Dear Claudia, I thank you very much for your kind comments and I'm pleased to know you had a wonderful stay with us. Best regards

Dear Anna, I thank you for the wonderful review and it’s always great when we can help guests make the most of their time with us! I’ll let know that you appreciated their assistance and they will be thrilled.Looking forward to welcoming you again at the Bernini palace, best regards

Dear Carl,we are kindly asking you to send us some details to understand what has happened because if we had the chance to know in advance we could have the pleasure to assist you, best regards

Dear barbel, We are very happy to hear you enjoyed your stay with us. We do appreciate all the great comments about our hotel and location. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards.

Sehr geehrte Anette, wir danken Ihnen für Ihr Kommentar und freuen uns, dass Sie einen schönen Aufenthalt im Hotel Bernini Palace verbracht und das Zimmer genossen haben. Leider verlangen die behördlichen Auflagen momentan das Ausfüllen zusätzlicher Formulare von Seiten des Kunden, was etwas mehr Zeit in Anspruch nimmt. Um die Ankunftsphase im Hotel zu beschleunigen, können Sie auch einen Web-Check-in durchführen, wie auf unserer Web-Seite beschrieben. Was die verzögerte Öffnung der Haustüre angeht, können wir uns nur entschuldigen aber der Nachtportier musste aus dringenden Gründen einige Minuten abwesend sein und hatte zu Recht aus Sicherheitsgründen die Haustür abgeschlossen! In der Hoffnung, Sie wieder im Bernini Palace Hotel begrüßen zu dürfen, senden wir freundliche Grüße. Die Direktion

Lieber Gast, Vielen Dank für Ihr Feedback und es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, David Foschi General Manager

Dear Guest, Thanks for your positive review concerning your stay at Bernini Palace hotel. We will be glad to welcoming you back again. Best regards, David Foschi General Manager

Lieber Gast, ich freue mich sehr dass Sie im Bernini Palace angenehme Momente verbracht haben! Vielleicht haben wir die Gelegenheit Sie in Zukunft wieder in unserer Bar als Gast zu haben. Herzlichst, David Foschi General Manager

Sehr geehrte Damen und Herren, vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie wieder begrüßen zu dürfen! David Foschi General Manager

Dear guest, thanks for your review on Expedia. We will be glad to welcoming you again at Bernini Palace hotel. Best regards, David Foschi General Manager

Dear Guest,we're absolutely delighted to hear that you had a wonderful experience at our hotel! It's fantastic to know that you found our property beautiful and our staff excellent, especially our concierge. Providing exceptional service is our top priority, and we're pleased that our team left such a positive impression on you. We're also glad to hear that you enjoyed the dining options around our property. Thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon!Best Regards

Dear Guest,We're glad to hear that you appreciated the historical significance of our hotel. Its central location indeed makes it convenient for exploring Florence's many attractions. We're delighted that you found most of our staff proficient in English and that they were extremely helpful during your stay. It's wonderful to know that you would choose to stay with us again in the future. We look forward to welcoming you back!Best regards

Dear Guest,We're pleased to hear that you found our hotel's location to be perfect for exploring the historic center of the city! Our team works hard to ensure that every guest feels welcomed and taken care of, so we're delighted that you found them to be friendly and efficient. While our rooms may be compact, we strive to make them comfortable and stylish, and we're glad that you appreciated the attention to detail in the room's design. Thank you for your kind words, and we hope to have the pleasure to welcoming you again soon for another enjoyable stay!Best regards

Dear Guest, it has been a pleasure to welcoming you at the Bernini Palace hotel, best regards

Dear Guest, thank you for your kind words! We're delighted that you enjoyed your stay at our beautiful hotel in the heart of historic Florence. It's wonderful to hear that our staff provided you with a warm welcome and attentive service throughout your time with us. We're also glad you appreciated the lovely breakfast that was included. We hope to have the pleasure of welcoming you again for another memorable stay in the future!Best regards

Dear Guest, We're pleased to hear that you appreciate our beautiful property and enjoyed the convenient location in the heart of everything. Your compliments about the breakfast and spacious dining area are much appreciated. We thank you for your report andit's wonderful to hear that you appreciate the amenities such as complimentary water, refrigerator, and comfortable bedding to be enjoyable after a long day of exploring. We're glad our team could assist you during your stay, and we're delighted to know that you found nearby amenities such as the laundromat and shops convenient for your needs.We're thrilled to hear that you would stay with us again, and we look forward to welcoming you again in the future! Thank you for choosing to stay with us, best regards

Dear Guest, Thank you for your wonderful comments! We're pleased to hear that your room was a true haven of peace, elegantly decorated to your liking. It's fantastic to know that the comfort and service exceeded your expectations.We're thrilled that we could make your birthday celebration memorable with the delicate attention of a carefully placed bottle of champagne in your room. It's gestures like these that we believe add that extra special touch to our guests' stays, and we're glad it made your experience with us even more enjoyable.Thank you for recommending Hotel Bernini to others seeking a unique experience in Florence. We take great pride in our warm hospitality, central location, and attention to detail, and we're thrilled that these aspects made your stay unforgettable. We look forward to welcoming you again for another memorable stay in Tuscany!Best regards

Dear Guest, Thank you for your review! We're pleased to hear that you enjoyed our hotel's perfect location and the excellent service during check-in. We strive to provide memorable experiences for all our guests, and we're delighted that we could exceed your expectations and we look forward to welcoming again!Best regards

Dear Guest,We're pleased that you appreciated our location, service, and cleanliness! Providing a prime location, excellent service, and maintaining high cleanliness standards are top priorities for us. Thank you for recognizing these aspects of your experience. We hope to have the pleasure of hosting you again in the future! Best regards

Dear Guest, thank you so much for your glowing review! We're delighted to hear that you enjoyed our centrally located establishment, blending old-world charm with modern comforts. Our team takes great pride in providing superb service, and we're thrilled that you had such a positive experience. We look forward to welcoming again on your next visit to Florence!Best regards

Dear Guest, we thank you for choosing to stay with us, Best regards

Dear Guest, thank you for your kind words! We're delighted to hear that you had a first-class experience at our hotel. Providing excellent service and being helpful to our guests is always our top priority. We appreciate your feedback and hope to have the pleasure of welcoming you again in the future!Best regards

Dear Guest, thank you for your review! We're delighted to hear that you enjoyed our hotel's excellent location, wonderful staff, and fabulous breakfast. We're also glad you found our traditional style comfortable and appreciated the lovely building and nice bar. It's fantastic to know that you felt comfortable , especially while relaxing in our lobby/bar with an Aperol spritz. We hope to welcome you again soon!Best Regards

Dear Guest, we thank you for your five-star rating! We're delighted to hear that you had such a positive experience with us. We look forward to welcoming you again in the future! Best regards

Dear Guest,Thank you so much for your wonderful review! We're pleased to hear that you enjoyed your stay with us at our hotel in Florence. It's fantastic to know that you found our team to be lovely and welcoming, and that you appreciated the exquisite decor and atmosphere of the hotel. We're delighted that our central location made it convenient for you to explore the city on foot. We would be more than happy to welcome you again anytime you decide to visit Florence again!Best regards

Dear Guest,thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests feel welcome is our top priority. We're also pleased that you found our location to be excellent and enjoyed the historic charm of our property. We strive to offer a memorable experience, from our delicious breakfast to our convenient location. We hope to have the pleasure of welcoming you again in the future! Best regards,

Dear Guest,thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience in Florence and that our staff could contribute to making your time there memorable. It's always our goal to ensure our guests have the best possible experience, from assisting with reservations to providing recommendations for delicious dining options. We appreciate your feedback and hope to welcome you again in the future! Best regards

Dear Guest, thank you! We're glad you appreciate the location. Kind regards,

Dear Mr. Dominick, it has been a pleasure to have you as our Guest. Best regards

Dear Guest, we thank you for having choosing to stay at the Bernini Palace Hotel and we are looking forward to welcoming you again in the future, best regards

Dear Guest, it has been a pleasure to wleocming you at the Bernini Palace Hotel, best regards

Dear Guest, We're delighted to hear that you enjoyed your stay with us! Thank you for your kind words about our staff and our location. We strive to provide a welcoming and comfortable experience for all our guests, and we're glad to hear that we succeeded with you. We hope to welcome you again in the future, best regards

Dear Guest,thank you for your wonderful review! We're thrilled to hear that you enjoyed our great location and found our staff to be friendly and helpful. Providing a quiet and comfortable room environment is important to us, and we're delighted that you appreciated it. We hope to welcome again for another pleasant stay in the future!Best regards

Dear Guest, we are delighted to hear that you appreciated our location. We are pleased to inform you that maintenance is an integral part of our ongoing commitment to ensure a comfortable and welcoming environment for our guests. During this period, we have take the opportunity to make improvements and updates to the facility to make it even more pleasant and inviting for all those who stay with us, and we thank you for your understanding.We have already completed the refurbishment of various floors around the elevator landings, removing the carpet and redoing the flooring with a marble effect and we are planning to replace all the carpeting in the various corridors soon.We want to clarify that these are not intrusive or noisy works, so we want to reassure you that we will minimize any inconvenience to protect your stay. When you return to Hotel Bernini, you will be welcomed into an even more splendid and meticulously cared for structure.Sincerely,

Dear Guest, we're delighted to hear that we were able to promptly address the issue with your bed. Ensuring our guests' comfort and satisfaction is priority to us, and we're glad we could demonstrate our commitment to providing top-quality service.We truly appreciate your kind words and hope to have the opportunity to welcome you again for another excellent stay in the future!Best regards,