Außenbereich

Bewertungen von Best Western Fort Lauderdale Airport/Cruise Port

2.5 out of 5

Bewertungen

7,6

Gut

742 von insgesamt 1999 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
586 von insgesamt 1999 Gästebewertungen haben eine Bewertung von 8 - Gut" "
293 von insgesamt 1999 Gästebewertungen haben eine Bewertung von 6 - Okay" "
168 von insgesamt 1999 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
210 von insgesamt 1999 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,6/10

Personal & Service

7,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Matthias

Aufenthalt von 1 Nacht im August 2023
Antwort von Sophia CSR am 5. Okt. 2023
Hi Matthias,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 – Gut

Monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Preis Leistung Verhältnisse
Sehr gute Lage für ein zwischen stop
Aufenthalt von 1 Nacht im August 2023
Antwort von Sophia CSR am 19. Sept. 2023
Hi Monica,Thank you for your review! We're glad to hear that you found our location to be convenient. We strive to provide our guests with a prime location that offers easy access to local attractions, dining options, and transportation. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

10/10 – Hervorragend

Daniela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2023
Antwort von Sophia CSR am 29. März 2023
Hi Daniela,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

8/10 – Gut

Frank

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Unterkunft, wie bei Best Western zu erwarten Frühstück gut, leider viel Plastikmüll
Aufenthalt von 1 Nacht im Mai 2022

8/10 – Gut

Debra

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
My AC was not working and the front desk staff gave me another room. She gave us 2 water bottles at check in.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Diego

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There was a musty smell in the room. The carpet was dirty and the bed was uncomfortable and smelled.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Jimmia L

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
The beds were so uncomfortable…Like you could feel the springs through the mattress
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Vincent

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very efficient and helpful staff.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

karl

can be updated
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Tamima

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The shuttle service is helpful, breakfast is pretty good and healthy. You may improve on the decor a bit. The room had a damp smell that was a little unpleasant, otherwise it is good for the price.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 22. Mai 2024
Dear Guest,Thank you for your valuable feedback! We're delighted to hear that you found our shuttle service convenient and enjoyed our breakfast offerings. We appreciate your suggestion regarding the decor and will certainly consider it for future improvements. Additionally, we regret the inconvenience caused by the damp smell in your room and will address this issue promptly to ensure a more pleasant stay for our guests in the future. We hope to welcome you back soon for an even better experience!

6/10 – Okay

Gary

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 23. Mai 2024
Hi Gary,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guests' feedback, both positive and negative, to improve our services.

8/10 – Gut

Diamelys

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 21. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful 4-star rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Gut

Jody

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient place to stay prior to a flight.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 20. Mai 2024
Hi Jody,It is heartwarming to see such a wonderful 4-star rating. We truly appreciate your comment that you found our location convenient and for taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 – Okay

Charles

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 20. Mai 2024
Hi Charles,Providing the highest level of hospitality is our number one priority. We would love to know about your experience in detail. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 – Gut

John, Whitby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was okay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Hi John,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Berlinda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Hi Berlinda,Thank you for the incredible 5 out of 5-star rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 – Hervorragend

Berlinda

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 18. Mai 2024
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!

10/10 – Hervorragend

Viviana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great shuttle service, easy check in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,We are glad that you found our shuttle service great and check-in easy. We will always ensure that we keep delighting you with our facilities and services. Wish you a pleasant stay in future as well.

8/10 – Gut

Remus, Jamaica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great. Always enjoy the breakfast. Pool was out at the time we were there.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 16. Mai 2024
Hi Remus,Feeling blessed to see this wonderful 4-star rating. Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon.

10/10 – Hervorragend

Sharon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was fine for its intended purpose.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 16. Mai 2024
Hi Sharon,We appreciate your feedback regarding your recent stay and appreciate your wonderful rating! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 – Gut

Jeremy

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Room was a good size, clean, but had a real odd smell, damp and musty. Nice pool. Good having strip plaza next door. Dollar store, grocery store and a Wendy's. Not by the beach but a $15 Uber ride. Really suited our needs and breakfast was excellent! Now fellow checking people in was not a pleasant chap. Not understanding the "$15 fee waiting list" for an early check'in, he was not happy at all clarifying it. Customer after me (elderly lady) didn't know what a $25 incidental charge was. He really wasn't nice to her either, Zero patients. Airport shuttle driver was a really friendly guy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 16. Mai 2024
Hi Jeremy,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. However, your feedback related to check-in and fees will be forwarded to our team for investigation. We will always ensure that we keep delighting you with our facilities and services.

2/10 – Ungenügend

rodneke, Nassau

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
When I pulled the sheets back to go to bed there were bed bugs in both beds.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 16. Mai 2024
Dear Guest,We deeply regret that you had an unpleasant experience at our property and for the bug-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.

10/10 – Hervorragend

Karen, Rochester Hills

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lobby and ro. Room very clean. Bed was comfortable. Convenient location to cruiseport. Nice spot for a stayover. The icemachine was broken.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 15. Mai 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations. However, your concern related to the ice machine will be forwarded to our team for examination. We are looking forward to hosting you again soon!

10/10 – Hervorragend

Corey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was close to the beach
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 15. Mai 2024
Hi Corey,Receiving an astonishing 5-star rating and review is a real victory for our hotel. We are infinitely grateful if you will choose us again and our team is waiting to welcome you back soon!

6/10 – Okay

Ruiting

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The property is really in desperate need of renovation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 15. Mai 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 – Schlecht

Serge

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Find bug bed in the bed at 3 am and need to change room I have been bite and I am allergie That not very funny
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 14. Mai 2024
Dear Guest,On behalf of our entire team, we sincerely regret the bug-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.

2/10 – Ungenügend

Laurissa

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 15. Mai 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although there was a slight snafu, regarding the pick-up location of the hotel shuttle, all worked out well. Enjoyed a pleasant conversation with the driver. Upon my arrival, check-in was quick & easy.. A room wasn't available since I was quite early, so it was suggested I could sit out near the pool, which I did. The lobby's set up nicely, with chairs & tables, with a hot coffee or tea station in the corner (24 hours, self-serve). For a quick eat, there's a McDonald's a few feet away from the property. Upon entry into my room, there was a nice fragrance.. Wifi worked fine (no problems).. Being there for only one night, I was quite comfortable & relaxed. Vending machines (snacks & water/soda) on each floor. Reasonable price.. Have coins on hand just in case. The staff (front desk (day/night) and shuttle drivers) were friendly, helpful, and courteous! Check-out was a breeze! Definitely would stay again...
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 13. Mai 2024
Dear Guest,We are happy that you enjoyed most aspects of your stay, and that you found our hotel, rooms, and amenities to be perfect for your needs. We are also so pleased to read that you will return to stay with us again. Wish you a pleasant stay in the future as well.

8/10 – Gut

Walt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was OK
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 – Hervorragend

Rafael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 13. Mai 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

FIRAS

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very clean and bed was comfy also the reception man did excellent customer service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,We can't thank you enough for your compliments about our friendly, hardworking staff and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 – Gut

Trucia

Mit dem Partner gereist
Gut: Personal & Service
Close to a shopping area, with a choice of restaurants, Mini Pita béing the best. The rooms were a good size, bed comfortable, but our room had an odor. It the property fault, but people in the hallways late at night talking very, very loud!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5, I am concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

10/10 – Hervorragend

David

Gut: Sauberkeit
Great front desk service and standard lite beakfast
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi David,Thanks for the outstanding review of our breakfast and for taking the time to compliment our front desk service. We are delighted to know you received excellent service from our cordial associates and that they took great care of you. We appreciate you choosing us and we are already excited to have you as our guest again!

10/10 – Hervorragend

Kristine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I found everything very clean. The bed was really comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Kristine,We're grateful to know that you were completely satisfied with us. Our motto is to provide the best value to our valuable customers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to showing the same great hospitality on your next visit

8/10 – Gut

Marie

Nice breakfast for a best western
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Marie,Glad to know that you liked our breakfast. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business.

8/10 – Gut

Robert

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a very nice hotel. Worth the money
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Robert,We are pleased with the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 – Gut

mark

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Mark,Thank you for taking the time to share your rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 – Hervorragend

CHANDER

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked our stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 24. Mai 2024
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services.

6/10 – Okay

Adrian

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,We appreciate your rating. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 – Hervorragend

dulce

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Limpieza amable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,We are sincerely pleased with your recent stay at our hotel! Your positive rating and comment brighten our day. Our dedicated team works tirelessly to surpass your expectations and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!

6/10 – Okay

Angela

Mit der Familie gereist
Dining facility furniture needs to be updated. Breakfast items overcooked, probably dried out from heat lamp. Hotel fit the need for my one night stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Angela,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please be assured that we will forward your feedback to our team for improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 – Gut

Luiiss

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,Thank you for taking the time to share your adorable rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Robert,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Hervorragend

Marie-josee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 12. Mai 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Hervorragend

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ease of checkin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 7. Mai 2024
Dear Guest,Glad to see that you liked our check-in service. We would love to know more about your experience and always welcome our guest's ideas and suggestions. Our Team hopes to earn your business in future travels.

10/10 – Hervorragend

Josée

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Une belle piscine avec tables et chaises . Les matelas par contre seraient à changer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 7. Mai 2024
Dear Guest,Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback regarding the swimming pool. However, your concerns regarding mattresses will be forwarded to our team for improvement. I hope that we will impress you with exemplary service during future visits.

4/10 – Schlecht

Melanie

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 17. Mai 2024
Dear Guest,It is disheartening to see this rating. We would like to know about your experience in detail so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 – Okay

Leon, Elsternwick

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Likes: - breakfast (except for powdered eggs) - large room - close to basic shops - close to airport & cruise port Dislikes: - very noisy air conditioner - extremely noisy bathroom fan comes on when switching on light - bed was not so comfortable - small TV (but it had Netflix) -
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Shamine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like there was a grocery right next door and the place is night and quiet. The breakfast in the morning was amazing and a nice add on to the stay.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to restaurants and the airport. Clean rooms and friendly staff.
Aufenthalt von 4 Nächten im April 2024