4/10 – Schlecht
Dee Dee
Mit der Familie gereist
24. Sept. 2025
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
There was too many issues as soon as we checked in. First the sink was leaking and we had to move rooms after we got situated. Then the closest elevator stopped working and someone was stuck in there. Then after getting to hotel our room in the afternoon for a quick stop, our keys didn't work and we had to waste more time going to front desk and have them fix the problem and we didn't even get apology. She took long time to confirm I was actually booked until the next day which she seemed confused about and must have checked everywhere possible to confirm I was in fact booked up until the next day. Next, the parking lot was always full with no where to park and small spaces with a $15 a day charge for that poor parking lot! Then there is the room service of cleaning. We needed to leave our room later than most days (9:45 ish) and the staff came by at maybe 9:15- 9:30am and informed me that they are NOT allowed to come back to clean our rooms if we are not out by they time they come by. I don't like being on someone else's time. So our room didn't get cleaned that day. If you are a bit picky, then I would not recommend this place! The rooms were clean, updated and nice but service was poor in my opinion!
Dee Dee
Aufenthalt von 3 Nächten im September 2025