Paid for early check in but I had to wait for it to be ready.
Was in a lodge but was obviously a pet friendly lodge as it stunk of dog in the main bedroom. Had to have the windows open all the time.
There was no WiFi at all, apparently it is not a guarantee. In this day and age you need WiFi for most things now - which is why I was surprised to see that all three tvs were smart tvs, yet you couldn’t use them.
I had a call from guest services who offered to get air fresheners to the lodge to mask the smell of dog and then said because I booked through Expedia was why I didn’t get the memo about WiFi.
I have stayed at sandyballs before and have paid almost triple the price for this lodge and I have to say the cheaper one was better, even without the ‘select pitch’ and hot tub.
We had an amazing location on the park. Sid was an amazing team mate - clearly passionate about the Alpacas and that was infectious.
The restaurant / pub was disappointing, despite being a family friendly resort, no crayons or colouring given when arriving / ordering food, which was surprising given the set up. They did have separate menus for food intolerances which was great.