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Bewertungen von Sheraton Suites Fort Lauderdale at Cypress Creek

3.5 out of 5
Sheraton Suites Fort Lauderdale at Cypress Creek
555 NW 62nd Street, Fort Lauderdale, FL

Bewertungen

7,8

Gut

435 von insgesamt 999 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
267 von insgesamt 999 Gästebewertungen haben eine Bewertung von 8 - Gut" "
128 von insgesamt 999 Gästebewertungen haben eine Bewertung von 6 - Okay" "
77 von insgesamt 999 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
92 von insgesamt 999 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Wilhelm

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
gutes Hotel
Aufenthalt von 8 Nächten im März 2024
Antwort von Ann-Front Office Manager am 4. Apr. 2024
Thank you for staying with us, we really appreciate your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gut
Super schöne Lobby, grosses Zimmer, bequemes Bett. Bar und Restaurant im Hotel, andere Restaurants in Gehdistanz.
Aufenthalt von 1 Nacht im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel, Sauber, guter Service Angenehmer überdachter Innenbereich, viele Parkmöglichkeiten
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Guest Services Team am 31. Dez. 2018
Thank you for completing a review on your recent stay. Guest feedback is very important and we are happy that you enjoyed your stay with us.

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut und Preiswert
Gut gelegen und Preis/Leistung simmt.

4/10 – Schlecht

Dirk

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
An der falschen Stelle gespart...
Das Hotel ist schon sehr in die Jahre gekommen, um es freundlich auszudrücken. Leider war das Türschloss unseres ersten Zimmers defekt, so dass wir ein anderes Zimmer erhalten haben (wie wohl auch schon Gäste direkt vor uns mit dem selben Zimmer...). Das andere Zimmer lag direkt über der Küche und obwohl wir im 6. Stock waren, roch es im Schlafzimmer deutlich nach Abendessen, da die Balkontür nicht sehr dicht war und für "gute Durchlüftung" sorgte. Auf dem Esstisch sah es aus, als ob jemand Papier verbrannt hatte, somit scheint es auch nicht gereinigt worden zu sein. Immerhin war das Bad sauber, auch wenn der Warmwasserhebel am Waschbecken keine Funktion mehr hatte und nur lose befestigt war. Das Hotel liegt an einer 6-spurigen Straße und an einer Bahnlinie. Es gibt nicht viel in der Umgebung, da es ein Büroviertel ist. Wir sind direkt am nächsten Tag wieder abgereist, da es für einen Urlaub nicht wirklich geeignet ist.

6/10 – Okay

Letisha

Nice some furniture can used an upgrade though and a bit more dusting
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Michael am 24. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation with our product quality however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

8/10 – Gut

STEPHEN, Queens Village

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff made sure my stay was comfortable, despite being in a room with a leaky shower.
Aufenthalt von 5 Nächten im März 2024
Antwort von Michael am 22. Mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

10/10 – Hervorragend

Marjorie

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Rooms are spacious and clean.The lobby is beautiful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 22. Mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

10/10 – Hervorragend

Kara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 18. Mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

2/10 – Ungenügend

Trudy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked a room with a queen sized bed with balcony but that was given away when we arrived even though I had paid for it. Our room was so dirty! The white linens were stained . If we wanted our home cleaned (we had a 4 night stay) we had to ask.. even for clean towels. The staff did very little cleaning and hid out in a room by the laundry. We saw the manager calling them out on several occasions. The door to the balcony was so gross we decided not to open it. Luckily I had Lysol wipes and cleaned the surfaces myself. Breakfast was stale pastries.. they looked delicious so we were very disappointed. Would not stay there again.
Aufenthalt von 4 Nächten im März 2024
Antwort von Michael am 16. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

10/10 – Hervorragend

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my 2nd time in this hotel, front desk staff is really nice.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 9. Mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you again soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office Sheraton Suites Cypress Creek

6/10 – Okay

Deborah

Gut: Sauberkeit und Personal & Service
Right at the parking lot huge crowd smoking weed, not a great impression. It took around one hour to check-in as the room was not ready. People were kind but service was slow. The property looks old, carpets and furniture are overdue for a makeover. Large rooms and had everything you need for one night stay!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 9. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.Thank you for your transparency and sharing the positive feedback about our staff. I' m sorry about the service delays and welcome experience as an event was taking place causing the large crowds. I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

2/10 – Ungenügend

Sebastian

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel overall it’s old and not well maintained. Before even entering the property the speakers with the “lobby” music are busted. Staff at the front desk seem to don’t care about the service they provide and the manner of greeting guests. Our room was “ready” as requested for before check in time (11:00 am). Room was “clean” but it needs a deep cleaning. Mini fridge not working, coffee machine not working. TVs with no channels programmed, the tv on the room probably fell down someday and it was damaged so you could not even see the in one side of the monitor. Carpets on the halls need new ones or at least a good clean up. Came down to tell them about what we had experienced and again the staff does not seem to care. I would love to have a refund on my stay as I could not enjoy the 1 night we stayed with my family
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,Thank you for taking the time to share your thoughts regarding the hotel condition. I appreciate you bringing it to our attention as we take your feedback seriously and have started enhancements which will be finalized with a full remodel of our hotel rooms. With this investment we will also refresh our staff on providing service as we strive ourselves on customer service.I am sorry you had to experience this however grateful for your feedback. Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

4/10 – Schlecht

Amara

Mit einer Gruppe gereist
Gut: Personal & Service
I was given the wrong room key twice. Had I went back to the room before dinner and placed my belongings in there, they could have been stolen. The air didn’t seem to quite cool the room down.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,Thank you for taking the time to share your thoughts regarding this issue with your room keys and AC unit. I appreciate you bringing it to our attention, and I will share your message with the leadership team to mitigate this from happening again.I am sorry you had to experience this however grateful for your feedback. Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

10/10 – Hervorragend

CHEVELLA

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung und Zustand der Unterkunft
Love it
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,I want to thank you for sharing your feedback about your stay at Sheraton Suites Cypress Creek Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as we remain at your service. Warm Regards,Michael

4/10 – Schlecht

Elizabeth

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I'm sorry we did not meet your expectation however grateful for hosting you.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

6/10 – Okay

Ebony

Mit der Familie gereist
Gut: Sauberkeit
We saw two roaches in our room after coming back from our evening. front desk charged my card 3times i had to go to the front desk to fix it, it took them 2days to fix it
Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback, I'm so sorry to hear about your experience with us. I have shared your feedback with our management team to prevent these challenges from happening again.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

4/10 – Schlecht

Josemaria

Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I'm sorry we did not meet your expectation however grateful for hosting you.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

2/10 – Ungenügend

Tyrone

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The air condition was leaking and heat did not work
Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I'm sorry about the challenges you had with your AC unit, I have shared this experience with our management team to prevent this from happening again. Thank you again for sharing your experience, I'm sorry we did not meet your expectation however grateful for hosting you.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

8/10 – Gut

Nashea

Aufenthalt von 2 Nächten im April 2024
Antwort von Michael am 22. Mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

2/10 – Ungenügend

Jason

Antwort von Michael am 16. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

10/10 – Hervorragend

Cynthia

Gut: Zustand der Unterkunft
Everything
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Michael am 28. Apr. 2024
Dear Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

2/10 – Ungenügend

Dantlie

Verbesserungswürdig: Personal & Service
I ask for blanket and wash cloth never got it. Service was terrible staff they have now is not what I use to service went down a lot. They clean the room took out the towels never bring them back management is bad.
Aufenthalt von 2 Nächten im März 2024
Antwort von Michael am 28. Apr. 2024
Dear Guest, I recognize your time is valuable and appreciate the feedback you have taken time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation due to the service delays for your requests. These concerns have been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Please reach out to me directly should you return so I may ensure a seamless guest experience. Kind Regards, Michael Simpson Director Of Front Office

10/10 – Hervorragend

Asia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful
Aufenthalt von 2 Nächten im April 2024
Antwort von Michael am 28. Apr. 2024
Dear Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

8/10 – Gut

Jeff

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel in general is nice and clean. Inside the room might be different, as it was for me. There were stains on the furniture--not sure what it was, but I wasn't going to sit there--and chunks of wood out of the table edge.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ann-Guest Service Manager am 23. Apr. 2024
Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

10/10 – Hervorragend

Ayanaa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect stay for Families.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ann-Guest Service Manager am 23. Apr. 2024
Thank you for staying with us, we really appreciate your feedback.

10/10 – Hervorragend

Donald, Fort Lauderdale

Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 14. Mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

8/10 – Gut

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 1 Nacht im April 2024
Antwort von Ann-Guest Service Manager am 23. Apr. 2024
Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

10/10 – Hervorragend

SHELETTA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is always very pleasant here. I especially love the warm welcoming feel I get each time I stay. Christina front desk staff is my all time favorite! She has the best customer service skills ever! Always professional, friendly, knowledgeable and very helpful. She keeps me coming back! This is my new found place to stay whenever i visit South Florida. This was my 3rd stay here been staying since Nov 2022. All the staff here are very pleasant! I adore the female security guard, she takes her job very serious yet she is very kind and helpful! I met the newest manager during this last stay he was very warm and friendly too. I believe his name is Roger. Besides the great staff, the rooms are huge and very clean! Big shot to the cleaning crew staff! Way to gp Sheraton! Keep shining!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Ann-Guest Service Manager am 20. Apr. 2024
Dear Valued Guest,Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

8/10 – Gut

Dominique

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property itself was fine; the room was large, comfortable and the hotel itself is lovely. Most of the staff is great and friendly, especially at the restaurant, but it's been hit and miss with some of the front desk staff. The hotel itself and room were clean.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Stephanie

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a bit misleading when I was promised a balcony, but got one that overlooked the indoor dining area.. figured it would be a walk out balcony outside.. otherwise great 👍
Aufenthalt von 7 Nächten im April 2024
Antwort von Ann-Guest Service Manager am 20. Apr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

10/10 – Hervorragend

Eric

Aufenthalt von 3 Nächten im August 2023
Antwort von Michael am 6. Mai 2024
Dear Guest,I want to thank you for sharing your feedback about your stay at Sheraton Suites Cypress Creek Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as we remain at your service. Warm Regards,Michael

8/10 – Gut

Letisha

Gut: Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ann-Guest Service Manager am 17. Apr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

8/10 – Gut

Janet

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't like the lack of cleanness on the pool deck. There was gecco/lizzard droppings which was unavoidable to walk around, which got on our shoes. Would strongly recommend having a deck hand to be cleaning the walking area around the pool.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ann-Guest Service Manager am 15. Apr. 2024
Dear Janet,I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.” “Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.”

8/10 – Gut

Avalon

Gut: Personal & Service
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ann-Guest Service Manager am 15. Apr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

6/10 – Okay

Dimas

Gut: Personal & Service
Safe and quite
Aufenthalt von 1 Nacht im April 2024
Antwort von Ann-Guest Service Manager am 15. Apr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

10/10 – Hervorragend

Donald, Fort Lauderdale

Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 6. Mai 2024
Dear Guest,I want to thank you for sharing your feedback about your stay at Sheraton Suites Cypress Creek Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as we remain at your service. Warm Regards,Michael

8/10 – Gut

Letisha

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Ann-Guest Service Manager am 11. Apr. 2024
Dear Valued Guest,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Gut

Vernice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right location. Great staff.
Aufenthalt von 3 Nächten im April 2024
Antwort von Ann-Guest Service Manager am 10. Apr. 2024
Dear Vernice,Thank you for staying with us, we really appreciate your feedback.

8/10 – Gut

Jephthe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ann-Guest Service Manager am 10. Apr. 2024
Dear Jephthe,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Hervorragend

Valeen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I wish the pool area stayed open until 10 like other Sheraton's.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ann-Guest Service Manager am 10. Apr. 2024
Dear Valeen,Thank you for staying with us, we really appreciate your feedback.

8/10 – Gut

Phillip

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Ann-Guest Service Manager am 10. Apr. 2024
Thank you for your feedback, we are thrilled that you enjoyed your time. We hope to see you on a future stay.

10/10 – Hervorragend

Ana, Fort Lauderdale

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super good service and fast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ann-Guest Service Manager am 10. Apr. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Hervorragend

Godfrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property have ample parking in a safe environment
Aufenthalt von 2 Nächten im März 2024
Antwort von Ann-Front Office Manager am 3. Apr. 2024
Dear Godfrey, Thank you for choosing Sheraton Suites Fort Lauderdale at Cypress Creek for your recent stay. Were glad that you enjoyed your stay with us and found everything to be satisfactory. At Sheraton Suites Fort Lauderdale at Cypress Creek, we strive to provide the best possible experience for our guests. We hope to see you again.

8/10 – Gut

Jernelle

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
how it said free breakfast but still end up paying for breakfast
Aufenthalt von 4 Nächten im März 2024
Antwort von Ann-Front Office Manager am 2. Apr. 2024
Dear Jernelle,Thank you for staying with us, we really appreciate your feedback.

4/10 – Schlecht

Munsoor

Aufenthalt von 1 Nacht im März 2024
Antwort von Ann-Front Office Manager am 2. Apr. 2024
Dear Munsoor,Thank you for staying with us, we really appreciate your feedback.

10/10 – Hervorragend

Peyman, RICHMOND HILL

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed but the property is too close to train tracks ....
Aufenthalt von 4 Nächten im März 2024
Antwort von Ann-Front Office Manager am 28. März 2024
Dear Peyman,Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

8/10 – Gut

Adam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Ann-Front Office Manager am 26. März 2024
Dear Adam,Thank you for staying with us, we really appreciate your feedback.

10/10 – Hervorragend

Que

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice
Aufenthalt von 1 Nacht im März 2024
Antwort von Ann-Front Office Manager am 26. März 2024
Dear Que,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Gut

Rosa

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Es un hotel con un lobby muy bonito pero las habitaciones muy viejas, ya debe pensar en remodelar
Aufenthalt von 1 Nacht im März 2024
Antwort von Ann-Front Office Manager am 26. März 2024
Dear Rosa,Thank you for staying with us, we really appreciate your feedback.