Finde Waldstadt-Labyrinth Hotels

„At first the room keys werent there and we had to wait, after informing them we will be there in 30 mins. Once we arrived in the room, the bathroom had water all around the seat and was totally wet like someone had just used it. The walls had discoloration and a smell. We have taken pictures.“

„They sent us a message 24h prior giving us their phone number and to contact them when we were ready to check-in. We contacted Candy from the airport. She told us she checked, but didn't have a room available for us. She never answered my phone calls or hotels.com's calls. “

„I had high expectations for this room/unit after reading overwhelmingly positive reviews on hotel.com. Unfortunately, my experience was neither smooth nor a positive one. When I tried to contact Stayrene, the day before my stay on the number that was given to me in the confirmation email, they couldn't help me at all and offered another number to contact. When that number failed to respond I had to try another number. After some time, I managed to get the check-in details I needed and a unit  ...

„Did not able to check in as the host was uncontactable “

„Beside Sunway Big Box“

„Overall was good but the amenities in the room were lacking. Not sure if the staff forgot to topup or what but we only had 1 towel. We had to request for another towel, 2 face towel and 2 bathrobes (as we are planning to swim). Another point was we booked a king bedroom and during check in the staff also mentioned kind bedroom but it turns out that the ‘king’ bed was 2 single bed combined together. “