After reading the recent reviews, we were a little worried about what we would find, but we were in a clean and comfortable hotel with easy walk to shops-our sun lotion had been confiscated by TSA so we needed to replace it. The friendly gal at the desk took us to the door and explained to the left was an Outback steak house and to the right and across the street was a shopping center--Harbor shops-with lots of stores including a Publix grocery store. The pool was very clean. The only negative was a cheeseburger from their snack shop. It was terrible. Yes, one elevator was out, but the wait was short. There is a goodie case to the right of the desk--best choc chip cookies. Yes, the place could use some updating which is scheduled . But the room was larger than we anticipated and also very clean. Safe to walk around to shops. 7 restaurants in shopping center-some with outdoor dining. They arranged for transportation to our cruise ship and van was on time and also very clean.