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Bewertungen von Comfort Suites Forsyth near I-75

2.5 out of 5
Comfort Suites Forsyth near I-75
343 Harold G Clarke Pkwy, Forsyth, GA

Bewertungen

7,8

Gut

315 von insgesamt 857 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
261 von insgesamt 857 Gästebewertungen haben eine Bewertung von 8 - Gut" "
143 von insgesamt 857 Gästebewertungen haben eine Bewertung von 6 - Okay" "
90 von insgesamt 857 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
48 von insgesamt 857 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,4/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Carmen

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Thank you for choosing Comfort Suites Forsyth Near I-75 for your recent stay. We appreciate you taking the time to leave feedback and awarding us a 3-star rating. We strive to provide all of our guests with a comfortable and enjoyable experience, so we would love to hear more about your stay and how we can improve to better meet your expectations in the future. Thank you again for your feedback, and we hope to welcome you back soon.

8/10 – Gut

Joerg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient hotel
Very convenient hotel to stay overnight before leaving at Atlanta Airport.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von FRONT DESK am 21. Mai 2022
Thank you for taking the time to complete our survey regarding your recent stay at Comfort Suites. We appreciate and value your feedback and will share it with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the quality of our service to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you for sharing your experience. Have a Blessed Day!

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut gelegen zwischen Atlanta und Savanah. Freundliches Personal Gutes Frühstück
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von front desk am 8. Mai 2022
Thank you for your rating. We look forward to seeing you in the future.

4/10 – Schlecht

Katie

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
When we first arrived, there was a note on the counter at the lobby stating the lobby was closed at 7 PM. and that we would need to go over to another location to get checked in. We were successfully checked in and went up to the room. There was a roach on the couch. The tubs were painted and cracking. Mold in the caulk of the tub/shower. The beds were poorly made. We went to look for ice and there was a dirty blue cooler in the front lobby that had a sign above it for ice. The shower handle would just turn and turn so we had to guess where hot water was. The tub was not draining properly so it made showering very difficult. The staff was very friendly and informative, as the facility isn’t just a one man job.. it was poorly just OK to stay because we were exhausted but I definitely don’t recommend this hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Comfort Suites am 29. Mai 2024
Dear Katie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Forsyth near I-75Your feedback about condition of the hotel is important to us.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,LaTonya CarrGeneral ManagerComfort Suites Forsyth

2/10 – Ungenügend

James

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Mold in the shower. Carpet filthy. Grout missing from tiles and against shower, shower leaked because shower curtain too short. Paint peeling off walls and splotches of unpainted surfaces. The smell of "weed" in the elevator. Unlit areas of parking lot. Security cameras on side of building that had some light in parking lot did not seem to be functioning/had been removed or replaced...something else there. If we had not gotten in so late we likely would have at least tried to get a different room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 28. Mai 2024
Thank you for taking the time to share your feedback with us. We truly apologize for the multiple issues you encountered during your stay. This is certainly not the experience we aim to provide our guests. Your concerns have been shared with our maintenance and housekeeping teams for immediate attention. We appreciate your honesty and will use your feedback to improve our hotel for future guests.

6/10 – Okay

Peggy

Mit der Familie gereist
We were only there for 1 night. We arrived late and left very early the next morning.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Comfort Suites am 9. Mai 2024
Dear ,PeggyThank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Forsyth near I-75.Your feedback about your stay with us is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,LaTonya CarrGeneral Manager

4/10 – Schlecht

Dennis, Sterling

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The safety bar on the door was broken. Several repairs in the room were poorly done. Generally, the hotel needs a complete refurbishment or demolition.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay. Rest assured that we take guest safety and comfort very seriously, and we will address these concerns with our team to ensure that future guests do not encounter the same issues. We appreciate your honesty and will use your comments to help us improve our property.

10/10 – Hervorragend

Luada

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
We stayed at this property based on the chain’s reputation and our previous stays at other locations. However, it was not up to the company’s usual standards. We found it to be subpar lodging at a premium price. While the front desk clerk was friendly and professional, the bed and linens comfortable, the property quiet, overall it was shabby and in disrepair, especially the room itself. Examples include the bathroom having no toilet paper roll holder, a terribly cracked sink with no plug, while the semi-repainted, ratty looking tub had a broken plug. None of three ice machines we checked were functional. The TV remote was very difficult to turn on and impossible to turn off, so we had to ask the clerk for a replacement which she had my husband retrieve from an empty guest room. The room’s door was also tricky to latch securely. Overall, we do not plan stay there again and will certainly take the time to check guest reviews for any other future Choice Hotel more thoroughly. Our overall stay at this property was better than many reviews we later read, but failed to meet our expectations for the price or the chain’s reputation. The place could greatly be improved with minimal effort and expense. Then it would be worth consideration for future guests to more likely have much better stays.
Aufenthalt von 1 Nacht im April 2024
Antwort von Comfort Suites am 9. Mai 2024
Dear Luada,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Forsyth near I-75.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issue with your room on your recent visit. I have shared your feedback with housekeeping& maintenance department to better handle these types of situations differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,LaTonya CarrGeneral Manager

10/10 – Hervorragend

becky, Collins

Geschäftlich gereist, Mit der Familie gereist
People are very nice at the Comfort Inn and very clean. Great breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Comfort Suites am 21. Apr. 2024
"Thank you, Becky, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 – Hervorragend

David K.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff were friendly and courteous.
Aufenthalt von 1 Nacht im April 2024
Antwort von Comfort Suites am 21. Apr. 2024
"Thank you, David, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

4/10 – Schlecht

Julie

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty. Maintenance has been deferred for way too long. This place was gross.
Aufenthalt von 1 Nacht im April 2024
Antwort von Comfort Suites am 21. Apr. 2024
“Dear Julie, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

4/10 – Schlecht

TRAVIS

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property was right off the highway so that was nice and the staff was very accommodating. The room however was terrible. We couldn’t even use the shower because the paint was peeling off so badly, the pillows weren’t even pillows anymore they were so flat, and there wasn’t any bedding for the pull out bed which I’d already called and specifically asked for. Not a great night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Comfort Suites am 21. Apr. 2024
“Dear Travis, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

4/10 – Schlecht

Michael

Aufenthalt von 1 Nacht im März 2024
Antwort von Comfort Suites am 21. Apr. 2024
“Dear Michael, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

4/10 – Schlecht

Kathryn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This room was booked for6 people. With 2 people sleeping on the foldout sofa. There were no sheets , pillows for it to be used. Questionable if the blanket was clean. The water leaked in the tub and was in disrepair. As was the toilet seat. The indoor pool water was cold. And the hot tub was only like warm. When I went to get something to drink from the commissary the water was more expensive than the soda. There were only 2 choices water or regular Coca Cola. No diet soda and when I asked about it they said oh no I guess there isn’t. No one must have bothered to add any. Also,only 4 towels in the room for 6 people. I have always felt I could trust a Comfort Inn and suites. Steer clear!
Aufenthalt von 1 Nacht im März 2024
Antwort von Comfort Suites am 9. Mai 2024
Dear ,KathrynThank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Forsyth near I-75.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues with your room on your recent visit . I have shared your feedback with housekeeping& maintenance department to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback.Kind regards,LaTonya CarrGeneral Manager

10/10 – Hervorragend

FRANK

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
For a quick, overnight stay this checked all the boxes. Price was right and service was great.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Not a lot around this hotel but good for the price.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Larry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice, big comfortable room and bed. Though remodeled, property has a lot of wear.
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Derek

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
First arrived on a prepaid fully reserved room. They said the room was sold out. Then said there was one room. But no key. There was no TV AT ALL. THE CABLE was missing. There was no key to the door. The front desk had to open the room with a master key, and then we had to stay in the room and could not leave or we could not get back in Completely Unnaceptable. Should get a full refund.
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Esther

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was pretty good but quite full with tight parking. Wasnt a fan of having our room close to ice machine, was loud in the middle of the night with people randomly getting ice.
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

gwen

Mit dem Partner gereist
The rooms were spacious, but the easy chair in the room was filthy. If not for that I would give the place a higher rating.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Linda

Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Marvin

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was in disrepair, from the hot tub to the iron and everything in between. Don't stay here unlessbyou have very low standards.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

David

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

2/10 – Ungenügend

Carol

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
They moved me to a another location because they over booked I only thing they could say to me was youll save money $67 not $119 i said i paid to be closer to the pool for my 6 years old i dont care Light bathroom no cover 10 inch part of the ceiling was peeling front door gap things could crawl through Yes i have pictures I asked for the manager of the property to call me and nothing Place sucked
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Casey

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Facility seemed dirty and neglected. Not sure when the last time the room was cleaned or vacuumed. Tv looked like it was wiped with a dirty mop. Cigarette ashes on the bathroom sink. Dirt, trash, even loose change on the floor. Debris and crumbs on the pull out couch. Toilet constantly ran unless I took the lid off and messed with the chain/flapper. Shower rod was slanted from being ripped off the wall so many times that it wouldn’t close on both sides so the bathroom floor got soaked. Latch lock was broke and didn’t even lock. The AC unit wouldn’t work at first so I reset the plug, then realized that for some reason there was a candy wrapper wedged in the panel keeping it from getting a connection. The hot tub heating element was apparently broken so no hot tub (the reason I picked that particular hotel) Every milk carton in the breakfast fridge was expired 2 days prior. I definitely expected better. Won’t be back.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Kim

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Erica

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Glenda

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Ok for a night.
Room was clean. However, there was peeling paint on the walls and in the shower ceiling, AC panel was hanging off and made a loud noise all night long.
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Gen

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Faylene

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Samantha

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
You had to slam the room door to get it to close. The bathroom door would not close. The room looked like it had not been cleaned & smelled moldy. Went down to the pool area and it looked very dirty and not well kept. For the money spent I am highly disappointed I feel like I stayed in a cheap motel!
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Mary Beth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very nice! Room was clean and property was well maintained, would stay again
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Raul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buena opción
Estuvo bien, nos gusto a comparaciónde otros hoteles que nos habiamos quedamo. Los cuartos muy grandes y espacioso. Todo limpio, una o dos cositas por ahi, pero nada mal
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Mike

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Water faucets in bathroom are about to fall off.
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Beth

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Below par
Older hotel you can tell. Allot of broken features. Toilet ran the whole time shower curtain was barely hanging on. Hot tub was broken and the pool was ice cold. Slept very good but did not feel clean after leaving if that makes sense
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Brenda, Wausau

Gut: Zustand der Unterkunft
Good room for a good price.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Leslie, Bruceton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great and the staff were very nice.
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Jagdish

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Margie Lyn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Krystal

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The bathroom was super dirty. There was an old bottle of the little shampoo left in the shower. There was dog hair all over the beds. Smelled musty. If I wasn’t traveling and needing to get up and on the road super early I wouldn’t have stayed.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

mike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. Had indoor pool and hot tub, although it could be warmer. Great breakfast and staff.
Aufenthalt von 4 Nächten im Dezember 2023

10/10 – Hervorragend

paula

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The sheets were amazingly soft!
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Emily

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Clean room, plenty of amenities, comfortable beds, nice breakfast, great indoor pool for the kids. Only complaint was the whirlpool/jacuzzi never warmed up.
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Karen

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Silvio

Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Robin

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Reservation not honored!
Booked a double queen suite room and had a reservation confirmation. When we arrived to check in at 10:00pm, the room we reserved was not available. We were told that the only room available was a King suite which meant two people slept on a bed and two on a pullout coach. The coach had no bedding and when I went to the front desk to get some we were given a sheet, comforter and one pillow. Not the service or comfort that a “Comfort” Inn should be offering. Also, not pleased that the room we reserved was sold to another customer and we were given the leftovers. If that’s how they choose to treat customers with a reservation then I don’t need to use this hotel again.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Titus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Everything was great. Big room. Breakfast could be better. Selection was very limited.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Jesse

Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Andrea

Mit der Familie gereist
Gut: Personal & Service
The woman at the front desk last night did her best to take care of us, and I think she was working alone. I booked a double queen through Expedia, but they only had a king suite meaning we needed to use the pullout bed. Well, after being handed the sheets fir the pullout at the check in desk, I made up the pullout bed only to find no pillows or blankets for it. I called down and the same woman answered and told me there were no clean blankets she could give me, she'd try to get one out of another room and bring it up, which she did. Unfortunately the blanket was musty, odd smelling, and almost see through in places, so my son's slept without a blanket, which was chilly. Overall, the facilities need some TLC. Breakfast was good and the morning staff were welcoming.
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Cullen

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Not a great experience. Bathrooms were dirty, place was looking run down, hot tub doesn’t actually have hot water, and there was no soap available for any of the rooms. Unfortunately we don’t have much good to say about the place. Would not recommend.
Aufenthalt von 1 Nacht im Dezember 2023