a beer cap on the couch. All those rooms need to be condemned and checked by health authorities. Our trip was basically spoilt because we got sick. And I know it was the hotel because when we would leave for the day we would feel much better, then when we return we would cough all night. I am highly disappointed by the conditions of the property especially the rooms. The front staff was great and accommodating, however one or two of them seemed a bit annoyed to deal with clients who weren’t too happy. I am writing this review while on my flight back home and I am so happy to go back to my house. Most horrible hotel experience I have ever had.
Tamika
Aufenthalt von 8 Nächten im Dezember 2025
