Strand

Bewertungen von Travelodge by Wyndham Florence

2.5 out of 5
Travelodge by Wyndham Florence
1084 Coast Highway 101, Florence, OR

Bewertungen

6,8
111 von insgesamt 577 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
192 von insgesamt 577 Gästebewertungen haben eine Bewertung von 8 - Gut" "
129 von insgesamt 577 Gästebewertungen haben eine Bewertung von 6 - Okay" "
83 von insgesamt 577 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
62 von insgesamt 577 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,4/10

Personal & Service

6,2/10

Ausstattung

6,6/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Gesamt eher altes motel. Hellhörig. Kein Frühstück. Alter Pool. Beim auschecken kein Personal.
Aufenthalt von 1 Nacht im Juni 2019

6/10 – Okay

Sophany

Verbesserungswürdig: Zustand der Unterkunft
Zimmer stark renovierungsbedürftig. Leider könnten wir den Whirlpool nicht benutzen wegen Reparatur. Schade. Frühstück sehr schlecht. Nur Kaffee getrunken Sonst nur Cookies. Haben später beim Mc Donald nochmals gefrühstückt.
Aufenthalt von 1 Nacht im Mai 2018

10/10 – Hervorragend

Beate

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Unterkunft
Großes sauberes Zimmer. Fenster im Bad. Sehr schöner Whirlpool. Pool und Sauna vorhanden.
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Lee,We're delighted to hear you had a wonderful stay at our hotel! We look forward to welcoming you back in the future for another fantastic experience.

4/10 – Schlecht

Kelly

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
The bed was comfortable and I was only there for about 8 hours to sleep. But the bathroom was dirty and the staff made a stink when I asked for an extra towel. If you’re looking for a cheap place to crash this is a good one but not so much to go back and relax. I think I will spend the extra money to stay at a different hotel. It was pet friendly but they charged me extra which wasn’t on their up front website.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Kelly, We appreciate your feedback and are glad to hear you found the bed comfortable. We apologize for any inconvenience you experienced. Our team aims to provide excellent service, and we will address your comments internally. Thank you for choosing our hotel, and we hope you consider giving us another chance in the future.

10/10 – Hervorragend

tal

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice clean room and very nice people definitely recommended
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Apr. 2024
Hello tal,We are delighted to hear that you enjoyed your stay with us! Our team works hard to provide exceptional service and maintain a clean environment for our guests to enjoy. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

4/10 – Schlecht

Ann

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty (trashes full, shower had hair) I told the guy at the front desk & he did nothing. Pool & jacuzzi were closed, “high speed internet” cut out from our movie multiple times & they did intense yard maintenance with chain saws cutting down bushes then leaving large holes in the ground right outside our door. Terrible place to stay with s family
Antwort von Manager am 2. Apr. 2024
Hello Ann, We appreciate your feedback and regret to hear about your recent experience. We encourage guests to reach out to our management team directly with any concerns to ensure they are addressed promptly for future stays. Your comments will be shared internally for further review and improvement.

2/10 – Ungenügend

Jianghua

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Jianghua, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly with any additional feedback so we can address your concerns.

2/10 – Ungenügend

Vangie

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
got there at 4pm after 4 hr trip. . no water since early morning. other person who arrived day before told me it has been off all day. kept telling them 1-2 hrs for fix all day. hot tub broken not being repaired. had no idea on condition of rooms. didnt check in. contacted expedia for refund & found lodging elsewhere plus no water provided for flushing
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. März 2024
Hello Vangie, We apologize for the inconvenience you experienced during your stay. Guest feedback is valuable, and we will address the issues you encountered to enhance our service. We recommend reaching out to our management team directly to discuss your concerns further and explore potential solutions. Your comfort and satisfaction are important to us, and we appreciate your understanding in this matter.

6/10 – Okay

K

Gut: Personal & Service
Its clean
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello K,We are pleased to hear that you found our hotel to be clean during your stay. Our housekeeping team works diligently to maintain high cleanliness standards for our guests' comfort. If you have any further feedback or questions, please don't hesitate to reach out to our management team directly. Thank you for sharing your experience with us.

8/10 – Gut

Jose

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Zustand der Unterkunft
Very friendly and helpful staff. Should invest in street noise reduction
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 9. Feb. 2024
Hello Jose,Thank you for sharing your experience with our friendly and helpful staff. We appreciate your feedback regarding street noise and will certainly take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future for a more peaceful stay.

8/10 – Gut

Melody

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It's an OK bare bones place. Nothing remarkable and $25 per night for our dog seemed excessive. No breakfast was disappointing.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 8. Feb. 2024
Hello Melody, Thank you for your feedback. We appreciate your stay with us and apologize if the value for the pet fee did not meet your expectations. We understand that our limited amenities may not be suitable for all guests, and we regret any disappointment caused by the absence of breakfast. We always strive to improve, and your comments will be shared with the team for future considerations.

2/10 – Ungenügend

paul m

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Horrible customer service got there rented and ADA room it was set up ok for someone in a wheelchair... As I rolled in room smelt horrible. We went to scoot the beds a little so my chair could fit in the middle of them as we did under the bad and dog food broken glass glitter you name it a old recipt from 2 years ago. Then I woke up both nights with ant crawling all over me first night I brushed it off second night It kept me up all night I turned my keys in and showed them all the pictures and told them if like my money back. after they made us clean up their mess because as soon as we found the dirt and we ask them to clean it they never came to do it so we had to go to them and barrow a broom and a dust pan from them do to their job.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 8. Feb. 2024
Hello paul m, Thank you for bringing this to our attention. We apologize for the experience you had during your stay. Our team strives to provide excellent customer service and a comfortable stay for all guests. We recommend reaching out to our management directly to discuss your concerns further and explore possible resolutions. Your feedback helps us improve and we appreciate your understanding in this matter.

10/10 – Hervorragend

Dayna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Over all nice place to stay. Rooms are clean, the beds are a little hard, but because everything is so clean im ok with that. The staff was super nice. I would stay here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. Feb. 2024
Hello Dayna,Thank you for sharing your positive experience with us! We're delighted to hear that you found our rooms to be clean and our staff friendly. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Store mangler
Der var ingen vand i poolen, ingen is i ismaskinen, Spa var lukket, ingen lys på parkeringspladserne og internettet slukker kl. 22:30 og tv'et er via internettet. Så du kan kun lægge dig til at sove ;-)
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 31. Jan. 2024
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you may have encountered during your time with us. We would like to assure you that we are consistently working towards improving our services. We appreciate your input and hope to have the opportunity to welcome you back in the future.

6/10 – Okay

Brandi

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 31. Jan. 2024
Hello Brandi, Thank you for staying with us. We appreciate your feedback and would love to hear more about your experience at our hotel. Please reach out to us directly so we can address any concerns you may have. We value our guests' satisfaction and strive to continuously improve our services.

10/10 – Hervorragend

Rebecca

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 28. Jan. 2024
Hello Rebecca,Thank you for your feedback! We're glad to hear that you found our property to be good. We hope you enjoyed your stay and look forward to welcoming you back in the future.

8/10 – Gut

Ray

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Other than the door not fitting right and hung up every time you came or went, it was great, will probably be staying there again
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 25. Jan. 2024
Hello Ray, Thank you for choosing our hotel and sharing your feedback. We appreciate your positive experience overall and are glad to hear that you are considering staying with us again. Our team will take note of the door issue and ensure it is addressed. We look forward to welcoming you back for another pleasant stay in the future!

10/10 – Hervorragend

marianne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very welcoming staff. Room is wonderful.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 13. Jan. 2024
Hello marianne,Thank you for your kind review! We are delighted to hear that our staff provided a welcoming experience for you. It is also great to know that you enjoyed your room during your stay. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.

2/10 – Ungenügend

Eric

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 10. Jan. 2024
Hello Eric, We apologize if your stay fell short of your expectations. We encourage you to reach out to our hotel directly to discuss any issues you may have encountered during your stay so that we may address them accordingly. We value your feedback and appreciate the opportunity to improve our services.

10/10 – Hervorragend

David, Springfield

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 9. Jan. 2024
Hello David,Thank you for choosing to stay with us! We're thrilled to hear that you had an excellent experience at our hotel. Your satisfaction is our top priority, and we're grateful for your positive rating. Should you have any additional feedback or if there's anything else we can do to make your next stay even better, please feel free to reach out to us directly. We look forward to welcoming you back soon.

6/10 – Okay

Tami

Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Very basic.
The room seemed clean, but then a little later I saw ants. I let the owner know he needed to spray for ants. The ice machine didn’t work.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 19. Dez. 2023
Hello Tami, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the presence of ants in your room. Our team is constantly monitoring and addressing pest control measures to maintain a pleasant environment for our guests. As for the ice machine, we appreciate you bringing it to our attention and will ensure it is promptly serviced. We value your input and will use it to improve our services.

8/10 – Gut

Will

Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 17. Dez. 2023
Hello Will,We're glad that you had a positive experience during your stay at our hotel. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay. If you have any additional comments or suggestions, please feel free to reach out to us directly.

8/10 – Gut

Dawna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was extremely clean. Noise from traffic was the only real complaint as I’m a light sleeper.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 26. Nov. 2023
Hello Dawna,Thank you for sharing your feedback about our exceptionally clean property. We apologize for any inconvenience caused by the noise from traffic. We understand how important a good night's sleep is and will definitely take your comment into consideration for future improvements.

8/10 – Gut

Nora, Lebanon

Mit dem Partner gereist
Gut: Sauberkeit
Room was nice, but someone else's food was rotting in refrigerator and freezer was 2/3 iced over! Bathroom floor was Very slick!!! Clothes were damp from hanging in the room.Ramp into room was too short so was a trip hazard!!!
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 17. Nov. 2023
Hello Nora,Thank you for sharing your feedback with us. We appreciate your kind words about the room. However, we apologize for any inconvenience caused by the refrigerator and freezer. We have forwarded your comments to the appropriate team for their immediate attention. We apologize for any slipperiness on the bathroom floor and have taken note of your concern. Regarding the ramp, we apologize if it posed any inconvenience during your stay. Your feedback will be shared with our team to ensure we enhance the safety measures. Thank you again for bringing these matters to our attention.

6/10 – Okay

luther

Just Ok
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 9. Nov. 2023
Hello luther, Thank you for taking the time to share your feedback with us. We appreciate your perspective and are sorry to hear that your experience was just okay. We strive to provide exceptional service, so we value your comments. If there is anything specific you would like to discuss, please reach out to our management team directly.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Don't Do It..
Not only were we unable to check into our room until after 6pm because of a "laundry problem" and the rooms weren't ready, but the bathroom had funk on floor and actual literal debris ON THE TOILET PAPER even. We called before deciding on a hotel (same day as reservation mimd you) and verified they had a hot tub and they said yes, but when we got there and were finally allowed to go in our room at 6:20pm, the office guy informed us that the hot tub is shut down for regular seasonal maintenance. They should have said that when we called and we would have chose somewhere else. This was a spontaneous make-up honeymoon trip because we got evacuated from our actual honeymoon in August because of a forest fire. I do not recommend this place and wont stay again.
Exactly how the TP was after waiting until 6:20pm to be allowed in
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 25. Okt. 2023
Dear Guest,Dear valued guest, we sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating it must have been to encounter issues with your room, as well as the disappointment regarding the hot tub. We truly regret the miscommunication and

8/10 – Gut

Charles

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room needs new drapes and a update.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 25. Okt. 2023
Hello Charles,Thank you for bringing this to our attention. We appreciate your feedback and will work on addressing these concerns for an improved experience in the future. We can't wait to better serve you when you get a chance to come back and stay with us.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Helped us with a midnight check in to get us in our room after the drive
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 17. Okt. 2023
Hi Matthew,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Margery

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient and the staff are friendly and helpful. The room is clean and everything works. The furnishings are very nice and comfortable.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 10. Okt. 2023
Hello Margery,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and your comments about our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 – Hervorragend

sharron

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 7. Okt. 2023
Hello sharron,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Gut

Torres

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Good place for what you pay. Confort without extravagance.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 28. Sept. 2023
Hi Torres,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Disappointed
Disappointed. The pool was closed. The ice machine was broken The wait to check in was 20 min. Employee said that they would let us know when ice was available, but they never did.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 27. Sept. 2023
Hello Guest ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

8/10 – Gut

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good for not booking something in advance.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Jennifer,We can't thank you enough for sharing your feedback with regards to our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

4/10 – Schlecht

Loretta, Reno

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the person at the desk at check in was rude, the room are dirty, the faucet still had toothpaste on it from the previous occupant. the tub was filthy. I would not stay here again.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 24. Sept. 2023
Hello Loretta,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

4/10 – Schlecht

Elizabeth

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 24. Sept. 2023
Hello Elizabeth,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 – Ungenügend

Maybel Grace

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is very dirty. The room was very dirty and has an unpleasant smell. The shower needs a lot of scrubbing. You can tell it has not been done for a long time. It appears the only thing that was cleaned was the toilet.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 23. Sept. 2023
Hello Maybel Grace,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 – Schlecht

Christian

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 23. Sept. 2023
Hello Christian,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 – Hervorragend

Rita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The pillows were too large.
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 22. Sept. 2023
Hello Rita,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 – Schlecht

PRASANTA

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 21. Sept. 2023
Hello PRASANTA, Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 – Schlecht

Jeremy

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
There weren’t any shower towels in my room. No one answered at front desk when I called about it. Had to go get my own. Mascara on pillow case. Shower was not clean
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 21. Sept. 2023
Hello Jeremy ,Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

4/10 – Schlecht

Marlaine

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This property advertised a pool and hot tub but both were closed. Although the room was clean and adequate, the outside of this property was dirty with the parking lots behind and to the side of the property loaded with garbage. Someone needs to clean up this property. Hard to believe this is a travelogue.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 20. Sept. 2023
Hello Marlaine ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

8/10 – Gut

Kirk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 18. Sept. 2023
Hello Kirk,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 – Gut

Manny

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 18. Sept. 2023
Hello Manny,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 – Okay

Andrew

Gut: Personal & Service
Florence Oregon Travelodge
Well we did need a room and Travelodge offered one where others had none. For price on weekend motel was a stretch in terms of quality. No frills an understatement.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 19. Sept. 2023
Hi Andrew,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

6/10 – Okay

Lorraine

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 19. Sept. 2023
Hello Lorraine, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 – Hervorragend

SHARRON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
always great!
stay here a lot!! that says it all!
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 9. Sept. 2023
HI Sharron,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

2/10 – Ungenügend

TERRI

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The floor was not cleaned well on check in, I ignored it, but soon realized it was not to be cleaned at all, the hotel refused to clean anyones rooms unless the person was there. I had no service the 5 days there, I was finally able to get someone to at least bring towels, but the floor and trash and no cleaning was disgusting.
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 7. Sept. 2023
Hello TERRI, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty rude uncomfortable
The front desk was not friendly at all. I wish they can be more polite and friendly to think that their pool and hot l tub is not working. No A/C and the carpet and floor was so dirty, I will not recommend this place!
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 2. Sept. 2023
Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

2/10 – Ungenügend

Jenna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 30. Aug. 2023
Hello Jenna, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.